1 bedroom, premium bedding, pillow-top beds, minibar
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Reviews of Clarion Hotel Air

4 out of 5
Clarion Hotel Air
Utsolaarmen 16, Sola

Reviews

9.2

Wonderful

Rating 10 - Excellent. 210 out of 331 reviews" "
Rating 8 - Good. 98 out of 331 reviews" "
Rating 6 - Okay. 13 out of 331 reviews" "
Rating 4 - Poor. 3 out of 331 reviews" "
Rating 2 - Terrible. 7 out of 331 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from Eirin on 29 Jan 2024
Hi David, Thank you so much for taking you time to give us thos review! We are glad that you had a pleasant stay. We look forward to warmly welcome you back to our hotel another time. Best Regards Clarion Air.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not worth it
This is one of the more expensive hotels in Stavanger/Sola. It took more than 30 minutes to check in at the reception. They didn't honor my payment via hotels.com and wanted me to pay them directly. While I refused, they wanted me to fish up a bank statement showing I had payed hotels.com at the counter. What a miserly service! The room itself was a huge disappointment. Really small! They had a tv, but it was mounted 90 degrees vis a vis the long side of the bed. This hotel is simply not worth paying for. There are better coices in the area for a lot less.
Stayed 1 night in Nov 2023
Response from Luke - Welcome Office Agent on 19 Nov 2023
Hi! Thank you for your honest review.We apologise for the inconvenience we've caused you during your check-in experience - this may have to do with our recent transfer to new systems and obviously hasn't been without its issues, which may have been why we had to confirm your billing details. This shouldn't be an issue in the future, and we hope to get the chance to improve on your first impression in the future.Stay safe!

10/10 Excellent

JULIE, ROCKY FACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel walking distance from SVG airport
Stayed 1 night in Nov 2023
Response from Pernille, Front Office Agent on 13 Nov 2023
Hi Julie! Thank you for taking your time to give us a review! We hope we get to welcome you to our hotel another time. Have a lovely day!

8/10 Good

JULIE, ROCKY FACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, courteous, and service-oriented staff. Clean, well-maintained room and common areas.
Stayed 1 night in Oct 2023
Response from Pernille, Front Office Agent on 13 Nov 2023
Hi Julie! Thank you for taking your time to give us a review! We hope we get to welcome you to our hotel another time. Have a lovely day!

10/10 Excellent

Karl Gundersen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable place to stay.
Stayed 1 night in Sep 2023
Response from Hanne- Front desk Clarion Hotel Air on 15 Sept 2023
Thank you for taking the time to give us a reveiw.We hope to see you again:-)

8/10 Good

Ruben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance of the airport and there is an airport bus going to Stavanger, further a bus going to Sandnes. The hotel has spacious rooms and really good complimentary breakfast with early bird options including fish, fruits, bread, Joghurt, Juice and warm drinks from 4am.
Stayed 1 night in Sep 2023
Response from Luke - Welcome Office Agent on 4 Sept 2023
Hi Ruben, thank you for the kind words! We hope to see you again soon!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast buffet
Stayed 1 night in Jul 2023
Response from Marte Elise - Welcome Office Supervisor on 11 Jul 2023
Thank you so much for this review, John! Hope we get to welcome you again :-)

10/10 Excellent

VANINA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always coming back
What an amazing place to stay ... the staff is beyond helpful ... as yesterday was world women day, they had a little something for every woman, who checked in, which was the sweetest touch If you happen to be there for business, a lot is in walking distance aswell
Stayed 1 night in Mar 2023
Response from Ine - Front Office Manager on 10 Mar 2023
Thank you so much for your lovely review! We are so happy to know you enjoyed your stay. We are looking forward to welcome you back!

