Indoor pool, pool loungers, lifeguards on site
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Reviews of Hotel Belvedere Resort & SPA

4 out of 5
Hotel Belvedere Resort & SPA
ul. Droga do Bialego 3, Zakopane, Lesser Poland

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 108 reviews" "
Rating 8 - Good. 41 out of 108 reviews" "
Rating 6 - Okay. 7 out of 108 reviews" "
Rating 4 - Poor. 3 out of 108 reviews" "
Rating 2 - Terrible. 2 out of 108 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Riki

Liked: Cleanliness, staff & service, property conditions & facilities
It was right at the edge of town so just a few minutes to the hiking trails and the national park. It's also only a few minutes to a bus stop to get you into town.
Stayed 3 nights in Mar 2024
Response from Hotel Belvedere on 11 Apr 2024
Dear Guest,We sincerely thank you for taking the time to share your impressions after your stay at our hotel. We are pleased that you appreciated the convenient location of our establishment, which allows easy access to the surrounding hiking trails and the national park. It is a great joy for us that we could contribute to your successful stay in contact with nature.Thank you again for choosing our hotel and we hope to have the pleasure of hosting you again in the future.Yours sincerely

10/10 Excellent

Sandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a quieter part of Zakopane but still easy short walk to the town centre as well as the area around the ski jump. It's also on a doorstep to some waking trails. We enjoyed the breakfast spread, so much choice! The pool was a hit with the kids in our party. There's also bowling and kids room in the hotel. Parking charge is extra. Would stay again.
Response from Hotel Belvedere on 6 Nov 2023
Dear Sandra,We would like to kindly thank you for choosing Hotel Belvedere and for your high assessment of our services.We are very pleased that your stay in our hotel met your expectations. Please be assured that we always strive to maintain the highest standards of customer service. Once again, we would like to thank you for your positive opinion and we invite you to use our services and special offers in the future. Yours sincerely, Hotel Management

8/10 Good

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Dyrekcja Hotelu on 28 Sept 2023
Szanowny Panie Janie,uprzejmie dziękujemy za wybór Hotelu Belvedere oraz za wysoką ocenę naszych usług.Jest nam miło, że pobyt w naszym hotelu spełnił Pana oczekiwania. Serdecznie zapraszamy do skorzystania z naszych usług oraz ofert specjalnych w przyszłości. Z poważaniem, Dyrekcja Hotelu

8/10 Good

Evgeni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is large but feels cozy. Breakfast was great with large variety. Maybe not a gourmet but many choices, including a kids corner, and a good value for $. The pool with the slide is a great option for an indoors kids activity on a bad weather day. The hotel is a little off the main touristic center, about 15-20min walk, for good or for bad. There is a parking charge (as listed in their details). Some staff was very friendly and helpful despite language barrier. Some not so much. In one case I asked for a towel from a rack, an employee said "No English. Reception" and turned his back to me. Another lady immediately tried to help though. Regarding the pool, the sitting area is quite small, I asked an employee about chairs when non were available and he said that this is it and I have to wait. Later I figured that there is an additional sitting area upstairs. So why not saying that? Still I would recommend, I think this hotel is a decent value for money. Could be excellent but was just great.
Stayed 8 nights in Aug 2023
Response from Hotel Belvedere on 30 Oct 2023
Dear Guest!Thank you very much for choosing our hotel and sharing your opinion with us. We are glad that you are satisfied with your stay at our hotel. We are sorry to hear that our wellness area did not meet your expectations.We are sorry to hear about the behaviour of our staff. Guest comments such as yours are very valuable and help us to provide a better service in the future.We hope you will visit our hotel again to give us the opportunity to prove that all your comments have been taken seriously and rectified, and to ensure that you have only a positive experience of your stay.Sincerely,Hotel management

10/10 Excellent

Marzena

Stayed 3 nights in Jul 2023

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Jozef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Michal

Stayed 3 nights in Nov 2022

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2022

2/10 Terrible

Orvar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red flag
Tourist trap. Outdated. Loud. Uncomfortable beds and bad smell in bathroom. Terrible pool and massage service. Will never visit again.
Stayed 2 nights in Aug 2022

10/10 Excellent

Elizabeth, Trumbull

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve traveled a lot and stayed at 5 star hotels so I am no stranger to quality, but Belvedere took our breath away. Simply stunning facilities, extremely friendly and professional staff. Very accommodating. Delicious food. Best spa service. Chocolate massage was my favorite. Will definitely be going back and recommending this hotel to anyone I know.
Stayed 3 nights in Jun 2022
Response from AnnA on 10 Jul 2022
Dear Elizabeth ! Thank you so much for choosing our hotel and sharing with us your opinion. We are really glad that you are satisfied with your stay in our hotel. We love to recive such opinion as yours. This is the best gratitude for our work.We hope you will visit us again as soon as it will be possible. Yours sincerely, Hotel Manager Anna Widacka

10/10 Excellent

Stephany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good getaway hotel on zakopane
This hotel was great! About 11 minutes walking to the city centre. Breakfast buffet with a good variety of meals, fruits and salads. The staff at the hotel was friendly and spoke English. There are squash courts, gym, bowling lanes and a swimming pool with sauna and steam room!!
Stayed 2 nights in Jun 2022
Response from AnnA on 10 Jul 2022
Dear Stephany! Let us thank you for your stay in Belvedere Hotel and for this kind recommendation. Nice to read that you have enjoyed your stay with us.Thank you for this and we do hope to have an occasion to welcome you back. Yours sincerely, Hotel Manager Anna Widacka

