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Reviews of The N1 Hotel & Campsite Victoria Falls

2 out of 5
The N1 Hotel & Campsite Victoria Falls
266 Adam Stander Drive, Victoria Falls

Reviews

8.0

Very good

Rating 10 - Excellent. 118 out of 458 reviews" "
Rating 8 - Good. 234 out of 458 reviews" "
Rating 6 - Okay. 72 out of 458 reviews" "
Rating 4 - Poor. 22 out of 458 reviews" "
Rating 2 - Terrible. 12 out of 458 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Steven, Cholsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Expectations were high given reviews. Good value for money. Good location in terms of distance to Falls and other facilities. Room disappointing. Poor lighting. Very poor air-conditioning. Average state of repair. Bathroom door would not close fully and was extremely noisy to open and close. I would stay again, but not in room 122.
Stayed 3 nights in May 2024
Response from Amy-Leigh on 21 May 2024
Thank you for your feedback. We are sorry you had a less than satisfactory experience in the room and we will look into the things you mentioned and see how best to improve it for future visitors. Thank you for your support.

10/10 Excellent

KENNETH, FITCHBURG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15 minute walk to the falls, clean, wifi worked fine, breakfast off the menu was good, close to lots and lots of shops
Stayed 6 nights in Apr 2024
Response from Amy-Leigh on 3 May 2024
We are thrilled that you enjoyed your stay with us and appreciate your feedback. Thank you for your support.

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ten minute walk to Falls, fifteen minutes to supermarket, good food at restaurant, and local restaurant.
Stayed 4 nights in Apr 2024
Response from Amy-Leigh on 30 Apr 2024
Hi Steven, we are pleased that you enjoyed your stay with us and found the location very convenient. Thank you for your feedback.

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service from all the staff
Stayed 6 nights in Apr 2024
Response from Amy-Leigh on 25 Apr 2024
Hi Stephen, thank you for choosing to stay with us. We are so thrilled that you had a pleasant stay and found the staff and service friendly :-) We appreciate your support.

6/10 Okay

Sheron

Travelled with partner
Liked: Cleanliness, staff & service
It was clean and had what you needed for a short visit. There wasn’t room for sorting luggage etc. good job I didn’t have a cat!! Very noisy from the live music at the pub. Breakfast expensive for what it was. Staff were lovely
Stayed 1 night in Apr 2024
Response from Amy-Leigh on 20 Apr 2024
Thank you for choosing to say with us. We appreciate your feedback. The entertainment in and around Vic Falls does sometimes emanate throughout making it noisy, we apologise for that. Happy to hear that the staff were lovely. Thank you for your support.

10/10 Excellent

Malvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were very small there was no space for suitcases or walk around the room
Stayed 2 nights in Mar 2024
Response from Amy-Leigh on 11 Mar 2024
Thank you for your feedback. The new wing has got limited space but for future bookings please ask for our Delxue or Superior rooms which are more spacious. Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
walking distance from the falls, restaurant and shop. Staff is like family.
Stayed 4 nights in Feb 2024
Response from Amy-Leigh on 29 Feb 2024
We are happy that you had a wonderful guest experience and found us to be centrally located for ease of travel. Thank you for your feedback.

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and does the job of being affordable and walkable in Victoria falls. I would just say that there’s no going the extra mile for customers, for example: not having change for breakfast they charge for, not having towels for the pool when they have signs that you should not use room towels for the pool etc. and they offered no alternate solutions…
Stayed 3 nights in Jan 2024
Response from Chooks on 19 Jan 2024
Dear Cassandra we are sincerely sorry you expedrienced less than the best of service. We have noted your comments and shall take the necessary action to ensure this is not repeated. Please accept our apologies

6/10 Okay

TONY

Stayed 2 nights in Dec 2023
Response from Chooks on 21 Dec 2023
Thank you for your valued rating

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Walking distance to all the shops and cafes. My room was clean and comfortable! The check in was breeze and the check in staff was very friendly and welcoming! 10/10 would reccomend
Stayed 1 night in Dec 2023
Response from Chooks on 18 Dec 2023
Dear Renata, thank you for your valuabel review, we are delighed you enjoyed your stay with us an do hope to welcome you back.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value for money
Great location in the centre of Vic Falls town. Clean comfortable rooms and a shop on site. Friendly helpful staff.
Stayed 3 nights in Nov 2023
Response from Chooks on 21 Dec 2023
Dear Barry we are delighted to know you have enjoyed your stay with us, and do hope we shall welcome you back

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel at Vic Falls
Superb Location was central-walking distance to OK supermarket, Vic Falls National Park, Three Monkeys and other restaurants, shops and tour operators offices. Wild Horizon tour operator has an office just next to reception. My floor was recently renovated which was great. Staff including at reception was excellent
Stayed 3 nights in Oct 2023
Response from Chooks on 25 Oct 2023
Dear Damian, we are delighted to know you enjoyedyour stay with us and do hope to welcome youbak to the N1 Hotel Vic Falls.

