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Reviews of Tivoli Mofarrej São Paulo

5 out of 5
Tivoli Mofarrej São Paulo
Alameda Santos 1437, Cerqueira César, São Paulo, SP

Reviews

9.2

Wonderful

Rating 10 - Excellent. 618 out of 910 reviews" "
Rating 8 - Good. 196 out of 910 reviews" "
Rating 6 - Okay. 65 out of 910 reviews" "
Rating 4 - Poor. 24 out of 910 reviews" "
Rating 2 - Terrible. 7 out of 910 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

VIVIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms need an upgrade, carpet looked dirty.
Stayed 2 nights in May 2024
Response from Tivoli São Paulo Mofarrej on 13 May 2024
Dear Ms. Vivian, Thank you very much for choosing Tivoli Mofarrej for your stay in São Paulo. We are sorry to read that this stay did not meet your expectations. Your comments will be discussed with our heads of department for appropriate assessments and improvments. Your opinion is very important to us because it will allow us to improve the quality of our standards. In our hotel we always try to provide to all our guests, a good and an efficient service, as I am certain, you will be able to see on your next visit.Should you return to São Paulo in the future, please do not hesitate to contact me and give us the opportunity to offer you a better experience. With our kind regards, Tivoli Mofarrej São Paulo

6/10 Okay

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, walkable to the MASP MUSEUM OF ART SAO PAULO
Stayed 3 nights in Apr 2024
Response from Hotel Tivoli Mofarrej São Paulo on 15 Apr 2024
Dear Mr. Alejandro,Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your scores with our team, and certainly they will be motivated with your remarks. . Thank you again for sharing your experience and we look forward welcoming you back in the near future.Yours faithfully, Heidy Amano Executive Assistant Tivoli Mofarrej São Paulo

8/10 Good

Samir, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Hotel Tivoli Mofarrej São Paulo on 25 Mar 2024
Dear Mr. Samir,Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your scores with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future.Yours faithfully, Heidy Amano Executive Assistant Tivoli Mofarrej São Paulo

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, neat art
Stayed 3 nights in Jan 2024
Response from Hotel Tivoli Mofarrej São Paulo on 25 Mar 2024
Dear Ms. Emily,Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your comments with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future.Yours faithfully, Heidy Amano Executive Assistant Tivoli Mofarrej São Paulo

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We had a great stay at Tivoli. It’s centrally located just a short walking distance to malls and restaurants.
Stayed 3 nights in Feb 2024
Response from Hotel Tivoli Mofarrej São Paulo on 23 Feb 2024
Dear Mr. Donald,Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. We are glad you enjoyed our location, that was convenient for you.Thank you again for sharing your experience and we look forward welcoming you back in the near future.Yours faithfully, Heidy Amano Executive Assistant Tivoli Mofarrej São Paulo

10/10 Excellent

Carlos Eduardo, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Hotel Tivoli Mofarrej São Paulo on 9 Jan 2024
Estimado Sr. Carlos Eduardo,Obrigada por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões dos nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-lo em breve. Com os meus melhores cumprimentos, Heidy AmanoAssistente Executiva Tivoli Mofarrej São Paulo

10/10 Excellent

Alfred

Stayed 4 nights in Dec 2023
Response from Hotel Tivoli Mofarrej São Paulo on 30 Jan 2024
Estimado Sr. Alfred,Obrigada por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões dos nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-lo em breve. Com os meus melhores cumprimentos, Heidy AmanoAssistente Executiva Tivoli Mofarrej São Paulo

2/10 Terrible

Margareth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Tivoli Mofarrej São Paulo on 9 Jan 2024
Estimada Sra. MargarethObrigada por responder esta pesquisa de satisfação após sua estada conosco. Lamentamos por nosso serviço não atender às suas melhores expectativas. Possuímos uma constante preocupação com a qualidade do produto e serviço oferecidos aos nossos clientes. Esperamos ter a oportunidade de revê-la em breve a fim de reverter suas impressões.Com os meus melhores cumprimentos, Heidy Amano Assistente Executiva Tivoli Mofarrej São Paulo

