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Reviews of Somerset Software Park Xiamen

4 out of 5
Somerset Software Park Xiamen
No 2 Jinshan Rd, Siming District, Xiamen, Fujian

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 62 reviews" "
Rating 8 - Good. 22 out of 62 reviews" "
Rating 6 - Okay. 4 out of 62 reviews" "
Rating 4 - Poor. 2 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

TKh, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent .......beautiful and convenient location
Stayed 5 nights in Dec 2019

10/10 Excellent

Sherry, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my choice when in Xiamen, I stay in studio little kitchen cook myself meals just right.
Stayed 1 night in Sep 2019

10/10 Excellent

Sherry, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my choice when in Xiamen, I stay in studio little kitchen cook myself meals just right.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this hotel. We had a nice studio apartment, with washer/dryer in the room. Construction of metro line #2 is underway and the stop will be just in front of the hotel. There is a new shopping mall across the street with some cafes and restaurants. Hotel has an outdoor swimming pool but it is required to wear a swimming cap which we are not used to. If you don't mind to be away from the city centre but need an apartment style room then this is a good choice.
Stayed 6 nights in Aug 2019

6/10 Okay

Eve

Liked: Room comfort
Disliked: Cleanliness
Horrible cleanliness
Service so so... housekeeping ok. The most unpleasant issue is they don't wash the table cloth at the breakfast place. this is the only round table at the restaurant which my big family used every morning. Can u imagine the stains on the table cloth. I think the management has to look at the issue. THough the apt is quite new, but poor maintenance
Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a good hotel for Chinese people. If you are not Chinese, forget it. The staff does not speak English. All the writings and instructions and TV programs are in Chinese. Cab drivers have hard time finding it.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, convinience and nice to stay with family.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable stay, rooms are big. children friendly and breakfast is generally good.
Stayed 3 nights in Dec 2018

8/10 Good

XL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel with a nice gym and acceptable breakfast. There is a very good local restaurant just downstairs, and a great shopping mall just across the street
Stayed 3 nights in Dec 2018

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for family or group
Generally good except there is MTR construction work outside the property (but no work at night)and limited breakfast selection. After the 2nd day, you probably don't feel like going for the breakfast. Though wifi is available the reception is not good
Stayed 4 nights in Nov 2018

10/10 Excellent

Niekon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Xiamen Software Park! Excellent location, spacious room, gym, pool, good breakfast
Stayed 3 nights in Sep 2018

8/10 Good

H.C.Chen, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are vert friendly and helpful. It's nice to stay.
Stayed 7 nights in Aug 2018
Response from stefan on 5 Sept 2018
Thank you for choosing Somerset Park Software Xiamen as your preferred choice of residence. Comfortable serviced residences welcome you and your family with homely warmth and local experiences. Thank you very much for your feedback and we are looking forward to have you here again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A high standard of fit out and very quiet
A great apartment hotel option. Convenient location, high quality fit out and very quiet. I would stay again.
Stayed 8 nights in Mar 2018

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Nice modern rooms. No English TV just some free on demand series and movies. Ok breakfast. Decent gym. Not much in the area but a shopping mall is under construction accross the road. Friendly staff but very few speak English.

4/10 Poor

darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel but breakfast was bad
Selections for breakfast was quite mediocre with repeated items during my 6 night stay. I booked a suite with 2 rooms and only got 2 breakfast vouchers. The 3rd person had to skip breakfast as a result. Why only allocate 2 breakfast vouchers for a room with 1 king size and a queen size bed which was also clearly indicated for 3-4 pax
Stayed 6 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great for larger groups
Stayed in a 2-bedroom service apartment. The unit was impeccable. Kitchen had German appliances. Hitachi AC's. Breakfast was pretty good. Large gym. Perfect if you're working in the Software Park.
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Hung Hoa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

SUNYUNG

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2023

8/10 Good

SUNYUNG

Business traveller
Liked: Cleanliness, room comfort
Stayed 14 nights in Nov 2022

10/10 Excellent

Fang-Yi

Liked: Cleanliness, room comfort
值得入住
很寬敞舒適，信價比高的酒店，讚👍！
Stayed 1 night in Jun 2020

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體整潔舒適
Stayed 2 nights in Jan 2020

8/10 Good

SHUN FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
公寓式酒店很棒
飯店設施與住房都很優質，公寓房型很容易照看到家人們，廚房設施也可以輕鬆下廚，唯獨附近生活機能較弱，雖然附近有商場，但仍須步行約十分鐘，且商場內的超市價位偏高。
Stayed 2 nights in Oct 2019

10/10 Excellent

johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
會例入必住口袋
房間舒。我們訂的一廳一房。夏天真的不想出去，在酒店好舒服。樓下有間吃本地菜的好吃到不得了。對面商場也有好吃的餐廳。整體己被例入下次必住酒店。原因是近我們親戚家。但如果是來厦門旅遊的話。還是需要出入用車。但對我們來說就是超級舒適的地方。
Stayed 2 nights in Sep 2019

10/10 Excellent

YUAN FU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿體驗
房間有流理台、洗衣機等設備，感覺回到了外租的小套房，整體環境安靜，附近有商場和社區夜市。 飯店前有地鐵正在施工，之後的交通會更加方便。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境很好，早餐好吃
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
地下鉄開通後に期待
地下鉄工事で入り口がわかりにくい。これは地下鉄開通に期待。キッチンはあるが、包丁まな板がない。スポンジもないので皿を洗うのが不便。エアコンの効きが悪い。
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