8/10 Good

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Oct 2023
Response from Chooks on 16 Oct 2023
Good day we are dleighted to know you enjoyed your stay with us. We do hope to welcome you back in the near furter.

4/10 Poor

Amelia, chicago

Disliked: Cleanliness, property conditions & facilities
My room was very dirty (particularly the bathroom) and very much in need of repair. There was very loud construction from 830am onwards that was not at all mentioned at the time of booking. The pricing was way too much for poor value. I will say the staff was kind and professional and I appreciated them accommodating 1 hour later check out for my flight time.
Stayed 1 night in Sep 2023
Response from Chooks on 2 Oct 2023
Dear Amelia we are most preturbed to read of your room being dirty and can only imagine this was fromt he dust filtering in from our construction on our renovations, for which we are most apologetic. We do apologise for the disturbances you experienced.

10/10 Excellent

Carolynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Chooks on 28 Sept 2023
Dear Carolynne, thank you so much for the great rating, delighted to know you enjoyed your stay with us. We do hope to welcome you back to the N1 Victoria Falls.

6/10 Okay

Jeff

Travelled with partner
Very small room looking at a metal rooftop
Stayed 1 night in Sep 2023
Response from Chooks on 16 Sept 2023
Good day, many thanks for your review. Sadly our Hotel is situated next to other buildings and we are unable to "decorate"their roof.

8/10 Good

Stephanie, BURNABY

Travelled with partner
Liked: Cleanliness, staff & service
Decent value for the money, but rooms are quite small. It will do fine for one night's stay.
Stayed 1 night in Aug 2023
Response from Chooks on 2 Sept 2023
Dear STephanie thank you for your valued review, we do hope to welcome you back to the N1 Hotel Victoria Falls

2/10 Terrible

Michael

Stayed 2 nights in Jul 2023
Response from Chooks on 10 Jul 2023
Good day, we are most saddened to receive your low rating, and would like to enquire if you may expand and advise how we may improve? Many thanks

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as the hotel is on one of the main street for food and shopping. The hotel room was spacious and clean. The shower was powerful and space to turnaround. The swimming pool was a 10sec walk from main reception. I have nothing bad to say about this place. Yes it is cheap but clean, safe and easy to walk to and from places.
Stayed 2 nights in Apr 2023
Response from Chooks on 22 May 2023
Thank you for your valuable review. We do look forward to welcoming youb anck the N1 Hotel Victoria Falls

8/10 Good

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to town
Hotel was very comfortable and convenient to the centre of town. They are in the process of renovating the rooms so will be nice once done. No evevators so need to be able to negotiate stairs, although they will carry your luggage up the stairs for you. Nice cheap breakfast available.
Stayed 3 nights in Apr 2023
Response from Chooks on 3 May 2023
Thank you for your valuable review.

4/10 Poor

Daniel

Stayed 4 nights in Jan 2023
Response from Chooks on 6 Mar 2023
Thank you for your rieview,df wew appreciate your feed back

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for cost at this price point! The location is perfect with easy access to the falls/border, walking distance to anything in town and multiple restaurants for meals. Staff were attentive and friendly and always willing to help with any inquiries.
Stayed 4 nights in Jan 2023
Response from Chooks on 25 Jan 2023
Thank you for your kind review, we do hope to welcome you back in the future.Kind regards

10/10 Excellent

vladyslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days Victoria falls visit in December
Super friendly hotel staff, location is good, in the center of the town, walking distance to the park entrance (10-15 min). Plain breakfast available for $5, not many choices, but helpful when in the rush. Very good and affordable restaurant right next door, the food was delicious. The room was ok (we had an upgraded option), daily housekeeping, free bottle of water, air condition worked well. On the negative: very poor wifi. Our room was across the bar and music was very loud every day until 10:30pm. The music was very good, we truly enjoyed it, but it might be a problem for someone. Hotel is located right by the local market, so it’s impossible to get to the hotel without local sellers following you and asking to buy things. Overall we had a good stay
Stayed 3 nights in Dec 2022
Response from Chooks on 5 Jan 2023
Thank you for your kind review and I do apologize for the vendors. We have spoken to the Toruism police and they will monitor the situation and prevent vendors from harassing our guests.We shall look into the poor wifi in the rooms and improve the service.We do look forward to welcoming you back to the N1 HOtel

