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Reviews of Venue Hotel - The Lily

2 out of 5
Venue Hotel - The Lily
238 Joo Chiat Road, Singapore

Reviews

7.6

Good

Rating 10 - Excellent. 154 out of 635 reviews" "
Rating 8 - Good. 264 out of 635 reviews" "
Rating 6 - Okay. 163 out of 635 reviews" "
Rating 4 - Poor. 38 out of 635 reviews" "
Rating 2 - Terrible. 16 out of 635 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Good quality for the price. Good value.
Stayed 1 night in Apr 2024

6/10 Okay

Jia Yun

Stayed 2 nights in Feb 2024

10/10 Excellent

Roderick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay in. Good value money. Great friendly service. Would highly recommend.
Stayed 5 nights in Jan 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Budy

Stayed 1 night in Jan 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Aggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very Clean and comvinient place to be. Good location too. I will definitely stay there again.
Stayed 6 nights in Dec 2023

10/10 Excellent

MR

Stayed 1 night in Nov 2023

8/10 Good

Wai Yen

Stayed 1 night in Nov 2023

10/10 Excellent

Lip Ren

Stayed 1 night in Nov 2023

6/10 Okay

Taylor

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple. Room was fine, the bed was extremely comfortable. Bathroom spotless. Checking in andvoutvwas simplicity itself.
Stayed 1 night in Sep 2023

10/10 Excellent

Desmond

Stayed 1 night in Sep 2023

2/10 Terrible

ABULAITI

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It is not a hotel, just a little cave. I don’t stay there again even if it is free next time. It is cheaper than many other hotels, however it doesn’t worth any dollar you spend. The first room was dirty, the bed has blood in it. I booked the room with windows and they gave me room without window. Second day they gave me a room with window, but not any better than first room.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable great. Don't understand reason for no toilet paper glad someone told us to bring some
Stayed 3 nights in Aug 2023

8/10 Good

Kisslyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, good location with restaurants around. Staff was very friendly and helpful. The room (Superior Double Room) was clean, small (expected). It’s more ideal for very short stays and 1 person, maximum two people. My wife and I had two small luggage’s and one big one. There wasn’t enough space to open the luggage AND walk around the room. One (small) issue I had was, we got a room with a “window” but the window was sealed shut and we couldn’t even see outside the window. I booked it, paid the extra cost, with an expectation that I could open the window. If I knew I would not be able to open the window, I would have just paid less and gone with a windowless room.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michelle

Travelled with group
For a short stop over,this hotel I’d say is inexpensive,clean and plenty of places to eat or drink. Highly recommended.
Stayed 2 nights in Jul 2023

8/10 Good

Gigliola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, good stay
Stayed 3 nights in Jul 2023

2/10 Terrible

Kevin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked room (with windows). I got the rooms facing the street on the second floor. The windows are covered by louvres that cannot be opened. No light can come through. Obviously no view. The thermostat doesn't work. Too cold. Turn off the aircond to sleep else your face would be frozen. The noise from the streets are unbearable as it is along bus route. Hint of smoke in the room. The shower head holder is broken. Avoid
Stayed 2 nights in Jul 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Hema

Stayed 1 night in Jun 2023

6/10 Okay

Nora

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The Lily is very close walking distance to the Geylang shopping area. Lots of food options. The front desk staff were the best thing about the hotel, friendly and always helpful. Rooms were disappointing, smelled of mould and you could see it in the crevices of the bathroom. The lock on bathroom door was broken. Can also smell cigarette smoke coming in through the vents from another room, very strongly. Housekeeping was really sloppy, never seen a bed made up so lazily like that before. They did the bare minimum in cleaning.
Stayed 2 nights in May 2023

8/10 Good

Rowena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area and room.
Stayed 2 nights in Apr 2023

10/10 Excellent

Malaka

Stayed 1 night in Mar 2023

10/10 Excellent

Tati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. MRT is abit far from the hotel
Stayed 2 nights in Mar 2023

4/10 Poor

Amy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very small hotel space. No actual windows, even though I paid extra they were "guarded", so don't get the hotel with the [fake] windows! The hotel lobby always smells like really strong perfume, and the shower is literally space in the same as the toilet/restroom - no separate bath. A very weird setup. The only plus to this hotel was the location. Loved the streets and the walkability.
Stayed 2 nights in Feb 2023

8/10 Good

Ming Shun

Travelled with partner
Liked: Cleanliness, staff & service
Overall is good staying experience
Stayed 1 night in Jan 2023

6/10 Okay

M.

