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Response from Your team at Millennium Rotorua on 17 May 2024
Kia ora Johnny.Thank you very much for the time taken to leave us this review. We are pleased to hear that you enjoyed your stay here with us and we hope to welcome you back again soon!
Response from Your team at Millennium Rotorua on 17 May 2024
Kia ora Adam.Thank you very much for providing us with your feedback. We really value and appreciate it. Hope to welcome you back again in the near future!
8/10 Good
Jane
Travelled with family
12 May 2024
Liked: Amenities
Good location, nice room
Jane
Stayed 1 night in May 2024
Response from Your team at Millennium Rotorua on 13 May 2024
Kia ora Jane. Thank you for the time taken to leave us this feedback. We hope to welcome you back again soon!
Room was cosy and clean. Heater was noisy even though I turned it off. Staff friendly and helpful.
Dennis
Stayed 3 nights in May 2024
Response from Your team at Millennium Rotorua on 13 May 2024
Kia ora DennisThank you so much for providing us with this feedback. Glad that you enjoyed your stay here with us and we hope to welcome you back again soon.
Very clean facilities, staff extremely friendly and helpful
Melissa
Stayed 2 nights in Apr 2024
Response from Your team at Millennium Rotorua on 13 May 2024
Kia ora Melissa,Thank you very much for this amazing feedback. It is feedback like this that keeps us striving to provide the best service and accommodation as possible. We hope to welcome you back again in the near future.
Response from Your team at Millennium Rotorua. on 28 Apr 2024
Kia ora Wonjung. Thank you very much for the time taken to leave us this lovely review. Our team really value and appreciate it. We hope to welcome you back again.
6/10 Okay
Ngahere
Travelled with family, Travelled with family and small children
21 Apr 2024
Liked: Cleanliness, staff & service
Pleasant stay but more for adults only not really for kids Staff are friendly and welcoming, clean property and warm, rooms are a bit of a distance away from reception/entrance so it was quiet a walk to get to the room and gutted that the spa is only for over 16year olds as needed it for recovery for my son who played at the league tournament other than that it was good, the bed was perfect and the bathroom was spacious thank u for your stay
Ngahere
Stayed 2 nights in Apr 2024
Response from Your team at Millennium Rotorua on 28 Apr 2024
Kia ora Ngahere. Thank you very much for the time taken to leave us this feedback. We really appreciate it and sincerely apologise about the issue mentioned with age restriction for our tubs. We unfortunately do not allow under 16s in our hot tubs due to a health and safety concern as they are 40 degrees celcius. Glad that you enjoyed your stay otherwise and we do hope to welcome you and your whanauy back again, in the near future.
We had a nice stay. Very convenient. Clean room. Comfy bed, the most comfortable of our stay in NZ! Balcony room was updated. The smells was pretty bad outside so didn't use the balcony but i wanted a nicer room so it was worth it. The a/c would turn off in the middle of the evening on us. The entire hotel staff is so kind and helpful. Walkable to everything in town.
Laura
Stayed 2 nights in Apr 2024
Response from Your team here at Millennium Rotorua on 28 Apr 2024
Kia ora Laura. Thank you very much for the time taken to leave us this outstanding review. We are so glad that you enjoyed your stay here with us and sincerely apologise about any unpleasant sulphur odors you may have experienced. We are situated closely to some geysers and the smell can be quite predominant at times. We do hope to welcome you back again in the near future.
Nice renovated room, friendly staff. Loved the pool
Shjylah-Moana
Stayed 3 nights in Apr 2024
Response from Your team at Millennium Rotorua on 28 Apr 2024
Kia ora Shjylah-Moana. Thank you very much for this awesome review. Glad that you enjoyed our new rooms and we hope to welcome you back again.
8/10 Good
Tracy
Travelled with partner, Travelled with group
8 Apr 2024
Liked: Cleanliness, staff & service, amenities
This was a very pleasant stay
Tracy
Stayed 1 night in Apr 2024
Response from Your team at Millennium Rotorua on 29 Apr 2024
Kia ora Tracy,Thank you very much for the time taken to leave us this wonderful feedback. Glad that you enjoyed your stay here with us and look forward to hosting you again.
