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Reviews of Hotel 81 Rochor

2 out of 5
Hotel 81 Rochor
5 Jalan Besar, Singapore

Reviews

6.6
Rating 10 - Excellent. 38 out of 399 reviews" "
Rating 8 - Good. 144 out of 399 reviews" "
Rating 6 - Okay. 130 out of 399 reviews" "
Rating 4 - Poor. 56 out of 399 reviews" "
Rating 2 - Terrible. 31 out of 399 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Kong Wai

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not ideal stay
Would not recommend this got any family trip. Room is dirty and smells bad. Bathroom silicon is mouldy. Air conditioning cannot be control and always going on higher setting even after requesting for it to be turn down. Room so cold cannot sleep.
Stayed 3 nights in Oct 2023

4/10 Poor

pankaj

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Rating this as poor, because all windows were sealed. There was no light / air allowed from anywhere except the Air conditioning. Moreover, while doing the booking, I was shown the image of balcony, but when I reached there, i wasn't given the room with balcony. They said, they only have one room with balcony and that is already taken by someone else. So, had to adjust in a sealed room throughout my trip. They did given me an option to move out and get a full refund, but at that time, I would have had to pay double amount to get a room in any hotel. Other than this, the stay was fine. This was anyways just a room we had booked, without any breakfast or other amenities.
Stayed 7 nights in Sep 2023

6/10 Okay

Sheema

Travelled with family
Nice centralized location for street dwellers.
Stayed 6 nights in Aug 2023

10/10 Excellent

Laurence, CHICAGO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind – especially Wendy and Fazil. They were very helpful. Sorry if I misspelt your name(s) – you know who you are! A friendly face is always welcome to a weary traveller.
Stayed 4 nights in Mar 2023

4/10 Poor

Kurt

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t clean. The area is great. Close to the city and other markets. If your after a room, it’s probably ok. But the cleanliness needs to be brought up to a higher standard. It had hair on the ground and bed, bathroom had soap residue everywhere.
Stayed 2 nights in Feb 2023

8/10 Good

Deepali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Closer to jalan besar MRT
Stayed 4 nights in Jan 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad room
room smelled like someone smoked, told them about it, didn’t do anything aside from giving us air spray. mouldy bathroom, will not recommend.
Stayed 2 nights in Jan 2023

4/10 Poor

Aneesh

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property condition was very poor. A bad odour and noisy ambience
Stayed 1 night in Dec 2022

2/10 Terrible

Collie, Bronx

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located but the positive ends there. The service is poor and although it is a budget hotel, the staff should at least try to be hospitable. No room cleaning unless requested.
Stayed 3 nights in Dec 2022

10/10 Excellent

Bryan Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodation. Worth the amount that you will pay and I will definitely go back to this place. Not only it has a simple room, the hotel is a 2 minute walk from the MRT station, which is very convenient for leisure travelers or backpackers like me. They clean your room everyday and always provide clean towels, complimentary bottled water and instant coffee/tea, which serves a your morning or late night hot drink. Hotel staff is also very accommodating and will help you on your travel needs.
Stayed 4 nights in Nov 2022

8/10 Good

Yixin

Liked: Cleanliness, staff & service
Expensive for a two star hotel

2/10 Terrible

Nining

Disliked: Cleanliness, amenities, property conditions & facilities
No window, it doesn’t say there’s no window when I was booking, elevator was wet and dirty and stayed that way for hours, the bad room door is moldy, the bed is very firm and I can feel spring on my back, air conditioner cannot be controlled, basically I spent my night very cold and blanket is so thin, one of the front desk staff is not very friendly but the other one who worked early morning shift was very helpful. I’d rather pay extra for better amenities and services.
Stayed 2 nights in Nov 2022

8/10 Good

harneet

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for short stays at Singapore.
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel. Friendly staff
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room key different with lock , so can't lock when going out , ant room ant sleep with us!! mattress is spoil center cave in bad hotel
ant mettress
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was alright, a bit small but it was okay. staff were helpful. very near to the MRT and walking distance near bugis street.
Stayed 7 nights in Oct 2019
Response from Hotel Manager on 26 Feb 2020
Dear Guest, Thank you for giving us a good rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed service to your needs as much as you enjoyed your stay. Take care!

8/10 Good

Thien Huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Small room but well-equipped
Very good location, walking distance to MRT stations, next door to convenience store. Room is small but quite well-equipped. Good room service. The only discomfort is air-conditioning: its freezing and cannot be turned off even for a while.
Stayed 4 nights in Feb 2020
Response from Hotel Manager on 12 Feb 2020
Dear Thien Huong, Thanks so much for letting us know. We're pleased to serve you and your experience with us and we appreciate your recommendations!