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hotel Tivoli Mofarrej São Paulo on 30 Aug 2023
Estimado Sr. Justin,Obrigada por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões dos nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-lo em breve. Com os meus melhores cumprimentos, Heidy AmanoAssistente Executiva Tivoli Mofarrej São Paulo

10/10 Excellent

Miguel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great!
Stayed 2 nights in Jul 2023
Response from Hotel Tivoli Mofarrej São Paulo on 7 Jul 2023
Estimado Sr. Miguel,Obrigada por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões dos nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-lo em breve. Com os meus melhores cumprimentos, Heidy AmanoAssistente Executiva Tivoli Mofarrej São Paulo

10/10 Excellent

Rafael

Stayed 1 night in May 2023
Response from Hotel Tivoli Mofarrej São Paulo on 2 Jun 2023
Estimado Sr. Rafael,Obrigada por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões dos nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-lo em breve. Com os meus melhores cumprimentos, Heidy AmanoAssistente Executiva Tivoli Mofarrej São Paulo

10/10 Excellent

JEAN MARC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in Sao Paolo - Nice roof top and nice bar with dining options .
Stayed 1 night in May 2023
Response from Hotel Tivoli Mofarrej São Paulo on 29 May 2023
Dear Mr. Jean Marc,Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your scores with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future.Yours faithfully, Heidy Amano Executive Assistant Tivoli Mofarrej São Paulo

4/10 Poor

Andrew, Slough

Liked: Cleanliness, property conditions & facilities
Rip off supposed upgrade to a quiet and superior room at check-in, if not I would be by the lifts. Room key showed different room when usef at the bars or restaurant. Nice Sunday buffet lunch. Great sky bar
Stayed 1 night in May 2023
Response from Hotel Tivoli Mofarrej São Paulo on 29 May 2023
Dear Mr. Andrew,Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. We are sorry to read that this stay did not meet your expectations. Your comments will be discussed with our heads of department for appropriate improvments. Your opinion is very important to us because it will allow us to improve the quality of our standards. In our hotel we always try to provide to all our guests, a good and an efficient service, as I am certain, you will be able to see on your next visit.Should you return to São Paulo in the future, please do not hesitate to contact me and give us the opportunity to offer you a better experience. With our kind regards, Heidy Amano Executive Assistant Tivoli Mofarrej São Paulo

6/10 Okay

joe

Stayed 1 night in Apr 2023
Response from Hotel Tivoli Mofarrej São Paulo on 8 May 2023
Dear Mr. Joe,Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback.I will share your scores with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future.Yours faithfully, Heidy Amano Executive Assistant Tivoli Mofarrej São Paulo

10/10 Excellent

Danilo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023
Response from Hotel Tivoli Mofarrej São Paulo on 5 May 2023
Estimado Sr. Danilo,Obrigada por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões dos nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-lo em breve. Com os meus melhores cumprimentos, Heidy AmanoAssistente Executiva Tivoli Mofarrej São Paulo

10/10 Excellent

Valentina, New York

Stayed 5 nights in Dec 2022
Response from Hotel Tivoli Mofarrej São Paulo on 6 Nov 2023
Estimada Valentina,Obrigada por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões dos nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-la em breve. Com os meus melhores cumprimentos, Heidy AmanoAssistente Executiva Tivoli Mofarrej São Paulo

10/10 Excellent

Stacy, Morristown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, upscale, safe comfortable, great location. The food was excellent, the staff prompt, friendly and efficient.
Response from Hotel Tivoli Mofarrej São Paulo on 23 Nov 2022
Dear Ms. Stacy,Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback.I will share your kind words with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future.Yours faithfully, Heidy Amano Executive Assistant Tivoli Mofarrej São Paulo

10/10 Excellent

Jeffrey, Windermere

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at your hotel. The people and service were excellent. I’ll be back next month and look forward staying at your hotel again.
Stayed 2 nights in Jul 2022
Response from Tivoli Hotels on 15 Jul 2022
Dear Mr. Jeffrey, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your comments with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, Costumer Care | Tivoli Mofarrej São Paulo

