2 outdoor pools, open 6:00 AM to 11:00 PM, pool loungers
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Reviews of Hol Chan Reef Resort & Villas

3.5 out of 5
Hol Chan Reef Resort & Villas
3.5 Miles South, Boca Ciega, San Pedro, Belize District

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 30 reviews" "
Rating 8 - Good. 3 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelley, Happy Valley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful place. Very clean, spacious condo with breath taking view. We had no idea what we were doing. Sandra, our concierge, was able to assist us with all of our needs such as booking taxis and golf cart rentals. Her response to all of our questions (we had many!) was prompt and detailed. She made our trip into the unknown so easy!!
Stayed 4 nights in Apr 2024
Response from Reservation- Jacky on 27 Apr 2024
Hi Kelley, we are happy you enjoyed your stay with us.

10/10 Excellent

YOLANDA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful condo with breathtaking views. Very clean and quiet. Excellent service. A bit far from the Secret Beach but worth the drive. Sandra was available to answer any of our questions and Richard was very helpful with booking activities. Highly recommend.
Stayed 8 nights in Mar 2024
Response from Reservation- Jacky on 15 Apr 2024
We are happy that you enjoyed your stay at Hol Chan Reef Resort & Villas.

10/10 Excellent

Vince

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Hol Chan. It was secluded enough that we felt we were away from the hustle and bustle and could enjoy the peace and quiet. However, it was close enough to restaurants and shops that we could access whatever we needed within a few minutes drive on the golf cart. Plus, the pool bar serves food throughout most of the day, just not dinner. When you order, the food is delivered from a nearby restaurant, and the quality of food is amazing. The staff was wonderful. They were friendly, professional, and went above and beyond in all aspects.
Stayed 3 nights in Mar 2024
Response from Reservation- Jacky on 9 Apr 2024
Thank you for choosing to stay with us! We are delighted to hear that you enjoyed your stay and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Jermon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a last minute trip and we could not have been happier with our choice to stay at Hol Chan Villas. The place was amazing and Sandra went above and beyond to make sure we were well taken care of. Top notch customer service. She even helped arranged to help have a chef to come and cook for us.
Stayed 4 nights in Feb 2024
Response from Reservation- Jacky on 9 Feb 2024
Thank you so much for your wonderful review! We are so happy you felt well taken care of.

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2024
Response from Reservation- Jacky on 23 Jan 2024
Hi Joe, we are happy that you enjoyed your stay with us.

10/10 Excellent

Alexander, Malvern

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is excellent and well maintained and very clean and quiet. The staff, particularly Sandra and Richard were excellent and helpful. My only criticism is that the beach is not really a beach and is not swimmable.
Stayed 7 nights in Dec 2023
Response from Reservation- Jacky on 8 Jan 2024
Hi Alexander, we are happy that you enjoyed your stay with us.

6/10 Okay

fatima

Travelled with family and small children
Is away from the city .. need a golf car to travel around ..
Stayed 7 nights in Nov 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jul 2023
Response from Einer on 13 Sept 2023
Thank you so much for your review! We are so happy you enjoyed your time with us

10/10 Excellent

Lokesh

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities, property conditions & facilities
Amazing property-we had such a great time-kitchen was extremely well stocked -all utensils you could possibly ever need. Pool was right in front of the room that you could walk into. Very clean property, beautiful. I would definitely come back again.
Stayed 4 nights in Feb 2023
Response from Einer on 27 Feb 2023
We are so happy you enjoyed your stay with us Lokesh! We loved hosting you and your family

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, room comfort
Safe and great views
Sandra was helpful in hooking you up with any kind of excursion. Property felt very safe and friendly neighbors.
Stayed 5 nights in Feb 2023
Response from Einer on 23 Feb 2023
We are so happy you enjoyed your stay with us! We hope to see you again

10/10 Excellent

Ashley R

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Will definitely go back.
Stayed 4 nights in Oct 2022
Response from Einer on 18 Oct 2022
Thank you for your great review! We would love to have you back at Hol Chan Reef Resort & Villas

4/10 Poor

Delbrica

Travelled with family
Liked: Property conditions & facilities
This IS NOT a beach property. The pics of the beautiful water IS NOT an accurate description of this property. There is a huge long white pipeline in the water along with an enormous amount of sea weed which prohibits you from walking into the water. You will not be able to swim in the water as it is not safe. The resort pool had local random dogs in it. The smell/stinge around the property is disgusting. The mosquitoes attack you regardless of the time of day. The accommodations were nice but you do not have a phone in the condo. You are provided a cell phone in which they load minutes so you can use. I arrived on the 10th and did not get a phone until the 12th but the minutes didn’t load until the next day. I ended up using my own cell phone to text and make calls to concierge. I am having to cover that cost. Upon arrival they require a $353 deposit on a credit card. This deposit is not a pending deposit but they actually remove the money from your card and you have to wait 10-14 days for them to return it back. I have yet to receive it. I took pics to ensure the property was left in excellent condition. Toward the end of our stay we began to experience water outages from 6-9am in which you couldn’t flush the toilets, shower, or do a hygiene routine. By the end of my stay I was ready to come home.
Stayed 6 nights in Jul 2022

