Daily to-go breakfast (EUR 14.5 per person)
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Reviews of the niu Coin

the niu Coin
Mayfarthstr. 29, Frankfurt

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 174 reviews" "
Rating 8 - Good. 55 out of 174 reviews" "
Rating 6 - Okay. 19 out of 174 reviews" "
Rating 4 - Poor. 8 out of 174 reviews" "
Rating 2 - Terrible. 4 out of 174 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Conny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Lazaros, Elliniko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious rooms and bathrooms. Great breakfast. Many dining otions around. Aeea easy to navigate with tram, metro and train.
Stayed 5 nights in Mar 2024

6/10 Okay

Roger

The hotel is conveniently located and near public transport.
Stayed 7 nights in Feb 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Marsley

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel for the price. The only problem with the hotel was the reception staff, unfriendly and not very helpful.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ruth H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Ross

Liked: Cleanliness, room comfort
Disliked: Staff & service
Okay but Needs improvement!
A pleasant enough stay but needs improvement. Bed was comfortable, breakfast was excellent. Thermostat in room although set at 22 degrees failed to warm up the room. The only warn part of the room was in the bathroom which had an separate electric radiator. Carpet was dirty with odd black burn? / paint? marks. Hotel offers a free drink if guests choose not to have their room cleaned. Nice idea BUT be aware, when you get to the bar you’ll be told very few drinks included in the offer. Staff completely absent at time of check out. See photo of abandoned reception. As I needed to catch a train, this unnecessarily check out delay was stressful! Probably better Hotel choices in the area for the price.
Abandoned reception at check out time
Dirty carpet
Dirty carpet
Dirty carpet
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really good hotel, very modern and swish. Easy tam back to the Old Town.
Stayed 2 nights in Oct 2023

10/10 Excellent

walid

Stayed 2 nights in Jul 2023

6/10 Okay

Rebecca

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2023

10/10 Excellent

Shelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Kristina

Liked: Staff & service
Disliked: Cleanliness, room comfort
Walking distance to the tram, but for a new hotel it was disgusting. There was a constant smell of vomit, no ventilation, bathrooms were dirty. It had the facade of a nice clean hotel, but once we arrived we could tell it was not well kept.
Stayed 2 nights in Sep 2022

6/10 Okay

kelley

Stayed 1 night in Dec 2022

8/10 Good

Karel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Frankfurt-East good standard Business hotel
+ parking garage + elevator + clean, working wifi + good breakfast - long queus at checkin, people had to wait dozens of minutes. - almost impossible to make tea at breakfast. As only bulk tea was aviable, but only one tea filter for everone.
Stayed 1 night in Nov 2022
Response from the niu Coin on 29 Nov 2022
Dear guest,Thanks for leaving a review.We are pleased about your good rating but we regret that the check-in took so long and that there was only one tea filter at the breakfast buffet. Your criticism will be forwarded internally because it is really important for us that our guests feel comfortable at our hotel. We sincerely apologize for the inconvenience.Hopefully you will visit us again.With kind regardsYour the niu Coin team

10/10 Excellent

Wai Keung

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice room, modern design, new building etc. (built 2020), friendly staff, sound-proof windows
Stayed 3 nights in Sep 2022

4/10 Poor

Kawin

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Sep 2022

4/10 Poor

Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stranger in the room
Very spacious room. AC was a life saver in the hot weather. Lots of stains around the room though and didn't feel clean. Also had a stranger come into my room accidentally one morning - not great.
Stayed 3 nights in Aug 2022

8/10 Good

Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location good breakfast it’s worth the price . room is clean. beddings are great comfortable bed. big bathroom
Stayed 3 nights in May 2022

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 10 nights in May 2022

10/10 Excellent

Ngalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Your team of the niu Coin on 23 Mar 2022
Dear Ngalia, thank you so much for your positive review. We are more than happy, that you enjoyed your stay to 100 %! Your praise is the best reward for our team as we all work hard day by day to meet your expectations. We would have loved to know what you liked most. We hope to see you soon again. Best regards, Your team of the niu Coin

4/10 Poor

Victor

Stayed 1 night in Feb 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very clean and comfy beds
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New
The location is close to the tram station and location is very convenient and the concept of skipping day cleaning for a voucher of a drink is really cool.
Stayed 2 nights in Nov 2021

10/10 Excellent

PERCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy LINDO Todo muy Buena ubicacion y Gente muy amable ,
Stayed 1 night in Nov 2021

