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Naala Tulum

3.5 star property
Comfortable hotel, walk to Tulum National Park
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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Naala Tulum

Exterior
Front of property
Down duvets, minibar, in-room safe, desk
Bicycling
Shower, free toiletries, hair dryer, dressing gowns
Reviews
9.0

Wonderful

Popular amenities

  • Restaurant
  • Air conditioning
  • Pool
  • BarBarBar
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760
  • Popular LocationTulum National Park1 min walk
  • Popular LocationTulum Mayan Ruins7 min drive
  • Popular LocationPlaya Paraiso10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)96 min drive
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Apartment, 2 Bedrooms

Down duvets, minibar, in-room safe, desk

Family Apartment, 2 Bedrooms

8.7/10 Excellent

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Down duvet
Ceiling fan
  • 100 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, desk

Deluxe Room

9.2/10 Wonderful

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Smart)

Down duvets, minibar, in-room safe, desk

Superior Room (Smart)

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room (Smart)

Down duvets, minibar, in-room safe, desk

Superior Quadruple Room (Smart)

9/10 Wonderful

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
Private bathroom
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

8.7/10 Excellent

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Down duvets, minibar, in-room safe, desk

Deluxe Quadruple Room

9/10 Wonderful

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Tulum

Naala Tulum is located in Zama, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Playa Paraiso and Tulum Beach. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 1 min walk
  • Las Palmas Public Beach - 5 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Playa Paraiso - 10 min drive
  • Playa Ruinas - 10 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 97 min drive

Restaurants

  • ‪El Capitán - ‬9 min walk
  • ‪Rossina Cafe - ‬15 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Coati Café Tulum - ‬16 min walk
  • ‪Boston’s - ‬11 min walk

About this property

Naala Tulum

Hotel near Tulum Mayan Ruins
Take advantage of a terrace, a garden and a bar at Naala Tulum. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Luggage storage, a 24-hour front desk and a lift
  • Tour/ticket information and concierge services
  • Guest reviews say good things about the pool, helpful staff and location
Room features
All 95 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Parking on site (USD 10 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 1.55 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6)
  • Self-parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum

Frequently asked questions

Does Naala Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Naala Tulum?

As of 15 Jun 2024, prices found for a 1-night stay for 2 adults at Naala Tulum on 23 Jun 2024 start from RM 285.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Naala Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Naala Tulum?

Self-parking is available for USD 10 per day.

What time is check-in at Naala Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Naala Tulum?

Checkout is at noon.

Does Naala Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM-6:00 PM on request. A fee of USD 120 per vehicle applies.

Where is Naala Tulum located?

Located in Zama, this hotel is 0.1 mi (0.1 km) from Tulum National Park and within 3 miles (5 km) of Tulum Mayan Ruins and Playa Paraiso. Tulum Beach is 2.7 mi (4.3 km) away.

Naala Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 256 out of 386 reviews" "
Rating 8 - Good. 80 out of 386 reviews" "
Rating 6 - Okay. 29 out of 386 reviews" "
Rating 4 - Poor. 10 out of 386 reviews" "
Rating 2 - Terrible. 11 out of 386 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice. Staff was very friendly and right there for you!
Stayed 1 night in May 2024

8/10 Good

Guthrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property was beautiful. It was a little jungle oasis. The rooftop pool and bar was very nice and had a good chill vibes. My only issue with the property was that that the air conditioning in the room didnt work very well so my sleep was not great due to being hot. the staff was very helpful with all our questions telling us places to go around town and helping us a find a nice beach club.
Stayed 1 night in May 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Amy Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with an amazing rooftop pool!
Stayed 4 nights in Mar 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Noelannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an incredible stay and was about to give 5 stars until the checkout process. Was accused for taking toiletries and items from the room when all of them were in order. Hotel restaurant was expensive for coffee and breakfast. One day was charged for unlimited coffee so assumed the same on our last day there, to find out we were charged over 300 pesos for 4 coffees. Make sure you check with staff on a daily basis what the price is for the food and drink before you order to avoid this as no menu was provided.
Stayed 4 nights in Mar 2024

10/10 Excellent

Casey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above & beyond, amazing service. So helpful, and also not obtrusive, they have a great balance of attentive, but not bothersome. In addition to the staff we loved the building, the lush vegetation, all the comfortable seating, the fresh water, the garden oasis and rooftop pool and lounges. Thank you Naala, you were perfect.
Stayed 4 nights in Mar 2024

10/10 Excellent

Belinda

Stayed 4 nights in Mar 2024

10/10 Excellent

Jessica

Liked: Staff & service, amenities, property conditions & facilities
Love the staff and great breakfast!
Stayed 8 nights in Feb 2024