Exterior

Reviews of Somerset Harmony City Wuxi

4 out of 5
Somerset Harmony City Wuxi
No 260 Xicheng Road, Liangxi District, Wuxi, Wuxi

Reviews

9.6

Exceptional

Rating 10 - Excellent. 13 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very helpful!
Stayed 17 nights in Oct 2023
Response from Rose on 29 Oct 2023
The property also offers convenient access to numerous options of scenic spots, supermarkets, and entertainment outlets. Xicheng Road Serviced Residence offers guests multiple apartment choices that are premium and modern, and furnished with the amenities and services required to fulfil the need of both business and leisure travellers.

10/10 Excellent

Xiaoliang

Liked: Cleanliness, amenities, property conditions & facilities
very good hotel, staff were nice
Stayed 1 night in Sep 2023
Response from . on 3 Oct 2023
空调问题设备和前台服务好。其他有意见英文版不满意,需要房号英文版好评”早餐差“英文回复新建模板英文版好评Somerset Harmony City Wuxi located in the city, Xicheng Road Serviced Residence is an ideal residence for leisure and business travellers. The closest subway, the Min Feng Station, is a mere 1 minutes walk away. Ten minutes by subway will connect you to Wuxi Railway Station, and a 20-minute drive will bring you to famous tourism spots such as Chongan Temple and the Grand Canal. Looking forward to have you back soon.

8/10 Good

KYUNG DEUK

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020
Response from Rose on 25 Dec 2023
Somerset Harmony City Wuxi located in the city, Xicheng Road Serviced Residence is an ideal residence for leisure and business travellers. The closest subway, the Min Feng Station, is a mere 1 minutes walk away. Ten minutes by subway will connect you to Wuxi Railway Station, and a 20-minute drive will bring you to famous tourism spots such as Chongan Temple and the Grand Canal. Looking forward to have you back soon.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, room comfort
Amazing stay
Was so happy they accepted foreign nationals ot was a lovely stay and the staff were friendly and helpful.
Stayed 3 nights in Mar 2020
Response from Winnie on 17 Apr 2020
Thank you for your kind feedback, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Looking forward to have you back soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องกว้างขวาง ติดรถไฟใต้ดิน ห่างจากสถานีรถไฟอู๋ซีแค่ป้ายเดียว
Stayed 1 night in May 2019
Response from GS on 3 Jun 2019
It was a great pleasure having you stay at Somerset Harmony City Wuxi. Thank you for sharing your feedback about your stay experience with us, we looking forward to have you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from GS on 3 Jun 2019
It was a great pleasure having you stay at Somerset Harmony City Wuxi. Thank you for sharing your feedback about your stay experience with us, we looking forward to have you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2018
Response from GS on 22 Oct 2018
It was a great pleasure having you stay at Somerset Harmony City Wuxi. Thank you for sharing your feedback about your stay experience with us, we looking forward to have you back soon.

10/10 Excellent

Nicklaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really value for money. Will stay there again
Really value for money. Will stay there again
Stayed 1 night in Sep 2018
Response from GS on 22 Oct 2018
It was a great pleasure having you stay at Somerset Harmony City Wuxi. Thank you for sharing your feedback about your stay experience with us, we looking forward to have you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Excellent hotel. I have everything I need for a good life in the suite. Extremely helpful staff Winnie and Adam.
Stayed 1 night in May 2018
Response from GS on 30 May 2018
Thank you for your kind feedback, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Looking forward to have you back soon.

10/10 Excellent

Min-Hsien

Business traveller
Liked: Cleanliness, room comfort
quite comfortable hotel apartments
Stayed 4 nights in Oct 2023
Response from Rose on 9 Oct 2023
Thank you for your kind feedback, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Looking forward to have you back soon.

10/10 Excellent

Kwok Keung Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's really a good stay at high CP ratio. Definitely book again next trip.
Stayed 1 night in Oct 2019

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business trip.
Clean and nice room. Next to subway station.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ใกล้ใต้ดิน ห้องพักสะดวกสบาย facilities ครบ อาหารเช้าธรรมดา
Stayed 1 night in Feb 2019

10/10 Excellent

jin, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel In Wuxi China!!!!
This hotel is the best in Wuxi!!! Amazing place with great value and room was excellent~~ The hotel staff was extremely friendly and helpful~ Especially thank u so much for Taylor~~ When I revisit Wuxi, I will definitely book this hotel~~Thank u all~
Stayed 3 nights in Oct 2018
Response from GS on 11 Feb 2019
Thank you for your kind feedback, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Looking forward to have you back soon.

8/10 Good

kuei chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周邊有地鐵是還算方便,不過周圍剛在開發所以購物吃飯比較不方便.
Stayed 2 nights in Sep 2018
Response from GS on 22 Oct 2018
It was a great pleasure having you stay at Somerset Harmony City Wuxi. Thank you for sharing your feedback about your stay experience with us, we looking forward to have you back soon.

8/10 Good

Tomo, 日本

Liked: Cleanliness, property conditions & facilities, room comfort
地下鉄の駅に近くてとても便利、設備も新しく清潔でした。ただエクストラベットを要求してたけど無かったです。帰りに聞いたけどこちらの語学力も弱いのでよくわかりませんでした。損してないことを祈ります。でもホテル自体はいいと思います。
Stayed 1 night in Aug 2018

8/10 Good

wataru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔感あって良好
ホテルのコンディションは良好。洗濯機付きで暑い夏には助かります。評価マイナス点は周りにレストランなどの環境が良くない点。これ以外は良し。
Stayed 2 nights in Jul 2018
Response from GS on 11 Aug 2018
t was a great pleasure having you stay at Somerset Harmony City Wuxi. Thank you for sharing your feedback about your stay experience with us, we looking forward to have you back soon.