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Reviews of Sono Calm Jeju

3.5 out of 5
Sono Calm Jeju
6347-17, Iljudong-Ro Pyoseon-Myeon, Seogwipo, Jeju

Reviews

8.4

Very good

Rating 10 - Excellent. 57 out of 114 reviews" "
Rating 8 - Good. 32 out of 114 reviews" "
Rating 6 - Okay. 15 out of 114 reviews" "
Rating 4 - Poor. 7 out of 114 reviews" "
Rating 2 - Terrible. 3 out of 114 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Jihye, Beaconsfield

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It has nice garden and ocean view but there are only two always emptied restaurants so I needed to go out for dinner or drinks. Regarding amenities, there are only shampoo, shower gel and toilet paper. There is not bath towel which is basic item. :(
Stayed 2 nights in Dec 2022

10/10 Excellent

Yunseok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021

8/10 Good

Kayang

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2020

10/10 Excellent

Seung woo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good :)
Stayed 2 nights in Feb 2020

10/10 Excellent

Seung Ju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
전반적으로 매우 만족~^^
Stayed 2 nights in Apr 2024

8/10 Good

Yongsub

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
편안하고 안락한 시간이었습니다
Stayed 1 night in Jan 2024

6/10 Okay

yongwoo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jan 2024

8/10 Good

은진

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
편해요
Stayed 2 nights in Jan 2024

10/10 Excellent

Jungsuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

seung

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
모든 직원들이 친절했으며, 시설이 매우 최신화되진 않았지만 자연친화적이며 편안한 매일을 보낼 수 있었습니다.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ghi hwan

Stayed 1 night in Mar 2023

10/10 Excellent

MIHUN

Stayed 1 night in Mar 2023

10/10 Excellent

HYERAN

Stayed 1 night in Jan 2023

8/10 Good

hye soog

Stayed 2 nights in Jan 2023

8/10 Good

jinwoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Hyoung Wan

Liked: Cleanliness, staff & service
Disliked: Room comfort
서비스는 만족, 소음은 불만족
전체적으로 직원들의 서비스는 만족스러웠으나 오래된 건물이어서 그런건지 건축 완성도가 낮은건지 소음대책이 정말 문제네요. 복도에서 들려오는 대화소리, 윗층에서의 대화소리, 티브이 시청소리 아주 적나라하게 고스란히 들려와서 잠을 잘 수가 없었네요. 숙박할 때엔 충분히 배개를 요청하셔서 한 개는 배고 나머지 두 개로는 한 쪽 귀에 하나씩 막고서 주무시길 추천드립니다.
Stayed 1 night in Dec 2022

8/10 Good

WONYONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Sang Il

Stayed 2 nights in Nov 2022

10/10 Excellent

Jungmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
호텔내 경관이좋아요.

4/10 Poor

MOON SEOG

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

JUHYE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Hee sang

Travelled with family
Stayed 2 nights in Aug 2022

10/10 Excellent

Jisun

Stayed 2 nights in Jul 2022

10/10 Excellent

KYUNGWON

Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족 여행에 좋아요
가족여행으로 조용히 쉬다오기 편한곳, 올레길이 가까이 있어 가벼운 산책하기 좋음. 단, 유명 식당 및 관광지 등에 접근성이 다소 떨어지고 렌터카 이용이 안닐 시 교통이 좀 불편함. 하지만 전반적으로 숙소 상태 및 주변환경은 만족스러움
Stayed 2 nights in Jun 2022

6/10 Okay

HYUN WOO

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

8/10 Good

jongsoo

Stayed 1 night in May 2022

10/10 Excellent

YEBEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
해비치 최고 :)
최고였어요 - !! 뷰, 쾌적함 특히 직원들이 너무나도 친절하셔서 행복하게 숙박했습니다.
Stayed 1 night in Apr 2022

10/10 Excellent

hyounsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally excellant!
Stayed 2 nights in Apr 2022
Response from SONO Hotels & Resorts on 12 May 2022
Dear hyounsoo , Thank you for staying at Sono calm Jeju and for your valuable time to share your experience. We hope to see you again in the near future. Thank you

10/10 Excellent

sangwoo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
전반적으로 환경부터 전부 맘에 들었음
Stayed 2 nights in Apr 2022
Response from SONO Hotels & Resorts on 12 May 2022
안녕하세요, 고객님. 소중한 추억을 저희 소노캄 제주와 함께 해주셔서 감사드립니다. 머무시는 동안 즐거운 추억만 가득하셨길 바라며, 다음 기회에 다시 뵙길 기원합니다. 감사합니다.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
해안 근처 넓은 부지는 좋으나 낙후된 시설
해안 근처 부지라 숙소 근처에서
Stayed 1 night in Mar 2022
Response from SONO Hotels & Resorts on 13 Apr 2022
"안녕하세요, 고객님. 저희 소노캄 제주에 관심을 가지고 찾아주셔서 진심으로 감사드리며, 머무시는 동안 즐거운 추억만 가득하셨길 바랍니다. 감사합니다."