Lovely hotel. Our room was clean and the furnishings are in good condition. Beds were comfortable and the place was quiet. Shower was good too. My kids really enjoyed the heated pool. Please consider changing the conditioning shampoo in the bathroom as it is not very good. We really enjoyed ourselves. Would definitely stay again 🙂
Eunice
Stayed 3 nights in Feb 2024
Response from Your team at Millennium Rotorua. on 23 Mar 2024
Kia ora Eunice,Thank you very much for the time taken to leave this wonderful review. We appreciate this feedback and are glad that you enjoyed your stay here with us. Will ensure to pass your feedback onto the relevant team with regards to the shampoo we provide. We hope to welcome you all back again in the near future.
This is a nice hotel with a great location and we had good views of the lake. The equipment in the gym needs to be repaired! Overall, a good experience with easy parking!
Kimberly
Stayed 1 night in Mar 2024
Response from Your team at Millennium Rotorua. on 23 Mar 2024
Kia ora Kimberley,Thank you very much for this amazing review. We really value and appreciate it. We will review our gym equipment and see which part we could improve on. Hope to welcome you back again in the near future.
Lovely hotel, nice spa and pool facilities. A little bit dated but overall clean and lovely staff.
Kaitlin
Stayed 2 nights in Mar 2024
Response from Your team at Millennium Rotorua. on 23 Mar 2024
Kia ora Kaitlin,Thank you very much for the time taken to leave us this wonderful feedback. We are currently undergoing renovations within the hotel and aim to have all rooms completed within the next year. We hope to welcome you back again into our freshly renovated rooms.
8/10 Good
Danny
Travelled with partner
2 Mar 2024
Liked: Staff & service, amenities
Limited amount of secure parking as signs around the area inform you of thrives in the area.
Internet was slow. Beautiful view from balcony overlooking the lake and Polynesian spa. Blackout curtain work very effectively. Food and at restaurant was good
Danny
Stayed 1 night in Mar 2024
Response from Your team at Millennium Rotorua. on 23 Mar 2024
Kia ora Danny,Thank you very much for providing us with this feedback. Although we unfortunately do have a limited amount of on site parking, our awesome porters conduct internal and external security checks often to ensure the comfortably and safety of our valued guests. Glad that you enjoyed your stay here with us and we hope to welcome you back again in the near future.
6/10 Okay
Christopher
Travelled with partner
4 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Liked the pool, the restaurant and the helpful staff. Thought the fittings and finish, particularly in the room, were tired and in need of refreshing.
Christopher
Stayed 3 nights in Feb 2024
Response from Tiana on 4 Feb 2024
Kia ora Christopher. Thank you very much for the time taken to provide us with this feedback. We really value and appreciate it. Our hotel is currently undergoing renovations where our rooms will have a brand new, fresh look. We look forward to welcoming you back in the near future. Your team at Millennium Rotorua.
Quiet and comfortable. Good nights sleep. Room facilities very good
Stephen
Stayed 1 night in Jan 2024
Response from Your team at Millennium Hotel on 3 Feb 2024
Kia Ora Stephen,Thank you for your kind review We are please you enjoyed your stay here with us and the comfort of our lovely beds, we hope to welcome you back sometime in the near future
8/10 Good
Asha
Travelled with partner
28 Jan 2024
Liked: Staff & service, amenities
Great place- excellent service, great balcony view, pool and spa lovely, bed was amazingly comfortable. Some hair missed from the previous bathroom clean and the tv channel options limited with no guide we couldn't plan what to watch, other than that I couldn't fault it.
Asha
Stayed 2 nights in Jan 2024
Response from Your Team at Millennium Hotel on 3 Feb 2024
Kia Ora Asha Thank you for taking the time you leave a review We do apologize for the uncleanliness of your bathroom as this is not normal standard of cleanliness. Your feedback has been passed on to the appropriate departmentsI am delighted you were you able to soak in the views from the 5th floor as well as our comfortable beds We hope to welcome your back in the near future
8/10 Good
Karen
Travelled with family
24 Jan 2024
Liked: Cleanliness, staff & service, amenities
Bit dated, but clean, quiet and comfortable
Karen
Stayed 1 night in Jan 2024
Response from Your Team at Millennium Rotorua on 3 Feb 2024
Kia Ora karenThank you for taking the time to post your review and enjoyed the comfort of our bedsOur hotel is currently under refurbishment with each room getting renovated.We hope to see you in the near future once completed
2/10 Terrible
Greg
19 Jan 2024
Greg
Stayed 3 nights in Jan 2024
Response from Tiana on 4 Feb 2024
Dear Greg. We are very sorry to hear of your experience. Would you please send an email to us at millennium.rotorua@millnenniumhotels.co.nz with any further feedback you may have? We vehemently apologise for anything that may have went wrong. Hope to hear from you soon.Your team at Millennium Rotorua.
