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Reviews of Villa Sonia Bisma

3.5 out of 5
Villa Sonia Bisma
Jalan Bisma, Ubud, Bali

Reviews

8.0

Very good

Rating 10 - Excellent. 56 out of 164 reviews" "
Rating 8 - Good. 65 out of 164 reviews" "
Rating 6 - Okay. 29 out of 164 reviews" "
Rating 4 - Poor. 8 out of 164 reviews" "
Rating 2 - Terrible. 6 out of 164 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how close it was to the monkey forest, there were monkeys right outside of the hotel and sometimes even on the roof! Very cool. The room was beautiful and clean, food in the restaurant was great, and the spa was lovely. Would stay here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Only stayed one night. No complains! You can see monkeys here as it’s super close to the monkey forest. Pool is right in front of the reception desk so that made us not want to use it. But other than that great stay!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
EVERYTHING WAS OK FOR THE PRICE, THE ONLY ISSUE WAS THEY ONLY ACCEPT CASH FOR THE PAYMENT.
Stayed 5 nights in Dec 2018

8/10 Good

colin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and clean. Access to Ubud very close by walking and service provided by Gusti was impressive
Stayed 4 nights in Jun 2018

8/10 Good

Benny, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems at indira
Rooms were nice, close to restaurants ans monkey forrest. Staff were good.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Monkey Forest Road
We stayed for 3 nights. Hotel staff were really helpful, but were a little bit pushy to get us to book their activity programs. Great location near monkey forest. Car access can be tricky.
Stayed 3 nights in Mar 2018

8/10 Good

Iain, Oxford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quiet location
Good location 100m from the bottom of JL Monkey Forest and the entrance to the attraction. Staff are friendly and extremely helpful.
Stayed 5 nights in Feb 2018

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

nyarla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful hotel
Very close to everything, but still hidden away, the hotel is small so not to many guests. Breakfast is not good at all, so we ate somewhere else but all over really good

8/10 Good

Issac, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, relaxing hotel with quiet surrounding
It was pretty relaxing to stay in the hotel, simple and comfortable with adequate room space, lighting and facilities. Suitable for people who are looking for something quiet and off the busy street. Service was good with friendly and helpful hotel staffers. Environment is neat and comforting with greens and a mini garden.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, rooms are clean
rooms are clean, safe are friendly an willing to assist you Close to the monkey jungle, within walking distance to coffee shops, yoga barn , main streets

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Nice but Noisy
Lovely place but very noisy with scooters at daylight till after 2200, is the main scooter track to Monkey Forrest area. Friendly staff fair location.

10/10 Excellent

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff clean room. Bathroom could be cleaner but overall amazing area

8/10 Good

Lee, Galveston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. Very friendly and helpful staff. Close to the Monkey Forest and lots of good restaurants and shops. We really liked the location - just off the street with all the activities without being involved. Great breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice room and hotel for the cost. Friendly and helpful staff.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Good location, but not so good hotel.
We booked 2 rooms for our family. We stayed 4 nights in rooms 109 & 110. Garden is lovely. Staff were wonderful and tried their best, but the hotel didn't meet our expectation. We have traveled all over Asia for 20 years. Room's layout is poorly designed. Room 109 bathroom smells really bad; toilet inadequate flush. We reported to the manager, but nothing was done. One night room 109 lost electricity, while room 110 had no air cond. For the price that we paid, we cannot recommend this hotel.

10/10 Excellent

Bani, Darwin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Quiet, yet close to Monkey Forest Road
Room was very specious and very clean. It was a very short walk to Monkey Forest Road and a short walk to the entrance of Monkey Forest itself. The hotel is nearby to all sorts of shops, cafes restaurants, massage spas, yet the hotel itself is in a very quiet area. Location is perfect. Staff were very friendly and always eager to help in any way. I would definitely stay here again.

10/10 Excellent

alex, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local Ubud Hospitality
From the moment we arrived we were welcomed by great staff! Rooms were comfortable, clean, and had all the expected amenities of a resort. Staff was very knowledgeable about local excursions and good eats. Check out Flora Bali Trek and ask for Sang! We had a wonderful time just enjoying the local street life in Ubud. Right adjacent to Monkey Forest and has a nice quite pool area. Only suggestion would be to circulate or heat the pool at bit... It was freezing and only was good for a very quick dip on hit day. Take the evening offer to order breakfast, the tea and banana pancake was wonderful.

10/10 Excellent

Pauline Robey, Adelaide Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to monkeys, temple, markets, restaurants.
Loved it here. Room and bfast good. Menu bit limited but ok. Close to all. Good value. No Australian tv. Free wifi in room. Good.

