Outdoor pool, open 7:00 AM to 6:30 PM, pool cabanas (surcharge)

Reviews of Hilton Tel Aviv

Hilton Tel Aviv
205 HaYarkon Street, Independence Park, Tel Aviv

Reviews

8.4

Very good

Rating 10 - Excellent. 204 out of 413 reviews" "
Rating 8 - Good. 127 out of 413 reviews" "
Rating 6 - Okay. 42 out of 413 reviews" "
Rating 4 - Poor. 23 out of 413 reviews" "
Rating 2 - Terrible. 17 out of 413 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love it. The food, position (on the beach on the edge of the centre of the city, lovely rooms with great views, the BEST walks EVER, near everything. Love it to bits. Yoffi!
Stayed 3 nights in Mar 2024
Response from Philipp, Guest Relations on 19 Mar 2024
Dear Robert, many thanks for choosing Hilton for your recent stay in Tel Aviv and for your kind words. We are delighted that you found all areas to your liking and up to your expectations. We all look forward to welcoming you back soon!

8/10 Good

Hanna

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Philipp, Guest Relations on 17 Jan 2024
Dear Hanna, many thanks for choosing Hilton for your recent stay in Tel Aviv and for taking the time to rate us - I see that you gave us 8 out of 10 - was there areas where our performance was below your expectations? Hope to have an opportunity to welcome you back soon. Best regards,

10/10 Excellent

perla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Philipp, Guest Relations on 17 Jan 2024
Dear Perla, many thanks for choosing Hilton for your recent stay in Tel Aviv and for rating us at 10 out of 10. We all look forward welcoming you again soon. Best regards,

10/10 Excellent

Nejat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice
Stayed 7 nights in Oct 2023
Response from Philipp, Guest Relations on 17 Jan 2024
Dear Nejat, many thanks for choosing Hilton for your recent stay in Tel Aviv and for taking the time to rate us at 5 out 5! We all look forward to welcoming you again soon. Best regards,

6/10 Okay

Marianna

Stayed 9 nights in Aug 2023
Response from Philipp, Guest Relations on 17 Jan 2024
Dear Marianna, many thanks for choosing Hilton for your recent stay in Tel Aviv and for taking the time to rate us - I see that you gave us 3 out of 5 - were there areas where our performance was below your expectations? Hope to have an opportunity to welcome you back soon and to give you a flawless experience with us. Best regards,

10/10 Excellent

Abigail

Stayed 1 night in Jul 2023
Response from Philipp, Guest Relations on 11 Aug 2023
Dear Abigail,Many thanks for choosing Hilton for your recent stay in Tel Aviv and for giving us 10 out of 10! We are delighted that our hospitality was up to your expectations and look forward to welcoming you again! Best regards from sunny Tel Aviv

4/10 Poor

Aber

Travelled with family
Disliked: Cleanliness, staff & service, amenities
No help, ac did not work, front desk was rude And help with wheelchair or access to anything
Stayed 1 night in Jul 2023
Response from Philipp, Guest Relations on 11 Aug 2023
Dear Aber, many thanks for choosing Hilton for your recent stay in Tel Aviv and your feedback. I am sorry we made you unhappy in various areas. I would appreciate if you shared some details with me so that we investigate and address your comments to enhance you experience during your next stay

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
New, clean with friendly staff.
Stayed 3 nights in Jun 2023
Response from Philipp, Guest Relations on 27 Jul 2023
Dear Amin, Many thanks for choosing Hiltonfor your recent stay in Tel Aviv and for your kind feedback! We are delighted that you enjoyed the facilities and felt welcomed by our staff. We look forward to welcoming you again!

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
All in all a great experience. Only problem was that with the large number of people staying, sometimes it took a little too long for service. Especially with wait staff. Servers should check with their patrons from time to time. All told though, a nice experience.
Stayed 2 nights in Jun 2023
Response from Philipp, Guest Relations on 27 Jul 2023
Dear Steven, Many thanks for choosing Hilton for your recent stay in Tel Aviv and for your kind feedback! We are sorry that you experience some delays in service due to high occupancy and hope you will have a perfect stay next time. We look forward to welcoming you again!

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent amenities and service. Very large pool and lots of sun loungers. Spa was great and the food is amazing. Will definitely go back.
Stayed 2 nights in Jun 2023
Response from Philipp, Guest Relations on 27 Jul 2023
Dear Miriam, Many thanks for choosing Hilton for your stay in Tel Aviv in June and for your kind feedback! We are delighted that you enjoyed the facilities and the amenities at the Hotel as well as our food offerings. We look forward to welcoming you again!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Philipp, Guest Relations on 27 Jul 2023
Dear Steven, Many thanks for choosing Hilton for your stay in Tel Aviv and for rating us at 5 out of 5! We are delighted that you enjoyed the facilities and service and look forward to welcoming you again!

