Bar (di hartanah)

Ulasan tentang Holiday Inn Sudbury, an IHG Hotel

3 out of 5
Holiday Inn Sudbury, an IHG Hotel
1696 Regent St, Sudbury, ON

Ulasan

8.4

Sangat Baik

Penilaian 10 - Cemerlang. 451 daripada 1002 ulasan" "
Penilaian 8 - Baik. 353 daripada 1002 ulasan" "
Penilaian 6 - Boleh diterima. 113 daripada 1002 ulasan" "
Penilaian 4 - Lemah. 52 daripada 1002 ulasan" "
Penilaian 2 - Teruk. 33 daripada 1002 ulasan" "

8.6/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

8.0/10

Kemudahan

8.4/10

Keadaan hartanah & kemudahan

8.2/10

Mesra alam

Ulasan

8/10 Baik

Taylor

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Friendly staff, clean hotel and room, comfy beds, good wifi and tv. Ugly area (that's just Sudbury though), view from the room was an ugly parking lot lol
Menginap 1 malam pada Mei 2024

8/10 Baik

Katz

Mengembara bersama pasangan
We reserved and when we got there we add another 100$ to pay as a security deposit we’re still waiting on that money to be refunded. Our door wouldn’t shut on its own we had to close it and the jacuzzi tub only had one setting.

10/10 Cemerlang

Susan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We stayed there previously for hockey tournaments and was very happy so when my son was doing the marathon I immediately knew that was where we wanted to stay. The rooms are great, clean and the beds are so very comfortable. We would go there again for sure.
Menginap 1 malam pada Mei 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 27 Mei 2024
Dear Susan,Thank you for your wonderful review and for choosing to stay with us again at the Holiday Inn Sudbury. We're delighted to hear that you had such a positive experience during your previous stays and that you chose us for your son's marathon.It's great to know that you found our rooms to be clean and our beds very comfortable. We strive to provide a consistent and pleasant experience for all our guests, whether they're here for sports events or other activities.We look forward to welcoming you back for future stays. Best of luck to your son in his marathon and any future tournaments!Warm regards,Yours in hospitality,

4/10 Lemah

Paula

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Jill, Palm Harbor

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Recommend the upgraded king mini suite, was very nice.
Menginap 1 malam pada Mei 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 23 Mei 2024
Dear Jill,Thank you for your wonderful review and recommendation! We’re thrilled to hear that you enjoyed your stay in our upgraded king mini suite. Your feedback is greatly appreciated, and it’s fantastic to know that the room met your expectations.We look forward to welcoming you back to the Holiday Inn Sudbury in the future. If there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.Warm regards,Yours in hospitality,

10/10 Cemerlang

Jacques

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Respect
Menginap 2 malam pada Mei 2024

8/10 Baik

Adrianne

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Staff is friendly and accommodating. Worked it out that I could have my two rooms near each other.
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Angela

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Harry

Sukakan: Kebersihan
Menginap 1 malam pada Mei 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 17 Mei 2024
Dear Harry,Thank you for your wonderful 5/5 rating on Expedia! We're delighted to know that you had such a positive experience during your stay at the Holiday Inn Sudbury.Your satisfaction is our top priority, and it’s great to see that our efforts met your expectations. If there’s anything specific you enjoyed or any suggestions you have for us, we’d love to hear from you.We look forward to welcoming you back on your next visit to Sudbury.Warm regards,Yours in hospitality,

6/10 Boleh diterima

Georgina

Pengembara perniagaan, Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga
Sukakan: Kebersihan
Decent property. Pet friendly was much appreciated option.
Menginap 1 malam pada Mei 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 17 Mei 2024
Dear Georgina,Thank you for taking the time to share your feedback about your stay at the Holiday Inn Sudbury. We're glad to hear that you appreciated our pet-friendly option and found our property decent.We always strive to provide a comfortable and enjoyable experience for all our guests, including our furry friends. If there are any specific areas where you feel we could improve, please don't hesitate to let us know. Your feedback is invaluable in helping us enhance our services and facilities.We hope to have the opportunity to welcome you and your pet back for an even better stay in the future.Warm regards,Yours in hospitality,

4/10 Lemah

Dany

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
When I got to the room and checked the beds there was a used napkin with sauce on it brought it to the front desk and the manager refunded me and offered a room change.
Menginap 2 malam pada Mei 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 15 Mei 2024
Dear Dany,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered upon discovering the used napkin in your room. This is certainly not the level of cleanliness we strive to maintain, and we deeply regret that your stay was impacted as a result.We're glad to hear that our front desk team and manager were able to promptly address the issue by refunding you and offering a room change. Your satisfaction and comfort are our top priorities, and we appreciate your understanding in this matter.Please know that we have addressed this incident with our housekeeping team to prevent similar occurrences in the future. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience.Warm regards,Yours in hospitality,