4/10 Poor

Marius, Oslo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Good hotel, but a very rude manager
Firstly, the hotel is a great hotel for the amount of money you pay. But we didn't have a terrace, there were no minibar and breakfast was really disappointing, but you could always walk to the supermarket and buy some bread and ham. The room is nice, but the sheets and towels are gray, and I hadn't expected that from a bit better hotel as this. The problem with this hotel, and why you should book another place is the manager, he is an absolute shameful man. He actually made my girlfriend cry when she went to the reception to report that the toilet wouldn't flush. The other staff actually had to comfort her, and they were so sorry for their awful manager.This could be a culture problem, but I think that he is very very rude to the guest that has a problem they want to report. Instead of trying to solve the problem and be respectful, he starts making excuses and lays the blame on us as his guests with a language that doesn't belong in a managers mouth.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

appu, hyd

Budget accomodation right near monkey forest
Stayed for 4 nights , comfortable , non fussy, clean and basic . Staff are friendly and helpful.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good Place to Stay
I think considering its location and price. The small hotel looks good. It even has a swimming pool. I like the door, looks so Baliness, the staff are quite helpful but just not good in communication in English. I quite enjoyed

10/10 Excellent

Fredrik, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loving recommendation
Nice staff,room, breakfast and pool area. everything was very nice. Very clean and well kept and for the low price it was spot on. Staff is friendly and helpful and breakfast was tasty.

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Tess

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would rather stay at backpackers
Well where don't I start!!! Everything they say they have they don't . Booked 8 nights regretfully had to stay one night, left first thing in the morning and booked elsewhere. There was Mould above bed head, grey dirty looking towels, sheets grey, toliet looked like it hadn't been cleaned. motorbikes riding past constantly tooting. All in all will never go back and would not recommend .

6/10 Okay

Kimberley, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Central location however also an easy access path for scooters. A constant stream of scooters traveling past day and night made it noisy.I did not find it a relaxing place to stay.

10/10 Excellent

Ashmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Staff was friendly and good.

6/10 Okay

Susan, Cairns Australia

Liked: Cleanliness, staff & service
Located in easy walking distance to monkey forest
We had a lovely 3 night stay there. The staff were wonderful. The grounds are beautiful. The 4 poster bed was clean and comfortable. The breakfasts were light,continental style, perfectly adequate. I would stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good, but not for disabilities or back problems
Good: size of rooms, working bathroom, showers have good hot water and pressure. Location is amazing, being so close to the monkey forest. Breakfast was excellent, lots of choice, and all the food was good. Try the green banana pancake, for sure! Bad: hotel is hard to get to by car, so some transports will refuse to pick you up. They will ask to meet you by the monkey forest gate. It is a short walk. Getting to monkey forest road must be done through a small alleyway. If riding a motorbike, the hill at the end is challenging. If you have any disabilities, this is not the hotel for you. Be warned the alleyway is dark, and when it rains, a puddle fills the entire path. If you wish to remain dry, you have to balance on the side of the road. None of the above are the hotel's fault, it is just the area. The beds are extremely hard, and they only provide two pillows. This would be ok if the pillows were decent. We ended up with massive back and neck aches every morning, and we were glad to move on to a different hotel at the end of our stay because of this. We are only 30 years old. Pool is really cold. Really only best for dipping your feet, but it was cool when we were there, so there wasn't much of a need to cool down.

8/10 Good

Douglas, Hilo, Hawaii

Liked: Cleanliness, staff & service, room comfort
Not a bad place to stay!
Access a little rough. About a 100 yard walk to the main street in town, but through and around the puddles required some talent. Quiet area. Not far from Monkey Forest.

8/10 Good

Catharina, Sweden

Disliked: Staff & service, room comfort
Money/Manager
Look out for the manager he tries to be a nice overall guy that can help you with everthing, activites seighseeing and transfers. But he will over charge you and is just out for the Money.

10/10 Excellent

Matthew, Edmonton, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Great location, super friendly staff, good design and delicious (free) breakfasts with a view.

6/10 Okay

Shan, Penang

Liked: Cleanliness, room comfort
Just nice
Quite dark the entrance Have to give few options for bfast Not only three choices

8/10 Good

man yee, hong kong

Liked: Staff & service
info update required
need to update the hotel location on the map provided as it does not close to the main road as it says. our driver had to drive for a long distance from the main turn into jl bisma. it was a bit a walk to the ubud palace and market.

10/10 Excellent

Steve, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The modern face of tourist accommodation!
Loved Indira cottages.....modern, fresh, comfortable

6/10 Okay

Allie, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible walking only path to hotel & construction
This has good reviews and I'm not sure why, pool was dirty and small. There is a walking path that is just rocks and dirt to the hotel so a car can't access the hotel. You have to walk with luggage down and up this path. NO WI-FI, ONLY IN THE RESTAURANT for breakfast. NOT IN ROOM. 3 channels on the TV. Construction outside noisy, Door to the room cracked. Confronted hotel manager and they denied it all and told me basically that wifi is a privilege and I should of booked deluxe room for a more comfortable stay. Do not recommend.