Stayed 2 nights in Jan 2023

10/10 Excellent

Chin Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Muhammad Ridhwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff there are very helpful

10/10 Excellent

Khaing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of dining options in the area plus it's got all the facilities you'd need for a budget hotel. Walls could be thicker but didn't bother me much. I would definitely stay here again given the opportunity.
Stayed 3 nights in Nov 2022

10/10 Excellent

wee shyong

Stayed 3 nights in Oct 2022

6/10 Okay

Naryssa

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Few items in the room were dirty & sticky. The shower head on the wall kept falling off. More than half of the 10 TV channels didnt work. However it is in a prime location as lots of restaurants on the same street. Front receptionist was very friendly.
Stayed 1 night in Oct 2022

4/10 Poor

mark

Travelled with partner
Disliked: Staff & service, property conditions & facilities
despite paying for a room with a window we were given a key for a room without. check in desk tried it on pretend confused even though showing in big letters on wotif check in receipt. room is tiny just enough to get around bed. bathroom shower in toilet area. alll this for only $220 Sing $. sure you can do better
Stayed 1 night in Sep 2022

10/10 Excellent

Montana

Travelled with group
Liked: Property conditions & facilities, room comfort
Great location ! Shops and transport within walking distance. Room is small and had no window but it was good. Free water bottles provided. Bathroom was ok. Overall would stay again !
Stayed 7 nights in Aug 2022

10/10 Excellent

Mae ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star experience
Very quick trip from the airport, very quiet hotel, friendly staff, we were upgraded to a suite, two very big queen beds, comfortable linens, smart Tv, mini fridge, very spacious room, very large bath tum, glass door showers, this hotel is a must to check in with.
Stayed 1 night in Aug 2022

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good except the room had cigarette smell.
Stayed 13 nights in Aug 2022

8/10 Good

Yumi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly!
Stayed 2 nights in Aug 2022

6/10 Okay

Sin Han

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the area had plenty of shops and restaurants and the rom was nice
Stayed 1 night in Jul 2022

10/10 Excellent

Zheng Rong Royven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Charles A Lopez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helped me change rooms, as I think I booked the wrong room size. I think there needs to be more cleaning staff, as rooms were cleaned but it seemed only had 1 or 2 people available to clean.
Stayed 4 nights in May 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty and moldy!!
The worst hotel i have ever been to in my life. Landed in Singapore at 2am and needed a place to stay in until I check in to my hotel at 2 pm, so I decided to go with this one. Oh my god, it s absolutely horrendous. When you get in, you smell mold and sewer. The check in was good, the employee was polite, we were given a suite. It was nasty, moldy and yuky, it didn’t look like I was in Singapore. Please stay away!!!
Stayed 1 night in Apr 2022

10/10 Excellent

ching chuan

Stayed 1 night in Feb 2022

10/10 Excellent

Zhi Dong

Stayed 1 night in Feb 2022

8/10 Good

ARAKAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Mohd Khairul

Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not your typical “tiny, basic, but clean” stay for the night. There’s a strong cigarette smell upon entering the lobby, and the same smell lingers in the rooms too. There’s an aircon outlet right above where your pillows are that keeps blowing air into your face while you sleep. There’s no way to hide from it as the double bed is quite small for two adults. Basic design mistake
Stayed 1 night in Dec 2021

10/10 Excellent

Renee

Stayed 1 night in Dec 2021