Children’s play area – outdoor
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Reviews of Randolins Familienresort

3 out of 5
Randolins Familienresort
Via Curtins 2, St. Moritz, GR

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff were excellent
Stayed 2 nights in Mar 2023
Response from Kevin Salt, Deputy General Manager on 2 Apr 2023
Thank you for staying at Berghotel Randolins. We are glad you enjoyed the time here and could experience the renowned Randolins cordiality.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families or anybody
Great new family friendly hotel. Rooms good size and modern infrastructure. Kids loved the whirlpools and the playground. Restaurant a la carte delicious. Very good breakfast.
Stayed 3 nights in Jul 2019
Response from Stephan Amsler, General Manager on 9 Aug 2019
Thank you very much for your stay and your feedback. See you next time!

10/10 Excellent

SD

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I travelled with my family (4 adults, 2 kids, 1 infant). We were wonderfully surprised by the quality of our experience here starting from our shuttle pick up from the train station. Just a quick 10min drive up and we were surrounded by snow covered peaks and evergreens/green grass; I felt like we were living the “Sound of Music”. This is a kid friendly place, and the small touches made a big impression such as the playground, bed rails for my baby, and fun design for the kids. The wellness center has a kid friendly time from 4-6pm, and the kids had fun splashing around in the indoor and outdoor tub. The restaurant on site has wonderful views and good food. Also, the staff were just so sweet and welcoming.
Stayed 1 night in Jun 2019
Response from Stephan Amsler, General Manager on 21 Jun 2019
Thank you so much for your great review. We are glad that you and your family had a wonderful time at our hotel and hope to welcome you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Good day, thank you for your great feedback.

8/10 Good

ABUJCC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snow in front of room
It's an OK 3 star hotel. Things to improve, Internet didn't work for 24 hours. Laundry is only a 5 kg machine with no dryer, in this weather our clothes stayed wet for over 24 hours. It is almost better not to advertise as having a laundry.

8/10 Good

Maya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024
Response from Kevin Salt, Vizedirektor on 13 Feb 2024
Danke für Ihren Aufenthalt im Randolins Familienresort und bis zum nächsten Mal!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Kevin Salt, Vizedirektor on 29 Aug 2023
Vielen Dank für die tolle Bewertung und bis zum nächsten Mal!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Ambiente in Mitten der Natur, Wald und Sicht auf die Engadiner Berge!
Stayed 1 night in Sep 2021
Response from Kevin Salt, Vizedirektor on 2 Apr 2023
Herzlichen Dank für den Aufenthalt im Berghotel Randolins!

10/10 Excellent

Jeremie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On reviendra
Idéale en famille, chambre au top et environnement agréable. Il manque juste un frigo dans la chambre et c'est parfait ;-)
Stayed 4 nights in Jul 2020
Response from Stephan Amsler, Direktion on 23 Jul 2020
Merci pour votre séjours chez nous et votre feedback. A la prochaine, alors!

8/10 Good

Zortea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Randolino on 12 Jun 2019
Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Stephan Amsler, Direktion on 12 Jan 2019
Thank you very much.

8/10 Good

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Randolins Familienresort
Bom hotel.
Stayed 1 night in Jul 2017
Dear Marco, thank you for your great feedback about our hotel. See you again soon!

10/10 Excellent

Mirja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed two nights with our family (parents and two school aged kids). The room, although not overly spacious, worked really well for us. The location was excellent and the view from our room was breathtaking. The hotel was somewhat detached from the town but there was a shuttle that ran between the hotel and few places in the town center multiple times a day. And anyway the hotel restaurant was just great so we didn't have to leave to the town to have a dinner.
Stayed 2 nights in Jun 2017
Dear Mirja, thank you for your lovely feedback. Good to hear that you had a great stay at the Randolins.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschöne Lage
Das Hotel liegt im berühmten und wunderschönen Suvretta-Hang. Das Panorama ist atemberaubend. Die Familienzimmer im neurenovierten Teil sind sehr großzügig und geschmackvoll, gemütlich und modern eingerichtet und gehen direkt zum tollen Spielplatz raus. Ab und zu kann man Eichhörnchen und Rehe beobachten. Da das Hotel abseits vom Zentrum liegt, bietet das Hotel am Morgen ( leider nur bis 10 Uhr) und am Nachmittag einen kostenlosen Shuttlebus zum Zentum, Bahnhof und zum Hallenbad. Das Hotel bietet auch sonst sehr viel für den Preis. Das Frühstücksbüffet ist umfangreich und fein. Es werden sogar verschiedene Aktivitäten geboten.
Response from Stephan Amsler, Direktion on 27 Aug 2018
Vielen Dank!

6/10 Okay

joakim

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort