Desk, free WiFi, bed sheets

Reviews of OYO 43960 Laksamana Executive & Boutique Hotel

2 out of 5

Reviews

6.6
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

4.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

MOHAMAD

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Jane on 10 Jul 2022
Hi, Mohamad! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Jane!

10/10 Excellent

Norazura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Ammy on 15 Mar 2022
Hi, Norazura! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was nice, neat and clean. But the wifi was down at that moment. Water heater was provided upon request. There was no phone where I can contact the reception straight away from room. Since I stay in the hotel for a long period, at times I ate in the room but there was not enough cutleries nor bowl from the housekeepers, so it’s quite difficult to eat in the room especially during PKP times. They should provide at least the basic things like tissue, water heater, mineral water, wifi, coffee and tea packets especially for long-term guests.
Stayed 1 night in Jul 2021
Response from Amina on 15 Jul 2021
Hi, Thanks for spending your valuable time writing this review. Feedback and suggestions of our valued guests like you always motivate us to improve continuously. Regards, Amina!