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Listed as a resort and spa, it is really marketed to young families. Lot of screaming little kids here. If you want rest and relaxation, don’t expect it here. If you want a fun place to bring your kids to romp and play, this is the place.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. Great kids entertainment and enrichment program!
Stayed 3 nights in Jul 2021

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time, great place.
Exceptionally friendly staff committed to service your needs. Great location and amazing view from rooftop terrace. Five star breakfast buffet. Sauna, jacuzzi and pool super clean.
Stayed 3 nights in Jun 2021

8/10 Good

Katarzyna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2020

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel. There are an abundance of amenities. Many different options for enjoyment. Not too far from the main street. It could use a little bit of a facelift in the rooms but they are still comfortable. I would recommend it.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Aivars

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It is Grand hotel. Loved the pool and the breakfast
Stayed 1 night in Sep 2019

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Kasia

Travelled with family
Liked: Cleanliness, staff & service
Loved everything. Great location. Super delicious food. Very clean. Just one thing: I didn’t like paying extra for the parking. I rather have the price of parking included in the price of the hotel.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel był bardzo czysty Obsługa bardzo miła i pomocna Ś niadanie wspaniałe
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing and had many options , room was clean ,spacious and comfortable. Receptionist spoke understandable English .Only disappointment was that I booked that particular hotel because it had the indoor pool (to relax after a day skiing) and unfortunately it was very very cold , would have been perfect if the pool was heated but overall it was good.
Stayed 6 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
the Hotel is ok for families with kids , not for couples
Stayed 3 nights in Feb 2019

8/10 Good

Zenon, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice historical hotel in great location. Could use some updating.
Stayed 2 nights in Sep 2018

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

suhas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a short visit to Zakapone. The hotel was beautiful. However be aware the hotel has no air conditioning. It was a little warm but sleeping was comfortable. Perhaps not an important amenity to many. I mention it here should it be important to someone considering a stay during the hot summer months.
Stayed 1 night in Aug 2018

8/10 Good

John, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent
Breakfast hot food choice and temperature not good. Evening meals in top floor a la carte restaurant excellent. Sound insulation in allocated room was poor but transferred to quiet room with no fuss. Long walk to eat out anywhere but ate in in top restaurant most nights. Leisure and sports facilities excellent. We used a hire car to get about and accessed ski areas etc. easily. The drive from Zakopane to Krakow airport took us about 3 hours due to hold ups. Beware of driving a strange vehicle in the dark, on roads narrowed by snow. Also be sure to have winter tyres when driving on snow and ice. We left airport at about 10.00 pm for Zakopane. Better to book into Hilton first night and drive the the daylight following day.
Stayed 7 nights in Feb 2018

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Big traditional hotel
We like pool and sauna
Response from General Manager on 30 Jan 2017
Dear Stephen, thank you for choosing our hotel and sharing with us your opinion. We are really glad that you are satisfied with your stay in our hotel. We hope you will visit us again. Yours sincerely, Hotel Management

8/10 Good

John, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Too much Construction
The construction going on when we atrived and atarted early in the morning. Was way too loud. Lasted from 8:00 am - 06:00 pm. Too much! Other then that it was great.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Really outdated rooms, no room decor and extremely uncomfortable bed. The hotel itself is nice, but the rooms are terrible especially the price

10/10 Excellent

Honeymooners, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and helpful staff
We stayed at Hotel Belvedere for 3 nights and enjoyed our stay very much. Our room was spacious and well appointed and the staff were extremely helpful in booking day tours and other things for us. We originally booked for 2 nights but enjoyed it so much that we booked an extra night which was no fuss. The pool, spa and sauna were also great after a day of hiking. The breakfast was really nice and had a lot of variety. Overall, I would recommend this hotel to anyone looking to relax and enjoy themselves in Zakopane.

10/10 Excellent

Bara-Kun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Dyrekcja Hotelu on 12 Dec 2023
Szanowni Państwo, serdecznie dziękujemy za wysoką ocenę naszych usług. Cieszymy się bardzo, że pobyt u nas spełnił Państwa oczekiwania. Zapraszamy do nas ponownie! Pozdrawiamy,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was an amazing staying at The Hotel Belvedere. Great Hospitality and wide choice in Breakfast including vegan and vegetarian. Completely recommended.
Stayed 3 nights in Jan 2023

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zufrieden!
Wir waren das erste Mal in Zakopane und fühlten uns sehr angezogen vom Charme/der Stimmung der Stadt. Wir werden bestimmt wieder einmal Zakopane und das Belvedere besuchen.
Stayed 6 nights in Aug 2022

10/10 Excellent

Anniina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Andrzej

Stayed 3 nights in Aug 2022

10/10 Excellent

Jesper

Stayed 3 nights in Aug 2022

8/10 Good

Patryk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Obsługa bardzo przyjazna, sympatyczna, wymiana ręczników i sprzątanie codziennie, śniadania duży wybór chodź monotonne .
Stayed 4 nights in Jul 2022

10/10 Excellent

Jacek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo przyjazny hotel dla rodzin z dziećmi, miła obsługa. Brak klimatyzacji to jedny minus w upalne dni.
Stayed 2 nights in Jul 2022

10/10 Excellent

LUBOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Darina

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Výborný
Hotel je čistý,príjemný personál,pestré raňajky,krásny bazén .Všetko sa nám páčilo,odporúčam aj pre rodiny s deťmi,aj pre dvojicu.☺️
Stayed 2 nights in Mar 2022

10/10 Excellent

Radim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022