Caro LeonardoAgradecemos imensamente pelos elogios calorosos! É muito gratificante saber que conseguimos tornar sua estadia conosco especial. Esperamos ansiosamente por sua próxima visita!

Dear guest, Thank you for your visit and for the comments regarding your stay at the Gran Hotel Stella Maris. Additionally thank you for taking the time to write a review regarding your recent stay with us. We apologize if you were not entirely satisfied; consequently those constructive comments can help us to improve our facilities in order to provide satisfaction to our guests. Your comments are very important for us and we hope to welcome you in your next visit to the city.Best Regards,

Dear guest,We're sorry that we didn't meet your expectations regarding your stay with us. The Gran Hotel Stella Maris was conceived in the rustic proposal of ancient Bahia by renowned architects. Maintenance is preventive and corrective, mainly due to the location by the sea.We have a guest service center (CAH) working to meet the needs and requests of our guests in the best way at all times.We hope to surprise you in the next opportunity.Best regards.

Prezados hóspede,Agradecemos a preferência pelo nosso hotel e por avaliar aqui a sua experiência conosco. Esperamos ter a honra de recebê-lo novamente em um futuro breve.

Dear guest,We're sorry that we did not meet your expectations regarding your stay with us.The hotel's swimming pool is ready for use with a strict daily control of water quality following the recommended standards regarding chlorine, PH and alkalinity levels. shower the accumulation of suntan lotion because these products interfere with the crystallinity of the water, we work with a cleaning team to maintain the water throughout the day and for the reinforced treatment we close the pool at night.We hope to surprise you at a next opportunity.

Dear guest,We're sorry that we didn't meet your expectations regarding your stay with us. The Gran Hotel Stella Maris was conceived in the rustic proposal of ancient Bahia by renowned architects. Maintenance is preventive and corrective, mainly due to the location by the sea.We have a guest service center (CAH) working to meet the needs and requests of our guests in the best way at all times.We hope to surprise you in the next opportunity.Best regards,Team Gran Hotel Stella Maris

Dear Ben. Thank you for choosing our hotel and for evaluating your stay with us here. We hope to welcome you again in the near future! Best regards!

Dear Henrique, We would like to thank you for choosing our hotel as an option for your accommodation in Salvador and for informing us about your stay at the Hotel. We are extremely happy with your satisfaction with us and for giving us the maximum score for this evaluation. We look forward to your return in the near future!.

Dear Mark, Thank you for your visit and for the comments regarding your stay at the Gran Hotel Stella Maris. Additionally thank you for taking the time to write a review regarding your recent stay with us. Our philosophy is to receive our guests with a quality service, providing them with a stay that will meet their needs and expectations. We apologize if you were not entirely satisfied; consequently those constructive comments can help us to improve our facilities in order to provide satisfaction to our guests. Your comments are very important for us and we hope to welcome you in your next visit to the city. Best Regards.

Prezado Romilson, Agradecemos a preferência pelo nosso hotel e pelo feedback da sua estada conosco. Estamos localizados em frente a praia de Stella Maris considerada uma das melhores de Salvador. Esperamos recebê-lo novamente em um futuro breve. Atenciosamente, Equipe Gran Hotel Stella Maris

Dear Laura, Through your feedback we realize that we provide you with a pleasant and comfortable hosting, and this shows us that our efforts to provide the best hosting are on the right track. We hope to see you in the near future! Best regards!

Dear Guest, We appreciate the preference for our hotel and we regret not meeting your expectations regarding your stay with us. We are surprised by the report, we point out that we have a 24-hour Customer Service Center for any needs that may occur during your stay. We are sorry again that we did not meet your expectations and hope to surprise you in the next opportunity.

Hi Kevin, Thank you for choosing our hotel as your lodging option in Salvador and for reporting your stay with us here. The opinion of our guests is very important for the improvement of our services.

Dear guest, We thank you for choosing our hotel and for evaluating your stay with us. We look forward to welcoming you soon. Best regards.

Agradecemos por escolher o nosso hotel como sua opção de hospedagem a Salvador e estamos a disposição para qualquer esclarecimento. Atenciosamente.

Caro hóspede, Agradecemos a escolha pelo nosso hotel e por nos avaliar aqui, estamos a disposição para qualquer esclarecimento. Atenciosamente.

Hi Mario, We’d like to thank you for choosing the Gran Hotel Stella Maris as your lodging option in Salvador and thank you for yours compliments about our view. Regarding the observations we have already passed to the responsible sectors as suggestions to be analyzed by our management, always seeking the excellence and renewal of our services. The team of the Gran Hotel Stella Maris thank you for your review here and we hope to see you back very soon. Best Regards.

Dear Guest Thank you for your rating on Expedia. We apologize for your comment, we have already passed it on to the responsible manager so that he can apply improvements. We hope you can return to our hotel soon. Sincerely,

Dear Guest It was a pleasure to welcome you to Gran Hotel Stella Maris and we appreciate your rating on Expedia, we look forward to seeing you in the near future! Best regards, Sol Express Network, Customer Relationship Center.

Dear Guest It was a pleasure to welcome you to Gran Hotel Stella Maris and we appreciate your rating on Expedia. The opinion of our guests is very important to us, always being analyzed and passed on to the respective sectors always seeking an improvement in our work. We hope to see you in the near future! Regards, Sol Express Network, Customer Relationship Center.

