All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
If you are looking for renovated, super clean and reasonable sized room, GRAND DRAGON IS THE PICK! Especially for families w young children where hygiene and cleanliness is the top priority.
The downside is there are no shopping mall here except some eateries and super markets.
angie
Stayed 1 night in Sep 2023
Response from Easy on 29 Sept 2023
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
Suite was clean and spacious; however the drain in the shower was super slow and the mattress is very hard to sleep on
Cecilia
Stayed 1 night in Feb 2023
Response from Easy on 13 Feb 2023
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. We would like to express our sincerely apologies for the poor service experience during your stay. Management has reviewed your comments and we will continue to improve the quality of our services.Once again, thank you for sharing your stay with us. We sincerely look forward to service you, your family and friends again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
Hotel under renovation. Limited facilities.
So only the price is good.
TK
Stayed 4 nights in Dec 2019
Response from Easy Sou on 18 Dec 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. In order to provide a safety and comfortable environment to our guests, hotel will be a decoration maintenance of exterior wall and rooms renovation program processing. We hope to provide you with better service at your next visit.
Once again, thank you for sharing your stay with us. We sincerely look forward to service you again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.
6/10 Okay
Verified traveller
Business traveller
9 Dec 2019
Liked: Cleanliness
Verified traveller
Stayed 2 nights in Dec 2019
Response from Easy Sou on 10 Dec 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
Noice and dirty. Front desk stuff is not friendly. Smoking in the surringdong area
Verified traveller
Stayed 1 night in Dec 2019
Response from Easy Sou on 9 Dec 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. We would like to express our sincere apologies for the poor service experience during your stay. We will improve our services and skills and hope to provide you with better service at your next visit.
Once again, thank you for sharing your stay with us. We sincerely look forward to service you again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.
Amazing service by staff, lot of amenities given for free.
Verified traveller
Stayed 1 night in Dec 2019
Response from Easy Sou on 9 Dec 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. We will improve our service and hope to provide you with better service at your next visit.
Once again, thank you for sharing your stay with us. We sincerely look forward to service you again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. We would like to express our sincere apologies for the poor service experience during your stay.We will improve our service and hope to provide you with better service at your next visit.
Once again, thank you for sharing your stay with us. We sincerely look forward to service you again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.
Not bad for this price. I found a dirty towel when I arrived the room, but everything else looked clean. I stayed 5 nights. Middle of that I was requested to change the room due to the construction noise. The staff were good; some of them were able to speak English.
Verified traveller
Stayed 5 nights in Nov 2019
Response from Easy Sou on 13 Nov 2019
Dear guests, thank you for choosing Grand Dragon Hotel and sharing your experience with us. We are glad to hear that you have had a great time and affirmation of our service. Your satisfaction is the biggest motivation for our efforts. We will improve our room cleaning and hope to provide you with better service at your next visit.
Once again, thank you for sharing your stay with us. We sincerely look forward to service you again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
8/10 Good
Verified traveller
4 Sept 2019
Liked: Cleanliness
Likes: Overall room is adequate, bed is large
Dislikes: Gym is in maintenance, noisy
Verified traveller
Stayed 2 nights in Aug 2019
Response from Easy Sou on 5 Sept 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. In order to provide a safety and comfortable environment to our guests, hotel will be a decoration maintenance of exterior wall and rooms renovation program processing. During this time ,swimming pool and fitness facilities may not be available. We hope to provide you with better service at your next visit.
Once again, thank you for sharing your stay with us. We sincerely look forward to service you again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.
8/10 Good
Verified traveller
13 Aug 2019
Verified traveller
Stayed 1 night in Aug 2019
Response from Easy Sou on 14 Aug 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
Room is clean and spacious, bedding and pillows are comfy. Not much shopping and far from the big hotels and casinos. Shuttle runs till 6 o’clock. 10 minutes taxi to vicinity casinos. Staff is friendly and helpful. Check in’s was quick.