10/10 Excellent

MERVYN

Stayed 7 nights in May 2023
Response from Philipp, Guest Relations on 27 Jul 2023
Dear MERVYN, Many thanks for choosing Hilton for your stay in Tel Aviv and for rating our facilities and services at 5 out of 5! We look forward to welcoming you again!

8/10 Good

linza j jones

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All was very good. .
Stayed 11 nights in Apr 2023

10/10 Excellent

Renana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautiful hotel in a wonderful location. The food was excellent and service was first rate.
Stayed 3 nights in Feb 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location Friendly staff

10/10 Excellent

Sam

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a must visit property! After a three week vacation in Israel, we closed out the last three days here and it was a god send property. Accommodating staff who took care of our every request. This was an amazingly relaxing place.

10/10 Excellent

Laurie Mimoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Hilton is on the beach and conveniently located to everything The staff was amazing. Very attentive and eager to please. I highly recommend staying here
Stayed 2 nights in Nov 2022

10/10 Excellent

Veronica Lorena Garcia de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so happy of our stay at Hilton! Great breakfast, customer service & location!!
Stayed 7 nights in Sep 2022

2/10 Terrible

Jonathan

Stayed 3 nights in Sep 2022
Response from Philipp, Guest Relations on 17 Jan 2024
Dear Jonathan, many thanks for choosing Hilton for your recent stay in Tel Aviv and for taking the time to rate us - I see that you gave us 1 out of 5 - please advise in which areas was our performance below your expectations. Best regards,

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, comfortable, helpful staff
Stayed 9 nights in Sep 2022

8/10 Good

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2022

2/10 Terrible

Parisa

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

10/10 Excellent

Stephen

Stayed 7 nights in Aug 2022

2/10 Terrible

Yacob

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Very disappointing and far from a 5 stars hotel. They have a busy and a non-friendly staff, but the worst part was the cleanliness level. The housekeeping ignored the dirty glasses and dishes for days in the room and often forgot to add water, bath robes etc.. The shocking part was to find out that they arrange the bed ignoring the visible dirt on the sheets. Not only we didn’t get an apology when we complained, but we had an arrogant answer (By One frisky Shalev) that claimed that they can change the sheets after every 5 days, and that its our responsibility to ask for the sheet change in case they get dirty. This was the hotel attitude, and I cant believe the Hilton looks like this.
Stayed 5 nights in Aug 2022

8/10 Good

Nir

Stayed 2 nights in Aug 2022

10/10 Excellent

lidor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service in Israel!
Stayed 1 night in Jun 2022
Response from Osher Yedlin - Guest Relations Manager on 21 Jun 2022
Dear Lidor, Thank you for taking the time to offer your kind review. I was pleased to read that your overall experience was to your full satisfaction. We look forward to welcoming you back to Hilton Tel Aviv in the not too distant future. Sincerely, Osher Yedlin Guest Relations manager Hilton Tel Aviv

8/10 Good

boaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Philippe

Stayed 3 nights in May 2022
Response from Osher Yedlin - Guest Relations Manager on 21 Jun 2022
Dear Philippe, Thank you for taking the time to offer your kind review. We are dedicated to making you feel welcome all the way and ensuring that your needs will be attended at all times. We look forward to welcoming you back to Hilton Tel Aviv in the not too distant future. Sincerely, Osher Yedlin Guest Relations manager Hilton Tel Aviv

6/10 Okay

Daphne

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The location is fantastic but the hotel can use a lot of updating and maintenance. You don't feel that you are in a 5 star, expensive hotel. Staff members are not particularly welcoming or friendly and overall it's simply the beauty of the Mediterranean and the lovely views and location that kept me from cancelling mid-stay.
Stayed 2 nights in Apr 2022
Response from Osher Yedlin - Guest Relations Manager on 21 Jun 2022
Dear Daphne, Thank you for choosing Hilton Tel Aviv and for taking the time to offer your feedback. We appreciate your comments and we shall share them with the relevant manager for their attention and care. We looking forward to welcoming you again at The Hilton Tel Aviv. Yours Sincerely, Osher Yedlin Guest Relations Manager Hilton Tel Aviv

8/10 Good

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton is a trustsed stay. However, you can see that Covid also left an impression. Much of the staff has been let go and replaced by less able staff. Still a great place.
Stayed 6 nights in Apr 2022
Response from Adir Bergman on 13 Apr 2022
Dear Abraham, I would like to thank you for taking the time out of your schedule to write a review. Thanks for the 4 Stars…we will work harder to get your 5 stars from your next stay. Hope to see you again on a future visit to Tel Aviv. Best Regards, Adir Bergman Guest Relations Supervisor Hilton Tel Aviv

