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Ulasan tentang Royale Chulan Cherating Villa

4.5 out of 5
Royale Chulan Cherating Villa
Kampung Cherating Lama, Cherating, Pahang

Ulasan

9.2

Hebat

Penilaian 10 - Cemerlang. 51 daripada 86 ulasan" "
Penilaian 8 - Baik. 31 daripada 86 ulasan" "
Penilaian 6 - Boleh diterima. 2 daripada 86 ulasan" "
Penilaian 4 - Lemah. 1 daripada 86 ulasan" "
Penilaian 2 - Teruk. 1 daripada 86 ulasan" "

9.2/10

Kebersihan

9.4/10

Kakitangan & perkhidmatan

9.0/10

Kemudahan

8.8/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Fauzanazima, Terengganu, my

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
It was a good experience. The staffs were very helpful, The room is spacious, and our room view is superb. We love it and we’ll surely come back again soon.
Menginap 1 malam pada Dis 2018

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Terbaek
Hotel yg plng sesuai utk bercuti.kakitangan sangat baik .bilik n view wowww. Dinner n bfast x bnyk pilihan tp makanan dia sangat lazat.saya akan datng lg.sweet moment
Menginap 1 malam pada Jun 2018

10/10 Cemerlang

Hong Seong Alvin, Singapore

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A hidden gem at a private corner of Cherating beach. Great views of the bay and easy access to the beach and neighbouring cafes and restaurants. Most relaxing stay.
Menginap 4 malam pada Jun 2023

10/10 Cemerlang

norhayati binti

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
everything is awsome at royal chulan..it's worth it ...
Menginap 1 malam pada Dis 2021

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan
It was indeed a fantastic experience from the time we stepped into your premises till the time we left. Everyone from the guard at the entrance, to your front office right up till housekeeping - everyone whom we met during our stay were so friendly and accommodating and were always willing to assist in any possible way. The ambience was very much to our liking - breathtaking vistas, clean, comfortable and tasteful. Ask for the traditional massage....You won’t regret it. We take this opportunity to thank your team for making our stay pleasant, enjoyable and memorable. Until the next time.......Carol, Cathy, Reina and Michele!
Menginap 2 malam pada Feb 2020
Respons daripada Amir A. (Administrative Executive) pada 20 Feb 2020
Dear Carol, Thank you very much for taking the time to share your very generous review towards our services & rooms! We were absolutely delighted to have been able to be part of your holiday in the East Coast. It is wonderful to read how much you enjoyed the service rendered by our staff, the comfort of our villas & the breath-taking view which is the South China Sea. We take all feedback to heart and will use it to improve upon our offerings and service deliveries. Your feedback is important as it will serve as both an inspiration to the team to keep our extra efforts up and will also serve as motivation in finding room for growth and improvement. Thank you again for sharing your review and for given us the pleasure to be part of your holidays. We look forward to welcoming you back to Royale Chulan Cherating Villas.

10/10 Cemerlang

Pengembara yang disahkan

Menginap 1 malam pada Nov 2019
Respons daripada Amir A. (Administrative Executive) pada 20 Feb 2020
Thank you for your rating!

10/10 Cemerlang

Janetng, Petaling Jaya

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice resort, room was spaces and comfort. Staff in the restaurant was very friendly and helpful. Highly recommended.
Menginap 2 malam pada Okt 2019
Respons daripada Intan pada 18 Nov 2019
Dear Ms.Janet, Thank you for sharing your feedback with us. We are glad to know that you've enjoyed your stay with us. We are constantly upgrading our services and trained our staffs to make sure service is on a top notch and make our guests feel welcomed. Look forward to be at your service again!

8/10 Baik

Pengembara yang disahkan

Menginap 2 malam pada Sep 2019
Respons daripada Intan pada 18 Nov 2019
Dear Mr./Mrs. Thank you very much for staying at Royale Chulan Cherating Villa. We hoped that you've enjoyed your recent stay here.