10/10 Excellent

Ji Sun

Stayed 1 night in Mar 2022

8/10 Good

hyunsoon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

JUNGHA

Stayed 2 nights in Feb 2022

10/10 Excellent

SANGPIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔하고 수영장 좋았어요~!
Stayed 2 nights in Jan 2022

10/10 Excellent

Jaeyun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
체크인할때 금액을 추가해서 정원쪽이 보이는 방으로 배정받았는데 밖에서 다 보이는 방이어서 깜짝 놀랐습니다. 이런방을 추가로 금액을 받는 것은 아니라고 봅니다.
Stayed 1 night in Jan 2022
Response from 소노호텔앤리조트 on 13 Jan 2022
"안녕하세요, 고객님. 저희 소노캄 제주에 관심을 가지고 찾아주셔서 감사드리며, 투숙하시는 동안 겪으신 불편 사항에 대해서는 다시 한번 사과의 말씀 드립니다. 귀중한 시간 내어 남겨주신 고객님의 의견에 귀 기울여 더 나은 서비스를 제공해드릴 수 있도록 노력하겠습니다. 추운날씨에 항상 건강 유의하시길 바랍니다. 감사합니다. SONO Hotels & Resorts"

2/10 Terrible

HeeChul

Stayed 2 nights in Dec 2021

8/10 Good

hyunhee

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021

10/10 Excellent

sunghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
21년12월 여행
조식도맛있고 넓고 확트인 오션뷰 모두가좋았읍니다.. 다만..호텔에서 근무하시는 모든분들이 여행객들과 마주할때 인사하는모습이 아쉽네요
Stayed 2 nights in Dec 2021
Response from 소노호텔앤리조트 on 20 Dec 2021
"안녕하세요, 고객님. 저희 소노캄 제주에 관심을 가지고 찾아주셔서 진심으로 감사드리며, 머무시는 동안 즐거운 추억만 가득하셨길 바랍니다. 귀중한 시간 내어 남겨주신 고객님의 의견에 귀 기울여 더 나은 서비스를 제공해드릴 수 있도록 노력하겠습니다. 감사합니다. SONO Hotels & Resorts"

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2021

6/10 Okay

YunJu

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
우선, 청소가 너무 안되어 있었어요ㅠ 냉장고에는 누가 먹던 케이크가 그대로 들어있었고, 베란다 바닥에는 나무젓가락부터 쓰레기 몇 개가 너저분하게 널려있었어요. 청소는 꼼꼼하게 하지 않고, 눈에 보이는 것들만 치우는 것 같아요. 그래서 숨겨진 쓰레기들 혹은 잘 안보이는 쓰레기들은 베란다 바닥에 있음에도 잘 보이지 않으셨나봐요.. 편의시설은 안에 무인 편의점이 있고요, 나머지는 시내로 나가야해서... 오실 때에 물이나 먹을 것들은 사오는게 좋을듯 싶어요 ^^
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

MYUNGSOOK

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

2/10 Terrible

KISU

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Hyeok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
좋습니다 바다 뷰가 보이는 방으로 업글해주셨어요
Stayed 1 night in Jun 2021
Response from 소노호텔앤리조트 on 18 Jul 2021
"안녕하세요, 고객님. 저희 소노캄 제주에 관심을 가지고 찾아주셔서 감사드립니다. 머무시는 동안 즐거운 추억을 만들어가셨기를 바랍니다. 귀중한 시간 내어 남겨주신 고객님의 의견에 귀 기울여 더 나은 서비스를 제공해드릴 수 있도록 노력하겠습니다. 감사합니다. SONO Hotels & Resorts"

10/10 Excellent

jiyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 편안한 가족여행을 했어요~^^직원들도 친절하고 다시 찾고싶은 곳이에요~^^
Stayed 1 night in Jun 2021
Response from 소노호텔앤리조트 on 18 Jul 2021
"안녕하세요, 고객님. 저희 소노캄 제주에 관심을 가지고 찾아주셔서 감사드립니다. 머무시는 동안 즐거운 추억을 만들어가셨기를 바랍니다. 귀중한 시간 내어 남겨주신 고객님의 의견에 귀 기울여 더 나은 서비스를 제공해드릴 수 있도록 노력하겠습니다. 감사합니다. SONO Hotels & Resorts"