10/10 Cemerlang

Daniel

Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent Sudbury accommodations, competitive pricing, quiet, well located, great amenities
Menginap 1 malam pada Mei 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 15 Mei 2024
Dear Daniel,Thank you for taking the time to share your feedback about your recent stay at the Holiday Inn Sudbury. We are delighted to hear that you found our accommodations excellent, our pricing competitive, and our location convenient. It's fantastic to know that you enjoyed our quiet atmosphere and found our amenities to your liking.Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,Yours in hospitality,

10/10 Cemerlang

James

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had a small problem and the maintenance man was there within 5 minutes
Menginap 1 malam pada Apr 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 14 Mei 2024
Dear James,Thank you for sharing your positive experience from your recent stay at the Holiday Inn Sudbury. We're delighted to hear that our maintenance team was able to promptly address any issues you encountered during your time with us.Ensuring our guests' comfort and satisfaction is our top priority, and we're glad that our team was able to swiftly resolve the problem you encountered. If you ever need any further assistance during your future stays, please don't hesitate to reach out to us.We appreciate your kind feedback and look forward to welcoming you back for another enjoyable stay whenever your travels bring you to Sudbury.Warm regards,Yours in hospitality,

10/10 Cemerlang

Francine

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Courteous staff
Menginap 1 malam pada Apr 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 14 Mei 2024
Dear Francine,Thank you for your wonderful review! We're delighted to hear that you found our staff to be courteous during your stay at the Holiday Inn Sudbury. Providing exceptional service is one of our top priorities, and we're thrilled that our team made a positive impression on you.We hope to have the opportunity to welcome you back for another pleasant stay in the future.Warm regards,Yours in hospitality,

10/10 Cemerlang

Jaxon

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Pretty clean. Very very nice suite. Great staff and great breakfast.
Menginap 1 malam pada Apr 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 13 Mei 2024
Dear Jaxon,Thank you for sharing your experience with us on Expedia! We're thrilled to hear that you enjoyed your stay at the Holiday Inn Sudbury.It's wonderful to know that you found your suite to be very nice and that you appreciated our clean facilities. Our team works hard to provide exceptional service, and your kind words about our staff are truly appreciated. We're also glad to hear that you enjoyed our breakfast offerings.We hope to have the pleasure of welcoming you back for another great stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,Yours in hospitality,

10/10 Cemerlang

Simranjit

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024

8/10 Baik

Warren

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice
Menginap 1 malam pada Apr 2024

8/10 Baik

Luis

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Rooms were comfortable and generally speaking clean. The overall facility was substandard on cleanliness and overall state of condition.
Menginap 2 malam pada Apr 2024

8/10 Baik

lachlan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
hotel and property old and in need of repair and upgrade
Menginap 1 malam pada Apr 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 22 Apr 2024
Dear Lachlan,Thank you for sharing your feedback regarding your recent stay at the Holiday Inn Sudbury. We appreciate your candid comments.We understand your concerns about the age of our property and any areas that may require repair or upgrades. Please know that we take all guest feedback seriously, and we are constantly working to improve and maintain our facilities to ensure a comfortable stay for our guests.Your feedback serves as valuable insight for our ongoing efforts to enhance the guest experience, and we will certainly take your comments into consideration as we plan for future improvements.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Yours in hospitality,

10/10 Cemerlang

Leonard

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Apr 2024

8/10 Baik

Reuben

Sukakan: Kebersihan, kakitangan & perkhidmatan
things were clean, breakfast was good
Menginap 2 malam pada Apr 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 17 Apr 2024
Dear Reuben,Thank you for taking the time to share your feedback about your recent stay at the Holiday Inn Sudbury. We're delighted to hear that you found our facilities clean and enjoyed the breakfast offerings.Your satisfaction is our priority, and we strive to maintain high standards of cleanliness and provide delicious breakfast options for our guests. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Warm regards,Yours in Hospitality,

10/10 Cemerlang

Julie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024

8/10 Baik

Anne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024

6/10 Boleh diterima

Joanne

Mengembara bersama keluarga dan kanak-kanak
Pool was out of service with nothing posted when i booked....my granddaughter was very disappointed
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Ahmad