10/10 Excellent

Paul

Stayed 7 nights in May 2022
Response from Hotel Tivoli Mofarrej São Paulo on 17 Jun 2022
Estimado Sr. Paul, Obrigada por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões dos nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-lo em breve. Com os meus melhores cumprimentos, Heidy Amano Assistente Executiva | Tivoli Mofarrej São Paulo

8/10 Good

German

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop restaurant.
Stayed 1 night in Jun 2022
Response from Hotel Tivoli Mofarrej São Paulo on 15 Jun 2022
Dear Guest - German, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your scores with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, Heidy Amano Executive Assistant | Tivoli Mofarrej São Paulo

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities
The Staff and services are exceptional.
Stayed 5 nights in Jan 2022
Response from Hotel Tivoli Mofarrej São Paulo on 26 Jan 2022
Dear Ms. Natasha, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your comments with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, Heidy Amano Executive Assistant | Tivoli Mofarrej São Paulo

8/10 Good

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very detailed oriented. Very profesional and accomodating in all aspects. Nice restaurant. Nice gym. Nice pool area. Very nice hotel lobby. Nice room amenities. The large room we had (floor 18) was very nice with one important exception. The windows have poor sealing. In the evening one can hear almost everything that passes on the street. A small investment for this will make a major improvement for the quality of sleep for the guests.
Stayed 6 nights in Sep 2021
Response from Hotel Tivoli Mofarrej São Paulo on 15 Oct 2021
Dear Mr. Joaquin, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your comments with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, Heidy Amano Executive Assistant | Tivoli Mofarrej São Paulo

10/10 Excellent

Juan, Corte Madera

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel. Highly recommended
Stayed 1 night in Oct 2021
Response from Hotel Tivoli Mofarrej São Paulo on 11 Oct 2021
Dear Mr. Juan, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your kind words with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, Heidy Amano Executive Assistant | Tivoli Mofarrej São Paulo

10/10 Excellent

Jaspar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Hotel Tivoli Mofarrej São Paulo on 4 Oct 2021
Prezado Sr. Jaspar, Obrigado por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões dos nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação! Agradecemos por suas recomendações e esperamos revê-lo em breve. Atenciosamente, Equipe Tivoli Mofarrej São Paulo

10/10 Excellent

patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Hotel Tivoli Mofarrej São Paulo on 22 Sept 2021
Prezado Sr. Patrick, Obrigado por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões dos nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-lo em breve. Atenciosamente, João Corte-Real Diretor Geral | Tivoli Mofarrej São Paulo

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in May 2021
Response from Hotel Tivoli Mofarrej São Paulo on 31 May 2021
Dear Guest, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your comments with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, João Corte-Real General Manager | Tivoli Mofarrej São Paulo

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first time in Brazil, treated amazingly. extremely nice and helpful staff. had no issues only knowing English.
Stayed 1 night in Jan 2021
Response from Hotel Tivoli Mofarrej São Paulo on 5 Feb 2021
Dear Guest, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your comments with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, João Corte-Real General Manager | Tivoli Mofarrej São Paulo

10/10 Excellent

Allison

Stayed 4 nights in Jan 2021
Response from Hotel Tivoli Mofarrej São Paulo on 8 Feb 2021
Prezado Sr. Allison, Obrigado por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões dos nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-lo em breve. Atenciosamente, João Corte-Real Diretor Geral | Tivoli Mofarrej São Paulo

10/10 Excellent

Rylie Yvonne

Stayed 3 nights in Dec 2020
Response from Hotel Tivoli Mofarrej São Paulo on 8 Jan 2021
Prezada Sra. Yvonne, Obrigado por partilhar sua avaliação sobre o Tivoli Mofarrej São Paulo. Agradecemos por suas recomendações e esperamos revê-la em breve. Atenciosamente, João Corte-Real Diretor Geral | Tivoli Mofarrej São Paulo

10/10 Excellent

Rylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Hotel Tivoli Mofarrej São Paulo on 28 Dec 2020
Dear Mrs. Rylie, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your scores with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, João Corte-Real General Manager | Tivoli Mofarrej São Paulo

