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Reviews of OYO 43959 Astana Hotel

2 out of 5
OYO 43959 Astana Hotel
TB 4713 Lot 2 Ground Floor, Jalan Dunlop, Tawau, Sabah

Reviews

6.4
Rating 10 - Excellent. 3 out of 20 reviews" "
Rating 8 - Good. 7 out of 20 reviews" "
Rating 6 - Okay. 5 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 5 out of 20 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Raja

Travelled with partner
Liked: Cleanliness, staff & service
Stay was alright.With the price point we cant expect much.
Stayed 2 nights in Apr 2024

2/10 Terrible

lee

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
please cancelled with OYO
Stayed 2 nights in Jun 2023
Response from Barbara on 26 Jun 2023
Sorry for the inconvenience, lee! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room so dirty
Very unsatisfactory. Very dirty bathroom. the room is very bad for me. this first and last time i come and check in this hotel
Stayed 1 night in Feb 2023
Response from Lisa on 7 Mar 2023
We are extremely sorry to hear about this, Guest! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Lisa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Zara on 21 Oct 2019
Thanks for the positive rating, Hope to host you soon :) Regards, Zara

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terribly dated and poorly maintained
Cockroach found on the bed when we arrived, no running water, and the room smelt terrible. Everything seemed as though it hadn't been cleaned properly in 10 years.
Stayed 2 nights in Jun 2017

2/10 Terrible

Faralinah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel not well maintain..wall,floor & bathroom dirty..

8/10 Good

ABDULLAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice budget hotel
an awesome budget hotel

6/10 Okay

Eileen

convenient stay
good for a few night stay and easy to find good around that area.

8/10 Good

Mohd Arifzahran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

AZLINA, TAWAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
OK

6/10 Okay

sabri

Liked: Cleanliness, staff & service

10/10 Excellent

MOHD HANIF, Semporna, Sabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and comfortable.
Pretty decent room and it's affordable.

8/10 Good

mohd lutfi, pj

Liked: Cleanliness, staff & service, room comfort
ok for business trip
ok good

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tawau with oyo
Comfortable hotel with affortable price.
Stayed 2 nights in Dec 2019
Response from OYO on 19 Dec 2019
Charmed to see you loved our services, Have a pleasant day ahead :) Regards, Kevin

10/10 Excellent

amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Selena, tenang

2/10 Terrible

Rickard, sabah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cockroach and spiderweb
The cheapest in town but that included a cockroach in my bed and spiderweb around the room and in bathroom. would i stay there again? No

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
價格便宜，住一晚ok