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with AC, hot and powerful shower, kind and helpful staff, walking distance from Vic Falls, and walking distance to the best restaurants in town. You cannot beat the price here. I was beyond satisfied with my stay.
Response from Chooks on 5 Jan 2023
Thank you for you rkind review and we do look forward to welcoming you back to the N1 Hotel

6/10 Okay

Neil

Stayed 1 night in Oct 2022
Response from Chooks on 18 Oct 2022
Thank you for you kind review.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside was all the "souvenir "stalls in the vicinity.
Stayed 2 nights in Oct 2022
Response from Chooks on 6 Oct 2022
Thank you for your kind review. We have alerted the tourist police in our area to be aware of harrassment by the vendors which should put a stop to this activity. We do look forward to your retunr. With best wishes

10/10 Excellent

Nan

Stayed 2 nights in Aug 2022
Response from Chooks on 26 Aug 2022
Good day, many thanks for your kind review of our N1 Vitoria Falls property.We do look forward to welcoming you back.Kind regardsChooks, Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had nice amenities and facilities, both within the room and at the site overall (with pool and shopping options).
Stayed 1 night in May 2022
Response from N1 Hotel Manager on 25 Jul 2022
Good Morning, we are so happy to hear you enjoyed your stay with us. Many thanks for your great review.

8/10 Good

Moises, Jacksonville

Liked: Staff & service
Nice budget hotel near the falls
Stayed 6 nights in Jun 2022
Response from N1 Hotel Manager on 30 Jun 2022
Many thanks for your review. We are happy to hear you enjoyed your stay with us at the N1 Hotel & Campsite.

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service
It was a basic room/facilities. Fine for a couple of nights. If you are looking for something close and convenient to Elephants walk...it checks the boxes. Staff were helpful. Also if you have a limited budget....i can see why you would choose this.
Stayed 2 nights in Jun 2022
Response from N1 Hotel Manager on 27 Jun 2022
Many thanks for your review. We hope to have you stay at the N1 Hotel & Campsite again in the future.

4/10 Poor

Benard Zakayo

Stayed 2 nights in Jun 2022
Response from N1 Hotel Manager on 20 Jun 2022
Many thanks for your review

8/10 Good

PETROS

Travelled with family
Liked: Cleanliness, staff & service
Good location, very helpful staff, but...
The area was very safe, staff quite efficient and helpful, BUT the building had no lift (something I haven't noticed when booking), my 87 year old mother and myself are unable to climb stairs, so I asked for a room on ground floor... there wasn't any, then they gave us a room on 2nd floor, we couldn't accept because of the stairs and when we got a room on 1st floor, we found out that there were no single beds, but only double ones. Feeling odd to sleep in a double bed with my mother, I had to spend 4 nights on a sofa. Breakfast just basic.
Stayed 4 nights in May 2022
Response from N1 Hotel Manager on 18 Jun 2022
Many thanks for your review. Your comments regarding the stairs and not having twin rooms on the first floor have been noted and will be looked into. We hope to have you stay with us again in the future.

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, very supportive and amazing at helping and making us feel super welcome. The room was exactly what we needed and within good walking distance to Victoria Falls and some good spots to eat with a bar across the street and restaurant just down the road with excellent food.
Stayed 3 nights in May 2022
Response from N1 Hotel Manager on 18 Jun 2022
Many thanks for your great review! We are so glad to hear you enjoyed your stay at the N1 Hotel and Campsite and look forward to hosting you again in the future.

8/10 Good

Nazlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicholas is amazing and so helpful!
Stayed 1 night in May 2022
Response from N1 Hotel Manager on 18 Jun 2022
Many thanks for your review. We hope to see you again at the N1 Hotel and Campsite!

4/10 Poor

Joshua

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The size of standard bedroom is too TINY!! Really disappointing! When I booked I expected the same size of room as Harare and Bulawayo. My room was stuffy on check in. There is no extractor fan in the bathroom.. Very unpleasant to use the bathroom if you are sharing!!. Hotel policy not user friendly. Impossible to compare another room if you want to move!!!
Stayed 1 night in May 2022
Response from N1 Hotel Manager on 18 Jun 2022
Many thanks for your review. Your comments have been noted and will be looked into. We hope to see you at again at the N1 Hotel and Campsite.

10/10 Excellent

Jan

Stayed 3 nights in Apr 2022
Response from N1 Hotel Manager on 2 Jun 2022
Thank you very much for the review.

