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Hotel New Otani Tokyo The Main

4.5 star property
Family-friendly Tokyo hotel in Chiyoda with 20 restaurants

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel New Otani Tokyo The Main

Down duvets, in-room safe, individually furnished, desk
Exterior
Sauna, body treatments, facials
View from property
4 bars/lounges
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

9.2 out of 10
Guests loved the amenities.
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Pool
    Pool

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 3 of 32 rooms

View all photos for The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

View from room

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

Down duvets, in-room safe, individually furnished, desk

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

Down duvets, in-room safe, individually furnished, desk

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Similar properties

Japanese garden
Hotel New Otani Tokyo Garden Tower
Spa
Parking included
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (1005)
The price is RM1,165
RM1,474 total
includes taxes & fees
25 Sept - 26 Sept
Hotel New Otani Tokyo Garden Tower

About the area

Map
4-1 Kioi-cho Chiyoda-ku, Tokyo, 102-8578

What's nearby

  • Tokyo Imperial Palace - 16 min walk
  • Tokyo Midtown - 3 min drive
  • Tokyo Tower - 3 min drive
  • Tokyo Dome - 5 min drive
  • Shinjuku Gyoen National Garden - 8 min drive

Getting around

  • Akasaka-Mitsuke Station - 2 min walk
  • Yotsuya Station - 12 min walk
  • Tokyo (NRT-Narita Intl.) - 66 min drive

Restaurants

  • ‪フレッシュネスバーガー - ‬3 min walk
  • ‪SATSUKI - ‬12 min walk
  • ‪維新號赤坂店 - ‬7 min walk
  • ‪ガンシップ - ‬12 min walk
  • ‪VIEW & DINING THE Sky - ‬11 min walk

About this property

Hotel New Otani Tokyo The Main

Family-friendly hotel near Tokyo Imperial Palace
Close to Tokyo Midtown, Hotel New Otani Tokyo The Main provides a corner/local shop, shopping on-site and 3 coffee shops/cafes. Treat yourself to a facial or a body treatment at THE GOLDEN SPA NEW OTANI, the on-site spa. Be sure to enjoy a meal at any of the 20 on-site restaurants. In addition to a Japanese garden and a hair salon, guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), concierge services and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 554 individually furnished rooms feature comforts such as air conditioning and dressing gowns, as well as amenities such as free Internet and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
Extra conveniences in all rooms include:
  • Deep-soaking baths, free toiletries and hairdryers
  • 32-inch HDTVs with digital channels
  • Fridges, children's slippers and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 7:00 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: JPY 3,680 to 7,475 for adults and JPY 3,220 to 4,370 for children
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Japanese garden

Full-service spa

  • Facials
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 August to 6 August:
  • Fitness facilities
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 7475 for adults and JPY 3220 to 4370 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Extra beds are not available for children age 3 and younger.

We should mention

The seasonal pool will be open from 12 July to 07 September
Pool access available from 10:00 AM to 6:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Frequently asked questions

Does Hotel New Otani Tokyo The Main have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

Is Hotel New Otani Tokyo The Main pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Otani Tokyo The Main?

Self-parking is free at this property.

What time is check-in at Hotel New Otani Tokyo The Main?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo The Main?

Checkout is at noon.

Does Hotel New Otani Tokyo The Main provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 3600 per person applies.

Where is Hotel New Otani Tokyo The Main located?

This family-friendly Tokyo hotel is located in the entertainment district, within 1 mi (2 km) of Hotel New Otani Tokyo, Tokyo Imperial Palace and Tokyo Midtown. Tokyo Tower and Shinjuku Gyoen National Garden are also within 3 miles (5 km). Akasaka-Mitsuke Station is only a 2-minute walk and Nagatacho Station is 5 minutes.