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Awesome front line staff
Menginap 1 malam pada Apr 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 3 Apr 2024
Dear Ahmad,Thank you for taking the time to share your feedback with us! We are delighted to hear that you had an excellent experience with our front-line staff during your recent stay at the Holiday Inn Sudbury. Providing outstanding service is our top priority, and we're thrilled that our team made your visit memorable.Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic stay whenever your travels bring you to Sudbury.Best regards,Yours in hospitality,

10/10 Cemerlang

Douglas

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
overall satisfactory
Menginap 2 malam pada Mac 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 1 Apr 2024
Dear Douglas,Thank you for taking the time to share your feedback following your recent stay at the Holiday Inn Sudbury. We're delighted to hear that your experience was overall satisfactory.If there's anything specific you feel we could improve upon or any additional feedback you'd like to share, please don't hesitate to reach out. Your input is valuable to us as we continually strive to enhance the guest experience.We hope to have the pleasure of welcoming you back again in the future for an even more enjoyable stay.Warm regards,Yours in hospitality,

6/10 Boleh diterima

Myles

Pengembara perniagaan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
House keeping showing up at 8am is far too early. Shower in that particular room only had 1 temperature and it was extremely hot.
Menginap 2 malam pada Mac 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 1 Apr 2024
Dear Myles,Thank you for taking the time to share your feedback following your recent stay at the Holiday Inn Sudbury.We apologize for any inconvenience caused by our housekeeping staff arriving at 8 am. Hospitality standard housekeeping shifts typically begin as early as 7:30am to accommodate our guests' schedules, but we understand that this timing may not be suitable for everyone. Please know that guests can avoid any early checks by housekeeping by putting the do not disturb sign on your door. This will ensure that no housekeeper knocks on your door until you remove the sign or until check out time.Additionally, we apologize for the issue you experienced with the shower temperature in your room. Our maintenance team is actively investigating this matter to ensure that the water temperature is adjusted to provide a comfortable shower experience for our guests.We appreciate your feedback and hope that you will consider staying with us again in the future. Should you encounter any issues during your stay, please do not hesitate to contact the front desk so that we may promptly address them and ensure a more comfortable and satisfactory experience for you.Warm regards,Yours in hospitality,

8/10 Baik

Tanya, Mississauga

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Property was clean and convenient.
Menginap 2 malam pada Feb 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 26 Mac 2024
Dear Tanya,Thank you for taking the time to share your feedback about your recent stay at the Holiday Inn Sudbury. We're delighted to hear that you found our property clean and convenient.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Yours in hospitality,

8/10 Baik

Martha F

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Close to where we wanted to be,
Menginap 1 malam pada Mac 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 22 Mac 2024
Dear Martha F,Thank you for taking the time to share your feedback regarding your recent stay at the Holiday Inn Sudbury. We're pleased to hear that our hotel's location was convenient for your needs.We appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Yours in hospitality,

8/10 Baik

William

Menginap 1 malam pada Mac 2024

8/10 Baik

Adam

Menginap 2 malam pada Mac 2024

10/10 Cemerlang

Doris

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Second time at this place. Very pleased again
Menginap 1 malam pada Mac 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 11 Mac 2024
Dear Doris,Thank you for taking the time to leave a 5/5 review of your recent stay at the Holiday Inn Sudbury on Expedia! We're thrilled to hear that you were pleased with your stay for the second time.Your continued support means a lot to us, and we look forward to welcoming you back for many more enjoyable stays in the future!Warm regards,Yours in hospitality,

10/10 Cemerlang

Karine

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The pool need a little bit of love but overall, would stay here again
Menginap 1 malam pada Mac 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 7 Mac 2024
Dear Karine,Thank you for taking the time to leave a 5/5 review of your recent stay at the Holiday Inn Sudbury on Expedia! We're glad to hear that you enjoyed your stay overall and that you would consider staying with us again.We appreciate your feedback regarding the pool, and we will certainly take it into consideration as we continuously strive to improve our facilities for the comfort and enjoyment of our guests.We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Yours in hospitality,

10/10 Cemerlang

Dan

Sukakan: Kebersihan, keadaan hartanah & kemudahan
clean
Menginap 1 malam pada Mac 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 5 Mac 2024
Dear Dan,Thank you for taking the time to leave a 5/5 review of your recent stay at the Holiday Inn Sudbury on Expedia! We're delighted to hear that you found our hotel to be clean during your visit. Providing a clean and comfortable environment for our guests is a top priority for us.We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,Yours in hospitality