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Hotel Manager on 31 Jan 2020
Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed service to your needs as much as you enjoyed your stay. Take care!

8/10 Good

TEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's worth my budget
Receptionist are friendly and willing to help for needy guests.
Stayed 1 night in Jan 2020
Response from Hotel Manager on 14 Jan 2020
Dear Teo, Thank you for posting a review! We have passed along your praises to our front desk associates. We hope you have a wonderful day ahead and another memorable experience.

6/10 Okay

Sohail

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Hotel Manager on 9 Jan 2020
Dear Sohail, Thank you for giving us a good rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed service to your needs as much as you enjoyed your stay. Take care!

4/10 Poor

Verified traveller

I couldn’t change the air conditioner. That’s important in Asia country.
Stayed 4 nights in Oct 2019
Response from HM on 24 Nov 2019
Dear Sir, We're sorry that your experience did not match your expectations.

8/10 Good

Tan

Liked: Staff & service
Stayed 1 night in Oct 2019
Response from Hotel Manager on 16 Nov 2019
Dear Tan, Thank you for giving us a good rating and for recommending our hotel to other travelers.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Hotel Manager on 1 Oct 2019
Dear Shan, Thank you for giving us a good rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed service to your needs as much as you enjoyed your stay. Take care!

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The small bathroom design is a disaster. The shower drain means the whole bathroom shower floods whilst showering. The opaque window separating the bedroom from the shower means you can’t isolate the rooms lighting. The staff had barely intelligible English and were short and abrupt. The 4 star price was a gauging while the F1 was on I hope because a permanent rack rate at those prices are unsustainable.
Stayed 1 night in Sep 2019
Response from HM on 24 Nov 2019
Dear Sir, We are sorry you had felt disappointed with the size of the room. While it might be small in size, the stay is well, considered value-for-money, given its excellent location, where you had enjoyed convenient access subway station, shopping mall as well as the neighboring places of interest.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was no room service during 2 days at all. No fresh towels, no fresh water bottles. To close to the road, noisy. I called a taxi through the reception - a private person arrived, not an official taxi. Cards were not accepted, only cash. As a result, we were almost late because of this to the airport on our flight
Stayed 2 nights in Sep 2019
Response from Hotel Manager on 26 Sept 2019
Dear Sir, We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean room. Easy to go to MRT. Hope to go back again
Stayed 3 nights in Sep 2019
Response from Hotel Manager on 25 Sept 2019
Dear Sir, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward having you again as a guest in our hotel. Have a great day!

8/10 Good

Yoon Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was clean and minimal as expected. Love its proximity to the Rochor and Jalan Besar MRT stations. The Little India station is also just a 10 minutes walk away.
Stayed 2 nights in Sep 2019
Response from Hotel Manager on 21 Sept 2019
Dear Yoon Lee, We're so happy to hear this about our Hotel location and easy access, Thanks so much for your feedback and for choosing Hotel 81 Rochor!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Hotel Manager on 25 Sept 2019
Dear Sir, Thank you so much for taking the time to leave us perfect rating!

2/10 Terrible

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not cheap at all
Price was more expensive then i walk in more by $15
Stayed 2 nights in Jul 2019
Response from Hotel Manager on 26 Sept 2019
Dear Eric, We're sorry that your experience did not match your expectations.

4/10 Poor

Kevin

Disliked: Staff & service, property conditions & facilities, room comfort
Never at this hotel
Well, both night staff were accommodating. But the day staff was very rude and doesn’t like to be bothered. Room was too cold and control it, even after calling the front office to turn it. We would return with it being turned back on at 22 degrees. We had DND for our entire stay but housekeeper kept entering our room to tidy up. Even after mentioning to the rude front office staff. Housekeeping start working at 7am. They were making lots of noise on the hall way. We would come back at 2am. Only to be awake. So early. For the price we paid, I think it wasn’t worth it. Never again that we’ll choose this hotel.
Stayed 3 nights in Aug 2019
Response from Hotel Manager on 14 Aug 2019
Dear Kevin, We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again. We look forward to another chance to serve you.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
good location very near mrt , room not big but inside facility ok.. 1st night roon not clean but 2nd night better. staff at lobby good and friendly
Stayed 2 nights in Aug 2019
Response from Hotel Manager on 13 Aug 2019
Dear Guest, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Staff very friendly and helpful, very close to mrt stations only a few minutes walk, lots of awesome and cheap food options around overall very happy with price, location and staff, rooms are small but air con works great. it’s a good base to go and explore Singapore
Stayed 4 nights in Jul 2019
Response from Hotel Manager on 31 Jul 2019
Dear Guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward having you again as a guest in our hotel!

