We were in an annexe to the main hotel across the road and as such it did not have the character of the main medieval building. The room was comfortable, but the floor could have done with a good clean with a mop. However, in summary, it's a great and convenient place to stay, with a lot of charm, and we could not fault the service - the team were very friendly and helpful. Covid-19 safety was eaten seriously, and arrangements for breakfast hygienic with orders taken the night before and placed individually on your table having been served up in the kitchen and brought out covered in clingfilm.