10/10 Cemerlang

Keith

Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Paul

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Selected the King suite. What a great room, loads of spece and great amenities.
Menginap 3 malam pada Feb 2024
Respons daripada Holiday Inn Sudbury Management Team pada 1 Mac 2024
Dear Paul,Thank you for taking the time to leave such a wonderful 5/5 review of your stay at The Holiday Inn Sudbury on Expedia! We're thrilled to hear that you enjoyed the King suite and found it to be spacious with great amenities. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Yours in hospitality,

10/10 Cemerlang

Kyle

Pengembara perniagaan, Mengembara bersama kumpulan
Sukakan: Kemudahan
All around great experience!
Menginap 1 malam pada Feb 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 28 Feb 2024
Dear Kyle,Thank you for taking the time to leave such a positive review of your stay at The Holiday Inn Sudbury on Expedia! We're thrilled to hear that you had an all-around great experience during your time with us. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Yours in hospitality

8/10 Baik

Guy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We enjoyed our stay and would recommend this hotel
Menginap 2 malam pada Feb 2024
Respons daripada The Holiday Inn Management Team pada 26 Feb 2024
Dear Guy,Thank you for taking the time to share your experience with us on Expedia. We're pleased to hear that you enjoyed your stay at The Holiday Inn Sudbury and that you would recommend our hotel. Your recommendation means a lot to us, and we appreciate your feedback.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Yours in hospitality

10/10 Cemerlang

Kristen

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great. Very clean
Menginap 1 malam pada Feb 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 26 Feb 2024
Dear Kristen,Thank you for your wonderful review on Expedia! We're delighted to hear that you had a great stay and found our hotel to be very clean. Providing a clean and comfortable environment for our guests is a top priority for us, and we're thrilled that we met your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back to The Holiday Inn Sudbury in the future.Warm regards,Yours in hospitality

10/10 Cemerlang

Zachary

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 27 Feb 2024
Dear Zachary,Thank you so much for your fantastic 5/5 review on Expedia! We're thrilled to hear that you had a great stay at The Holiday Inn Sudbury. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again soon.Warm regards,Yours in hospitality

10/10 Cemerlang

Jessica

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent service. Very easy check-in and check-out
Menginap 2 malam pada Feb 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 26 Feb 2024
Dear Jessica,Thank you for taking the time to share your experience with us on Expedia. We're thrilled to hear that you enjoyed excellent service and found our check-in and check-out process to be very easy. Your kind words mean a lot to us, and we appreciate your feedback.We look forward to welcoming you back for another exceptional stay at The Holiday Inn Sudbury.Warm regards,Yours in hospitality

10/10 Cemerlang

Derrick

Menginap 1 malam pada Feb 2024

8/10 Baik

Alyssa

Menginap 2 malam pada Feb 2024

6/10 Boleh diterima

krista

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I got a suite and expected more then a couch and lamp in a room. Very un inviting. Not worth the extra money
Menginap 1 malam pada Feb 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 14 Feb 2024
Dear Krista,Thank you for choosing to stay at the Holiday Inn Sudbury and for sharing your feedback with us. We appreciate your perspective and apologize if your experience did not meet your expectations.We regret to hear that the suite you booked did not fully meet your expectations. Providing comfortable and inviting accommodations is important to us, and we apologize if you found the room lacking in amenities. Your feedback regarding the suite's furnishings will be reviewed by our management team for further consideration and improvement.We understand your disappointment and apologize for any inconvenience this may have caused. Your satisfaction is important to us, and we will use your feedback to make necessary adjustments to enhance the experience for our guests in the future.We appreciate your patronage and hope to have the opportunity to welcome you back to the Holiday Inn Sudbury for a more enjoyable stay in the future.Warm regards,Yours in hospitality

10/10 Cemerlang

Myles

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great restaurant in the hotel. Amazing service. Very clean
Menginap 2 malam pada Feb 2024
Respons daripada The Holiday Inn Sudbury Management Team pada 13 Feb 2024
Dear Myles,Thank you for sharing such wonderful feedback about your recent stay at Holiday Inn Sudbury. We are thrilled to hear that you had an exceptional experience with us.We are delighted that you enjoyed dining at our restaurant and found the service to be amazing. Our team takes great pride in providing top-notch service to all our guests, and it is rewarding to know that their efforts made a positive impact on your stay.Maintaining a clean and comfortable environment for our guests is a top priority for us, so we are pleased to hear that you found our hotel to be very clean. We strive to uphold high standards of cleanliness and hygiene throughout our property to ensure a pleasant and safe experience for all our guests.Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back to Holiday Inn Sudbury in the future and providing you with another fantastic experience.Warm regards,Yours in hospitality,

8/10 Baik

Charlotte, Fort Albany

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024
Respons daripada The Holiday Inn Management Team pada 12 Feb 2024
Dear Charlotte,Thank you for choosing to stay at Holiday Inn Sudbury and for taking the time to rate your experience. We are delighted to see that you rated us 4 out of 5 stars on Expedia.Your satisfaction is our top priority, and we are thrilled to know that you had a positive overall experience during your recent visit.We would greatly appreciate any additional feedback or comments you may have about your stay, as this helps us to continually improve our services and amenities for future guests.Once again, thank you for choosing Holiday Inn Sudbury. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Yours in hospitality.