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in was a little slow but overall I was really happy at the hotel. The room was a good size, comfortable bed, and with a good shower.
Stayed 1 night in Nov 2021
Response from the niu Coin on 10 Nov 2021
Dear Michael, Thank you very much for your review. It is nice to hear that you were happy at our hotel overall and we regret that the check-in was a little slow. We hope we will have the chance to welcome you back one day. With kind regards Your the niu Coin team

8/10 Good

Dr Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and modern hotel
The Niu Coin did exactly what it said on the tin. Modern hotel with friendly staff and in my experience adhering to Covid regulations well. It is in the east end and four stops on the S-Bahn from Hbf. There isn't too much around the hotel itself but with the transport links good, it was a good place to navigate the town at an affordable price. Rooms were basic but comfortable. Internet was fine and the towels and pillows were plentiful and my room was equipped with blinds to keep the light to. It's not the Ritz but it is an affordable option for one or two nights which paid off handsomely if you're passing by.
Stayed 1 night in Nov 2021
Response from the niu Coin on 9 Nov 2021
Dear Dr Stephen, Thank you very much for rating us. It was great to read your comment and we hope to seeing you again in the future. With kind regards Your the niu Coin team

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and eclectic. Room even has some board/card games in it. Would definitely stay here again.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
Clean and modern, it was a perfect stay except one thing, no tables in room. It was not easy to eat in room and under the semi-lock down situation this was crucial.
Stayed 5 nights in Nov 2020
Response from the niu Coin Team on 14 Dec 2020
Dear guest, Thank you very much for your feedback. We are glad that you had a almost perfect stay except of the of the missing table. Hopefully you will visit us again. With best regards Your the niu Coin Team

10/10 Excellent

Monica, Prangins, Switzerland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great especially for the price. Excellent mattress and good pillows. Stylish. Conveniently located, near a tram and U-bahn stop. We'll stay here again.
Stayed 3 nights in Aug 2020
Response from Jessica Hotelmanager on 29 Aug 2020
We are very happy that you enjoyed your stay with us so much. Thanks for the great feedback. See you soon your the niu Coin

10/10 Excellent

Reiner

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Jessica - Hotelmanager on 12 Aug 2020
Danke für dein super Bewertung, lieber Reiner. Wir würden und freuen, dich bald wieder bei uns begrüßen zu dürfen. Viele Grüße aus dem the niu Coin

8/10 Good

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Daria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked the location, size of the room, parking was good, the view from our room was very nice. I didn't like the lack of proper windows shades, some staff is very unfriendly and apparently completely unaware how this industry works!
Stayed 2 nights in May 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das 🏨 hat sehr dünne Wänd im wahrsten Sinne des Wortes(abends Radio aus dem Nebenzimmer mitgehört und morgens dich das Schäferstündchen daneben geweckt). Sonst war sauber und ein gutes Bett Rolläden, damit man richtig dunkel im Zimmer machen kann. Die Klobürste muss entweder gewechselt oder regelmäßig im Chlor gereinigt sein.
Stayed 1 night in Apr 2024

6/10 Okay

Ahmet

Disliked: Cleanliness
An sich besitzt das Hotel eine gute Lage und man ist gut vernetzt. Jedoch war das Zimmer leider nicht das was man sich verspricht. Ich hatte ein Queen size Bett gebucht und bekam 2 einzelbetten. Auf Nachfrage wurde mir mitgeteilt, dass es kein Queensize Bett gibt. Des Weiteren war leider ein großer und dreckiger Fleck neben dem Bett, welcher nicht sehr einladend war.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Aleyna

Liked: Cleanliness
Good
Stayed 2 nights in Feb 2024

6/10 Okay

Markus

Liked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

Marino

Stayed 1 night in Jan 2024

8/10 Good

Jascha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Humza

Stayed 1 night in Jan 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sangwon Leopold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Jürgen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War toll und alles ging schnell. Leider wurde ein Haar bei der Anreise gefunden. Der Fernseher hat sich nivht verbinden lassen, doch es war in Ordnung.
Stayed 3 nights in Jan 2024

6/10 Okay

Mahsa

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Es wäre nicht zu früh, den Flur im zweiten Stock zu saugen😊
Stayed 1 night in Dec 2023

8/10 Good

Karl

Liked: Cleanliness, property conditions & facilities, room comfort
Schönes Design-Hotel zum vernünftigem Preis
Erwartungsgemäß wie die anderen Hotels dieser Kette war alles gut. Das Zimmer ist sauber, das Bad ist relativ groß und alles ist modern und praktisch eingerichtet. Gerne komme ich hier nochmal her
Stayed 1 night in Dec 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Wir hatten gut geschlafen, Service war sehr gut, Frühstück hatte reichlich Auswahl
Stayed 1 night in Dec 2023