2/10 Teruk

Pengembara yang disahkan

Mengembara bersama keluarga
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Aircond unit is terrible, noisy and difficult to control. Bathroom slippery tiles not appropriate to be used in bathroom. Breakfast poor selection doesn’t reflect 5 star hotel. Lights in bathroom not bright enough. Only one mirror in the room, should have at least one more outside bathroom.
Menginap 2 malam pada Sep 2019
Respons daripada Amir A. (Administrative Executive) pada 20 Feb 2020
Thank you for your very intuitive review. We will surely improve more on these shortcomings in order to meet our customer's satisfaction.

10/10 Cemerlang

Leika

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Superb sea view with fresh air.
Menginap 1 malam pada Ogo 2019
Respons daripada Amir A. (Administrative Executive) pada 20 Feb 2020
Thank you for your kind review!

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Less choice for breakfast buffer
Menginap 2 malam pada Ogo 2019
Respons daripada Amir A. (Administrative Executive) pada 20 Feb 2020
Thank you for your comments. We will improve more on our breakfast spread.

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We like the low density of 30 villas and layout of the villas. As its on the hillside , there buggy service to transport you everywhere and they are prompt and service excellent. The room service, buffet very tasty .. compliments to the chefs . Its exclusive and private , different from the conventional 4-5star hotels . 10mins ride to enjoy turtles laying eggs on the beach. Plenty of sea activities for young , just check with the hotel staff and they will recommend you such snorkelling in nearby islands. We definitely use this hotel on our return trip. Btw. The staff was very good , accommodating, and service excellent! Check it out .
Menginap 5 malam pada Jul 2019
Respons daripada Intan pada 4 Ogo 2019
Dear Sir/Madam, Thank you very much for sharing your feedback with us. We are very glad that you've enjoyed your stay with us. At Royale Chulan Cherating, we pride ourselves in having a world-class service so that our guests can have one of the best travel experiences of their lives. We looking forward to be at your service again!

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Prachtige villa’s met uitzicht op zee. Rustig en heerlijk vertoeven aan het zwembad. De villa is ruim en van alle gemakken voorzien. Zeer behulpzaam en vriendelijk personeel.
Menginap 2 malam pada Jul 2019
Respons daripada Intan pada 4 Ogo 2019
Dear Sir/Madam, Thank you very much for sharing your feedback with us. We are very glad that you've enjoyed your stay with us. At Royale Chulan Cherating, we pride ourselves in having a world-class service so that our guests can have one of the best travel experiences of their lives. We looking forward to be at your service again!

10/10 Cemerlang

Irshaad Kyzer

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Menginap 4 malam pada Jul 2019
Respons daripada Intan pada 4 Ogo 2019
Dear Mr.Irshaad Kyzer, Thank you very much for sharing your feedback with us. We are very glad that you've enjoyed your stay with us. We looking forward to be at your service again!

10/10 Cemerlang

HamizahH, Selangor

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful beach front resort - great for a staycation. Staff are friendly and courteous. The 2 bedroom villa that we stayed in is spacious with ample balcony space. Loved the swimming pool area where you can take a dip or just enjoy the evening sea breeze
Menginap 1 malam pada Jul 2019
Respons daripada Intan pada 4 Ogo 2019
Dear Ms.HamizahH, Thank you very much for sharing your feedback with us. We are very glad that you've enjoyed your stay with us. At Royale Chulan Cherating, we pride ourselves in having a world-class service so that our guests can have one of the best travel experiences of their lives. We looking forward to be at your service again!

