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Reviews of Best Western Adagio

3 out of 5
Best Western Adagio
94 Avenue Du General De Gaulle, Saumur, Maine-et-Loire

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 243 reviews" "
Rating 8 - Good. 129 out of 243 reviews" "
Rating 6 - Okay. 15 out of 243 reviews" "
Rating 4 - Poor. 5 out of 243 reviews" "
Rating 2 - Terrible. 0 out of 243 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 3 nights in Jun 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a hotel i have used many times , everybody is helpful and pleasant , it is situated on an island connected by a bridge over the River Loire , Saumur is 10 minutes walk over the bridge ,where you are straight into the brasseries shops and on Saturdays their large market
Stayed 3 nights in Nov 2022

10/10 Excellent

Mrs Valerie

Travelled with partner
In a good position in Saumur. Close to restaurants and the river

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Paul, Laurel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern interior, room was spacious and the beds were comfortable.
Stayed 1 night in Jun 2022

10/10 Excellent

Rob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Jeffrey, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Good right off the street parking easily found right in front of the hotel. Great staff. 10 minute walk to town center with scenic views of the castle and river Loire along the way. Great room with river views. Would highly recommend especially for the price. Nice tv and great air conditioner. I think as very pleased.
Stayed 1 night in Jun 2022

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good service, comfortable, clean ,right on water, refrigerator did not work- funky electrical outlets switches. Quiet on Sunday even on road.
Stayed 1 night in Jul 2021

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night stop over
We stayed for 1 night to break up our long drive home. Reception staff were polite and welcoming. Wore masks once inside hotel. Room was basic but clean , it had a comfy double bed and pillows were good. Room had a wardrobe with hangers and facilities for tea and coffee making. There was also a fridge / mini bar with a few cold drinks and snacks available.Bathroom was small but adequate it had a hairdryer, bath and over bath shower. It had french doors and juliette balcony that over looked the river. Room also had air conditioning. We were walking distance of the town that had a nice atmosphere and plenty of bars and restaurants. Felt very comfortable here in the midst of coronavirus high majority of people wore masks
Stayed 1 night in Aug 2020
Response from Clothilde - Front Desk on 14 Sept 2020
Dear client, Many thanks for your very detailled review. We are glad you enjoyed your stay and hope to see you again soon. Best regards,

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Clothilde - La Réception on 17 Aug 2020
Cher client, Merci pour cette note, toute l'équipe est ravie et espère vous revoir prochainement. Cordialement,

6/10 Okay

Marco

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Nobody there?
The hotel was closed and I had to wait for 30 minutes in front of the door for someone to arrive, although I had arrived 1 hour before reception closing. The next morning I had to wait for another 30 minutes in order to get breakfast because nobody was there. Both would not be acceptable in a private hotel but in a Best Western this is completely not understandable. Unprofessional even if this stay was outside season - rather keep your hotel closed then.
Stayed 1 night in Feb 2020
Response from Clothilde - Front Desk on 5 Mar 2020
Dear client, We are sorry you had to wait for the check-in and your breakfast. Our hotel is a private hotel, and we are in low-season so we are not open 24/24. Our colleagues did his best to satisfy our clients. Hope you will stay with us again. Best regards,

8/10 Good

treve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic customer service getting our bags into our room with an early check in.
Stayed 1 night in Feb 2020
Response from Clothilde - Front Desk on 6 Feb 2020
Dear client, Many thanks for sharing your experience and for this note. We are glad you enjoyed our staff. Best regards,

8/10 Good

William H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable Room
Clean room and comfortable bed. Good reception. The only problem was the parking situation where you were only permitted 1 1/2 hour’s parking time outside on the street up until 6:30 pm. Found parking among free spaces in th middle of the street of two way fast traffic!! A little hazardous but all went well
Stayed 1 night in Oct 2019
Response from Clothilde - Front Desk on 16 Oct 2019
Dear client, Many thanks for sharing your experience. We are glad you enjoyed your stay. As you said, blue parking spaces in front of the hotel are limited, but all other places are free. There's also a free public car park with a lot of places 200m from the hotel.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Great Location
Pleasant welcoming staff in an ideally located hotel. The hotel is clean and well appointed and although the room I had was rather small, it contained everything I needed except a working kettle. he breakfast is rather pedestrian but was fine for us. The location is ideal as it is within walking distance of the town over a bridge with spectacular views. Very good at the price
Stayed 3 nights in Aug 2019
Response from Clothilde - Front Desk on 23 Sept 2019
Dear client, Many thanks for sharing your experience, we are glad you enjoyed your stay and hope to see you soon again. Best regards,

