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Reviews of Svatma - A Luxury Heritage Resort

4.5 out of 5
Svatma - A Luxury Heritage Resort
No 4/1116, Blake Hr Sec School Road, M. Chavadi, Thanjavur, Tamilnadu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet ambience. Bar staff are excellent. Good rooftop bar. Restaurant is nice too. Good food and excellent service. Rooms could be better maintained.
Stayed 2 nights in Nov 2023

10/10 Excellent

prasanth

Stayed 2 nights in Aug 2023

10/10 Excellent

rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very neat and safe property that provides a serene and peaceful stay. Facilities are great and well maintained with attention to customer issues . My a/c started leaking and they addressed it immediately. Would definitely stay again.
Stayed 4 nights in Aug 2023

4/10 Poor

Vasu Ram

Disliked: Staff & service
Never stay again or never recommend
The hotel displayed as 24 hour room service, Luxury hotel which is not true. 1. They don't provide room services because they said room gets destroyed!! 2. Their restaurant operates in thier own timings, after 10 PM, no food, before 7.00 AM no food, after 10.00 AM no breakfast, before 12.00 Noon no food, after 4.00 PM no food. This is a ridiculous service, i will never recommend anybody to stay here for vacation. 3. They dont have medical services, i was in need of a medicine at 8.00 PM, the manager said the shift staff has left, and it’s not possible to get medicine. I had to go around city for medicine by myself. So bad service, a 2 or 3 star hotels will provide somebody to help. But this hotel people didn’t even bother to show care. If this was a medical emergency it would have been more worst. 4. They do not provide extra pillows - the pillows provided were very thin and not comfortable 4. They do not provide two sets of vanity items, all are only one. Even after requesting for additional shower gel etc never provided 5. They provide only 2 towels and 1 hand towel for two people stay, expect you to use for entire day. A very tiny bath room, where you cannot even place them for drying. 6. The provided towels were torn, and shame on to be called as a luxury hotel. 7. I wanted to give a good review of their spa therapists, they are excellent service, but the products are allergenic on skin for me. 8. Their laundry service is really sharp, I appreciate them
Stayed 2 nights in Jun 2023

10/10 Excellent

Nivedita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

TS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay here and when checking out regretted that we had stayed for only one day. The hotel is one of a kind with traditional decor with modern amenities. Every inch of this hotel was meticulously designed and decorated - hats off to the architect/decorator. The swimming pool and the garden had a very calm vibe and it was a pleasure to stroll. The spa was one of the best - one of the most relaxing experiences with a nice balance of traditional medicated oils and aroma therapies. Overall, we enjoyed our stay and recommend this place.
Stayed 1 night in Jun 2023

8/10 Good

Gordon

Stayed 1 night in Feb 2023

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant relaxing oasis in Thanjavur
We loved this boutique hotel and the food is to die for. Excellent service from very friendly & helpful staff.
Stayed 3 nights in Jan 2023

10/10 Excellent

Pillarisetti, Centreville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Exceptionally good, exemplary service from all the staff, from the reception to the restaurant. Literally service with a smile! And always with a helpful attitude.The complimentary breakfast was a sumptuous spread of items to cater to every taste. The chef(s) are maestros, it seems, as the vegetarian lunch and dinner food was also delectable. The few "flaws" (problems with the electronic door locks, and a wall plug panel that wasn't put back properly, for instance) were so minor that they did not detract from the overall experience. One wished, though that the resort provided a little more information about the hotel itself and it's environs. A great experience overall!

6/10 Okay

Dr Rajan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A beautiful heritage hotel located near the big temple. Friendly staff, excellent spa and good location. Morning breakfast service can improve. Only 1 or 2 staff available. A smiling, friendly face will definitely improve the ambience.
Stayed 3 nights in Dec 2022

10/10 Excellent

Leonor

Stayed 1 night in Nov 2022

10/10 Excellent

Raja Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall properly is very nice. Attention should be given to upkeep of guest rooms.
Stayed 3 nights in Feb 2022

6/10 Okay

Saurabh

Liked: Cleanliness, property conditions & facilities, room comfort
Avoid
Due to COVID their spa and food menu was not up to mark. Though we were informed everything is operational. The bathroom stinks due to bad ventilation.
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best option in Thanjavur!
Very well maintained heritage luxury hotel. Food at the Indian restaurant was great.
Stayed 1 night in Feb 2020

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an great experience and overall stay was very comfortable. A bit pricey but I am ok to pay for a good service.
Stayed 1 night in May 2019

8/10 Good

Sudarshan Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old-style property with good service
Nice old property with lots of trees. Not very convenient to get to. Chef accommodated our special requests. Prompt service. Room needs more lights. Pigeon droppings outside the windows and their noise can be stopped by wire spikes. Hotel could use more airflow and better air filters.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent heritage hotel with exotic water features at hotel entrance. and beautiful flowering shrubs. like a tropical jungle!
Stayed 1 night in Dec 2018

10/10 Excellent

juliet, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de charme
Séjour de 2 jours dans ce relais et châteaux Magnifique hôtel avec énormément de charme Personnel aux petits soins Un enchantement
Stayed 2 nights in Feb 2018