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Ulasan tentang Best Western Plus Wilmington/Wrightsville Beach

2.5 out of 5
Best Western Plus Wilmington/Wrightsville Beach
5345 Market St, Wilmington, NC

Ulasan

8.0

Sangat Baik

Penilaian 10 - Cemerlang. 409 daripada 1001 ulasan" "
Penilaian 8 - Baik. 312 daripada 1001 ulasan" "
Penilaian 6 - Boleh diterima. 139 daripada 1001 ulasan" "
Penilaian 4 - Lemah. 74 daripada 1001 ulasan" "
Penilaian 2 - Teruk. 67 daripada 1001 ulasan" "

7.8/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

8.0/10

Kemudahan

8.0/10

Keadaan hartanah & kemudahan

8.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Mark

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The beds were the best beds that I have ever seen in a hotel
Menginap 3 malam pada Mei 2024

6/10 Boleh diterima

Kendall

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
10mins from the beach and they had a great breakfast and friendly staff. However, the A/C was out after the 1st of 4 days and we had a slight pest problem (roaches, spiders, etc). We thought we could at least get a later checkout due to the other inconveniences but no flexibility was given.
Menginap 3 malam pada Mei 2024
Respons daripada Curtis Williams pada 28 Mei 2024
On behalf of the our staff, I apologize for any inconvenience you experienced during your stay. The issues you mentioned will be addressed and taken care of. We hope to have you stay with us again in the future.

10/10 Cemerlang

Jacob

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Breakfast was really good. Always can get a cup of coffee
Menginap 2 malam pada Mei 2024
Respons daripada Steve pada 20 Mei 2024
Thank you for the positive review.

10/10 Cemerlang

Dayana

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Todos muy bien excelente l comida y la atención del personal
Menginap 2 malam pada Mei 2024
Respons daripada Erin pada 20 Mei 2024
Thank you for taking time to review our property. We're so pleased you enjoyed your stay.

8/10 Baik

Josh

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Stayed here for one night for orientation for my daughter who will be attending UNCW. Will be staying here anytime we go and see her. The breakfast is a huge bonus, hot, ready and plentiful.
Menginap 1 malam pada Mei 2024
Respons daripada Erin pada 19 Mei 2024
Thank you for taking time to review our property. We're so pleased you enjoyed your stay and look forward to your return.

10/10 Cemerlang

GESSELLE

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great price and located off main road so it’s easy to find. Room was clean and staff was friendly.
Menginap 1 malam pada Mei 2024
Respons daripada Erin pada 19 Mei 2024
Thank you for taking to time to review our property. We're so pleased you enjoyed your stay.

10/10 Cemerlang

mitchell

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The king-size bed and pillows were super comfortable...! The lobby had too many plug-in "air-freshiners"...!
Menginap 1 malam pada Mei 2024
Respons daripada Steve pada 20 Mei 2024
Thank you for the positive review.

10/10 Cemerlang

Shylryn

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Mei 2024
Respons daripada Erin pada 12 Mei 2024
Thank you for taking time to review our property. We're so pleased you enjoyed your stay!

10/10 Cemerlang

Melissa

Menginap 1 malam pada Mei 2024
Respons daripada Erin pada 25 Mei 2024
Thank you for taking time to review our property. We're so pleased you enjoyed your stay.

8/10 Baik

David, Studio City

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
This place needs an upgrade. They are advertising that they plan one. It’s long overdue. Clean enough, close enough to what we need for one night
Menginap 1 malam pada Mei 2024
Respons daripada Erin pada 5 Mei 2024
Thank you for taking time to review our property. Your comments will be shared and used to improve.

10/10 Cemerlang

Chloe

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A wonderful stay
Menginap 2 malam pada Apr 2024
Respons daripada Erin pada 1 Mei 2024
Thank you for taking time to review our property. We're so pleased you enjoyed your stay.

2/10 Teruk

Bobby

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I do not recommend staying here! After checking in, I went to my room, I opened my door, only to have it smell like a stale ashtray. I also noticed that the window was open, hair on my pillows and in my bathroom. Oh and I had a couple bugs visiting my room as well.
Menginap 1 malam pada Apr 2024
Respons daripada Steve pada 19 Apr 2024
Thank you for taking the time to review our property. I have shared your comments with the staff and we will use them to improve.

6/10 Boleh diterima

virginia

Mengembara bersama keluarga
Had to pay a pet fee. Booked with third party Expedia and there was no mention of fees. Booked and asked to pay $60 left a bad taste for Best Western. Either make 3rd party have full disclosure or do not make the charges if booked online.
Menginap 2 malam pada Apr 2024
Respons daripada Steve pada 16 Apr 2024
Thank you for the positive review.