6/10 Boleh diterima

Shawn

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Good Hotel with some issues
I stay at the holiday Inn a lot when in Sudbury. It is a good place to stay but on this trip the room was a little less than perfect. It was all little things, but it added up to a 3-star review. The outlet near the bed was emitting a high-pitched sound that was loud enough to hear while in bed. The outlets were so loose that things would not stay plugged in. The outlet near the desk did not work so I had to plug in my computer further away. The lamp shade was damaged. In the shower the rack was falling off same with the towel hook. Just little things that can be fixed quickly. I would stay here again. Staff were excellent!
Menginap 2 malam pada Jan 2024
Respons daripada Holiday Inn Sudbury Management Team pada 12 Feb 2024
Dear Mr. Collins,Thank you for choosing to stay at Holiday Inn Sudbury and for taking the time to share your feedback with us. We appreciate your continued patronage and value your input as it helps us to improve the experiences of our guests.We regret to learn of the issues you encountered during your recent stay. Your comfort and satisfaction are of utmost importance to us, and we apologize for any inconvenience caused. We encourage our guests to contact the desk during their stay with any concerns, issues and requests, providing an opportunity to ensure your stay is comfortable and satisfactory. However, we take all feedback seriously and have taken immediate action to address the issues you raised. We are pleased to hear that despite the challenges you experienced, you found our staff to be excellent. Providing exceptional service is our top priority, and we are grateful for your recognition of our team's efforts.We hope to have the opportunity to welcome you back on your next trip to Sudbury. Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly.Thank you again for your feedback and for choosing Holiday Inn Sudbury.Warm regards,Yours in hospitality

8/10 Baik

Normand

Mengembara bersama pasangan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
All good but the washroom shower wasn’t as clean as it should have and sink ! And shower door did not have a guard as water leaked a bit on floor and toilet paper holder is stripped and crooked!
Menginap 1 malam pada Jan 2024
Respons daripada Guest Services, Holiday Inn Sudbury pada 29 Jan 2024
Dear Normand,Thank you for taking the time to share your feedback with us following your recent stay at the Holiday Inn Sudbury. We sincerely appreciate your generous 4/5 rating.We are pleased to hear that overall your experience was positive. However, we apologize for any inconvenience you encountered with the cleanliness of the bathroom and the issues with the shower door, sink, and toilet paper holder. Your comments are invaluable to us as we continuously strive to improve our services and ammenities.We encourage our guests to reach out to our front desk during their stay to address any concerns promptly. Our dedicated staff is here to ensure your comfort, and we are more than happy to assist with the issues you mentioned. If you would like to contact us directly at the hotel to provide us with your stay details we can look into the room and ensure that the feedback you provided is taken care of promptly.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Please feel free to contact us directly during your next visit if you need any assistance.Best regards,Yours in hospitality

10/10 Cemerlang

Taylor

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff was extremely nice and friendly, so professional and the hotel and rooms are beautiful
Menginap 1 malam pada Jan 2024
Respons daripada Guest Services, Holiday Inn Sudbury pada 29 Jan 2024
Dear Taylor,Thank you so much for taking the time to share your wonderful 5/5 review on Expedia! We are truly grateful for your kind words and thrilled to hear about your positive experience at our hotel.It's heartening to know that our staff's hospitality and professionalism left a positive impression on you. We strive to create a welcoming environment, and your feedback is a great validation of our efforts. Additionally, we're delighted that you found our hotel and rooms beautiful – creating a comfortable and aesthetically pleasing space for our guests is always a priority for us.Your feedback motivates us at the Holiday Inn Sudbury to continue delivering exceptional service, and we look forward to the opportunity to host you again in the future. If there's anything specific you loved about your stay or any areas where we can improve further for your next stay with us, please feel free to let us know.Thank you once again for patronage, and we appreciate your support!Best regards,Yours in hospitality

8/10 Baik

Cindie

Menginap 1 malam pada Jan 2024