10/10 Excellent

beverly

Stayed 1 night in Feb 2022
Response from Osher Yedlin - Guest Relations Manager on 23 Feb 2022
Dear Beverly, Thank you for choosing the Hilton Tel Aviv and for taking the time to share your feedback on Expedia. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Tel Aviv. Sincerely, Osher Yedlin Guest Relations Manager Hilton Tel Aviv

8/10 Good

ziv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having good time
מאוד נעים נוח נקי רמה גבוהה הילטון
Stayed 2 nights in Oct 2021

10/10 Excellent

Asaf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, some service issues.
Great hotel. Very crowded and the service at the outdoor Lobby Bar is terrible. Other service issues in terms of help getting a ride to important meeting and Covid testing - you’re on your own. Shouldn’t be that way. Otherwise good service and great pool.
Stayed 4 nights in Jun 2021

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

2/10 Terrible

Daniel

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

shai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pleased with our stay.
Great views and great rooms. Looked to be the nicest location on the water compared to other hotels we saw. Morning breakfast was excellent with a ton of choices.
Stayed 5 nights in Feb 2020
Response from move on 27 Feb 2020
Dear Guest, Thank you for choosing us for your stay in Tel Aviv and for having taken the time to write a review. I am very happy to hear that you had such an enjoyable stay with us and I will certainly share your feedback with my team! Looking forward to the pleasure of welcoming you back in the near future, I wish you a great day! Best Regards,

10/10 Excellent

JC, Atlanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view. Staff was helpful and friendly.
Stayed 1 night in Feb 2020
Response from move on 27 Feb 2020
It is so rewarding to hear directly from our guests in Hilton Tel Aviv and to know that our efforts and training is appreciated and creates great memories. We are extremely pleased with your 5 Stars ranking. Thank you JC

6/10 Okay

Ee Lan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Dec 2019
Response from move israel on 6 Jan 2020
Thanks for your comments and rank…we will work harder to get maximum stars !

6/10 Okay

Ee Lan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We stay in executive Rm for 5 nights but after the 4th day, they still did not change the bed sheet until called the recept to do so.
Stayed 1 night in Dec 2019
Response from move israel on 6 Jan 2020
Thanks for your comments and rank…we will work harder to get maximum stars !

10/10 Excellent

DanS, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sunrise and sunset overlooking sea from balcony
Stayed 9 nights in Dec 2019
Response from move israel on 6 Jan 2020
On behalf of the team of the hotel, we would like to thank you for taking the time to complete the review and for giving us such high rating.!

8/10 Good

Dror

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from move israel on 24 Dec 2019
On behalf of the team of the hotel, we would like to thank you for taking the time to complete the review and for giving us such high rating.!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from move on 27 Nov 2019
Dear Guest, Thank you very much for choosing Hilton Tel Aviv for your stay in the city that never stops and for taking the time to share your recent experience. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. I look forward to welcoming you once more to our hotel in the not too distant future. Sincerely,

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from move on 27 Nov 2019
Dear Guest, Thank you very much for choosing Hilton Tel Aviv for your stay in the city that never stops and for taking the time to share your recent experience. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. I look forward to welcoming you once more to our hotel in the not too distant future. Sincerely,

8/10 Good

Alexander

Liked: Cleanliness, staff & service, room comfort
Decent hotel
Overall staff was very helpful and friendly. The rooms are very average. The breakfast was very well done! The pool was not really as beautiful as the photos showed. You don’t get private beach access (must pay for your chairs). Overall it was a pleasant stay but far from what I would consider a high end hotel.
Stayed 6 nights in Oct 2019
Response from move on 27 Nov 2019
Dear Alexander, We would like to thank you for choosing to stay at Hilton Tel Aviv and for taking the time to share your recent experience. We were very happy to see that you have enjoyed your stay and that our team has reflected the hospitality we aim to serve here at our property. We do appreciate all the great comments about our hotel and the services and look forward to welcoming you back again. Warmest regards,

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from move israel on 16 Oct 2019
Thanks for the 5 Stars. Your review have been shared with the team here and they were glad to learn of your satisfaction, this will serve as a motivation for them to continuously strive and exceed our guest satisfaction.

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
Service average to disappointing but expensive room rate!
Stayed 4 nights in Sep 2019
Response from move Israel on 24 Sept 2019
Thank you. New perspectives about our hotel help us make improvements to our guest experience. We will work harder to get your 5 stars next time !