10/10 Cemerlang

Jonathan

Mengembara bersama keluarga dan kanak-kanak
Front desk person was very friendly and helpful
Menginap 1 malam pada Apr 2024
Respons daripada Erin pada 14 Apr 2024
Thank you for taking time to review our property. We are so pleased you enjoyed your stay and greatly appreciate the positive review.

8/10 Baik

hope

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is going through a renovation. The lobby area is very nice and the rooms are in process. The selected décor is very nice. The pancake maker on the breakfast buffet is fun! There are several good restaurants nearby. There are several big box stores you can walk to, but for the downtown area, it's a 10 minute drive or so. The staff is very helpful. We Ubered everywhere.
Menginap 1 malam pada Apr 2024
Respons daripada Steve pada 12 Apr 2024
Thank you for the positive review.

10/10 Cemerlang

Nikole

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Everything was nice and clean and comfortable. The staff was kind.
Menginap 1 malam pada Apr 2024
Respons daripada Erin pada 6 Apr 2024
Thank you for taking time to review our property. We're very pleased you enjoyed your stay

4/10 Lemah

Rita

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Ice machines don’t work only on the fifth floor. Elevator doesn’t work. You have to use the stairs. Stains all over the floors very dirty. First room I was given somebody was already in second room. I was given was not made up third room was OK.
Menginap 2 malam pada Mac 2024
Respons daripada Erin pada 6 Apr 2024
Thank you for taking time to review our property. Your comments have been shared with staff and will be used to improve.

8/10 Baik

Soni

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I just stayed in 6 places in 2 weeks. They're all running together.
Menginap 1 malam pada Mac 2024
Respons daripada Steve pada 1 Apr 2024
Thank you for the positive review.

10/10 Cemerlang

Christine

Menginap 1 malam pada Mac 2024
Respons daripada Steve pada 12 Apr 2024
Thank you for the positive review.

10/10 Cemerlang

April

Menginap 1 malam pada Mac 2024
Respons daripada Erin pada 16 Mac 2024
Thank you for taking time to review our property. We're so pleased you enjoyed your stay!

10/10 Cemerlang

david

Menginap 1 malam pada Mac 2024
Respons daripada Steve pada 1 Apr 2024
Thank you for the positive review.

10/10 Cemerlang

Abisai

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Everyone was pleasant. Room was nice and clean. We would definitely stay in the future.
Menginap 1 malam pada Mac 2024
Respons daripada Erin pada 12 Mac 2024
Thank you for taking time to review our property. We're so pleased you enjoyed your stay and look forward to your return.

10/10 Cemerlang

David

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was easy to find, checkin was easy and it was close to places to eat.
Menginap 1 malam pada Mac 2024
Respons daripada Erin pada 9 Mac 2024
Thank you for taking time to review our property. We're so pleased you enjoyed your stay

10/10 Cemerlang

Vincent

Menginap 1 malam pada Mac 2024
Respons daripada Steve pada 28 Mac 2024
Thank you for the positive review.

4/10 Lemah

Dina E.

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Housekeeping was non-existent during our two-day stay. A bug crawled on me during the night while sleeping (needless to say sleeping after that was impossible.) Did not try the included breakfast after that experience, either, although the dining area seemed decent. The surrounding area is rather rundown. We witnessed a man urinating in a public parking lot while out for dinner. Enough said. Would not return nor recommend.
Menginap 2 malam pada Feb 2024
Respons daripada Steve pada 4 Mac 2024
Thank you for taking the time to review our property. I have shared your comments with the staff and we will use them to improve.

4/10 Lemah

Charles

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Jan 2024
Respons daripada Erin pada 27 Feb 2024
Thank you for taking time to review our property. Your comments will be shared with staff and used to improve.

10/10 Cemerlang

Laurel

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff were so helpful!!!
Menginap 2 malam pada Feb 2024
Respons daripada Steve pada 26 Feb 2024
Thank you for the positive review

10/10 Cemerlang

Richard

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Almost perfect
Great location for our needs. Room was comfortable and had the desired amenities. Very good breakfast bar which was well attended to by the staff. Only complaint was room was not a clean as it could have been.
Menginap 3 malam pada Feb 2024
Respons daripada Erin pada 25 Feb 2024
Thank you for taking time to review our property. We're pleased you enjoyed your stay. Your comments will be shared with staff and used to improve.

10/10 Cemerlang

Patsy

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Family Fun!
I had a wonderful night’s stay. The bed was very comfortable, everything was very clean, breakfast was good and the staff is fantastic!
Menginap 1 malam pada Feb 2024
Respons daripada Steve pada 21 Feb 2024
Thank you for the positive review.

10/10 Cemerlang

Clay

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good value
Menginap 1 malam pada Feb 2024
Respons daripada Steve pada 20 Feb 2024
Thank you for the positive review.

