Indoor spa tub

Reviews of Braavo Spa Hotel

2.5 out of 5
Braavo Spa Hotel
Aia 20, Tallinn

Reviews

7.4

Good

Rating 10 - Excellent. 120 out of 718 reviews" "
Rating 8 - Good. 323 out of 718 reviews" "
Rating 6 - Okay. 192 out of 718 reviews" "
Rating 4 - Poor. 55 out of 718 reviews" "
Rating 2 - Terrible. 28 out of 718 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short walk to the old Town center in Tallin. Also a very reasonable price.
Stayed 1 night in Feb 2024
Response from Elena on 4 Mar 2024
Thank you for your feedback.

10/10 Excellent

Remon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations was excellent as well as the breakfast. The facilities were really good . The location of the hotel was good . I like the fact you use a code for the main entrance and for your room and don't have to worry about have the key or card
Stayed 4 nights in Jan 2024
Response from Elena on 12 Jan 2024
Thank you for your feedback.

10/10 Excellent

Andreas

Stayed 1 night in Jul 2023
Response from Elena on 1 Aug 2023
Thank you for your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from Elena on 13 Feb 2023
Thank you for your feedback.

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect
Stayed 1 night in Jul 2022
Response from Elena on 21 Jul 2022
Dear, Tomas! Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
WC/TOILET DID NOT WORK
Stayed 1 night in Aug 2019
Response from Oliver on 13 Aug 2019
Dear Guest, Thank you for choosing Braavo Spa Hotel for your stay in Tallinn. We appreciate your feedback and we are truly sorry that you had some technical problems in room. It is pleasure to hear that overall you were satisfied your stay with us. We do hope you visit us again. With best regards, Oliver Lauga Hotel Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Check in staff efficient and friendly enough. Room spacious (family room), but building needs some remodeling. Our bathroom was large, but had a horrible smell. Carpets are really gross in hallway. Overall, fine for a night or two, but could be a great property with some investment. Convenient location for Old Town and a supermarket down the street. Spa is nice option and bumps the rating!
Stayed 1 night in Aug 2019
Response from Oliver on 5 Aug 2019
Dear Guest, Thank you for choosing Braavo Spa Hotel for your stay in Tallinn. We want to thank you for the comment you left. We are sorry about the smell in bathroom. We will fix this issue. It is glad to hear that generally you enjoyed your stay with us. We look forward to your next stay. With best regards, Oliver Lauga Hotel Manager

8/10 Good

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Oliver on 10 Jul 2019
Dear Patrik, Thank you for choosing Braavo Spa Hotel for your stay in Tallinn. We appreciate the rating you left. We are glad to see that you were satisfied with most of our services. We look forward to your next stay. With best regards, Oliver Lauga Hotel Manager

10/10 Excellent

ngmk

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is wonderful, the small kitchen is so convenient
Stayed 2 nights in May 2019
Response from Oliver on 5 Jun 2019
Dear Guest, Thank you for choosing Braavo Spa Hotel for your stay in Tallinn. We appreciate the feedback and positive rating you left. We are glad to see that you were satisfied with most of our services. We look forward to your next stay. With best regards, Oliver Lauga Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, spa is a big bonus in winter!
Lovely hotel, excellent location right in the centre of town. Spa access was any time and spa was brilliant! Had to walk across car park to get it to it though (didn't put us off going every day!). Room warm, clean and good facilities. Would stay here again.
Stayed 2 nights in Nov 2018
Response from Oliver on 6 Dec 2018
Dear Guest, Thank you for choosing Braavo Spa Hotel for your stay in Tallinn. We thank you for the positive comment you left. We are proud about our good location. It is glad to hear that you enjoyed our great SPA. We look forward to your next stay. With best regards, Oliver Lauga Hotel Manager

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018
Response from Oliver Lauga / Hotel Manager on 26 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
One night stay in spa hotel on edge of old town
The biggest let down of this hotel were the staff. They appeared bored, indifferent to customers and did their best to not be helpful. Also as it is a health and fitness centre as well as a hotel the queues can be long and you have to contend with people coming and going in the reception when trying to check in etc. Rooms are a bit randomly located, the check in is at the far end of the courtyard, then we had to traipse all the way back across the car park to get into the building our room was in, and then to the end of the corridor. That aside, hotel is in a fantastic location, rooms are modern and comfortable enough, breakfast was good, and having use of the spa facilities is great (although no English signage to direct you into the changing rooms, out to the other side etc and the staff offered no assistance to navigate this rabbit warren!).
Stayed 1 night in Sep 2018
Response from Oliver Lauga / Hotel Manager on 26 Sept 2018
Dear Guest, Thank you for choosing Braavo Spa Hotel for your stay in Tallinn. We appreciate your feedback and sorry that you had to wait in queue at reception. It is pleasure to read that you noticed our good location and enjoyed our delicious breakfast. We do hope you visit us again. With best regards, Oliver Lauga Hotel Manager

