Café

Reviews of Holiday Inn Sepang Airport, an IHG Hotel

4 out of 5
Holiday Inn Sepang Airport, an IHG Hotel
Jalan Warisan Sentral, KIP Sentral, Kota Warisan, Sepang, Selangor

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 79 reviews" "
Rating 8 - Good. 15 out of 79 reviews" "
Rating 6 - Okay. 3 out of 79 reviews" "
Rating 4 - Poor. 1 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fabulous
Stayed 1 night in May 2024

8/10 Good

SIU WAN Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs are helpful and friendly.
Stayed 4 nights in Apr 2024
Response from The Management on 25 Apr 2024
Dear Siu Wan, thank you for the positive feedback on our property. We have shared your review with our team members and it encourages us to perform well in our guest's care at all times. We hope to welcome you again to Holiday Inn Sepang and we wish you a great week ahead.

10/10 Excellent

robert

Travelled with group
Liked the shuttle and stores close by
Stayed 1 night in Apr 2024
Response from The Management on 25 Apr 2024
Dear Robert, thank you for spending the time to review our property in this platform. One of the things that we can proudly say is we believe in providing convenience and care to our guests, especially travellers who checks in after a long flight, providing a shuttle service is one of the things we do to make your welcome a little better. Although our hotel is a 15mins drive from the airport, our location is close to many convenience you would need. We wish you a great week and hope to welcome you again, soon.

10/10 Excellent

Trevor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Restaurant food was really good. Family room had bunks and kids furniture. Pool was good size. Shopping centre nearby was ok but area a bit abandoned but perfect for overnight stay
Stayed 1 night in Apr 2024
Response from The Management on 25 Apr 2024
Hi Trevor, thank you for giving us full marks, telling us that your recent stay had met your expectations. We are glad you and your family had a splendid time and we hope to welcome you again to Holiday Inn Sepang in the future.

10/10 Excellent

Somasundaram

Travelled with family
Liked: Cleanliness, property conditions & facilities
The service was excellemt
Stayed 1 night in Apr 2024
Response from The Management on 29 Apr 2024
Hello Somasundaram, thank you for taking the time to write us this wonderful review. We have noted that we scored high on our overall experience. We wished that we could hear more from you. Have a great week ahead!Warm regards

8/10 Good

Parvez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transfers to and airport was perfect. Breakfast was yummy. Would have been even better if there was more choice in breakfast Happy for one night stay
Stayed 1 night in Mar 2024
Response from The Management on 29 Apr 2024
Dear Parvez, thank you for writing this review on our property. We are happy to see you had enjoyed the journey to our hotel via our service shuttle as well as starting the morning brightly with our warm and wholesome breakfast. We have shared your feedback on our breakfast selection with our chefs and we will improve where needed as well. We wish you a great week and hope to welcome you again at Holiday Inn Sepang!Warm regards,

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for convenience to KL International airport. Very clean and comfortable and staff helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Raj, La Crescent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well managed property. Everything was wonderful, including the breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property it was clean and many stores around it.
Stayed 2 nights in Jan 2024
Response from The Management on 20 Feb 2024
Hi Elsie, thank you for the positive review of our property. We absolutely take great care of ensuring Holiday Inn Sepang to be one of the best to- stay hotel in Kota Warisan, Sepang. We look forward to welcoming you again when you decide to visit Malaysia in the future.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern well keep hotel
Stayed 1 night in Feb 2024
Response from The Management on 20 Feb 2024
Hi Eric, thank you for taking the time to review our property during your recent stay with us. We absolutely love it when hearing our guests praises us and it certainly encourage us to perform our best at all times. We look forward to seeing you again and have a great week ahead!

10/10 Excellent

Maryam

Goood overall experience
Stayed 4 nights in Feb 2024
Response from The Management on 20 Feb 2024
Hi Maryam, thank you for the positive review of our property. It certainly puts an extra spring to our steps and smiles all around the hotel. You have a great week ahead and take care!