Verified traveller
Stayed 2 nights in May 2019
Response from Easy Sou on 29 May 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
6/10 Okay
Verified traveller
Travelled with partner
16 May 2019
Liked: Staff & service
The exterior and interior of the hotel are a bit old
Verified traveller
Stayed 1 night in May 2019
Response from Easy Sou on 24 May 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. In order to provide a safety and comfortable environment to our guests, hotel will be a decoration maintenance of exterior wall and rooms renovation program processing. We hope to provide you with better service at your next visit.
Once again, thank you for sharing your stay with us. We sincerely look forward to service you again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.
8/10 Good
Ying
14 May 2019
Liked: Cleanliness, staff & service
Very clean room, bathroom, bedding and pillows are very comfy. Location in the residential area and is quiet. Convenient store, few eateries Chinese food and Portuguese food, and try cleaning/laundry services a block from the hotel. Shuttles to the ferry terminals and Macao airport.
Ying
Stayed 2 nights in May 2019
Response from Easy Sou on 15 May 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
8/10 Good
Verified traveller
13 May 2019
Verified traveller
Stayed 2 nights in May 2019
Response from Easy Sou on 14 May 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
6/10 Okay
Verified traveller
Business traveller
29 Apr 2019
Liked: Cleanliness
The front desk at 21st floor. The staff not very friendly.
Verified traveller
Stayed 1 night in Apr 2019
Response from Easy Sou on 8 May 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. We would like to express our sincerely apologies for the poor service experience during your stay. Management has reviewed your comments and we will continue to improve the quality of our services.
Once again, thank you for sharing your stay with us. We sincerely look forward to service you, your family and friends again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
10/10 Excellent
Verified traveller
17 Mar 2019
Verified traveller
Stayed 1 night in Mar 2019
Response from Easy Sou on 2 Apr 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
6/10 Okay
Eyvind
27 Feb 2019
Deceptive
Far out from main areas. It says in the ad "Near Venetian" but that is not true. You need to take the time to find transportation and drive for 10 min.
Eyvind
Stayed 1 night in Feb 2019
Response from Easy Sou on 27 Feb 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. We would like to express our sincere apologies for the poor service experience during your stay. Management has reviewed your comments and will continue to improve the quality of our services.
Once again, thank you for sharing your stay with us. We sincerely look forward to service you, your family and friends again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
A very convenient location. Like the comfortable bed and clean bedding. The breakfast was good with efficient service.
Would like to come back again. Bravo !
Verified traveller
Stayed 1 night in Jan 2019
Response from Easy Sou on 15 Jan 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
The rooms were excellent. Unfortunately the gym was closed. The surrounding location was pretty good. You’re a short cab ride to the large casinos. There’s a drug store, Korean restaurant, and a massage parlor nearby.
Jason
Stayed 2 nights in Dec 2018
Response from Easy Sou on 11 Jan 2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Our gym room will be reopen soon. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you and your family again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
6/10 Okay
Pui
24 Nov 2018
All good except checking in took almost half an hour , and the name on the booking is different to the hotel which was difficult as most ppl don’t know .
Pui
Stayed 1 night in Nov 2018
Response from Easy Sou on 28 Nov 2018
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Management has reviewed your comments and will continue to improve the quality of our services.
Once again, thank you for sharing your stay with us. We sincerely look forward to service you, your family and friends again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you and your family again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you and your family again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you and your family again in the near future and experiencing the hospitality of the Grand Dragon Hotel.
International restaurant closed so only a Chinese one that opens at 10.00 am
No alcohol served in casino , could not get a beer in the so called lobby lounge .
Room , bathroom, shower all good so too WiFi
Check in oddly on top floor (21 st)
It was a very comfortable stay for the 4 nights in Macau. I faced issues though in communicating with the staff at the front desk at the time of check-in and checkout. They seriously lack at understanding English language. But apart from that the room comfort, cleanliness and maintenance was exemplary.