6/10 Okay

Readford

Disliked: Cleanliness
Not bad for a day.
I stayed in Room 309, photo 41, and it didn't look like this. More like staff accommodation for the gym below. I booked as it was described as a spa hotel, expecting tranquillity. The techno weight lifting in the training room below my room soon dispelled that. The corridor to rooms shown has seen better days. Breakfast was standard Scandinavian style and very tasty. I slept well on the basic bed, minus headboards, if you want basic accom with access to the gym/sauna/spa then this is the hotel for you. Also the location is great for old town Tallinn.
Stayed 1 night in Aug 2018
Response from Oliver Lauga / Hotel Manager on 15 Aug 2018
Dear Readford, Thank you for choosing Braavo Spa Hotel for your stay in Tallinn. We appreciate your feedback. We are glad to hear that you noticed our good location and enjoyed tasty breakfast. We do hope you visit us again. With best regards, Oliver Lauga Hotel Manager

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Oliver Lauga / Hotel Manager on 20 Jun 2018
Dear Graham, Thank you for choosing Braavo Spa Hotel for your stay in Tallinn. We want to thank you for the positive feedback and high rating you left. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. With best regards, Oliver Lauga

6/10 Okay

Verified traveller

Liked: Staff & service
Without spa the hotel doesn't worth the money, the rooms have no air conditioning, during the day is very hot inside, there aren't any kind of shampoo, shower gel, just soap. In the summer nights, when there are white nights, some windows have not curtains and it was light in the room. Breakfast was poor, and the desert appeared only once at about 10 am. But about the spa it compensated the discomfort,
Stayed 3 nights in Jun 2018
Response from Oliver Lauga / Hotel Manager on 20 Jun 2018
Dear Guest, Thank you for choosing Braavo Spa Hotel for your stay in Tallinn. We appreciate your feedback. We are truly sorry that some of our services were not up to your expectations. It is glad to read that you enjoyed our SPA. We really hope to welcome you back! With best regards, Oliver Lauga

8/10 Good

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Oliver Lauga / Hotel Manager on 29 May 2018
Dear Guest, Thank you for choosing Braavo Spa Hotel for your stay in Tallinn. We appreciate the feedback and rating you left. We are glad to see that you were satisfied with most of our services. We look forward to your next stay. With best regards, Oliver

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to old city
Great location at the edge of the old city. The rooms are a bit smaller than the photos would indicate, but were in good condition and very clean.
Response from Oliver Lauga / Hotel Manager on 16 Apr 2018
Dear Michael, Thank you for choosing Braavo Hotel for your stay in Tallinn. We thank you for the positive comment you left. We are proud about our good location. It is glad to hear that you noticed our cleanliness which is very important for us. We look forward to your next stay. With best regards, Oliver Lauga Hotel Manager

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a hotel with one of the best Spa I have ever been. Second time and want to come back again. The reception service is quite cold.
Response from Oliver Lauga / Hotel Manager on 16 Apr 2018
Dear Mikko, Thank you for choosing Braavo Hotel for your stay in Tallinn. We thank you for the comment you left. We are glad to read that you enjoyed our great SPA. We look forward to your next stay. With best regards, Oliver Lauga Hotel Manager

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Oliver Lauga / Hotel Manager on 31 Jan 2018
Dear Vanessa, Thank you for choosing Braavo Hotel for your stay in Tallinn. We want to thank you for the positive rating you left. We are delighted to see that you enjoyed your stay with us. We look forward to your next stay. With best regards, Oliver Lauga' Hotel Manager