Prezado Hóspede, Agradecemos a sua classificação no Expedia e esperamos que possa retornar em breve ao nosso hotel. Atenciosamente, Rede Sol Express, Central de Relacionamento com o Cliente.

Hello , Thank you for your rating and we look forward to returning to Gran Hotel Stella Maris soon. Regards, Sol Express Network, Customer Relationship Center.

Dear Jorge It was a pleasure to welcome you to Gran Hotel Stella Maris and we appreciate your rating on Expedia. By your comment on the wifi we apologize, but we are taking steps to improve the connection. We hope to see you in the near future! Regards, Sol Express Network, Customer Relationship Center.

Prezado Hóspede, Agradecemos a sua classificação no Expedia e esperamos que possa retornar em breve ao nosso hotel. Atenciosamente, Rede Sol Express, Central de Relacionamento com o Cliente.

Dear guest I would like to thank you for choosing our hotel as an option for your lodging in Salvador and for informing us about your stay at the Hotel. The philosophy of the Sol Express Network is to welcome our guests with high quality service, providing them with a stay that meets their needs and expectations. All the scores received from our guests are treated as free advice and it is part of the daily routine of the hotel to ascertain everything that is pointed out from negative and corrected as far as possible. We are happy with your satisfaction with our hotel, we will be happy to welcome you again. Sincerely, Rede Sol Express, Customer Relations Center.

Dear Guest, Thank you for your excellent rating on Expedia and hope you can return soon to our hotel. Regards, Sol Express Network, Customer Relationship Center.

Dear guest Thank you for your excellent rating on Expedia and hope you can return soon to our hotel. Regards, Sol Express Network, Customer Relationship Center.

Prezado Hóspede, Agradecemos a sua excelente classificação no Expedia e esperamos que possa retornar em breve ao nosso hotel. Atenciosamente, Rede Sol Express, Central de Relacionamento com o Cliente.

Dear guest We appreciate your excellent rating on Expedia and hope you can return soon to our hotel. Regards, Sol Express Network, Customer Relationship Center.

Dear guest We would like to thank you for sharing your experience regarding your recent stay at our hotel. We thank you for choosing the hotel, our guests' opinions are a great way to contribute to identify our positive and negative points, always seeking greater excellence in our services. Through your comment will be passed to the responsible sector manager, apply improvements. We expect your return in the near future. Regards, Sol Express Network, Customer Relationship Center.

Prezado Hóspede, Agradecemos a sua excelente classificação no Expedia e esperamos que possa retornar em breve ao nosso hotel. Atenciosamente, Rede Sol Express, Central de Relacionamento com o Cliente.

Dear guest, First of all we would like to thank you for your stay at our hotel. Evidence that or nosso main objective to receive our guests with high quality service, providing a status that meets their needs and expectations, porém, despite all our efforts, ainda assim podem o faller falhas that comprometam alguma form sua sua Satisfaction Referring to comentários we ask for excuses, and gostaria to frisar that all to us equip passes frequently by recylagens so that assim we can reach or lesser objective that é alcançar all the expectations two nossos clients. In any way, all observations will be passed to the manager of the responsor to apply melons. We apologize for any inconvenience caused. I take this opportunity to express my sincere gratitude for the tempo and attention given to me by deixando-nos cientes de suas observações sobre do nosso produto. We hope to recebê-the one of volta muito em breve. Attentively, Rede Sol Express, Central de Relacionamento com o Cliente.

Dear Joel Firstly we would like to thank you for your recent stay at our hotel. Our main goal is to receive our guests with high quality service, providing them with a stay that meets their needs and expectations, but despite all our efforts, there may still be faults that somehow compromise your satisfaction. I am very sorry for the punctuated occurrence, and will immediately signal to the responsible sector manager for an improvement, in order to remedy such existing deficiency. Friso also that the hotel goes through modernization process and thus offer more comfort to our customers. We hope to exceed your expectations in a future stay. Regards, Sol Express Network, Customer Relationship Center.

Dear Guest Initially I want to thank you for choosing the Hotel as your lodging option in Salvador. All comments received from our guests are treated as free advice and it is part of the daily routine of the hotel to ascertain everything that is pointed out from negative and corrected as far as possible. We were happy with your satisfaction with our hotel, it will be a pleasure to welcome you again. Sincerely, Sol Express Network, Customer Relationship Center.

Prezado Hóspede, Agradecemos a sua excelente classificação no Expedia e esperamos que possa retornar em breve ao nosso hotel. Atenciosamente, Rede Sol Express, Central de Relacionamento com o Cliente

Helo Rosangela, We thank you for choosing the Gran Hotel Stella Maris for your accommodation and it is with great satisfaction that we received your review here on the website of Expedia.com. We emphasize that we cherish a lot for the excellence in the service for all our clients and it is not our procedure this type of situation. We have meetings with the teams, trainings, awards and we always try to prepare our employees in the best possible way so that our guests feels as comfortable as possible. Best Regards, Sol Express Network, Customer Relationship Center.

Dear Guest, We appreciate your rating on Expedia and hope you can return soon to our hotel. Regards, Sol Express Network, Customer Relationship Center.

Dear Aisling, We appreciate your review on Expedia and were very happy with their satisfaction with our hotel. We hope to return soon!