8/10 Good

CAROLINE D

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Stanley G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location if you are coming to Belize for Scuba or Snorkel ing. Very nice accommodations and air conditioning.
Stayed 6 nights in Jul 2022
Response from Einer on 17 Aug 2022
Thank you for the incredible feedback! We are so happy you enjoyed your stay!

10/10 Excellent

Abhilash

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had an excellent stay. Sandra and Richard made our stay an absolute one for us to remember For ever
Stayed 5 nights in Jul 2022

10/10 Excellent

Darian

Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2022

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, room comfort
Beautiful Villa on the south side of the Caye. Spacious unit with great amenities. Sandra was a great help. Can’t wait to come back.
Stayed 3 nights in Jul 2022
Response from Einer on 25 Jul 2022
We are so happy you enjoyed your time at Hol Chan Reef Resort & Villas! We hope to see you again

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sandra was amazing and very responsive to any needs before and during our stay. Yolanda was very helpful with booking our excursions too. We had a great experience!
Stayed 7 nights in Jul 2022
Response from Einer on 14 Jul 2022
We are so happy you enjoyed your stay with us! Everyone loved having you! We hope to see you again

10/10 Excellent

Katie, pittston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The staff were super helpful and responsive.
Stayed 4 nights in Jun 2022
Response from Einer on 4 Jul 2022
Thank you so much for your incredible review! We are so happy you enjoyed your stay at Hol Chan Reef Resort & Villas

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Pools were well maintained. Sandra was extremely helpful when any need arose. Beds were comfy. The biggest drawback, which is not the fault of the facilities, is the seaweed on the beach that was so thick and smelly we couldn’t walk out in the water or be outside when the wind was on shore. While they mgt tried to mitigate the problem by having workers rake it up and cart it away the problem was not solved because it just kept coming making the water the color of rust and uninviting. We were extremely disappointed that we could not enjoy the ocean.
Stayed 7 nights in Apr 2022

10/10 Excellent

Brienne Delis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property & staff (Sandra) made our trip a rememberable experience. The property is perfect for families or a friends trip. We were accommodated well, thanks to Sandra!
Stayed 6 nights in Apr 2022
Response from Einer on 3 May 2022
Thank you so much for your incredible review! Sandra, and the rest of us at Suyas, are so happy you enjoyed your stay!

6/10 Okay

Andrea Williams

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Property was great but since there’s no restaurants we had a private chef and bought food from town. The microwave never got fixed our money went to waste with the food. The wifi never got fixed.
Stayed 4 nights in Apr 2022

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were great and Sandra and the staff of Suya (concierge/property mgmt/tours) went out of their way to ensure our trip was amazing
Stayed 5 nights in Apr 2022

10/10 Excellent

Christopher, New Albany

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propertt was beautiful. It had wonderful amentities. The view was great and having laundry amd full kitchen is awesome. Be careful driving. The roads are terrible. Not the properties fault though...its the whole island... It adds to the experience though. Dont expect a kroger...plan to shop at markets which is really cool if youre resourceful. All in all, id suggest going here.
Stayed 7 nights in Apr 2022
Response from Einer on 13 Apr 2022
Thank you for your review, Christopher! We are so happy you enjoyed your stay at Hol Chan! Hope to see you again

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners that live there were friendly and helpful. The concierge Sandra was Amazing! SanPedro was quiet and fun. It was beautiful. We had an amazing time. We will definitely be coming back!
Stayed 7 nights in Mar 2022
Response from Einer on 21 Mar 2022
Hi Tamara, So happy to hear you enjoyed your time in Hol Chan Reef Resort & Villas and at San Pedro! We will love to host you again!

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very modern and clean, pool was great, quiet area and relaxing m. Our concierge Sandra was the best and took care of everything we could ask for. Definitely going back
Stayed 5 nights in Mar 2022
Response from Einer on 13 Apr 2022
Thank you so much for this great review! You were incredible guests, we would love to have you back!

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2022

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, room comfort
Excelente
La experiencia estuvo muy buena, el hotel es muy limpio y la atención es agradable
Stayed 3 nights in Jul 2022
Response from Einer on 26 Jul 2022
¡Estamos muy contentos de que haya disfrutado de su estadía! ¡Gracias por la excelente reseña!

10/10 Excellent

Roberto Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy amplio y buen conservado
Stayed 3 nights in Apr 2022