10/10 Excellent

Danielle, San Diego, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place tucked away
Wonderful little place. We loved every moment. The morning breakfast was a treat and the location was so perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room
clean rooms,small breakfast but fresh food,close to monkey forest,hard for taxi to get to room on dirt road but there is a lane way close for direct access to main road.would stay again

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Muddy road to get to this hotel
Taxi driver couldn't find the hotel. Road is in bad condition. To get to the main street a narrow muddy path to walk. The room was okey but I could hear all voices and steps from my room. Big gap in the sliding door . Staff didn't speak English hard to communicate. Fridge was empty. I would not come back to this hotel

6/10 Okay

tezza, hk

Liked: Cleanliness, staff & service
Basic but clean
We had triple room so our room Was very basic but very clean. Nice enough breakfast. Right next to monkey forest. 10 minute walk to central market so good position. Initially looked like a long walk when car was driving to it but there is a 2 minute walk/ cut through to Main Street. Lovely smiley staff. Take torches for walk from street to cottage.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Rocky Start, Nice Finish
Getting to Indira Cottage will likely be the worst part of your stay. It's at located on the very end of Jalan Bisma, which becomes a rocky, narrow road and makes it seem like your driver is taking you down a desolate back alley. But don't worry! A quick walk or scooter ride through an actual back alley will lead you to Monkey Forest Road right next to the entrance of the forest. The grounds of the hotel are quite nice and depending on which room you get you will be satisfied. 8 of the rooms come with a balcony or porch in which you can relax and enjoy your complimentary breakfast. I suggest getting a first floor suite, they are the most quiet. They start preparing breakfast very early and the noise reverberates throughout the 2nd floor. Maybe it's just me, but the firm beds and pillows were not a highlight. After awhile I starting getting neck pain, but I was able to deal with it. The free breakfast was nice each morning and started the day off right. They have a green banana pancake, which was really delicious. There is a pool area, which is pretty, but icy cold and it doesn't receive any direct sunlight. The best part of Indira Cottage was the kind a accommodating staff. They were always friendly, attentive, and hard working. They are on duty 24 hours and always provided a level of safety and comfort. The location is quite good, but I do recommend renting a scooter to get around. Monkey Forest Road is very touristy, so it's nice to be able to escape that easily.

8/10 Good

Shelley, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Fantastic Service
The staff at this hotel are AMAZING! I can't express how kind and friendly the staff are. The rooms are a good size, great water pressure in the shower and only steps away from the action on the main road. Don't let the long drive put you off--there is a quick path. My only complaint/suggestion is that the room I was in needed a really good scrub down of the walls. For this price rang, I would definitely recommend this place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Monkey Temple
It is very very close to the Monkey Temple, about a 2-3 minute walk. Although the main shopping market is at the other end of the road & takes about 20-30 minutes to walk there. Overall hotel is very good although the Manager is not accommodating but the rest of the staff is amazing.

6/10 Okay

Rollso, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
A good experience, staff always friendly and helpful, breakfast good but basic and the pool not heated however on the hot humid weather not an issue.. I'd stay there again without question.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rappar, Bunbury WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Overall our stay was great - Gusti and his very helpful staff were always willing to assist with all inquiries. A very friendly atmosphere in a pleasant quiet setting. Very handy to shops, restaurants and the monkey temple.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
PROS: Great service – Staff present as I had notified them of my late arrival. Staff insisted on taking my luggage to my room and never requested a tip, and the same occurred for checkout. Bed and sink were modern and clean. Breakfast met my fussy diet. CONS: Difficult to find – to arrive directly at the hotel via car then the road must be accessed from the city centre, rather than from Monkey Forest. Room amenities inadequate – No safe and minimal furniture. Can sit on bed, patio chairs, tv tabletop or the cabinet of drawers. The wardrobe is in the bathroom. The sink counter had little spare space. I had to ask for something to ward off the mosquitoes at night, which they provided but required 1 of the 2 available electrical sockets in the room. The other socket was above the cabinet of drawers, which my laptop used (with my mobile phone charging via the laptop). My mobile found the hotel's wifi network but my laptop could not, which the manager could not explain (my next hotel told me that I needed a separate password for each device). However, I was glad that I had booked only 1 night when tiny ants appeared around the corners of the cabinet of drawers, on which I was sitting whilst using my mobile that was charging. To put this review into perspective, I found another hotel on the same road, closer to the center, with complimentary rides to the Ubud area and a much better upkeep of the rooms and its premises (including a clean pool and restaurant) for the same price.