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
車を停める駐車場からホテルフロントに電話をかけてバギーに迎えにきてもらうシステム。ただ駐車場の電話が壊れていたのか、通じなくて困っているところに、たまたまバギーが来たので乗せてもらったので問題なかったが、もしバギーが来なければ長い間待たなければならない。電話はきちんと直して欲しい。
Menginap 1 malam pada Jun 2019
Respons daripada Intan pada 4 Ogo 2019
Thank you for giving us your feedback on your recent stay with us. It has come to our attention that you have encountered an unfavourable experience during your stay with the buggy and telephone. Please accept our sincere apology on the instances that made your stay less than perfect. Kindly be informed that we are currently improving our facilities and services. We hope to serve you again in the future.

10/10 Cemerlang

Muhammad sofwan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jun 2019
Respons daripada Intan pada 4 Ogo 2019
Dear Mr.Muhammad Sofwan, Thank you for staying with us. We hope to serve you again in the future!

8/10 Baik

Clifford

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice beach resort for short break
Nice beach and comfortable stay for the family.
Menginap 2 malam pada Jun 2019
Respons daripada Intan pada 4 Ogo 2019
Dear Mr.Clifford, Thank you very much for sharing your feedback with us. We are glad to know that you've enjoyed your stay with us. We hope to serve you again in the future!

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Location, beach esp private beach, scenary
Menginap 1 malam pada Jun 2019
Respons daripada Intan pada 4 Ogo 2019
Dear Sir/ Madam, Thank you very much for sharing your feedback with us. We are glad to know that you've enjoyed your stay with us. We hope to serve you again in the future!

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Beautiful resort with very friendly & good service
Our 3d/2n was relaxing. A very good and quiet resorts to relax and unwind , away from the busy city. Hotel staff are friendly and accommodating. Downside is , there aren’t much in-house games for the kids to kill time when the sun was too hot to be at the beach or poolside. But my kids are ok as there are many channels in the tv for them to surf. We will definitely come back again if we are to travel to cherating as it’s a beautiful resort to unwind.
Menginap 2 malam pada Mei 2019

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful Hotel for a relaxing getaway.
Menginap 2 malam pada Mei 2019
Respons daripada Intan pada 2 Jun 2019
Dear Sir/Madam, Thank you very much for sharing your feedback with us. We are glad to know that you've enjoyed your stay with us. Looking forward to be at your service again!

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great beachside luxury property
Menginap 2 malam pada Mei 2019
Respons daripada Intan pada 2 Jun 2019
Dear Sir/Madam, Thank you very much for sharing your feedback with us. We are glad to know that you've enjoyed your stay with us. Look forward to be at your service again!

8/10 Baik

Liang

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice place to be to relax
I love it because I hv all the good time. Few customers checked in.
Menginap 2 malam pada Apr 2019
Respons daripada Intan pada 25 Apr 2019
Dear Mr.Liang, Thank you for sharing your feedback with us. We are glad to know that you've enjoyed your stay with us. Look forward to be at your service again.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
スタッフの対応がとても良かったです。
Menginap 2 malam pada Mac 2019

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2019

8/10 Baik

Suhaili, Ukay Perdana Ampang

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Stayed one night with wonderful experience.. overall was good... no lack of..
Menginap 1 malam pada Mac 2019
Respons daripada Intan pada 25 Apr 2019
Dear Ms.Suhaili, Thank you for sharing your feedback with us. We Are glad to know that you've enjoyed your stay with us. Looking forward to be at your service again!

8/10 Baik

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
The view was amazing and the pool was clean. However anytime we were in the pool was unable to get drinks or food for well over 1/2 to 1 hour, as no staff.
Menginap 2 malam pada Feb 2019
Respons daripada Intan pada 25 Apr 2019
Dear Sir/Madam, Thank you for sharing your feedback with us. We are glad to know that you've enjoyed your stay with us. It has to come to our attention that you have encountered an unfavourable experience during your stay. Please accept our sincere apology on the instances that made your stay less than perfect. Based on the issues addressed, kindly be informed that our hotel is currently upgrading our facilities and services to serve you better. Nevertheless, rest assured that your feedback has been conveyed to our respective departments for immediate improvements. We look forward to welcome you again.