8/10 Good

Mathias

Liked: Cleanliness, property conditions & facilities, room comfort
It didn't work very well with splitting the reception with the swim. It gave waiting time, and less focus on us as guests. The room was smelling a lot of chlor (guess from the swim).
Stayed 1 night in Dec 2017
Response from Oliver Lauga / Hotel Manager on 8 Jan 2018
Dear Mathias, Thank you for your stay in Hotel Braavo. We appreciate your feedback. We are sorry that some of our services were not up to your expectations at this time. I can ensure you that your comments are important and we take needed actions in order to improve our services and facilities. We really hope to welcome you back and offer better services next time! With best regards, Oliver Lauga Hotel Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff, spa and hotel
Great hotel and great staff. Very helpful. Right near old town. Great spa. Loved our stay
Stayed 1 night in Sep 2017
Response from Ireen Kelder on 15 Nov 2017
Dear Robert, Thank you for choosing Braavo Hotel for your stay in Tallinn. We thank you for the positive comment you left. It is delighted to read that you enjoyed our great SPA and friendly customer service which is very important to us. We look forward to your next stay. With best regards, Oliver Lauga Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so good, but there was no laundry/laundry service. I had to go cleaning service to wash my clothes, walking more than 20min from the hotel.
Stayed 3 nights in Aug 2017
Response from Ireen Kelder on 8 Sept 2017
Dear Guest, Thank you for your stay. Your feedback is very important to us. Welcome back! With best regards, Oliver Lauga Hotel manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Close to the old city
Stayed for four nights altogether - two of them were with a tour starting in Tallin.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to the old town
First night - lots of steps and no WiFi. Moved for next 2 nights. Lovely bright room with good amenities. The downside is steps. If you have difficulty with steps avoid this hotel. Breakfast not the best I have had but adequate. It is very close to everything do that is a bonus.

4/10 Poor

Paul, Idaho, USA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overpriced hotel, close to Old City, Rude staff
Extremely unfriendly staff. Not family friendly. Long line at reception and locals push ahead. Staff very happy to deal with locals, but not friendly with us at all. In fact, one of the rudest hotels we've ever stayed at. The actual room was great, though very overpriced. The pool is also very basic, not exactly the waterpark described. Not children friendly. In fact, other pool users frowned at the appearance of a child, even a well behaved child. Good location from ferries and to the Old City, but for the money I would choose somewhere else.

4/10 Poor

Fiona, UK

Liked: Cleanliness
Disliked: Property conditions & facilities
Close to Old Tallinn
If you are after a basic, hostel style accommodation then Hotel Braavo is for you. The room was clean but very simple. The bathroom did not have enough hanging space for towels and the drains in the toilet smelt. The room was clean however and cleaned daily. The bonus of staying here is the free access to the spa/sauna/pools and the gym which our children enjoyed. It is also just outside the old town walls so very accessible to sightseeing.

6/10 Okay

Verified traveller

8/10 Good

Oksana V.

Liked: Cleanliness, staff & service, room comfort
Good short stay trip
It was a cute place but not very big. Staff was nice and helpful

8/10 Good

Stanley Riiks, London

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, big rooms, good hotel.
The hotel is part of a complex with a gym and spa attached (which is free for guests to use), and a shared reception which is slow and busy with gym as well as hotel customers. The rooms are arranged around a central courtyard, which is used as a carpark. The hotel is unimpressive from the outside and doesn't have much character, but don't let that put you off. I stayed in a twin room which was a good size (plenty of room), nice and colourfully decorated, with decent furniture. The compact bathroom had a nice shower and everything was clean. The electic heater worked, which was useful in the evenings. The TV was small, but sufficient, with a few channels in English. I had one window which looked onto another part of the building and a skylight, so no nice view from the room. Also, no balcony or outside space. But overall it was a good-sized room and I could spread out enough. Free wifi is available, but not a very good connection. I had less problems connecting from outside the hotel as most of Tallinn has free wifi. Breakfast is very basic, with a limited choice. Great location just outside the city walls. And free use of the gym and spa, although I saw the facilities which looks good, I didn't use them so can't comment.

2/10 Terrible

Married traveller

Disliked: Cleanliness, staff & service, room comfort
Rude/Poor service
We have booked this hotel a month before because of the facilities. When we arrived we were moved into another hotell located on the train station. They didn`t give us any reason at all. Also the service in beauty center was poor, they did not answer my e-mails except one time. I will never book this hotel again.

6/10 Okay

Finnish tourist

Disliked: Room comfort
Extremely hot room
The weather was hot, but the room was even hotter. With two big roof windows and air condition not functioning it was a torture staying in the room. The breakfast room was very small and there was shortage of nearly everything. Only one girl serving - I feel pity for her! The spa included in the hotel stay was refreshing. Location great.

