Dear David,Thank you for your kind words. We're delighted to hear that you found our staff to be very nice and accommodating. Although our rooms may have a classic charm, we're glad you found them comfortable and equipped with everything you need for a pleasant stay. We would like to inform you that our hotel concept highlights the traditional Balinese culture, emphasizing a simple atmosphere and ornaments made from earth, stone, wood, local plants, and rice fields.Our pool area is indeed a great spot to relax and unwind. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable experience in the future.Best Regrds,Ary Saren_owner

Dear Leonardo,Thank you for your wonderful review. We're thrilled to hear that you enjoyed our great location and found our hotel to be comfortable, clean, and welcoming. Our staff takes great pride in providing exceptional service, and we're delighted to hear that they contributed to making your stay memorable. It was a pleasure hosting you and your wife, and we appreciate your recommendation. We hope to welcome you back again soon for another fantastic experience.Regards,Ary Saren_onwer

Dear Rasna,Thank you for sharing your experience. We're thrilled to hear that you found Saren Indah Hotel to be a perfect haven from the bustling parts of Ubud while still being conveniently located for exploring the area. It's wonderful to know that you appreciated our staff's hospitality, helpfulness, and quick response to any issues you encountered during your stay. We're also glad to hear that you enjoyed the bike ride and the personal driver service provided by Ketut. We will certainly pass on your recommendation to him. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon for another great stay.Regards,Ary Saren_owner

Dear Farshid,Thank you for sharing your positive experience. We're thrilled to hear that you found our hotel to be small but cozy, with spectacular views from every corner. It's wonderful to know that you enjoyed the spacious room and bathroom, as well as our good-sized pool. We strive to provide a comfortable and enjoyable stay for all our guests, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back soon for another memorable stay.Regards,Ary Saren_owner

Dear Mr.KyunghunWe apologize for any inconvenience caused, and we understand your concerns. We value the safety of our guests and have a valid swimming pool permit from the government. Over the past 27 instances, there have been no accidents recorded involving our guests. Our CCTV data indicates that your father, who is a proficient swimmer, experienced leg cramps after some time, making it difficult to move towards the pool's edge. We appreciate your understanding and regret any distress caused. It's important to us that our guests feel safe, and we will take your feedback into consideration for further improvements. Thank you for your understanding.Best Regards,Ary Saren_Owner

Dear Pooja,We are truly honored by your exceptional rating and positive feedback. Your top-notch review means the world to us and reinforces our commitment to providing the highest level of service and hospitality. We couldn't be happier that your experience at our hotel met and exceeded your expectations.Your continued support is invaluable to us, and we eagerly await the pleasure of serving you again in the future. Thank you for choosing our hotel and for your outstanding endorsement. Your satisfaction is our greatest reward.RegardsAry Saren_owner

Dear Thanasit,We appreciate your feedback and are sorry to hear that you were not entirely satisfied with your experience. We take your comments seriously and will use them to improve our services. Your comfort and satisfaction are our priorities, and we hope to have the opportunity to exceed your expectations in the future. If there's anything specific you'd like to address, please don't hesitate to let us know, and we'll do our best to make your stay more enjoyable. Thank you for choosing our hotel.Regadrs,Ary Saren_owner

Dear Christhina, Thank you for your stay in Saren Indah Hotel and for your times to write review about our place We are glad to hearing that you enjoyed your stay in our place. your comment is very important for us in order to improve our service in the future Regarding laundry service, we really sorry for the inconvinience. Normally you will get your laundry back arround 8 - 9 pm on the same day. Unfortunately on that day the laundry company who work with us said they have trouble with their mechine so they can't complete ther service on time. We hope will see you again next times and once again sorry for any inconvinience during you stay in our palce Have a great times!

Dear Amanda, Thank you for your stay in Saren Indah Hotel. We are so glad to hearing that you enjoyed your stay in our place. Hope to see you again next time!

Thank you for choosing Saren Indah Hotel during your visit in Ubud. We are so glad to hearing that you have wonderful times during your stay with us. WE hope to see you again nex time. Have a great Day!