WAI MEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店整體滿分。只是較為遠離市區。
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

WEN HO

Liked: Staff & service, property conditions & facilities, room comfort
房間打掃不夠乾淨地毯地板應該使用吸塵器清潔，這次住宿發現地上桌上邊邊好多可見毛屑，讓我鼻子過敏嚴重。
Stayed 4 nights in Dec 2018

6/10 Okay

YUNHUA

可惜了他的硬體住了三晚熱了三晚 空調系統說是中央空調 冬天就設定為送風系統沒有冷氣 只能送風 前台無法處理 很多客人都抗議 因為廈門畢竟比較熱 外頭的風都比較涼爽 邊上地鐵施工 出入比較不便但房間是舒適的 早餐 普普 若能改善其實是不錯的酒店
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Ta Chun, 台北

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間超大的公寓酒店
我從酒店開業前就已來體驗住宿了, 隨著時間過去, 感覺越來越好. 現在酒店馬路對面也開了大型商場-寶龍一城, 等到未來地鐵通了之後, 應該會經常客滿吧. 廈門實屬酒店公寓首選.
Stayed 3 nights in Oct 2018

8/10 Good

S.Leung, China , Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 Far away to downtown, but easy to water-front line 2. No MTR service to this area for the time being,probably until No. 2 MTR line completed in coming years 3
Stayed 2 nights in Oct 2018

10/10 Excellent

tat shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
去厦門會再次預訂的酒店
地方乾淨、房間超大、傢私新淨，尤其是電器，全部是外國品牌。早餐質數還可以，唯一可改善的是前枱入辦入住手續需時及欠缺秩序。
Stayed 2 nights in Sep 2018

10/10 Excellent

Hsiang Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常舒服的環境
Stayed 1 night in Oct 2018

10/10 Excellent

yuhui

Liked: Staff & service, property conditions & facilities, room comfort
完美~無懈可擊！足以媲美五星飯店
非常物超所值的旅店，一切都太完美了，包括飯店設施及早餐~只要去廈門，一定會再住宿
Stayed 1 night in Aug 2018
Response from stefan on 14 Sept 2018
尊敬的宾客，非常感谢您的入住和对我们的肯定！雅诗阁品牌承诺我们提供的设施和服务让身处异地的您感受如家一般舒适和温暖。祝您生活愉快，非常期待您的再次光临！

10/10 Excellent

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top!************
Very pleased with this stay! Highly recommended.
Stayed 7 nights in Mar 2018

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
盡管所在地區不大方便，下次再遊廈門也會選這間酒店。房間寬敞，用品新淨。酒店餐廳旁設有兒童遊戲室，最適合孩子用膳後消磨等候大人的時間。

6/10 Okay

Sam, HK

Disliked: Staff & service
周遭環景惡劣的酒店
酒店內裏環境設施可以，但外邊環境惡劣，興建中的地盆一籮籮，如酒店，商場及地鐵等等。沙塵滾滾，污煙脹氣。要待全部落成才可見青天呢! 今次值得一讚是早餐分配有了第一次改善。三個人訂了一間倆個臥室的房，竟然包了三位早餐。以前是一個臥室包一個早餐，倆個臥室就包倆個早餐。 其實多少個人去訂房，條款說包早餐，就應該給與全部人有早餐吧。 這點宗旨希望他們會有好好的改善吧。
Stayed 2 nights in Mar 2018

10/10 Excellent

meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
特别满意，性价比奇高！
非常棒的酒店，性价比超高！！！！楼下的餐厅闽南菜非常好吃！
Stayed 3 nights in Dec 2017

10/10 Excellent

YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一个房间只有一份早餐
我预定的是五个人入住的双间公寓，却只给两份早餐，很是不舒服，其他网站都是全含早餐

10/10 Excellent

EriChang, 台北

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
閤家出行的五星公寓酒店
酒店內配套措施還不錯，該有的都有。離附近的萬達或蔡塘廣場都有點距離，不過搭公交車也只有幾個站而已。
Stayed 5 nights in Jan 2018

4/10 Poor

Sam, Hong Kong

Liked: Cleanliness, room comfort
Disliked: Staff & service
Including breakfast but is a lier
I had booked the package for two persons in that hotel. The package stated that included breakfast. However, when we came to the hotel, the front desk staff said the room type was only provide breakfast for one. If the double bed room was only include breakfast for one, it should be written down clearly. The terms only stated that include breakfast. I booked the room for two persons and so presumed to be breakfast for two. It was not the first time for that incident to happen. Last time, I booked the room for two persons and then they provided breakfast for one person only, but after bargaining the problem was settled. This time could not be settled and we need to pay extra breakfast fee for one person. I think the terms and conditions in the package should be written down in a clear way and not to tricky the guests.
Stayed 2 nights in Dec 2017

8/10 Good

Tai liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
只是交通不方便！其他都很好！隔壁有个餐管很好吃！
只是交通不方便！酒店不錯很好！隔壁的餐廳也很好吃！
Stayed 3 nights in Dec 2017

8/10 Good

snyeung, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错的酒店
离开机场比较近，但离开市区比较远，坐BRT比较好。但要转公交车才到BRT站，如果走路去BRT站就要走路30分钟， 但整体来说还是满意的。
Stayed 7 nights in Dec 2017