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Overall Sebel is a great venue to stay at for a few days as we did, the inhouse restaurant comes in handy and the pool was great.....The parking can be a little remote when the venus is busy and my wife thought there could be brighter lighting in the bathroom.....minor things!
1. Distance from carpark to rooms.
2. Distance from room to facilities.
3. Clear glass walls/door of toilet and shower provides
no privacy.
4. Microwave but no crockery or cutlery provided.
5. Note pad but no pen.
6. Very heavy breakfast menu/ no fruit, no yogurt
and limited cereal options.
Francis charles
Stayed 2 nights in Oct 2023
Response from Andrew Freak on 14 Oct 2023
Dear Francis,Thank you for your wonderful review. We are thrilled to know you had such a great stay.We also acknowledge and appreciate your constructive comments, which we will certainly utilise for continued improvement.Kind regards,Andrew FreakGeneral ManagerThe Sebel Yarrawonga
Located in a great spot on the lake and a short drive into the township.
The rooms and facilities were excellent.
We will certainly be going back there again for a two night stay.
When you book and pay for a lake view, you expect to get a lake view, not a view of the main building overlooking the pool and part of the lake as well as over looking the garden and lawn. Stayed in room 207, but put up with it. Next time I will be more inquisitive as to which room I am being given in future. But other than that the venue was excellent.
Absolutely fabulous! Great facilities, great staff, very clean, beautiful rooms, comfortable bed, great shower! Loved our stay and will be back again soon.
Brilliant pool, clean rooms, wonderful lake view, relaxing environment. However, disappointed upon check in the staff member charged my credit card acsecond time for the night's accommodation when already prepaid days earlier.
Everything is fantastic except the foul septic smell that hits you in the face as you near the area of main restaurant. This is our second visit to Sebel Yarrawonga and it is the second time we have this smell occur. My husband was a plumber for over 10 years and it even made him gasp. Other than that, it is a beautiful place to stay & relax.
Beautiful location, great facilities, meals were excellent and room was ideal. Will definitely be back.
Some robes in the room is the only improvement I could suggest.
Parking is too far away and not under cover. It's not suitable for larger vehicles. Get chromecast or something on your TV's in room - not movies means you should let people cast from their computer / phone / ipad
From the moment we arrived we had issues. A room booked for 2 adults and 1 child had just 1 bed. I had to argue with staff for a fold away (at extra cost). Only 1 of 3 restaurants was open, and the day spa (major feature of this hotel) was closed due to staffing. Surely guests should be told this before paying full cost!! Topping it off, we woke to an evacuation alarm on Sunday morning. Luckily another guest was able to advise that it was a false alarm!
Joel
Stayed 2 nights in Jun 2022
Response from Jason on 7 Jul 2022
Hello Joel My apologies that some amenities are temporarily unavailable. All rooms booking stipulate that its with existing bedding, any additional bedding will incur a cost, again my apologies this wasn't informed to you on booking your rooms.
In the section above the booking sections we have the below information regarding closures
Due to COVID-19, some amenities and services are unavailable 1 July 2021 - 1 Sept 2022 (dates are subject to change):
Again Joe may apologies for the miss commination.
Jason
It was a beautiful place with a magnificent lake view. There is a balcony where you can watch sunrise and nice walikng path around lake from the hotel. It was very quite and peaceful to stay. The one thing we did not like was cleaning. We put the sign for cleaning while we were out the room was not cleanned when we came back so we had to stay outside longer or give up the cleaning.
Extremely disappointed. My daughters booking was cancelled and they did not inform her. Arrived to find she did not have a room for her sisters wedding.