On the beach, sun-loungers, beach umbrellas, beach towels

Reviews of Pickalbatros White Beach Taghazout - Adults Friendly 16 Years Plus - Ultra All Inclusive

5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 91 out of 159 reviews" "
Rating 8 - Good. 39 out of 159 reviews" "
Rating 6 - Okay. 7 out of 159 reviews" "
Rating 4 - Poor. 12 out of 159 reviews" "
Rating 2 - Terrible. 10 out of 159 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shupi

Liked: Cleanliness, staff & service, property conditions & facilities
Was not happy with the cocktails. They were not of good quality and alcohol was over diluted. Would have expected gowns and slippers in rooms.
Stayed 4 nights in May 2024

10/10 Excellent

Pardip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort is brilliant from the moment you get dropped off to the moment you leave.
Stayed 4 nights in May 2024

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from ZAHRA on 15 Apr 2024
Merci beaucoup pour votre retour d'expérience ! Nous sommes ravis d'apprendre que vous avez été satisfaits de votre séjour dans notre hôtel.

8/10 Good

Vaishali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Zahra on 5 Apr 2024
Merci beaucoup pour votre retour d'expérience ! Nous sommes ravis d'apprendre que vous avez été satisfaits de votre séjour dans notre hôtel.

8/10 Good

Rana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to the beach. Nice walk along the promenade. Food was good with plenty of options. The “special” Moroccan restaurant was not so special.
Stayed 5 nights in Mar 2024
Response from Zahra on 3 Apr 2024
Dear Guest,We're glad to hear that you enjoyed the proximity to the beach and the pleasant walk along the promenade. It's also wonderful to know that you found our food offerings satisfactory with plenty of options to choose from.We sincerely apologize if the "special" Moroccan restaurant did not meet your expectations. Your feedback is valuable to us, and we will definitely take it into consideration to improve our services and offerings.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time here during our stay. The hotel is just as described and pictured; it is clean, spacious and there is lots to do. The staff are all extremely friendly and polite. The entertainment team worked very hard and would come over and make conversation and remember you. A shout out too to Mustapha for keeping our room clean and tidy each day. The only non 5* we have given is for the area because as soon as you step outside the back of the hotel or even if at the perimeter there are locals there trying to sell to you/ask for ‘gifts’; it felt safer to be inside the hotel. The other hotels further down the road did not seem to have this. Also the hotel app was not up to date with what the day and evening entertainment was which meant we missed activities.
Stayed 7 nights in Mar 2024
Response from zahra on 30 Mar 2024
Thank you very much for your feedback, We are delighted to learn that you were satisfied with your stay in our hotel.

10/10 Excellent

Timothy John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Agadir, great people, friendly and attentive service, super well kept and clean. Would recommend the Pickalbatros, excellent value and all round.
Stayed 6 nights in Feb 2024
Response from Zahra on 11 Mar 2024
Merci beaucoup pour votre retour d'expérience ! Nous sommes ravis d'apprendre que vous avez été satisfaits de votre séjour dans notre hôtel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!!!
Amazing stay at this hotel! Everything was so smooth from arrival all the way to check out. I booked transfers through the hotel beforehand and Zehra was always very prompt in responding through the chat messenger. Also thanks to the reception team for always answering our questions and requests. Special thanks to Mustapha in housekeeping for keeping our room spotless every day! We will definitely be visiting again and recommending to family and friends
Stayed 5 nights in Feb 2024
Response from Zahra on 11 Mar 2024
Merci beaucoup pour votre retour d'expérience ! Nous sommes ravis d'apprendre que vous avez été satisfaits de votre séjour dans notre hôtel.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We were amazed at how good this hotel was.Layout was beautiful and gorgeous when lit up at night.Food was great with good quality and choice.The hotel is well kept and spotlessly clean.But what really makes this hotel is the most amazing,friendly and helpful team of staff.
Stayed 1 night in Jan 2024
Response from Zahra on 11 Mar 2024
Merci beaucoup pour votre retour d'expérience ! Nous sommes ravis d'apprendre que vous avez été satisfaits de votre séjour dans notre hôtel.

10/10 Excellent

Adriana Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Zahra on 11 Mar 2024
Merci beaucoup pour votre retour d'expérience ! Nous sommes ravis d'apprendre que vous avez été satisfaits de votre séjour dans notre hôtel.