10/10 Cemerlang

Anonymous

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Balcony sea view, swimming pool and nice beach.
Menginap 2 malam pada Feb 2019
Respons daripada Intan pada 25 Apr 2019
Dear Sir/Madam, Thank you for sharing your feedback with us. We are glad to know that you've enjoyed your stay with us. Looking forward to be at your service again.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A very great weekend
Menginap 2 malam pada Jan 2019

6/10 Boleh diterima

mashrizam

Sukakan: Kebersihan, keselesaan bilik
The receptionist not as expected for declared 5 stars resort. Although mostly local tourist occupied but priority been given to tourist (foreigner).
Menginap 3 malam pada Dis 2018

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Dis 2018

8/10 Baik

Melvyn

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Staff at Royale Chulan Cherating were awesome. They were always polite and accommodating.
Menginap 4 malam pada Dis 2018

8/10 Baik

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Dis 2018

10/10 Cemerlang

Azlin

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Love the stay.
Menginap 1 malam pada Dis 2018

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Staff are helpful, room comfort and clean,but not much activities carry out by the hotel.
Menginap 2 malam pada Dis 2018

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Beautiful place to relax and enjoy the sea. The room is very comfortable and staff very friendly. Although there was not much variety to the buffet spread for breakfast and dinner, the dishes were delicious.
Menginap 2 malam pada Nov 2018

8/10 Baik

NORTINI

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Nov 2018

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice & excellent view and access to pool & beach.
Menginap 2 malam pada Nov 2018

10/10 Cemerlang

Jongmin

Very nice place.
Menginap 1 malam pada Nov 2018

8/10 Baik

BH, Kuala Lumpur

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Overwhole hotel evironment is great and staffs are friendly. But the food quality and variety need to be improved more.
Menginap 2 malam pada Nov 2018

10/10 Cemerlang

Zulhaimi, Shah Alam

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Experience of facing the beach is very excellent but due to continuous raining, can't enjoy the beach. Buggy rides experience is quite thrilling due to steep ramps/accesses. Property fitted nicely with the natural environment.
Menginap 1 malam pada Nov 2018

10/10 Cemerlang

Sue, Kl

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Friendly staff,nice hotel with breath taking view and delicious food
Menginap 1 malam pada Nov 2018

10/10 Cemerlang

Pengembara yang disahkan

Menginap 2 malam pada Okt 2018

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Awesome
Nice view n peaceful environment
Menginap 1 malam pada Okt 2018

10/10 Cemerlang

singaporean, singapore

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
A very good view and clean and friendly staffs
It would be nice if the resort is elderly friendly, there are too many stairs. A good place to rest and relax for the whole family.
Menginap 2 malam pada Okt 2018

8/10 Baik

Yuan Nian

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great seaside getaway
Service was excellent overall. 2 bedroom villa is very nice. Breakfast and dinner includes delicious local cuisine so as an expat Malaysian it was wonderful. As the resort is located at a hill slope, the roads can be quite steep and guests are not able to drive up. Therefore the buggy service is useful, but wait times can get a bit long during peak hours.
Menginap 2 malam pada Sep 2018

10/10 Cemerlang

Shirin Faira Fazlin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice hotel!
Great!
Menginap 1 malam pada Sep 2018

10/10 Cemerlang

Pengembara yang disahkan

Menginap 2 malam pada Sep 2018

10/10 Cemerlang

CheDin, KL

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
beautiful and very private area. excellent services by the staff
Menginap 2 malam pada Sep 2018

10/10 Cemerlang

Jean-Pierre, Lyon

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Hôtel luxueux et superbes prestations
Un personnel très disponible, accueillant et souriant. Une chambre superbe, avec vue sur mer même si ce n'était pas celle réservée !? Magnifiques piscines à débordement. Accès direct à la plage et près des activités proposées (Mangrove et lucioles). Service au top.
Menginap 2 malam pada Ogo 2018