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The room was super clean with a comfortable bed. The huge pillow was a plus! The lady at the check-in desk was very nice and friendly. When we found out we just had one set of towels in the room, we went down to the front desk and asked for another set. Another staff helped us with that and she was also very friendly and helpful. Your staffs were fabulous!! Location is great, just an easy 10-minute walk from the airport, even with a suitcase. One little side note. Your shower temperature was pretty interesting. The water temperature had a pattern of: 15-20 seconds of a perfect temp, then 1 second too hot, followed by 1 second too cold, and then 15-20 seconds of the perfect temp again.... It kept this pattern for the entire time I was in the shower!! We stayed at the 10th floor, it could be the reason. Overall, I enjoyed my stay.
Stayed 1 night in Dec 2022
Response from Emma - Welcome Office Agent on 29 Dec 2022
Thank you for the wonderful feedback Betty!We will take a look at the shower water in the top floor to see if theres anything faulty, we really appreciate the comment.Have a wonderful new years !Best regardsReception Clarion Air

10/10 Excellent

Monroe

Liked: Staff & service
Hotel staff were courteous, helpful, and efficient. Restaurant was good and reasonably priced. Complimentary FULL breakfast was over the top.
Stayed 1 night in Dec 2022
Response from Ine on 11 Dec 2022
Thank you so much for your kind review! We are so happy to know you had a pleasant stay here with us and enjoyed our service :) Welcome back!

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport - a very easy 10 minute walk. The breakfast choices were amazing. Too bad my first view of Stavanger from my hotel window is a grassy hill - however, a good viewing option just outside my door. Did make the room more private.
Stayed 1 night in Oct 2022
Response from Ine - Welcome Office Manager on 2 Nov 2022
Hello Tracy,Thank you for your nice feedback! We are so happy to hear you enjoyed your stay here with us at Clarion Hotel Air! Welcome back next time you visit Stavanger, hopefully we can then give you a room with a better view :)Kind regards

10/10 Excellent

Craig

Stayed 1 night in Sep 2022
Response from Front Office Clarion Hotel Air on 19 Sept 2022
Hi,Thank you for taking the time to give us a review.We hope to see you again:-)

10/10 Excellent

Uri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Marte Elise on 28 Jul 2022
Thank you for a great review. Hope we will see you again soon :-)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean. Breakfast buffet was excellent, and the wait staff was extremely friendly. Didn’t get the name of the waitress who helped me find an alternative milk, but Denisa was also extremely helpful, smiley, and such a pleasant lady to talk to. We will definitely stay here again.
Stayed 1 night in Mar 2022
Response from Hanne- Front Office Desk on 3 Apr 2022
Hi, Thank you for taking the time to write back to us. So nice to hear you had a nice stay and a good experience with us. Hope to see you back with us. And I will give your feedback to the waitress.

10/10 Excellent

thor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to Airport
Nice hotel with friendly staff
Stayed 1 night in Feb 2022

10/10 Excellent

Helga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good service and great Hotel.
Stayed 1 night in Dec 2021

8/10 Good

Jaap

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clarion hotel air
Clean room with a good bed, appearance of the room really good and no smell. Breakfast was extra ordinary good.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good modern facility. Convenient for airport and local clients.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, nothing special and nothing overtly wrong. The beds were less comfortable than at other hotels I have stayed at for this price but were not terrible.
Stayed 1 night in Jan 2020
Response from Anne Helliesen on 30 Jan 2020
Thank you for your feedback, hope to see you again soon!

8/10 Good

Tor-Hartvig

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2019
Response from Anne Helliesen on 4 Dec 2019
Hei Tor-Hartvig, takk for veldig hyggelig tilbakemelding. Hjertelig velkommen tilbake. vennlig hilsen Anne Christine Helliesen Hotel Manager

8/10 Good

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good location
Stayed 1 night in Oct 2019
Response from Anne Helliesen on 2 Dec 2019
Hi, thank you for your rating. We really appreciate it! Best regards, Anne Christine Helliesen Hotel Manager