4/10 Poor

Iftekhar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from zahra on 29 Jan 2024
Cher client,Merci pour votre feedback .Cordialement

10/10 Excellent

Ndeye Sokhna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel one of the best I’ve ever been the best in taghazout
Stayed 3 nights in Jan 2024
Response from zahra on 25 Jan 2024
Dear Guest,Merci beaucoup pour votre retour d'expérience ! Nous sommes ravis d'apprendre que vous avez été satisfaits de votre séjour dans notre hôtel. Cordialement

6/10 Okay

Rashid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service ,staff and food were great, but the rooms are very small
Stayed 2 nights in Jan 2024
Response from zahra on 23 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed the service, staff, and food.We understand your feedback about the room size.Kind regrads

4/10 Poor

zak

Stayed 1 night in Jan 2024
Response from Zahra on 19 Jan 2024
Thank you for your feedback. We're always looking for ways to improve, and we appreciate your letting us know what you think.

4/10 Poor

zak

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Entertainment is really bad and evrythink shuts of at 12 midnight moddle of knowwere very boring at timesand pools are very shalow
Stayed 1 night in Jan 2024
Response from Zahra on 19 Jan 2024
Dear GuestThank you for your feedback. We're sorry to hear that you haven't been enjoying your stay so far. We understand that limited entertainment options, early closures, and shallow pools can be frustrating. .Kind regards

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Zahra on 12 Jan 2024
Merci beaucoup pour votre retour d'expérience ! Nous sommes ravis d'apprendre que vous avez été satisfaits de votre séjour dans notre hôtel.

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing stay, food was great and service fantastic! Spa was also fabulous as we had the hammam. Would definitely come again.
Stayed 7 nights in Dec 2023
Response from Zahra on 12 Jan 2024
Thank you very much for your feedback! We are delighted to learn that you were satisfied with your stay in our hotel.kIND REGARDS

10/10 Excellent

Loubna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay all inclusive!! Professional staff, high quality buffet food, multiple options for relaxations.Adult only starting at age 16💯🇲🇦❤️
Stayed 2 nights in Jan 2024
Response from Zahra on 12 Jan 2024
Thank you very much for your feedback! We are delighted to learn that you were satisfied with your stay in our hotel.Kind regards

10/10 Excellent

Ishrat

Stayed 5 nights in Dec 2023
Response from Zahra on 12 Jan 2024
Merci beaucoup pour votre retour d'expérience ! Nous sommes ravis d'apprendre que vous avez été satisfaits de votre séjour dans notre hôtel.

8/10 Good

mohammed

Stayed 2 nights in Nov 2023
Response from zahra on 15 Nov 2023
Cher Mohammed,Merci beaucoup pour votre retour d'expérience ,Nous sommes ravis d'apprendre que vous avez été satisfaits de votre séjour dans notre hôtel. cordialement

10/10 Excellent

POLLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Safae on 13 Nov 2023
Dear Polly ,Thank you so much for taking the time to rate our resort . We are thrilled to hear that you had a memorable stay with us and that you gave us such a high rating.we hope to see you again !Kind Regards

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Fabulous place.clean,spacious,food excellent,hashim and rachid and other managers couldn’t do enough for you,all the staff were excellent.
Stayed 10 nights in Oct 2023
Response from Zahra on 4 Nov 2023
Dear Mick,Thank you very much for your feedback, We are delighted to learn that you were satisfied with your stay in our hotel.kind regards

8/10 Good

Ashmita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Food for vegetarian very limited qnd thode that had diatry requirements. Staff limit4e to help
Stayed 6 nights in Oct 2023
Response from Zahra on 4 Nov 2023
Cher Ashmita,Merci beaucoup pour votre retour d'expérience ! Nous sommes ravis d'apprendre que vous avez été satisfaits de votre séjour dans notre hôtel.

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the swimming pools and loungers around them; we often felt like the one we used was our own private pool as no one else was using it. Both rooms we had were very spacious and comfortable. The proximity to the local beaches was great and the sunsets beautiful. All the staff were polite, friendly and helpful. Particularly enjoyed sitting peacefully in the lobby area in the evenings and our A La carte meal in the Moroccan restaurant. Now the few niggly things: there was inconsistency with how the tables were laid out with cutlery. Often no spoons and we’d end up taking the small, plastic coffee stirrers. There wasn’t a proper system in place for the tennis court. The other thing about the court was that it was really small and it didn’t have proper drainage. Therefore when we’d had a day of rain, there were still puddles of water everywhere on it the following day. However, we were very grateful for the staff who were sent to try and clear it. Smoking was permitted in the main bar area which was very unpleasant ; also the outside eating area had no designated area for smokers.
Stayed 5 nights in Oct 2023
Response from Safae on 1 Nov 2023
Dear Alison ,Thank you for your feedback. We are glad to hear that you enjoyed your time with us, particularly the swimming pools, rooms, staff, food, and location. We apologize for the inconsistencies in cutlery placement and the lack of a proper system for the tennis court. We are working to improve these areas so that our guests can have a more enjoyable experience.We appreciate your feedback and hope to see you again soon.Kind Regards Guest Relation