8/10 Good

Sithravel

Stayed 1 night in Feb 2024
Response from The Management on 20 Feb 2024
Hi Sithravel, thank you for taking the time to review our property. It would be great to hear more on what made your stay a positive one and what we are lacking in our products and services. You have a great week and we look forward to welcoming you again at Holiday Inn Sepang!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during a layover in Kuala Lumpur. The experience was excellent, and we would like to stay there again for future layovers.
Stayed 1 night in Feb 2024
Response from The Management on 13 Feb 2024
Hi Andrew, thank you for the time to write this splendid review of our property. We are glad to be of service to you, even though it was only brief moment during your short layover in Kuala Lumpur. We definitely look forward to welcoming you again at Holiday Inn Sepang. Have a great week ahead!

10/10 Excellent

SHAIFUL BAHARI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from The Management on 13 Feb 2024
Hi Shaiful Bahari, thank you for your splendid full score review of our hotel. While we are happy that you enjoyed your stay with us, we do love to hear what our happy guests feel and what had made their day. We look forward to see you again at Holiday Inn Sepang. Until then have a great week ahead!

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Management on 13 Feb 2024
Hi Julien, thank you for taking the time to award us a full score review for our property. While we would like to ask the question what had made your stay a wonderful one during your recent visit to Holiday Inn Sepang, we truly appreciate your review and hope to see you again soon to experience the good times you had with us. Stay safe and have a great week ahead!

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Management on 2 Feb 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

10/10 Excellent

Robert, Ellenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle, and great pool
Stayed 3 nights in Jan 2024
Response from The Management on 2 Feb 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful from the moment that I arrived. Everything was in excellent condition. The pool is large. There is an exercise room and many walks/runs in the area if you need air and exercise. Shopping and restaurants are adjacent. A very good location.
Stayed 2 nights in Jan 2024
Response from The Management on 2 Feb 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

10/10 Excellent

David, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and convenient with an amazing breakfast.
Stayed 1 night in Dec 2023
Response from The Management on 2 Feb 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, friendly staff. Breakfast is very nice. Not so easy to find the shuttle bus between the hotel and airport.
Stayed 1 night in Dec 2023
Response from The Management on 2 Feb 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

10/10 Excellent

Ruud

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw several rats scurry across the street at the restaurant where I ate. The hotel was amazing.
Stayed 1 night in Jan 2024
Response from The Management on 9 Jan 2024
Dear Ruud, thank you for your time to write this review. We assure you that we practice the IHG Way of Clean which keeps the highest hygienic standards of our brand so that you may have a peace of mind when dining and relaxing at our property. We wish a great week ahead and stay safe.

10/10 Excellent

Nithya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place near the airport
Room is big. Swimming pool looks inviting Breakfast buffet waa good and staff were friendly and pleasant too.
Stayed 1 night in Jan 2024
Response from The Management on 9 Jan 2024
Dear Nithya, thank you for your wonderful review of our property. We are happy that you had enjoyed your stay with us and we look forward to welcoming you again at Holiday Inn Sepang! Have a great week ahead!

10/10 Excellent

Idah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am impressed by the spike cleanliness of the hotel vicinity. Alots of convenience shop 24 hrs, walking distance. Carpark well lighted with security on guard. My no.1 list of hotel if in Sepang. Happy guest of Holiday Inn. 😀
Response from The Management on 9 Jan 2024
Hi Idah, thank you for your glowing score of our property, describing your wonderful experience when staying with us. Located in the heart of the ever growing town in Sepang, there are many more sights to see and places to explore here. We hope to welcome you again soon.

10/10 Excellent

Gloria

Stayed 1 night in Dec 2023
Response from The Management on 2 Feb 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Farther from airport than expected but ok More convenience shops than expected.
Stayed 1 night in Dec 2023
Response from The Management on 9 Jan 2024
Dear John, thank you for taking the time to write this this splendid review. Yes, we are located quite a ways from the airport but we're closer than most hotels in the city center, plus the many convenient shops and places of interest as well. Have a great week ahead!