10/10 Excellent

Benn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Great location for the airport, breakfast buffet was excellent, with good size rooms and friendly staff.
Stayed 1 night in Aug 2019
Response from Anne Helliesen on 7 Oct 2019
Thank you for your kind words. We really appreciate it. Best regards, Anne Helliesen Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully designed. Large Sunday buffet. Walkable to Stavanger airport.
Stayed 5 nights in Aug 2019
Response from Anne Helliesen on 7 Oct 2019
Thank you for your kind words. We really appreciate it. Best regards, Anne Helliesen Hotel Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Anne Helliesen on 7 Oct 2019
Hei, takk for flott rating, hjertelig velkommen tilbake! Vennlig hilsen, Anne Christine Helliesen Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, walking distance to the airport. We arrived early and left our luggage to visit Pulpit Rock. It is very convenient and the facilities and brakefast excellent!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
New spacious modern quite big room, and have tried many hotels in the area and this one is the best
Stayed 2 nights in Jun 2019
Response from Anne Helliesen on 10 Jul 2019
Hi, thank you so much for your feedback, we really appreciate it! :) Best regards, Anne Christine Helliesen Hotel Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Anne Helliesen on 10 Jul 2019
Hi, thank you so much for your feedback, we really appreciate it! :) Best regards, Anne Christine Helliesen Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient close to Stavanger airport!
Great hotel!
Stayed 1 night in Jun 2019
Response from Anne Helliesen on 10 Jul 2019
Hi, thank you so much for your feedback, we really appreciate it! :) Best regards, Anne Christine Helliesen Hotel Manager

10/10 Excellent

Kåre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good setvice
Satiesfied with everything !
Stayed 1 night in Apr 2019
Response from Eivind on 8 May 2019
Tusen takk Kåre, for din tilbakemelding! Vi håper å se deg igjen snart

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good convenient hotel
Good hotel for early or late flights from Stavanger Sola. Although I didn't do this, many people walked to the terminal from the hotel - probably a 5-10 minute walk. The room was nice, well equipped with shampoo, conditioner, shower gel and a hairdryer. The staff were really pleasant as well. Would definitely stay again for its convenience to the airport.
Stayed 1 night in Mar 2019
Response from Eivind Langeland on 10 Apr 2019
Thank you very much for your warm review Fiona. We hope that you will come back here someday, as we have improved even more! :)

8/10 Good

Torben Jegstrup, DK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just for business
Just for business. Too far from City Center. Rooms and Service very Nice
Stayed 1 night in Jan 2019
Response from Anne Helliesen on 13 Mar 2019
Hi Torben, I am glad to hear you enjoyed your stay with us. We hope to see you again soon :) Best regards, Anne Helliesen Hotel Manager

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes. OK. Everything good. Thank you. See you again next time!
Stayed 1 night in Dec 2018
Response from Anne on 8 Jan 2019
Hi John, So glad to hear you enjoyed your stay with us! See you soon :) Best regards, Anne Helliesen Hotel Manager

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Anne on 2 Jan 2019
Hi Sylvia, thank you for giving us top score! Best regards, Anne Christine Helliesen Hotel Manager

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Giant pillow and smoking pig
Good breakfast, modern, clean, but booked a two bed room, got a one bed room. Two pillows but one was so big it was unusable. One blanket/duvet that was too small for even one person. Its a 15 min walk to the airport and no shuttle on Sundays or late at night. The smoking pig sculpture out front is creepy not artsy.
Stayed 1 night in Dec 2018
Response from Anne on 6 Jan 2019
Hi, thanks for your review. I am sorry you did not get a double bed like you asked for, please contact me before your next stay, and I will arrange for a nice upgrade. Best regards, Anne Christine Helliesen Hotel Manager

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Airport Hotel
Very Good airport hotel within walking distance, or less than 5 minutes on the free shuttle bus. Room was comfortable, well appointed with a big double bed (not something you always get in Scandinavia). WiFi was excellent and the room was quiet. Toiletries were of a very high standard (Rituals) which was a nice additional bonus. One minor niggle was that the shower was over the bath, and I would prefer a walk in - but nothing serious. The food in the restaurant was excellent quality, and breakfast was a good selection and available from 6am, which meant I could grab a bite before jumping on the first flight out in the morning. Will try and stay here again next time I'm in Stavanger.
Stayed 1 night in Nov 2018
Response from Anne on 2 Jan 2019
Dear Colin, thank you for a very nice review, we hope to see you again in the near future. Best regards, Anne Christine Helliesen Hotel Manager

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Stayed 3 nights in Oct 2018
Response from Eivind on 7 Nov 2018
Thank you for your review Noah :)

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel near the airport
Stayed 1 night in Oct 2018
Response from Eivind on 7 Nov 2018
Thank you for your review

8/10 Good

Dan, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast. Location is isolated. Nothin in walking distance other than the airport.
Stayed 6 nights in Sep 2018
Response from Eivind on 9 Nov 2018
Thank you for your review Dan. Yes we are abit isolated out here in Sola. But there is a possibility to take a flightbus to the city center that takes around 20 minutes. If your coming back some other time, ask us in the reception.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

R, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018
Response from Anne Christine Helliesen, Hotel Manager on 17 Jun 2018
Hi, thanks for the great rating!