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024
Respons daripada Erin pada 20 Feb 2024
Thank you for taking time to review our property. We appreciate your staying with us.

10/10 Cemerlang

Gary

Sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Exploring Wilmington
Great place to spend the night while exploring Wilmington with our pup!
Menginap 1 malam pada Feb 2024
Respons daripada Erin pada 19 Feb 2024
Thank you for taking time to review our property. We're so thrilled you enjoyed your stay!

10/10 Cemerlang

Tony

Menginap 1 malam pada Feb 2024
Respons daripada Steve pada 19 Feb 2024
Thank You for the positive review

8/10 Baik

Elizabeth M

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2024
Respons daripada Steve pada 19 Feb 2024
Thank you for the positive review.

10/10 Cemerlang

HERBERT

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very clean with comfortable beds
Menginap 1 malam pada Feb 2024
Respons daripada Erin pada 14 Feb 2024
Thank you for takin time to review our property. We're so happy you were comfortable!

8/10 Baik

Catherine

Sukakan: Kebersihan, kakitangan & perkhidmatan
The room was very comfortable, especially the bed. The room had no regular coffee only decaf which was disappointing. They had only one coffee machine for the breakfast room and that was not working part of the time. The coffee was very weak and poor quality. The staff was great and very helpful.
Menginap 3 malam pada Feb 2024
Respons daripada Steve pada 13 Feb 2024
Thank you for the positive review.

10/10 Cemerlang

Teresa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada Steve pada 12 Feb 2024
Thank You for the positive review.

6/10 Boleh diterima

Shawn

Menginap 4 malam pada Feb 2024
Respons daripada Steve pada 21 Mac 2024
Thank you for taking the time to review our property. Please note that we will continue to everything we can to improve.

10/10 Cemerlang

Kim T

Menginap 1 malam pada Feb 2024
Respons daripada Steve pada 20 Mac 2024
Thank you for the positive review.

10/10 Cemerlang

Christine

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Jan 2024
Respons daripada Steve pada 23 Jan 2024
Thank you for the positive review.

10/10 Cemerlang

Javier

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I like everything
Menginap 1 malam pada Jan 2024
Respons daripada Erin pada 21 Jan 2024
We're so pleased you enjoyed your stay. Thank you for taking time to review our property.

4/10 Lemah

Gail

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
We had reservations and the person in front of us did as well. We walked in at the same time. It took 10 minutes to check the guy in front of us and us in. WAY TOO SLOW!
Menginap 1 malam pada Jan 2024
Respons daripada Erin pada 21 Jan 2024
Thank you for taking time to review our property. Your comments have been shared with staff and will be used to improve.

8/10 Baik

Latif

Pengembara perniagaan, Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada Erin pada 31 Dis 2023
Thank you for taking time to review our property. We're so pleased you enjoyed your stay.

10/10 Cemerlang

Hernan

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 2 malam pada Dis 2023
Respons daripada Erin pada 28 Dis 2023
Thank you for taking time to review our property. We're so thrilled you enjoyed your stay.

10/10 Cemerlang

Aurelio

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everyone is so nice
Menginap 1 malam pada Dis 2023
Respons daripada Erin pada 17 Dis 2023
Thank you! We're so thrilled you enjoyed your stay.

10/10 Cemerlang

Ronald

Menginap 2 malam pada Dis 2023
Respons daripada Erin pada 11 Dis 2023
Thank you for taking time to review our property. We're so pleased you enjoyed your stay!

6/10 Boleh diterima

Diane, Austinburg

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
The property appeared renovated with big flat screen in the room. However, the exhaust fan in the bathroom didnt work and the water pressure in the shower was extremely low. The cleanliness could have been better as far as the mirrors go. They werent very clean. But wasnt worth complaining to the desk about. Staff was friendly, but many did not speak/understand English so requesting or asking something was pointless. The breakfast was good and warm. However, when the food ran low they did not refill. Requesting additional or refill was not understood by the staff because we tried. I am 50/50 on whether i would stay here again. I would probably check the other options first.
Menginap 2 malam pada Nov 2023
Respons daripada Erin pada 6 Nov 2023
Thank you for taking time to review our property. Your comments will be shared with staff and used to improve.

10/10 Cemerlang

Bilal S

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice!!!
Menginap 2 malam pada Okt 2023
Respons daripada Erin pada 29 Okt 2023
Thank you for taking time to review our property. We're thrilled you enjoyed your stay!

10/10 Cemerlang

Melanie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Professional staff. Excellent location.
Menginap 2 malam pada Okt 2023
Respons daripada Steve pada 27 Okt 2023
Thank you for the positive review.

10/10 Cemerlang

Antonio

Menginap 1 malam pada Okt 2023
Respons daripada Steve pada 17 Nov 2023
Thank you for the positive review.