Hotel New Otani Tokyo The Main Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1007 reviews" "
Rating 8 - Good. 200 out of 1007 reviews" "
Rating 6 - Okay. 53 out of 1007 reviews" "
Rating 4 - Poor. 25 out of 1007 reviews" "
Rating 2 - Terrible. 14 out of 1007 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Manchan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Very convenient. Very friendly staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Milita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service helpful staff clean and good restaurants Beautiful Japanese garden Zen feeling
Stayed 6 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay, but everyone was so friendly and professional. The facilities were five stars. The food was exceptional.
Stayed 4 nights in Sep 2024

10/10 Excellent

Seth

Stayed 1 night in Aug 2024

10/10 Excellent

Roland

Stayed 5 nights in Aug 2024

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terribly hard beds . Like cement
Stayed 4 nights in Sep 2024

10/10 Excellent

Arkadi

Liked: Cleanliness, staff & service, property conditions & facilities
The place was fantastic. We loved the location and the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

kwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the room with traditional Japanese wooden bath tub. It was the best choice we made. After lots of walk around hot and humid Tokyo, bath in the wooden tub was the best activity… View of garden from buffet restaurant was also incredible. Only wish I had was food selection. It was O.K. but I wish it was as good as the view.
Stayed 4 nights in Sep 2024

10/10 Excellent

Wei, Los Altos Hills

Stayed 1 night in Aug 2024

6/10 Okay

Erle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was very nice, but feels like it is targeted to either business travellers or older travellers, and not suited as well for families with teenagers. Rooms were clean, but cramped for everyone. Bathroom was almost as large as the main room, for example. Few plugs for charging phones. Many restaurants but all are for pricier and for longer meals. Would prefer a smaller, quicker option for breakfast instead of the pricey luxury buffet. Staff were very friendly and helpful, and it was clean. But it felt more designed for my parents/ grandparents than for my family.
Stayed 5 nights in Aug 2024

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge and comfortable property. Has the feeling of a large resort. A bit old school in places, but it was really lovely. The staff are great and the service is wonderful. Rooms are big and clean. It’s a great choice for people traveling with kids.
Stayed 6 nights in Aug 2024

10/10 Excellent

Deeba

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt, Efficient and responsive staff. They went out of their way to help especially the concierge staff 👏👏👏to the ladies manning the coincerage desk on 29th and 30th of August . A special thanks to them for their help . Rooms were as good as new every day. The service desk folks were extraordinarily prompt in fulfilling any requests. 5 Stars
Stayed 7 nights in Aug 2024

10/10 Excellent

Edward Chi-To

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with excellent service and very close to public transport
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing grounds, wonderful service, we really enjoyed our stay.
Stayed 3 nights in Jul 2024

6/10 Okay

Natasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is clean but quite dated in its appearance. I imagine it was very grand in its heyday. It is absolutely huge and a bit of a maze trying to get around. Restaurants onsite are ok but mostly expensive. There’s not that much to walk to tourist wise, you pretty much need to get a train to any of the key sights. The area around is quite businessy. The hotel is fine but probably more suited to business travelers rather than tourists. Also the pool is an additional cost unless you join the new Otani club.
Stayed 5 nights in Aug 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this hotel before. They never disappoint. Excellent service. The staff are always very friendly and accommodating.
Stayed 11 nights in Aug 2024

8/10 Good

Apolline, Glenview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. A lot of dining options in Akasaka and short walk to Akasaka-Mitsuke train station.
Stayed 5 nights in Aug 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Japan!
Stayed 4 nights in Aug 2024

10/10 Excellent

Amélie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Baerbel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very helpful staff for travelers first trip to Tokyo. Everyone was friendly and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason, Los Gatos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of service here is very high.
Stayed 18 nights in Jul 2024

10/10 Excellent

Parmdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new Otani hotel the main is an excellent property with the impeccable garden area. It was so beautiful and serene. The staff were very pleasant and helpful. Our kids and I enjoyed the pool and also the comfortable pajamas and slippers waiting for us in our rooms every night. The dining options are amazing but Satsuki was by far the best restaurant!
Stayed 5 nights in Jul 2024

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was extremely clean, very posh, the surrounding area was lovely. The rooms were fantastic and we loved the edo style baths. HOWEVER room 920 was terrible. The walls were so thin we could hear everything going on around us. Room 920 must have been located below some sort of kitchen or laundry room, every morning around 8 CRASH, BANG, THUD THUD THUD for hours. It was such a shame, if we weren't so busy we would have asked to move.
Stayed 6 nights in Jul 2024