10/10 Excellent

Stuart, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Clothilde - La Réception on 24 Aug 2019
Cher client, Merci pour la note attribuée, au plaisir de vous recevoir à nouveau.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Clothilde - La Réception on 24 Aug 2019
Cher client, Merci pour la note attribuée, au plaisir de vous recevoir à nouveau.

8/10 Good

Ling

Liked: Staff & service
Saumur is not an exciting city but has nice opera
Close to shops , laundry and coiffure.
Stayed 3 nights in Jul 2019
Response from Clothilde - Front Desk on 5 Aug 2019
Dear client, Many thanks for your visit, we are glad you enjoyed the location of the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Clothilde - La Réception on 24 Aug 2019
Cher client, Merci pour la note attribuée, au plaisir de vous recevoir à nouveau.

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saumur France
Very efficient, comfortable stay.
Stayed 1 night in Sep 2018
Response from Clothilde - Front Desk on 16 Oct 2018
Dear client, Many thanks for your visit, we are glad you enjoyed your stay and the comfort of the room.

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Sep 2018
Response from Clothilde - Réception on 26 Oct 2018
Chère cliente, Merci d'avoir séjourné dans notre établissement, nous sommes ravis que vous ayez apprécié votre séjour. Nous vous accueillerons à nouveau avec plaisir dans notre belle région.

8/10 Good

Rod, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Good hotel close to amenities Friendly helpful staff
Stayed 2 nights in Jul 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loire
Nice room, beautiful view to the river, friendly staff and wonderful breakfast

6/10 Okay

Matk, Denver, CO.

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is, in general, handsome, and quite well managed and maintained. Parking proved to be easy, as it is away from the center and on a wide street in a slightly seedy area. The welcome by the lovely manager was professional and cordial. Nonetheless, I was quite displeased to learn that I had received an inferior, smaller room next to the elevator in exchange for the apparently deeply discounted rate I had obtained on Expedia. When I asked the manager if another room were available, she readily showed me another that was indeed better, but also obviously smaller and less desirable than most, as its windows faced the little smoking patio next to rear exit. I took it, and my stay was just fine. Although my room was quite stuffy on arrival, I was able to open the windows for fresh air, as, fortunately, no one was smoking out there. The room was clean. The bed was comfortable. For the two-star rste I paid, I got a two-star room in an otherwise 3-3.5 star hotel. The management woukd say I got what I paid for. I would say I was the victim of deceptive trade practices, induced to reserve the room by the appearance that I was getting a three-star room for a two-star price. I am a highly experienced traveler who almost never pays anything more than a bargain rate. This time, I was fooled.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Terrible pillows
Located about 10min walk from the old town. Modern. My criticism would be the terrible pillows. An awful night's sleep had trying to screw up, fold up & make the pillows in to anything useful, which was sadly impossible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good location close to the center. Bed and Bathroom are confortable. Good breakfast.
Stayed 1 night in Feb 2018

8/10 Good

Claire, Sacramento, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Saumur!
Clean, comfortable, and decent sized rooms. Great place to stay in Saumur. On the island, so just a 5 minute walk over the bridge to the center of Saumur, and a 15-20 minute walk to the Castle. Close to resturants, laundry facility, and small grocery store. Hotel staff is friendly, but not super warm. If breakfast were free, this hotel would get 5 stars from me!
Stayed 3 nights in Oct 2017

10/10 Excellent

Nigel, Loches sur Ource

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Straightforward
Nice hotel, perhaps basic but clean and the staff were friendly.
Stayed 1 night in Aug 2017