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The room was very nice, bed was comfortable, everything was as expected in a 5 star hotel. The service was excellent, it was very nice that Ricardo remembered our names and was always available to attend to our needs.
Stayed 2 nights in Dec 2020

8/10 Good

ROSEMEIRE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very nice
It was nice. Great location. Great hotel. All is excellent but rooms need updating a little. Not first time to stay there but it seems not all rooms renovated. Suite room is super.
Stayed 3 nights in Dec 2020
Response from Hotel Tivoli Mofarrej São Paulo on 22 Dec 2020
Dear Mrs. Rosemeire, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your comments with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, João Corte-Real General Manager | Tivoli Mofarrej São Paulo

10/10 Excellent

celso

Stayed 5 nights in Dec 2020
Response from Hotel Tivoli Mofarrej São Paulo on 22 Dec 2020
Prezado Sr. Celso, Obrigado por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões de nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-lo em breve. Atenciosamente, João Corte-Real Diretor Geral | Tivoli Mofarrej São Paulo

6/10 Okay

Scott

Liked: Staff & service
Disliked: Cleanliness
Expected more for the price.
Not that amazing for what you pay. This hotel is known as amongst the best in São Paulo but it appears that they are surfing on their reputation at this point. The sofa had what appeared to be a semen stain. Not amazing attention to detail in the room. Garden view wasn’t all that. Decent breakfast but mediocre coffee. They additionally wish to charge an arm and a leg for everything. You will have to bring your own Netflix account, and it does not work well. Free wifi not fast. No sauna, massage 150 bucks. I mean... this place is really pricy and so many things could have been better for what you pay. Seems like it’s largely justified by the bellboys. Go for a regular 5 star unless someone else is paying.
Stayed 3 nights in Dec 2020
Response from Hotel Tivoli Mofarrej São Paulo on 7 Dec 2020
Dear Mr. Scott, Thank you for having chosen Tivoli Mofarrej São Paulo for your stay and for taking your time to write about your experience. We are sorry to read that your stay did not meet your expectations. We adhere to a high standard especially when it comes to cleaning the apartments. The stain probably refers to the product used but I will have our heads of department inspect the room to investigate it. Your opinion is very important to us because it will allow us to improve the quality of our standards. In our hotel we always try to provide a good and an efficient service to all our guests, as I am sure you will be able to see on your next visit. Thank you again for sharing your experience and we look forward welcoming you back in the near future. With our kind regards, João Corte-Real General Manager | Tivoli Mofarrej São Paulo

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from Hotel Tivoli Mofarrej São Paulo on 10 Nov 2020
Dear Guest, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your scores with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, João Corte-Real General Manager | Tivoli Mofarrej São Paulo

10/10 Excellent

M.B., Limeira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent stay, localization and breakfast.
Stayed 1 night in Oct 2020
Response from Hotel Tivoli Mofarrej São Paulo on 26 Oct 2020
Dear Mr. M.B., Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your comments with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, João Corte-Real General Manager | Tivoli Mofarrej São Paulo

6/10 Okay

Daniel

Stayed 1 night in Oct 2020
Response from Hotel Tivoli Mofarrej São Paulo on 19 Oct 2020
Prezado Sr. Daniel, Obrigado por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões de nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes em saber que no geral o senhor teve uma hospedagem agradável. Agradecemos por suas recomendações e esperamos revê-lo em breve. Atenciosamente, João Corte-Real Diretor Geral | Tivoli Mofarrej São Paulo

10/10 Excellent

Eduardo, Miami

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! The best hotel in Sao Paulo for cleanliness (Covid-19 prevention), security and safety. Once you stay, you understand!
Stayed 4 nights in Sep 2020
Response from Hotel Tivoli Mofarrej São Paulo on 29 Sept 2020
Dear Mr. Eduardo, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your comments with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, João Corte-Real General Manager | Tivoli Mofarrej São Paulo

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Hotel Tivoli Mofarrej São Paulo on 20 Mar 2020
Dear Mr. Justin, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your scores with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, João Corte-Real General Manager | Tivoli Mofarrej São Paulo