6/10 Okay

Mercy

Travelled with family
The staff were friendly and helpful.. Everywhere ckean, only bathrooms needs to be more clean. Getting mouldy on the corners mad hair on the floor. Otherwise it was a nice hotel..Would stay again.
Stayed 2 nights in Apr 2022
Response from N1 Hotel Manager on 2 Jun 2022
Thank you very much for taking the time to write a review. The staff here are very helpful and friendly, a very important asset to the hotel. We have taken note of the bathroom issue and will ensure that these issues are resolved. We look forward to having you stay with us again.

8/10 Good

Wesley Leopold, Warsaw

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this property is excellent. restaurants, street markets and the Falls are all within a short walk.
Stayed 5 nights in Apr 2022
Response from N1 Hotel Manager on 2 Jun 2022
Thank you very much for your review. It really is the perfect location- close to all restaurants, shops and the Falls. We hope to see you again in the future.

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suprised
I was surprised at the quality of the room for the price. First use of a N1 Hotel but would book again.
Stayed 1 night in Mar 2022
Response from Dudley on 7 Apr 2022
Thank you for choosing N1 Vic Falls. We take pride in providing clean, comfortable and affordable accommodation. We are glad you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

PRINCESS NOBANTU

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Brigit

Stayed 2 nights in Feb 2022
Response from N1 Hotel and Campsite on 23 Feb 2022
Many thanks for your great review! We hope to have you stay with us again in the future.

8/10 Good

Peter Lane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the N1 when I arrived in Victoria Falls before my Safari to Hwange NP and on my return before my international departure to allow time for COVID text. The hotel is budget but was quite ok for what we needed. The room was clean - the bed was comfortable. The room was a bit dark as the lights were not great. We enjoyed the outdoor second story balcony for morning coffee. The location was very good. We are happy we choose this hotel.
Stayed 2 nights in Oct 2021
Response from Bradley on 11 Nov 2021
Good Morning Peter, We are delighted to hear you had a pleasant stay with us at the N1 Hotel Victoria Falls. We have noted your suggestion with the lighting in the room and intend to have this improved before the festive season. We look forward to hosting you again in the future. Thank you, Bradley

8/10 Good

Peter Lane

Travelled with partner
Liked: Staff & service
Ok budget hotel in a good location.
Stayed 1 night in Oct 2021
Response from Brad on 5 Nov 2021
Thank you for choosing to stay with us. We appreciate your support.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, good breakfast
Stayed 1 night in Oct 2021
Response from Bradley on 13 Oct 2021
Good day John, We are delighted to hear that you enjoyed your stay with us at the N1 Victoria Falls Hotel. We look forward to hosting you again in the future. Thank you, Bradley

8/10 Good

Emmerson

Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Location, location, location. Right in the town and walkable to the Falls.
Stayed 2 nights in Mar 2020
Response from Reservations on 26 Mar 2020
Thank you for your feedback!

8/10 Good

Malin, Atlanta, US

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good place. I stayed 2 nights in the dorms, clean and good overall. However, it was VERY hot at night (even with the ceiling fan). Had the dorm to myself and yet, I was sweating like crazy at night. It was cooler outside at night than in my dorm. Shared showers and bathrooms were clean and nice. Also, WiFi doesn’t reach to the dorms (maybe if you are lucky).. Last day I upgraded to a norm room. Rooms were okay, had AC and WiFi was good at room. Overall a good cheaper option compared to some of the places in Victoria falls. Huge plus that it’s walking distance to the Victoria fall entrance (Zimbabwe side) and the bridge. I even walked over to the Zambian side and looked at the falls. I recommend this place, but maybe opt for the room if it’s during hot season.
Stayed 1 night in Mar 2020
Response from Reservations on 26 Mar 2020
Thank you for your feedback!

8/10 Good

Poolaid, Atlanta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had heard good things about the N1 Hotel and to my delight, they exceeded those high expectations. The hotel is within walking distance of Victoria Falls and a few good restaurants. The breakfast was fast and fresh. The front desk staff went above and beyond expectations to help in every way. I felt safe, comfortable, and valued as their guest. Thank you!
Stayed 2 nights in Feb 2020
Response from Mgr on 13 Mar 2020
Thank you for your wonderful review, we are so pleased you enjoyed your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Reservations on 10 Mar 2020
Thank you for your rating! We appreciate your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness
It was very close to everything therefore I could walk everywhere. Property was extremely clean. The staff were amazing - helpful, friendly and happy. I had a perfect 2 night stay. Thank you!
Stayed 2 nights in Mar 2020
Response from Mgr on 6 Mar 2020
Thank you so much for your wonderful review, we are so pleased you enjoyed your stay with us.