10/10 Excellent

Muh Tyng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although my stay was short and I chose this place simply because I had an early flight from Kuala Lumpur the next day, the staff's smiles were very friendly, and the overall environment was very comfortable. There's also a local department store nearby, which is quite interesting to explore. However, it's important to note that foreigners have to pay an additional RM10 per night. (I only found this out on site.)
Response from The Management on 9 Jan 2024
Dear Muh Tyng, thank you for writing us this great review of Holiday Inn Sepang. We are happy to know you had thoroughly enjoyed your stay and experienced the many convenience right at our doorstep. As you might not be aware, the tourism tax had been implemented by the Malaysian government since 2017 and had recently been re-implemented after we have recovered from COVID-19. We hope that this had not marred your opinion when you visit Malaysia in the future and we look forward to welcome you again at our property.

10/10 Excellent

Irene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from The Management on 2 Feb 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality
Stayed 2 nights in Dec 2023
Response from The Management on 8 Dec 2023
Hello Sir/Madam, thank you for taking the time to drop us a positive review on your experience while staying at Holiday Inn Sepang. We would be more excited if you could share with us on what made your stay a wonderful one. Nevertheless, we look forward to welcome you again at our place and we wish you a wonderful weekend!

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and helpful staff, clean ammenities, good food.
Stayed 1 night in Nov 2023
Response from The Management on 7 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was on-time and that was much appreciated. The housekeeper was very helpful in getting an adapter for laptop and phone charging.
Stayed 1 night in Dec 2023
Response from The Management on 7 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management

10/10 Excellent

Jupiter

Stayed 1 night in Dec 2023
Response from The Management on 7 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management

10/10 Excellent

SARAH

Stayed 1 night in Nov 2023
Response from The Management on 4 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you.

10/10 Excellent

Youssef

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Spent just 1 night but it was perfect. The manager in the front desk offered a late checkout which was very nice knowing we arrived very late. And the hotel had a free shuttle to the airport every hour.
Stayed 1 night in Nov 2023
Response from The Management on 17 Nov 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you.The Management

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good New Hotel Air conditioning is control from the lobby which night time become very cold not able to adjust from the room. This was already discuss with management Need to allowed clients or people to adjust their temperature according to what they need
Stayed 3 nights in Nov 2023
Response from The Management on 4 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel near KLIA - great for a stopover
Hotel is brand new, family room is convenient (double and bunk bed), and location is convenient (15 minutes to the airport - RM 30 using Grab) with a few restaurants around to have dinner
Stayed 1 night in Nov 2023
Response from The Management on 17 Nov 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you.The Management

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from The Management on 4 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect airport hotel
Just an overnight stay in transit through KL airport but this was an excellent stay and great value for money.
Stayed 1 night in Oct 2023
Response from The Management on 4 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you.

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
neat and staff is friendly
Stayed 1 night in Oct 2023
Response from The Management on 4 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you.

10/10 Excellent

SAIMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the service and transit stay. Free airport shuttle to and from the airport. Staff were very helpful.
Stayed 1 night in Oct 2023
Response from The Management on 4 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you.

10/10 Excellent

Li Mi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, room are very big comfortable bed, very happy with it all
Stayed 1 night in Sep 2023
Response from Marketing Communications Holiday Inn Sepang on 29 Sept 2023
Thank you for your concise and positive feedback! We're thrilled to hear that you had a very good experience in all aspects during your stay.Your satisfaction is our priority, and we look forward to the opportunity to serve you again in the future. If there are any specific preferences or services you'd like to see during your next stay, please feel free to share them with us.Thank you for choosing our establishment, and we can't wait to welcome you back.

8/10 Good

SYED NASIRIN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15 minutes from KLIA by shuttle bus. Surrounded by many restaurants.
Stayed 1 night in Sep 2023
Response from Marketing Communications, Holiday Inn Sepang on 25 Sept 2023
Thank you for sharing your feedback and highlighting the convenient aspects of our hotel.We're delighted to hear that our shuttle service makes it easy to reach KLIA and that you found our location surrounded by many restaurants convenient. Providing our guests with a comfortable and accessible stay is our top priority, and your comments reaffirm that we are on the right track.We look forward to the opportunity to serve you again in the future. If there are any specific preferences or services you'd like to see during your next stay, please feel free to share them with us.Thank you for choosing our hotel, and we can't wait to welcome you back.

