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Reviews of Bigland Hotel & Convention Sentul

3.5 out of 5
Bigland Hotel & Convention Sentul
Jl Olympic Raya, Kav. A-4C, Sentul City, West Java

Reviews

8.4

Very good

Rating 10 - Excellent. 8 out of 22 reviews" "
Rating 8 - Good. 10 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

gangga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and relaxing
its really nice but there is no indomaret close around
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room could fit 4 person. Very nice! Staff was very helpfull.
Stayed 1 night in Mar 2019
Response from Rio / Revenue Coordinator on 11 Apr 2019
Dear valued guest, Thank you for spend your time to reviewed your stay at our hotel. We delighted to heard that you enjoyed your stay with us. In Olympic Renotel Sentul we always strive to provide the most excellence service to all of our guest. Once again, thank you for your wonderful comment for us, we are looking forward for your next stay in our hotel

6/10 Okay

Aladwani, Sentul in

Liked: Cleanliness, staff & service
Room was okey and clean, staff was very helpful. Gym consists of three equipment and main one was broke. Excecutive lounge was locked and as always and many hotels in Indonesia. The area is not walkable
Stayed 1 night in Jan 2019

10/10 Excellent

Banowati, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful scenerry, easy access from main road/toll. all the staff very humble, and nice. excellent service, especially the excecutive room.
Stayed 1 night in Nov 2018
Response from Rio / Revenue Coordinator on 25 Nov 2018
Dear Mr/Ms Banowati, Thank you for taking your time to review our hotel. In Olympic Renotel Sentul, we always strive to provide the most excellence service to all of our guest. Once again, thank you and we highly appreciate your feedback. Looking forward to greet you again in Olympic Renotel Sentul .

4/10 Poor

John

Disliked: Staff & service, room comfort
I did not receive the room type I ordered until a few days later. The food in the restaurant was always very cold, only 2 days out of 13 was there a breakfast cook on time. The elevator was not working many times !
Stayed 13 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not too satisfied.
When we booked through hotel.com - it says we get 3 meals a day. But unfortunatelly when we arrived hotel and check in, we just get 1 meal (breakfast) and the rest is just snacks. They says the info from hotel.com is not accurate and have not been updated. So my point is, both hotel.com and the hotel it self need to have more coordination about the information online, so the customer like us will not dissapointed. I still feel upset and dissapointed since the info online is not accurate.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & value for money hotel stay
Very polite & friendly staff

8/10 Good

tony

Liked: Cleanliness, staff & service, room comfort
good location and price
Good budget hotel for business trip near highway exit

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business hotel in the area - Reccomended
The hotel is pretty new and modern, not far from Toll Road exit so in a convenient position; the staff is nice and the cleanliness is impeccable

8/10 Good

samsul, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience n comfort
Just stay overnight n overall recommended .... easy to check-in... front desk friendly.... breakfast is great with local taste
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Okay
Stayed 1 night in Sep 2017

10/10 Excellent

Panda, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY NICE, OVERLOOKED HOTEL!
This hotel is new! Everything is modern, the staff are friendly. The free breakfast is great! There is even a pool on the top floor. It is located between Jakarta and Bogor, which is why it is always overlooked. But it is in Sentul, near the circuit. If you take the highway and go 1 exit up, you will find Sentul City, which is loaded with shopping and restaurants. It is located conveniently next to the highway, so you won't miss it. Don't worry, the highway noise is muted as soon as you enter the hotel. You won't have to deal with Jakarta's or Bogor's traffic if you stay at this hotel, which is the main reason why I chose it. And I'm glad I did.
Entrance to hotel
Hotel building
Breakfast
Hotel room

8/10 Good

Mitsuyo

Stayed 1 night in Dec 2023

8/10 Good

Mitsuyo

Business traveller
Liked: Cleanliness, amenities
The room of hotel was good but hair dryer was broken and not available. We used the restaurant in the hotel every dinner, however serving by staff was late and many mistakes for the order.
Stayed 3 nights in Dec 2023

8/10 Good

YAPPY

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Rio on 14 Jun 2019
Thank you for reviewing our hotel

6/10 Okay

JT, 日本 関西

手頃なビジネスホテル
メインロードに面し、コストの割りに利便性の高いホテルでした。部屋は手狭でしたが、特に不便な点は無かったです。シャワーの出が弱かったこととツインルームのベッドがシングル2台だったので、身体が大きな私には少々寝にくかったです。
Stayed 1 night in Jul 2018

8/10 Good

Sanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel
Een fijn hotel met ruime nette kamers. Vriendelijk personeel en een uitgebreid ontbijt. Ligging langs een drukke weg was voor ons geen probleem omdat het een tussenstop was.
Stayed 1 night in Jun 2018

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bello
Posto tranquillo situato in buona posizione vicino al centro Personale accogliente e hotel pulito
Stayed 1 night in Dec 2017

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tees bin sejour
Stayed 1 night in Sep 2017

8/10 Good

Moh Edi

Liked: Cleanliness, property conditions & facilities, room comfort