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Matum Hotel & Casino
3.5 star property

Comfortable hotel with casino and nightclub

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Matum Hotel & Casino

Outdoor pool
Breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, blackout curtains, iron/ironing board
Private kitchenette
Shower, free toiletries, hair dryer, towels
Reviews
6.4

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago
  • Popular LocationMonument to the Heroes of the Restoration7 min walk
  • Popular LocationCatedral de Santiago3 min drive
  • Popular LocationEstadio Cibao4 min drive
  • AirportSantiago (STI-Cibao Intl.)19 min drive
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Room options

View all photos for Executive Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Executive Room

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Digital channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Presidential Suite

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
Digital channels
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

Deluxe Double Room, Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Digital channels
Daily housekeeping
  • City view
  • Sleeps 3
  • 2 Double Beds

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Breakfast included
Parking included
Free WiFi
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The price is RM 568
per night
12 May - 13 May
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About the area

Santiago de los Caballeros

Matum Hotel & Casino is located in Santiago de los Caballeros. Historic San Luis Fort Museum and Catedral de Santiago are local landmarks, and some of the area's activities can be experienced at Las Aromas Golf Club and Taino Valley Tropical Park.
Visit our Santiago de los Caballeros travel guideOpens in a new window

What's nearby

  • Monument to the Heroes of the Restoration - 7 min walk
  • Bella Terra Mall - 20 min walk
  • Catedral de Santiago - 3 min drive
  • Estadio Cibao - 4 min drive
  • Colinas Mall - 5 min drive

Getting around

  • Santiago (STI-Cibao Intl.) - 18 min drive

Restaurants

  • Supermarcado Bravo Cafe - 10 min walk
  • Wendy’s - 12 min walk
  • Florinda - 7 min walk
  • El Tablón Latino - 6 min walk
  • Puerta Del Sol - 6 min walk

About this property

Matum Hotel & Casino

Property highlights
Consider a stay at Matum Hotel & Casino and take advantage of a casino, a nightclub and a terrace. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Tour/ticket information, a front desk safe and wedding services
  • A 24-hour front desk and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Matum Hotel & Casino include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with digital channels
  • A personal chef, daily housekeeping and electrical adapters/chargers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino
  • Children's pool
  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • Chef service
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20 per room (return)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts

Property is also known as

Hotel Matum
Matum
Matum Casino
Matum Casino Santiago
Matum Hotel
Matum Hotel & Casino
Matum Hotel & Casino Santiago
Matum Hotel And Casino
Matum Hotel Santiago
Matum Hotel Casino Santiago
Matum Hotel Casino
Matum Hotel Casino Santiago de los Caballeros
Matum Casino Santiago de los Caballeros
Matum Hotel Santiago
Matum Hotel & Casino Hotel
Matum Hotel & Casino Santiago de los Caballeros
Matum Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Does Matum Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Matum Hotel & Casino?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Matum Hotel & Casino on 3 May 2024 start from RM 279.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Matum Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matum Hotel & Casino?

Matum Hotel & Casino doesn't offer parking.

What time is check-in at Matum Hotel & Casino?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Matum Hotel & Casino?

Checkout is at noon.

Does Matum Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per room applies.

Where is Matum Hotel & Casino located?

Situated in Santiago de los Caballeros, this hotel is within 1 mile (2 km) of Monument to the Heroes of the Restoration, Historic San Luis Fort Museum and Bella Terra Mall. Casa del Arte and Galería la 37 por las Tablas are also within 1 mile (2 km).

Matum Hotel & Casino Reviews

Reviews

6.4
Rating 10 - Excellent. 137 out of 655 reviews" "
Rating 8 - Good. 173 out of 655 reviews" "
Rating 6 - Okay. 145 out of 655 reviews" "
Rating 4 - Poor. 84 out of 655 reviews" "
Rating 2 - Terrible. 116 out of 655 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Juan

Travelled with family
Liked: Staff & service, amenities
Very professional and friendly staff. The hotel is very old and is being remodeled, specifically the entrance and lobby.
Stayed 2 nights in Apr 2024

4/10 Poor

Danny

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated, dark, needs improvement. Exterior facade is falling apart.
Stayed 3 nights in Apr 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Mar 2024

2/10 Terrible

Ernesto, Burlington

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is a dump, broken shower doors, water leaks, Breakfast is a joke, fried Dominican cheese and plantains, Terrible! The staff does not give a crap about taking care of the customers!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jioma

Stayed 1 night in Mar 2024

6/10 Okay

Jose

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
To much noisy in the nighttime.
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Stayed 3 nights in Jan 2024

4/10 Poor

MO

Travelled with partner, Travelled with group
Hotel under renovation but no one announced for travelers to know what they will expecting when they arrive to the facility and worse breakfast you will receive please do not be surprised
Stayed 1 night in Jan 2024

10/10 Excellent

Bryan

Stayed 1 night in Jan 2024

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt stay at the property we did another booking through expedia for centro hodelpa. Requesting a refund for matum casino hotel. Poor lighting, in the entrance no service a man sitting in the staircase made us deel unsafe. We left the hotel. We were charged twice because when we arrived the hotel asked us to pay .
Stayed 1 night in Jan 2024