8/10 Good

History Stonewall

Liked: Cleanliness, staff & service
My stay at Braavo
Overall a very positive experience. Very clean and accommodating place to stay. It was comfortable and you felt secure. The free breakfast was excellent and much better than most american hotels. The swimming pools and saunas were a big plus as well. Its' location was right next to Tallinn's ole town section and made seeing sites easy. I would stay there again.

2/10 Terrible

AHK, LONDON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a Hostel not a Hotel
WORST PLACE IN THE WORLD, SHOULD NOT BE CALLED A HOTEL BUT ACTUALLY A HOSTEL AND IS NOT GOOD VALUE FOR MONEY, ROOM WAS NOT CLEANED IN THE 4 NIGHTS STAYED THERE, ALSO STAFF WERE UNHELPFUL AND UN-ACCOMODATING.

8/10 Good

Marek, FIN

Liked: Cleanliness, room comfort
Good swiming options and gym, bad breakfast
It was totally really good

6/10 Okay

traveller, riga

Disliked: Room comfort
A weekend in Tallinn
We found the hotel quite easily after catching the A2 bus from the airport. Our room was across the carpark above the gym. Our room was basic and clean. The bathroom floor was heated which in June was lovely as it rained the whole weekend!

8/10 Good

Herman, Slovenia

Liked: Cleanliness, room comfort
nice appartment
The outlook of hotel is weird and breakfast is nothing special but the family appartment is interesting and the hotel is located near old part of town.

8/10 Good

Rob

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Redknap, Shropshire UK

Liked: Cleanliness, staff & service, room comfort
Well situated, sound hotel
Overall a very good value hotel. Good level of privacy and well situated. Staff on desk helpful and professional. Breakfast a bit disappointing and slow to be replenished.

6/10 Okay

yury, moscow

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not worth the money
Clean, friendly, but the bedding is disappointing. No a/c, no hot water. Great location though

8/10 Good

Eve, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is spacious and newly renovated. But the wifi in the room was not working. The breakfast is so so.

8/10 Good

jane, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location in the old town
Lovely and clean, breakfast was continental and regularly refreshed. Very easy to find as you approach the old town its just on the right before you pass the flower stalls. There was building work going on but it didn't impact on the holiday and the hours they were working were reasonable. Big carpark if you were driving there as the carparks in the old town were expensive. Only 1.60 euro on the bus from the airport to town centre and about 10-15 min walk from there to the hotel.

6/10 Okay

kramtoshke

Liked: Cleanliness, staff & service
Hotel with very good location
Hotel was very ok. Super Breakfast. Didint used the sauna or the gym even that they were available. Great location for walking and sightseeing. Friendly staff.

6/10 Okay

susann

8/10 Good

Mia

Liked: Staff & service, property conditions & facilities, room comfort
Great location
Location of hotel is great (5 min walk from the town hall) and the area is quiet. The breakfast included in the room rate was very basic (toast bread, cheese and ham, porrige, corn flakes and yoghurt), and the bathroom could have been somewhat cleaner, other than that it is a great hotel, and we would gladly visit again the next time we come to Tallinn.

6/10 Okay

The Tourists

Liked: Staff & service
Tallin for Two
The hotel is basic in furnishings and colourful. The heating was not what we needed for the time of the year - especially not being from Europe - we found the room cold. Darker curtains may have helped keep out the lights from the carpark outside the room. Noise was a factor when other guests returned late at night. Breakfast was adequate. The front desk staff were very helpful. The hotel is very conveniently located in the old town - close to transport about 3 mins easy walk.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good hotel
Close to the old city. Clean. Very good staff. But a few small problems: the shower was missing shampoo and the bathroom locks were broken. Noise from outside could easily be heard in the inside. But all in all, it was a very good Hotel.

8/10 Good

Tracy & Phil

Liked: Cleanliness, staff & service
Brilliant location
The location of this hotel was fantastic very close to restaurants and bars of old town but in a quiet location. Not the best looking hotel as it seems to be predominetly a lesiure and fitness club and has the feel of staying in a conference centre but all in all a nice hotel. Rooms are clean and basic with no frills but very comfortable.

2/10 Terrible

A.Bongers

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT THAT GOOD
This is a very limited hotel in a great location. It is cheap so you should not have high expectation. If it is a bed (with a flate sheet resting on top of the bed and not tuck in) or you want a Gym then great but if you want anything else then don't go with high expectations.

8/10 Good

EL

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Wonderful location and free parking
Hotel is located in the heart of Old Town with free parking! Room was very basic but good quality - price ratio. Basic, sufficient though, breakfast also included in room price. Helpful friendly staff.