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in São Paulo
Amazing place. Staff is excellent. Needs to have better Wi-Fi is the only request Buffet has best views.
Stayed 2 nights in Mar 2020
Response from Hotel Tivoli Mofarrej São Paulo on 18 Mar 2020
Dear Guest, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. We are happy to read that in general you had a good stay. Your feedback is very important to us and provides us an effective help to improve the facilities and service of our hotel. Should you return to São Paulo, please don’t hesitate to contact me and give us the opportunity to offer you another enjoyable stay in this great city. With Best Regards, João Corte-Real General Manager | Tivoli Mofarrej São Paulo

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Hotel Tivoli Mofarrej São Paulo on 12 Mar 2020
Prezado Sr. Eduardo, Obrigado por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões de nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-lo em breve. Atenciosamente, João Corte-Real Diretor Geral | Tivoli Mofarrej São Paulo

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020
Response from Hotel Tivoli Mofarrej São Paulo on 12 Mar 2020
Prezado Sr. William, Obrigado por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões de nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-lo em breve. Atenciosamente, João Corte-Real Diretor Geral | Tivoli Mofarrej São Paulo

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Hotel Tivoli Mofarrej São Paulo on 11 Mar 2020
Prezada Sra. Rebecca, Obrigado por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões de nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-la em breve. Atenciosamente, João Corte-Real Diretor Geral | Tivoli Mofarrej São Paulo

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made you fee welcomed, rooms were extremely clean and bright. Excellent service.
Stayed 1 night in Feb 2020
Response from Hotel Tivoli Mofarrej São Paulo on 4 Mar 2020
Dear Guest, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your scores with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, João Corte-Real General Manager | Tivoli Mofarrej São Paulo

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, good restaurant, swimming pool, trianon park nearby, oscar freire street for shopping
Stayed 1 night in Feb 2020
Response from Hotel Tivoli Mofarrej São Paulo on 19 Feb 2020
Dear Guest, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your comments with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, João Corte-Real General Manager | Tivoli Mofarrej São Paulo

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Friendly staff, sparkling clean rooms
Stayed 1 night in Feb 2020

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Hotel Tivoli Mofarrej São Paulo on 10 Feb 2020
Prezado Sr. Michael, Obrigado por escolher o Tivoli Mofarrej São Paulo e por partilhar conosco sua avaliação. São as impressões de nossos hóspedes que nos auxiliam no aperfeiçoamento de nossos produtos e serviços. Ficamos felizes por sua satisfação. Agradecemos por suas recomendações e esperamos revê-lo em breve. Atenciosamente, João Corte-Real Diretor Geral | Tivoli Mofarrej São Paulo

8/10 Good

Barry

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good hotel but lifts odd. Service and staff good
Stayed 5 nights in Jan 2020
Response from Hotel Tivoli Mofarrej São Paulo on 10 Feb 2020
Dear Mr. Barry, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. We are happy to read that in general you had a good stay. Thank you again for sharing your experience and we look forward welcoming you back in the near future. With Best Regards, João Corte-Real General Manager | Tivoli Mofarrej São Paulo

10/10 Excellent

Larry, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the outdoor seating next to the lobby bar. Wish there was more light in the hotel rooms. Hard to work in such a dim setting.
Stayed 5 nights in Jan 2020
Response from Guest response Hotel Tivoli Mofarrej São Paulo on 3 Feb 2020
Dear Mr. Larry, Thank you for choosing Tivoli Mofarrej for your stay in São Paulo and for taking your time to write about your experience. It is always grateful to receive positive feedback. I will share your comments with our team, who I am certain will be motivated with your remarks. Thank you again for sharing your experience and we look forward welcoming you back in the near future. Yours faithfully, João Corte-Real General Manager | Tivoli Mofarrej São Paulo

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Hotel Tivoli Mofarrej São Paulo on 31 Jan 2020
Prezado Hóspede, Obrigado por partilhar sua avaliação sobre o Tivoli Mofarrej São Paulo. Agradecemos por suas recomendações e esperamos revê-lo em breve. Atenciosamente, Tivoli Mofarrej São Paulo