10/10 Excellent
William
13 Jan 2024
William
Stayed 1 night in Jan 2024
Response from Your Team at Millennium Hotel on 3 Feb 2024
Kia Ora WilliamThank you for taking the time to post your review, we are glad you enjoyed your stay here with usWe hope to welcome you back in the near future
8/10 Good
Amy
Travelled with family
8 Jan 2024
Liked: Cleanliness, staff & service
Amy
Stayed 2 nights in Jan 2024
Response from Your Team at Millennium Hotel on 3 Feb 2024
Kia Ora AmyThank you for taking the time to post your review, we hope you enjoyed your time here exploring our bubbly city of Rotorua
10/10 Excellent
Vaughan
7 Jan 2024
Vaughan
Stayed 2 nights in Jan 2024
Response from Your Team at Millennium Hotel on 3 Feb 2024
Kia Ora VaughnThank you for taking the time to post your review, We are glad with your 5 star review you enjoyed your stay here with us.We hope to welcome you back in the near future
6/10 Okay
Mohammed
Travelled with family and small children
6 Jan 2024
Mohammed
Stayed 1 night in Jan 2024
Response from Your Team at Millennium Rotorua on 3 Feb 2024
Kia Ora Mohammed Thank you for taking the time to post your review, we hope to welcome you back in the future
8/10 Good
Leon
Travelled with family, Travelled with group
27 Dec 2023
Liked: Amenities
Leon
Stayed 1 night in Dec 2023
Response from Your Team at Millennium Rotorua on 3 Feb 2024
Kia Ora LaiThank you for taking the time to share your review. We hope you and your family enjoyed your time here in our bubbly city of Rotorua
WIFI didnt work on the last day which was a major inconvenience.
Handy to central Rotorua.
Kolisi
Stayed 1 night in Dec 2023
Response from Tiana on 4 Feb 2024
Kia ora Kolisi. Thank you very much for this outstanding feedback. It is feedback like this that keeps our team striving to provide the best accommodation and service as possible. We hope to host you again in the near future. Your team at Millennium Rotorua
Kia ora Dakshita. Thanks very much for this awesome review. We hope to host you again in the near future. Your team here at Millennium Rotorua
6/10 Okay
Dion
Travelled with family
18 Dec 2023
Liked: Amenities
No air con wasn’t working - tv wasn’t working and shower was very average
Dion
Stayed 1 night in Dec 2023
Response from Your team here at Millennium Rotorua. on 4 Feb 2024
Kia ora Dion. Thank you very much for the time taken to leave us this review. We are currently undergoing renovations where everything will be rebuilt and replaced. We will have a fresh new look in our rooms by the end of this year. We hope to welcome you back again.
Nothing worked, they were loading a skip right outside our window and thought this was ok but worst of all was the breakfast, a disgrace.
Barbara
Stayed 1 night in Dec 2023
Response from Your team here at Millennium Rotorua. on 4 Feb 2024
Kia ora Barbara. Thank you very much for the time taken to leave us this feedback. We deeply apologise about the points you have mentioned. With regards to the skip bin, we are currently undergoing renovations and we sincerely apologise if this had not been mentioned to you upon check in. Will look into and review our breakfast buffet to see which areas may need improving. We hope to host you again in the near future.
8/10 Good
Christian
16 Dec 2023
Christian
Stayed 1 night in Dec 2023
Response from Your team here at Millennium Rotorua. on 4 Feb 2024
Kia ora Christian. Thank you for the awesome review! We hope to welcome you back again soon.
Response from Your team here at Millennium Rotorua. on 4 Feb 2024
Kia ora Lisa. Thank you so very much for this amazing review. We are glad that you enjoyed your stay here with us and we hope to welcome you back again in the near future.
8/10 Good
Robert
Travelled with family
11 Dec 2023
Liked: Cleanliness, staff & service, amenities
The Millennium Hotel Rotorua provided my wife and I a quiet relaxing room (home away from home) to celebrate our wedding anniversary. Centrally located near shopping, eateries and recreational facilities. Happy to recommend.