10/10 Excellent

Muradie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle bus is expected on arrival at international airport it wasn’t there and was no one to inform me for the shuttle bus , in the future it would be nice to have someone or somehow to inform via SMS or some other method. Regards Hasim Cura
Stayed 1 night in Sep 2023
Response from Marketing Communications Holiday Inn Sepang on 26 Sept 2023
Thank you for sharing your feedback regarding the shuttle bus service. We apologize for the inconvenience you experienced upon your arrival.Your suggestion to have a more efficient and proactive method of communication, such as SMS notifications, for shuttle bus schedules is valuable, and we will certainly consider implementing such a system to enhance the guest experience and avoid similar situations in the future.We appreciate your understanding and patience in this matter. If you decide to stay with us again, please feel free to reach out to our team for any assistance or clarifications you may need regarding transportation services.Thank you for choosing our hotel, and we look forward to the opportunity to serve you better on your next visit.

10/10 Excellent

Yuji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from The Management on 29 Apr 2024
Hi Yuji. Thank you for rating us a full score to express your satisfaction during your recent stay with us at our property. We wished you would tell us more so that we have an idea how your day was. Nevertheless, we will continue to provide our guests with attentive care and warm welcome whenever guests steps into Holiday Inn Sepang. We wish you a great week ahead and hope to see you again!Warm regards.

6/10 Okay

Gian Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Al mio arrivo, lo Shuttle previsto non è passato. Ho atteso il passaggio per più di 20 minuti oltre l'orario indicato, poi ho dovuto prendere un taxi. Alla reception, quando ho protestato per questo disservizio, mi è stato risposto: "Poteva telefonarci". Ho preferito non replicare.
Stayed 1 night in Mar 2024
Response from The Management on 29 Apr 2024
Hi Gian Carlo, thank you for taking the time to writing us this review. We have taken note of your feedback and have counseled and signed up our colleague for a refresher course in responding to guest's feedback. It is truly regrettable that during the time, the traffic near our location is congested, due to being in the period of the Ramadan month for Muslim. Otherwise, our shuttle service is always on time to bring our guests to their destination, on time and safe and sound. We hope that this episode does not mar your opinion of us and we wish you a great week ahead!Warm regards,

8/10 Good

Kazuki

Stayed 1 night in Feb 2024
Response from The Management on 29 Apr 2024
Hi Kazuki, thank you for taking the time to rate our property on this platform. Though it would be nice to hear of your opinion of our hotel. Nevertheless, we are glad to see you had enjoyed your time during your recent stay with us. Thank you and have a great week ahead!

10/10 Excellent

Espen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stort å fint familierom. Koselig møblert
Stayed 1 night in Feb 2024

10/10 Excellent

Ryoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check-in and comfortable over night stay for air transit. their airport shuttle bus service is convenient. friendly staff, good enough breakfast buffet.
Stayed 1 night in Feb 2024
Response from The Management on 20 Feb 2024
Greetings Ryoko, thank you for the glowing and positive review of our hotel. We are ecstatic in listening to feedback such as yours as it tells us we're doing the right moves in delivering the best customer experience to our guests. Have a great week ahead and we look forward to see you again!

10/10 Excellent

Yoshitaka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from The Management on 20 Feb 2024
Hi Yoshitaka, Thank you for the full marks in your review of our property! It helps us to know in what we do, are the right moves in delivering the best customer service to our guests. Have a great week ahead and look forward to welcoming you again at Holiday Inn Sepang.

10/10 Excellent

Hikaru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
とても良いホテルで、スタッフの対応は十分です。ただし、1件しか入っていないレストランとの連携が甘く、ディナーの支払いがルームチャージにできておらず、面倒でした。
Stayed 4 nights in Feb 2024