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"Great location close to train station; clean rooms and lovely staff."

"Really first class service 😁"

"It was very quiet and just a lovely place to stay. "

"Lovely clean hotel. Good food and drinks. Great stopover before cruise"

"It was an excellent stay that the staff aided by being very friendly and helpful. My sister travelled from America and has to have gluten free. Simi and Jaison made sure she got everything she needed and Simi especially is a friendly and bubbly member of the staff. The only criticism is there was nowhere for me to sit as all the chairs were too low for me as I suffer from Arthritis. Maybe add a couple of adjustable leg chairs, please! The hotel is wheelchair friendly and all the staff were happy to help whenever needed. The hotel was spotlessly clean. We had breakfast every morning with a great selection from cereal to cooked food, American pancakes and full English, Lots of fruit and juices as well as coffee and tea were available. The room I was given had a disabled bathroom. The bedroom had plenty of room for my walker."

"We stayed 2 nites pre cruise on Queen Mary 2. We ate twice in the restaurant and food was tasty. Our room was comfortable and the front desk young lady, Rakshya?, was most pleasant and helpful"

"Great value for money, comfy beds, spacious room & very clean - staff are superb, give them all a 10 out of 10 - don’t forget to put your reg number in the machine at reception if using their parking "

"Our room was good nice and clean Bed was comfortable.Bathroom nice and clean.Great for one night before our cruise. Right next to wetherspoons . It is an old hotel and needs an update.We just managed to park in the hotel car park which is quite small . "

"I enjoted my stay at the hotel. The old world experience of staying in a building that was built for people and not for profit was great. The room size was very generous and I felt comfortable. The fittings were all in good order and well maintained. The view of the roof immediately outside the window was not what I had hoped for but it did show that maintainence on the roof was needed. The small beech trees growing on the rafters needs urgent attention. The shower also needs a clear warning attached to it as the way the shower is plumbed the pressure in the pipes is not moderated by a thermostatic valve. This means that one minute the water temperature is ok but the next, the water is either scalding hot or freezing cold!! On balance, I would use the hotel again. It is a bastion against the intrusions of modern new buildings and needs preserving at all costs!!"