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Safae.A on 14 Oct 2023
Nous tenons à vous remercier d'avoir noter notre. Nous espérons vous revoir bientôt au PICKALBATROS WHITE BEACH .

10/10 Excellent

Salah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Safae.A Guest Relations Department on 13 Sept 2023
Cher Mr Salah ,Merci d'avoir pris le temps pour noter notre hôtel et partager votre expérience avec nous .Nous sommes heureux de savoir que vous avez apprécié votre séjour , Nous espérons avoir l'occasion de vous accueillir à nouveau bientôt.

10/10 Excellent

Kissah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were superb, Hamza from Sachi restaurant, Aziz the concierge and Halima the cleaner,Front desk just to mention a few, the whole experiebce was good, the premises were clean and the food was good. Friendly enviroment
Stayed 5 nights in Sep 2023
Response from Safae.A Guest Relations Department on 13 Sept 2023
Dear Kissah ,We would like to think you for taking time and sharing your experience with us .we are happy to hear that you enjoyed your stay in PICKALBATROS WHITE BEACH TAGAHZOUT.We are looking forward to welcoming you again .Warm Regards

2/10 Terrible

Chadi

Stayed 5 nights in Aug 2023
Response from Guest Relations Department on 16 Oct 2023
Dear Chadi , we would like to thank you for choosing PICKALBATROS WHITE BEACH TAGAHZOUT .wa apologize if we didn't meet your expectations .we hope to welcoming you again and in the best conditions soon.Kind Regards !Safae

10/10 Excellent

Akram

Travelled with group
Liked: Amenities, property conditions & facilities
I liked the pool the food and the staff but one thing that I didn’t like was that there was no club or party life during the night
Stayed 4 nights in Aug 2023
Response from Guest Relation Department on 30 Aug 2023
Bonjour Nous sommes ravis d'apprendre que vous avez apprécié votre séjour à notre hôtel. Nous sommes toujours à la recherche de façons d'améliorer notre service.Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre hôtel.

10/10 Excellent

Ahsan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from Security to Management fantastic The reception and Entertainment Team and the waiters and Chefs fantastic
Stayed 7 nights in Jul 2023
Response from Guest Relation Department on 1 Aug 2023
Hello Thank you so much for your kind words ,we are happy to know that you had a great experience with our hotel staff.our team takes pride in providing excellent service ,your feedback means a lot to us and we look forward to welcoming you back.

10/10 Excellent

khalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice, the location is fantastic, the food is great. The hotel staff provided excellent services, thanks to all them. We had amazing time, and we will come back again.
Stayed 2 nights in Jul 2023
Response from GUEST RELATION DEPARTMENT on 1 Aug 2023
Hello thank you for choosing PICKALBATROS WHITE BEACH TAGHAZOUT for your holidays , we are happy to know that you had great time by us.we look forwad to welcome you again.Kind Regards

4/10 Poor

Tarik

Stayed 2 nights in Jun 2023
Response from Guest Relation on 18 Aug 2023
Dear Mr Tarik,First we would like to thank you for choosing to stay at the White Beach resort,we are sincerly sorry for not meeting your expections, and we would appreciate it if you can provide more details concerning your stay; should you need further information please contact usKind Regards

10/10 Excellent

Shirazali

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Freindly staff...very helpful. Animation team trying their best to keep guests entertained.
Stayed 6 nights in May 2023

10/10 Excellent

Burhan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at
Stayed 2 nights in Apr 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering this hotel was full, the lack of congestion around the resort makes it feel really special. The grounds are enormous so that no one is in each others way. We only stayed one night but had a really relaxing time. The staff were all super friendly and really went out of their way to make you feel welcome. The rooms are very modern and well appointed.
Stayed 1 night in Apr 2023

8/10 Good

Cindy Maria

Liked: Cleanliness, staff & service, amenities
A very beautiful property. Staff in the pool area was exceptional. The only disappointing factor I had was that I could not have my daughter and new son-in-law come to the hotel to visit me in my room. They did make the exception for one hour and I was thankful for that.
Stayed 3 nights in Apr 2023

