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Reviews of Insika Lodge

4 out of 5
Insika Lodge
Park Way, Victoria Falls, Matabeleland North Province

Reviews

10

Exceptional

Rating 10 - Excellent. 12 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

XIAOZHONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with free shuttle to the falls
Stayed 2 nights in May 2024
Response from M. Soko on 22 May 2024
Thank you for taking the time to review. We are happy to hear that you are enjoying your stay with us.

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with exceptional staff
Stayed 3 nights in May 2024
Response from Krishna on 18 May 2024
Susan, I hope you are well and thank you for taking the time to leave a review on your positive experience with us. Glad you found Insika beautiful and our that our team looked after you. We look forward to welcoming you back.

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, super friendly staff, delicious food. wonderful room. Loved everything!!!!
Stayed 4 nights in Apr 2024
Response from M. Soko on 6 May 2024
Dear Gabriela, Thank you so much for taking the time to review us, we love whenever we get to here back from our guests. We are so happy to hear that you had a great stay with us. We hope to get a chance to welcome you back!

10/10 Excellent

Yustinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort I have ever stayed at! Incredible rooms and well trained staff.
Stayed 2 nights in Apr 2024
Response from M. Soko on 6 May 2024
Dear Yustinah, We are ecstatic to hear how you enjoyed your stay with us, guests are our passion and we always hope to provide all guests with a great experience. We will be sure to share your feedback with our team!Thanks again for taking the time to review us and we hope to have another chance to welcome you back!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodations. Staff, especially Grace was extremely helpful.
Stayed 2 nights in Mar 2024
Response from Krishna on 20 Apr 2024
Thank you for staying with us and your kind words.

8/10 Good

Dr Bolarinwa

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Krishna on 29 Feb 2024
Thank you for taking the time to review us.

10/10 Excellent

Mark, Stratford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look no further than Insika Lodge. The property is immaculate. Serene and picturesque, well-appointed rooms, exemplary staff, great food, the whole package. From the seamless airport pickup (Thulani), a team of knowledgeable reception staff ready to advise and assist with just about anything, gifted massage therapists in the spa, the most-courteous F&B staff I've experienced in a long while, cheerful and attentive housekeeping including turn down service. You'll want for nothing. At 1/5 the rates of the Victoria Falls Hotel, this property offers EXCEPTIONAL value.
Stayed 4 nights in Dec 2023
Response from Krishna on 2 Jan 2024
Thank you so much Mark for such an amazing 5 star rating! We are glad you found our property immaculate and well-appointed, and also for the positive comments about our staff and services. We are delighted that you enjoyed your stay and think we have offered exceptional value.

10/10 Excellent

Chido

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Insika Lodge is a wonderful vacation destination. Their pictures do not do it justice. We loved the room, service and staff. Their food is amazing and reasonably priced. The included breakfast menu is also fantastic. Loved everything about Insika. Was sad we only had 2 days there. If I ever return to Vic Falls, I will certainly book here again and for more days.
Response from Krishna on 29 Feb 2024
thank you for your amazing review! We are thrilled that you enjoyed your stay at Insika Lodge and that every aspect of your experience exceeded your expectations. We look forward to hosting you again for a longer stay when you return to Vic Falls.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, new gem in Vic Falls
Hotel opened in 2023 with very comfortable rooms. Close to the park entrance. Staff was very friendly and helpful. Would definitely stay there again!
Stayed 1 night in Sep 2023
Response from Krishna on 5 Oct 2023
Thank you for taking the time to share your experience with us George. Glad to hear you enjoyed your stay and we do look forward to welcoming you back.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem!
Felt very lucky to have booked at this little gem. Stunning design and landscaping, wonderful food, super friendly service. Would definitely recommend!
Stayed 2 nights in Jul 2023
Response from Krishna on 1 Aug 2023
Thank you for taking the time to leave a review after your stay with us. We do agree with you that the gardens are stunning! Glad to hear you had a positive experience with our staff and we do hope you can visit again.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Cosy hideaway with super friendly staff and superb cuisine. A place one immediately feels at home. Beautiful architecture and gardens. Wouldn‘t hesitate to stay here again.
Stayed 1 night in Apr 2023
Response from Krishna on 24 Apr 2023
Thank you for letting us host you during your time in Zimbabwe. We are glad you had a great experience. looking forward to hosting you again.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles top!
Stayed 4 nights in Apr 2023
Response from Krishna on 10 Apr 2023
Thank you for allowing us to host you, we hope to see you again.