We stayed here from the 11 to the 23 October, we were expecting a quiet relaxing stay. Boy were we in for a big surprise.
We were given a ground floor garden room initially room 5083. The room was nice enough although very basic, however I agree with other comments that they are small, but strangely there were no wardrobes or drawers so nowhere to unpack, only 3 hangers on a bracket on the wall. So we were living out of our suitcases.
However, the biggest issue was the noise starting daily from 6am it was just terrible. We complained to reception and after some time they moved us to the 5th floor to room 5557 as they said it would be quieter there.
It was marginally better but not much, the issue is the hotels pool which is in the middle and people can go swimming from early morning to late at night and the location of it acts as an amplifier as half the rooms look onto it. Add to this you have the restaurant next to the pool so you get the added noise from breakfast from 6am, plus the hotel is popular with Asian people who are not very quiet and love to bang doors in the middle of the night and like to talk very loudly at all times as well. To add to this the corridors have tiled floors so this compounds the noise levels even more.
We were constantly complaining to reception about this who seemed powerless to do anything about it, there is CCTV everywhere so I find it strange that the noise makers could not be identified and it addressed. There have been many previous