8/10 Good

Azhar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A nice resort, property is very well maintained. Food was great but Azha restaurant was a disaster, avoid it, we ended up leaving after two bites of beef couscous, the worst ever I had in Morocco, but the other buffet option was great. A lot of pools and very nice open air jacuzzis with great sitting area. Check in was average, staff had no smiles, didn’t feel any welcoming atmosphere, however the cashier was full of life and made up for all the sad faces at the reception. Room was very comfortable with all you need in a room. Snack bar around swimming pools served chicken nuggets, macaroni, tuna and chicken sandwiches with so so quality. Overall a great experience, will definitely recommend.
Stayed 2 nights in Apr 2023

4/10 Poor

Youssef

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2023

8/10 Good

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel with all the pools you could ask for was amazing. The Spa is a must so reasonable and they where very good. Had the full works well worth the money. The rooms was amazing I stayed in one with a pool. The beds super comfy and the shower amazing. Only let down was food choices not much really on offer which was a shame when you look how amazing the hotel was
Stayed 5 nights in Mar 2023
Response from White Beach Resort on 5 Apr 2023
Hello Mr Kristy, we would like to thank you for you feedback we hope to see you soon among us again

10/10 Excellent

Waqar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Mme Rajae Directrice RP on 14 Jan 2023
Cher(e) Client(e),Nous tenons à vous remercier de nous avoir donné une excellente note suite à votre récente expérience au White Beach Resort Taghazout Bay, nous sommes extrêmement ravis d'apprendre que votre séjour ait éré un succès.Nous sommes impatients de vous revoir lors d'une prochaine magnifique experience au sein de notre établissement.Meilleurs voeux et merci,Mme Rajae Directrice RP

10/10 Excellent

Kinar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Mme Rajae Directrice RP on 16 Dec 2022
Bonjour Cher(e) Client(e),Merci d'avoir partagé ce beau commentaire.C'est tellement gratifiant pour toute l'équipe du White Beach Resort Taghazout Bay d'avoir reçu vos appréciation et savoir que nous avons contribué à faire de votre séjour un voyage mémorable à retenir, et nous vous souhaitons tous le meilleur pour votre avenir.Nous sommes impatients de vous revoir lors d'une prochaine magnifique expérience au sein de notre établissement.Cordialement Mme Rajae Directrice RP

10/10 Excellent

Kinar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best all inclusive
Very Warm welcome from Reception. easy check in. great food. great service. very clean.
Stayed 4 nights in Dec 2022
Response from Mrs Rajae PR Director on 16 Dec 2022
Dear Valued Customer,We would like to thank you for the lovely review you shared following your recent visit to our White Beach Resort Taghazout Bay hotel and are delighted to read that we were able to match your holiday expectations.We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.Kind RegardsMrs Rajae PR Director

10/10 Excellent

Wale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Mrs Rajae Directrice RP on 21 Nov 2022
Cher(e) Client(e),Nous tenons à vous remercier pour le temps que vous avez consacré à partager votre généreuse appréciation sur votre récent séjour au sein de notre hôtel le White Beach Resort Taghazout Bay, votre appréciation nous aidera à maintenir et améliorer la qualité des services que nous proposons à notre clientèle.Encore merci pour avoir choisi notre hôtel pour vos vacances et nous espérons vous accueillir à nouveau et d'avoir l'opportunité d'excéder vos attentes lors d'une prochaine occasion.Cordialement,Mrs Rajae Directrice RP

8/10 Good

Gareth

Liked: Cleanliness, amenities
This as a beautiful property in a stunning location if you like the waves and the sea. It couldn't be better in that respect. The property is really clean, and the swimming pools are fantastic. The food is excellent, there is a variety and the restaurant staff are excellent. The beach bar staff are brilliant and the activities team are really appropriate- only involving or including people who want to be. There is plenty of space for sunbathing around the pools. The room is lovely. The let-down. I went to reception three times to report that the patio door wouldn't lock, that the plug sockets in the room didn't work, and the shower in the room was almost always cold. Nothing was done about this at all. So cold showers in a five star hotel, anxiety around a ground floor room having a broken lock on the door, and unable to charge laptop etc,. unacceptable especially when I walked to reception multiple times to ask for help. The phone in the room didn't work, with some bizarre code required to make it work - I was never provided with the code. Some significant let-down's for an otherwise excellent property. The spa, hammam etc seemed a bit inaccessible without booking expensive treatments which was a shame. Gym could be open out of hours. Thanks to the lovely people who cleaned the room every day.
Stayed 9 nights in Nov 2022
Response from Mrs Rajae PR Director on 21 Nov 2022
Dear Valued Guest,First of all, we would like to thank you for taking the time to share your feedback via your rating.We completely understand your frustration and are deeply sorry for all the inconvenience that occurred during your stay.We work hard to deliver an exceptional guest experience, apparently, there were some lacks with the room facilities and we would like to apologize for this.We assure you that we will look into this matter deeply in order to prevent such uncomfortable situation.Sincerely yours,Mrs Rajae PR Director