8/10 Good

cambshacker, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wrong branch of the Loire
Bedroom in the eaves. Spacious enough, but dominated by a basket weave headboard which we found a bit overpowering. The staff were excellent, helpful and friendly. Didn't do enough research, so chose the wrong location! The hotel is on an island in the Loire, and faces out of town. If we had chosen the other side we would have overlooked the chateau and the old town! Our mistake.
Stayed 5 nights in Jul 2017

4/10 Poor

Bill C, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Don't advertise Aircon if it is set at 22C!?
Have stayed numerous times at Adagio Hotel, never again. Aircon set at 22C, requested 17C told no, hotel policy minimum of 20C? Sorry, you should not advertise Air Conditioning as a facility if clients can't control the temp as it is set by front desk. Would not recommend that this hotel to those who want the comfort of a cool room during hot & humid weather.
Stayed 1 night in Jul 2017

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

8/10 Good

Jeff, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice close to city centre no thanks
Enjoyable over night stay on route else where No thNks

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Convenient Hotel
Pleasant, helpfull, supportive staff in a first class hotel with handicapped facilites in a newly refurbished room.

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never book within 1mile of a railway station. Trains start about 4am

8/10 Good

Anthony, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Great for a weekend, easy parking and a short walk to restaurants and bars, also good for visiting Saumur Chateau plus many other sites. Hotel was clean and staff English speaking, good breakfast.

8/10 Good

Simon, Wimborne

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay
Very nice stay very nice hotel, just needed more Bar staff in the evening

10/10 Excellent

David John, Costa Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and good location
The hotel was handy for the town centre and restaurants. On the edge of the Loire, it was clean and comfortable and had a bath.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Perfect alternative to a standard hotel.
Perfect choice for a a good night's sleep & ability to enjoy my own breakfast (not the standard hotel stuff!!). Very quiet room, good bed and glad to find everything you need in the kitchenette. Excellent location in central Bordeaux with a car park right below. Reception staff could be more welcoming & polite.

8/10 Good

Jim, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on river
We stayed three nights. Hotel was quiet and there was free parking on the street. Staff were excellent and most helpful. Rooms and lobby tastefully decorated. You need to drive to get to the castle and it is about a10-15 min walk to city centre. Good spot for wine tastings in area and eating. Would stay here again.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for Saumur and surrounding area
Good location around 10 minutes walk from the town centre across the bridge. Parking was outside on the street, although you could pay extra to use the hotel car park. The room was clean and modern, with a river view. Great base for exploring the area.

8/10 Good

Diane, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant staff. Great location. Would stay again.

10/10 Excellent

john, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stay
excellent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Saumur
Hotel Adagio is a very pleasant hotel in the village of Saumur. A 5 minute walk across the bridge and you are in the plaza.

10/10 Excellent

JeannieMac, Redditch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really comfortable overnight stop
Good secure parking behind hotel. Location ideal for walking into town (10 mins) . Excellent helpful receptionist. Lovely room overlooking river. Bed, linen, bathroom, all excellent. Good lighting. Quiet A/c (essential because of mosquitos, unfortunately) Tea/coffee making facilities good, but kettle cord too short and metal kettle got hot to touch.Good wifi. Free parking in front of hotel.Full hotel information in room and plenty of tourism information in lobby.Didn't try breakfast.

8/10 Good

sarah, devon uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant surrondings
Good hotel, very clean room and lovely comfy bed. Short walk into town and, nice location.

8/10 Good

blatter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mrs B, Regional Nsw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to centre of Saumur
Good location in the beautiful Loire region and enjoyed travelling alongside the river from Blois to this hotel. Helpful staff although the only concern was that I had stated in my booking that secure parking would be required but when we arrived the receptionist had to check for availability.

10/10 Excellent

Clare, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Had a beautiful clean airy room overlooking the River Loire. The staff were all extremely friendly & helpful and there was a really nice atmosphere every time you came into the lobby. The location was perfect as it was quiet & just a short walk to the town centre. All in all we thoroughly enjoyed our stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. fastest and most efficient front desk ever!

8/10 Good

Plumb rob

Liked: Cleanliness, staff & service, room comfort
Good for music
Very good staff and parking for motor bike was safe food was of good standard .