2/10 Terrible
Margrit
Travelled with partner
1 Oct 2023
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is the worse. Arriving there was very difficult. The hotel is very far from everything and the road to get there is very bumpy and rocky. The staff were not welcoming. We were told that it is end of season and that they were closing the hotel after our last day. We saw them moving all furniture DURING our stay. The spa was not available although we paid for it and it is an amenity that is included in the price of the night. The breakfast was very limited and we had to order every morning. On our last morning we were told that they cannot bake so some stuff we wanted so we couldn't get them (because they're closing). The breakfast area had TOO many bees and we were very annoyed and disturbed to eat there and the staff did not care about our concerns. The pool bar was closed and we could not order anything on the pool. If we want something we have to go to the beach bar on the other side of the hotel. All of this was not communicated before arrival and they refused to refund us.
Margrit
Stayed 3 nights in Sep 2023