6/10 Okay

Neal

Stayed 5 nights in Nov 2022
Response from Mrs Rajae Directrice RP on 21 Nov 2022
Cher(e) Client(e),Nous tenons à vous remercier pour le temps que vous avez consacré à partager votre appreciation sur votre récent séjour au sein de notre hôtel le White Beach Resort Taghazout Bay, votre appréciation nous aidera à maintenir et améliorer la qualité des services que nous proposons à notre clientèle.Encore merci pour avoir choisi notre hôtel pour vos vacances et nous espérons vous accueillir à nouveau et d'avoir l'opportunité d'excéder vos attentes lors d'une prochaine occasion.Cordialement,Mrs Rajae Directrice RP

10/10 Excellent

Rashid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel to visit in tagazout /Agadir. Excellent service, well worth your money. Make sure to visit the Spa where Salma and Khadeja will take excellent care of you. They are beyond excellent service offering you all your comfort require, morocan bath and massage that will relieve all your stress.l
Response from Mrs Rajae RP Director on 7 Nov 2022
Dear Valued Customer,Firstly, we would like to thank you for the lovely review you shared following your recent visit to our White Beach Resort Taghazout Bay and are delighted to read that we were able to match your holiday expectations.We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.Best regards,Mrs Rajae RP Director

4/10 Poor

Stuart

Travelled with partner
Liked: Staff & service
Beautiful from the the outside hotel! Supposedly only newly opened? Broken tiles everywhere, generally staff were excellent, however a few very rude/arrogant individuals in a five star hotel! Stayed nine nights ( they don’t do early check in we arriveed at 3AM but had to book the previous night!)hoping for a relaxing time, hotel trying to be everything to everyone but failing badly!Advertising on several sites suggested adult only, definitely not as kids everywhere and no adult only area, four day wedding had a rave one afternoon which was ridiculously loud and had sections secured off by security etc! Business conventions etc,Pool area music is fed from a centre stage so even from 100mtrs away you still get that Bass! Music by twenty and under years old is definitely not our thing! Evening entertainment non existent (although they put the effort in for Halloween 🎃)We just wanted to relax and unwind in the sun! Restaurant Food generally very good although a little repetitive! drinks very poor, drinks selection very poor, Bars kept running out of drinks (which is denied) Pool Bar selection very poor, frozen drink machine constantly broken even bottled Pepsi (no Coca Cola)tasted awful, Pool Snack bar same very poor selection every day with staff who just didn’t care! Again beautiful hotel being ruined by incompetent Senior Management only interested in saving pennies, however they’re ruining a Five star hotel and the Pickalbatros brand! Wouldn’t risk another stay
Response from Mrs Rajae PR Director on 3 Nov 2022
Dear Valued Cutomers,Thank you very much for taking the time to write this review about your experience at our hotel. I am sorry to ready that we did not meet your expectations fully . We value your feedback and this will be shared to the relevant department. We hope that we will have the opportunity to welcome you back again in the near future to restore your trust faith in our services.Kind regards,Mrs Rajae PR Director

2/10 Terrible

ALI, LONG BEACH

4/10 Poor

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Mumtaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel would’ve learnt very clean stuff from reception dining hall in containment cleaning room all fabulous very friendly very good you just cannot fault them in anyway well done With excellent customer service we shall be thinking of revisiting the hotel again. Mumtaz
Stayed 7 nights in Aug 2022
Response from Mrs. Rajae RP Director on 16 Sept 2022
Dear Valued Costumer,Thank you for taking the time to share with us your generous review.We are delighted that you enjoyed your stay at White Beach Resort Taghazout Bay, your satisfaction is the best compensation for our staff who work harder in order to offe our customers an impeccable service. and makes the White Beach Resort Taghazout Bay an address to remember for your next stays in Agadir.We hope to see you very soon !Thank you