10/10 Excellent

David, haugesund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.
Everything about this hotel is brand new. From checking in and being greated by the staff who where very nice. The room was perfect really well furnished and nice and clean. The food is where this hotel really shines. Dinner was really good again staff polite and attentive. Breakfast was fantastic they had everything you could ever want in the buffet and all really good. The only thing I can pick fault with is the parking, if it had free overnight parking for guests this hotel would be full every night of the week I'm sure of it.
Stayed 1 night in Feb 2018
Response from Anne Christine Helliesen Hotel Manager on 22 May 2018
Dear David, thank you for your very kind words, and making us so proud!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel within walking distance of hte airport. Easy access to taxis and to the flybussen that takes you from the airport to downtown. Hotel staff were always cheeerful and help[ful.
Stayed 4 nights in Oct 2017
Response from Anne Christine Helliesen Hotel Manager on 22 May 2018
Hi, thank you for your kind words, our staff are just fantastic :)

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!
I stayed here with my husband after arriving very late to Stavanger airport. We arrived at 1am but didn't have any trouble checking in. Our room was on the small side but it had a huge bed which was extremely comfortable. We really enjoyed the breakfast buffet! It was one of the best ones we have ever had breakfast at. I would absolutely stay here again.
Dear Sarah, thank you for a great review, I am so happy to see that you enjoyed your stay with us. We hope to see you again in the near future! Best regards, Anne Helliesen Hotel Manager

10/10 Excellent

morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Between two flights, perfect, close to airport, nice roms , good food and service
Dear Morten, thanjk you for your kind words, we are so glad we lived up to your expectations! We hope to see you again in the near future. Best regards, Anne Helliesen Hotel Manager

2/10 Terrible

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
A very unpleasant stay with only 1 highlight -Roya
First the good - Incredible, efficient, professional and thorough support from Roya Ehsani - the mark I put on the score table was because all the other hotel representatives were polite but very inefficient Now the bad - Parking is subcontracted to a tricky/rogue company that profits from excessive prices and to have tricky ticket machines that will make you prone to a fine like in my case, furthermore the desk person politely disengaged from supporting or giving advice on how to use the machine and warn on the fines (which I later found out it was a reoccurring thing). My fine was an excessive 600NOK Hotel internet was down for the whole (yes the whole) stay, if it wasn't for Roya that help me through an alternate provider send important work emails I would have had to walk (good 20-25minutes) to the airport to get a connection. Restaurant during lunch unhelpful stating they did not have a menu (which is incorrect since there was one on the room) and only had either a very expensive course meal or a wrap, furthermore lack of knowledge on what beverages they had made me select plain water to make things simple Although bed is comfortable, Pillows are huge or not for sleeping (all 8 on the bed!!!!) giving me a sour neck the next morning. In summary an expensive and unpleasant stay

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel if you need to be close to the airport
Stayed at this hotel for conference. The hotel is located next to the airport (just a short walk) so Cannot say that the area is great unless you (i) need to stay here or (ii) like staying near airports. However, the hotel itself is excellent. The rooms are a reasonable size, but very modern and have a nice cosy feeling. The bathrooms are a good size. All aspects of the room were clean and comforatble and of a high standard. The staff at the hotel are extremely pleasant and very happy to help out with any questions. If you plan to eat in the hotel restaurant the food is of a high standard. Breakfast was very good with lots of hot and cold options available.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly satisfactory

10/10 Excellent

Martin Steve , Holmfirth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel
Hotel is about a 10 minutes flat walk from the airport. (Skandic hotel is nearer but often more expensive ). Check in was fast and friendly. Rubbish WiFi in 1st room but they swiftly moved me to a different room with great WiFi. Room was clean modern and comfortable.