8/10 Good

Anil Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel for indian 👍👍👍
Hotel was extremely well. location was awesome. 3 metro station are near . Tikka center, little india within walking distance. indian foods are available nearby. Only things that rooms are very tiny bathrooms good but we feel uncomfortable bcz of transparent glass wall between room and bathroom. little bit weird when you stay with children. And one CON I have noticed. I booked room with windows and git the same but Windows was sealed. we cannot open the windows. than. what it's mean . hotel charge extra money for Windows but when you can not use that ,what it's mean ?
Stayed 6 nights in Jun 2019
Response from Hotel Manager on 13 Jul 2019
Dear Anil Kumar, We are sorry you had felt disappointed with the size of the room.While it might be small in size, the stay is well, considered value-for-money, given its excellent location, where you had enjoyed convenient access subway station, shopping mall as well as the neighbouring places of interest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Hotel Manager on 4 Jun 2019
Thank you so much for taking the time to leave us good rating. Have a great day ahead!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Hotel Manager on 3 Jun 2019
Thank you so much for taking the time to rating for our Hotel 81 Rochor!

8/10 Good

KOH, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Hotel Manager on 29 May 2019
Dear Koh, Thank you so much for taking the time to leave us good rating. Have a great day ahead!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is accessible to all transportation nearby
Stayed 4 nights in May 2019
Response from Hotel Manager on 26 May 2019
We're so happy to hear this about our Hotel location and easy access, Thanks so much for your feedback and for choosing Hotel 81 Rochor!

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I stayed in Superior Room. Photo looks much better than the real hotel room. The room's blankets were too thin while it was a bit cold inside. And leather mattress I had was a bit uncomfy to sleep on. Air conditioning was noisy and highly annoying (I couldn't sleep because of that). And you can't turn AC off yourself - you need to call to the front desk.
Stayed 2 nights in Apr 2019
Response from Hotel Manager on 7 May 2019
Dear Sir, We're sorry that your experience did not match your expectations.

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were ver helpful and pleasing. Check and and check out was a breeze.
Stayed 2 nights in Apr 2019
Response from Hotel Manager on 30 Apr 2019
Dear Albert, Thank you for giving us a good rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed service to your needs as much as you enjoyed your stay. Take care!

8/10 Good

Md Hasanur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer friendl.
very friendly servic.
Stayed 1 night in Apr 2019
Response from Hotel Manager on 28 Apr 2019
Dear Md Hasanur, Thank you for giving us a good rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed service to your needs as much as you enjoyed your stay. Take care!

8/10 Good

Jee, Kuching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The window panes are translucent, hence there is no view even with window
Stayed 3 nights in Apr 2019
Response from Hotel Manager on 28 Apr 2019
Dear Jee, Thanks for sharing your feedback. We're sorry your experience didn't match your expectations.

8/10 Good

Najmul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Hotel Manager on 11 Apr 2019
Dear Najmul, Thank you for giving us a good rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed service to your needs as much as you enjoyed your stay. Take care!

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from Hotel Manager on 8 Apr 2019
Dear Sir, Thank you so much for taking the time to give us good rating.

6/10 Okay

Clarence, Sibu Sarawak

Travelled with family
Liked: Cleanliness, staff & service
Air con I'd not good, others ok.
Stayed 4 nights in Mar 2019
Response from Hotel Manager on 31 Mar 2019
Dear Clarence, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at city centre
Stayed 2 nights in Mar 2019
Response from Hotel Manager on 27 Mar 2019
Thank you so much for taking the time to leave us this review. Have a great day ahead!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Mrt is very near. No complain. Will definitely stay here next time
Stayed 3 nights in Mar 2019
Response from Hotel Manager on 25 Mar 2019
Thank you for posting a review! We have passed along your praises to our front desk associates. We hope you have a wonderful day ahead and another memorable experience.

6/10 Okay

Andrew

Stayed 1 night in Mar 2019
Response from Hotel Manager on 12 Mar 2019
Dear Andrew, Thank you for your time giving us rating. Have a great day ahead!

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Hotel Manager on 27 Feb 2019
Dear Lee, Thank you for giving us a good rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed service to your needs as much as you enjoyed your stay. Take care!