Robert
Stayed 1 night in Dec 2023
Response from Your team here at Millennium Rotorua. on 4 Feb 2024
Kia ora Robert. Thank you so very much for the time taken to leave us this wonderful feedback. Very glad to hear that you enjoyed your stay here with us and would really appreciate if you do recommend our hotel to others. We hope to host you again in the near future.
Response from Your team here at Millennium Rotorua. on 4 Feb 2024
Kia ora Dane. Thank you so very much for your awesome review. We hope to welcome you back again.
6/10 Okay
Verified traveller
3 Dec 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel itself is a bit old so had some visible rust in the bathroom. There is no complementary water in the room, but have water fountains you can use for free in the lobby. Housekeeping could improve as we had no shampoo or conditioner in our room (when checked at reception they do provide them and it was just a housekeeping mistake)
Curtains ripped. Tiny room, just old
The big bar that is advertised was closed. I was told it was for special events. The other small bar was not good. The margarita was expensive snd terrible
This place was lovely. Its old, but it doesnt matter. Its so so so cute. The pool is awesome. The adutls only quiet indoor spa area is awesome. The beds are great. Pillows are great. Balcony is nice. Wished there had been chairs outside. The location is PERFECT.
Okay - heres why its not 5 stars - the hotel is slightly understaffed. We are ice-loving Americans and they were clearly annoyed that we wanted so much ice. Also the bar was never open - restaurant- yes, but bar no.
And yes - it smells like sulphur. Theres sulfur springs around the corner. Guess what? Its great for your skin - mine never looked better.
Overall stay was pleasant. The room was average as expected in hotels here in NZ. The location was great as it is situated within the city and close to the events centre. The only concerns are 1) the room was service but rubbish bin was not emptied 2) the telephone was working but when trying to contact reception it did not work 3) both problems were reported to the reception staff that time and told me that someone from housekeeping and maintenance will come and fix the problems mentioned but nobody came
Apart from those, our stay was comfortable. Thank you.
it was good.nice hotel.rooms are average overall it was good
Mohammed
Stayed 1 night in Oct 2023
10/10 Excellent
Yong
Travelled with partner
8 Oct 2023
Liked: Staff & service
The convenience to all amenities and food outlets is priceless. It was raining season but we were not frazzled. Thanks for the discount offered for the Polynesian Pools. We enjoyed the nice soak. Feel so rejuvenated.
Yong
Stayed 2 nights in Oct 2023
Response from Millennium Hotel Management on 10 Oct 2023
Kia Ora Yong,Thank you for taking the time to post your review.We are glad you enjoyed your stay with us, and we hope to see you again. Kind regards, Your team at The Millennium Hotel Rotorua
8/10 Good
Michael
Travelled with family
4 Oct 2023
Liked: Cleanliness, staff & service, amenities
Great location; a little tired but nice enough.
Pool area was fantastic, huge indoor pool with heaters, kids loved it
Michael
Stayed 2 nights in Oct 2023
Response from Millennium Hotel Management on 10 Oct 2023
Kia Ora Michael,Thank you for taking the time to review your stay. We hope to see you again soonKind regards,Your team at The Millennium Hotel Rotorua
Response from Millennium Hotel Management on 10 Oct 2023
Kia Ora Se HoonThank you for taking the time to leave us a review.We are glad you enjoyed your stay with us, and we hope to see you again soonYour team at The Millennium Hotel Rotorua
6/10 Okay
Mujtaba
30 Sept 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Mujtaba
Response from Millennium Hotel Management on 10 Oct 2023
Kia OraThank you for taking the time to post your review and we hope you enjoyed your stayWe look forward to welcoming back in the near future Kind regards, Your team at The Millennium Hotel Rotorua
Have stayed her a few times and is always pleasant, clean and warm, nice staff and very handy location to shopping area. Walk to bars and restaurants. Hotel restaurant has nice food and breakfasts are good value. Recommend this hotel.
Everything was clean and room was very nice, wonderful amenities! We were a bit scared due to some reviews but to our surprise it was all the opposite, I higly recommend to everyone.
Luciana
Stayed 3 nights in Sep 2023
Response from Millennium Rotorua on 15 Sept 2023
Kia Ora Luciana, thank you very much for your lovely review. We are very happy to see you enjoyed your stay with us.