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Reviews of Radisson Riyadh Airport

4 out of 5
Radisson Riyadh Airport
Muhammad Ibn Farj, Road 5333, Riyadh

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 45 reviews" "
Rating 8 - Good. 9 out of 45 reviews" "
Rating 6 - Okay. 1 out of 45 reviews" "
Rating 4 - Poor. 4 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 4 nights in Apr 2024
Response from EAM/RDM on 5 May 2024
Dear Jacob, Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

10/10 Excellent

Ronald Allan, Henrico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and front desk. Excellent property with magnificient size room. Very clean and well equipped. Downside is the available english channels from the television.
Stayed 1 night in Feb 2024
Response from EAM/RDM on 28 Feb 2024
Dear Ronald,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

10/10 Excellent

Brent, Medicine Hat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff during checkin. Easy access from the airport yet quiet from planes
Stayed 1 night in Feb 2024
Response from The Duty Manager on 24 Feb 2024
Dear BrentThank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,

8/10 Good

susan

Stayed 1 night in Jan 2024
Response from The Duty Manager on 23 Jan 2024
Dear SusanThank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,

10/10 Excellent

Ifrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 3 nights in Dec 2023
Response from EAM/RDM on 4 Jan 2024
Dear Ifrah,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

10/10 Excellent

Vera

Stayed 1 night in Dec 2023
Response from EAM/RDM on 28 Dec 2023
Dear Vera,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities
Response from EAM/RDM on 14 Feb 2024
Dear Tarek,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. When it comes to food service, Daisy is the best. She was very helpful.
Stayed 1 night in Nov 2023
Response from (EAM) Rooms Division on 12 Nov 2023
Dear Leroy,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to airport, huge rooms, nice and new. But your laundry department is letting you down had to keep chasing them for pick up delivery and quality of pressing
Stayed 2 nights in Oct 2023
Response from (EAM) Rooms Division on 5 Nov 2023
Dear Andrew,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

10/10 Excellent

SUBRAMANIAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from (EAM) Rooms Division on 31 Oct 2023
Dear SUBRAMANIAN,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

10/10 Excellent

MOHAMED

Stayed 1 night in Oct 2023
Response from (EAM) Rooms Division on 31 Oct 2023
Dear Mohamed,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

10/10 Excellent

g s

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from EAM/RDM on 10 Sept 2023
Dear Guest,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

8/10 Good

Afaf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather was so hot, it’s nice place I may comeback again to the same hotel. Nora from hotel services was so helpful person want to make everything smooth. Even other girl called Refan she helped me with my friend to stay till 3 pm
Stayed 2 nights in Aug 2023
Response from AA on 18 Aug 2023
Thank you for your review. We look forward to welcoming you back soon.

10/10 Excellent

Thaer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The resort is very nice & have alot of activities
Stayed 1 night in Jul 2023
Response from EAM/RDM on 1 Aug 2023
Dear Thaer,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

8/10 Good

Hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from EAM/RDM on 1 Aug 2023
Dear Hasan,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

10/10 Excellent

Miguel

Stayed 1 night in Jun 2023
Response from (EAM) Rooms Division on 15 Jun 2023
Dear Miguel,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, room comfort
Love this hotel
Always a good atmosphere at his hotel. The rooms are spacious and have balconies, which is especially useful as my other half smokes and the rooms are non smoking. The facilities are excellent and the staff are always helpful and welcoming
Stayed 1 night in Jun 2023
Response from (EAM) Rooms Division on 15 Jun 2023
Dear Russell,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only in for a few hours prior to departing flight but it was a great spot to regroup before a long international flight.
Stayed 1 night in Mar 2023
Response from AA on 30 Mar 2023
Hello Jeffery,Thank you for the feedback. We are happy to hear that you enjoyed your short stay with us. We look forward to welcoming you back soon.

10/10 Excellent

Tarek

Response from EAM/RDM on 28 Feb 2024
Dear Tarek,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

10/10 Excellent

Amna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from EAM/RDM on 28 Dec 2022
Dear Amna,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

10/10 Excellent

Mr.Tr Carter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always quiet peace and a great stay.
Stayed 1 night in Oct 2022
Response from AA on 24 Oct 2022
Hello Mr. Tr Carter,Thank you for taking the time to share your comments about your stay. We are very pleased to hear that you enjoyed your visit and it will be our pleasure to share your comments and overall experience with our team.

10/10 Excellent

Mr.Tr Carter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome, I enjoyed being down in Riyadh and the Radisson more importantly. That day was extremely busy, but I did not mind because the Kingdom just enjoy National Day, so everyone was enjoying the company of family and others. Music was playing by the pool.. man like a concert by a live band... that was awesome with great vibes from everyone.
Stayed 1 night in Sep 2022
Response from Night Manager on 10 Oct 2022
Dear CarterThank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,

2/10 Terrible

Anika

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2022
Response from EAM/RDM on 16 Jun 2022
Dear Anika, Thank you for taking the time to share your feedback. While I wish you had a better experience during your stay with us, your feedback helps us to learn from this and to improve our services. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short, thank you again for giving us one more opportunity to serve you again. Sincerely (EAM) Rooms Division

10/10 Excellent

scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Located far from everything. Need a car. Lovely new property. Friendly staff.
Stayed 4 nights in May 2022
Response from EAM/RDM on 12 Jun 2022
Dear Scott, Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport. Kind Regards, (EAM) Rooms Division

10/10 Excellent

omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
If I could give this place 100 star I would This place is the most beautiful hotel I’ve seen in my life Very amazing staff very satisfied above all the hotels I have stayed in my life time Whoever give bad reviews about this place is not correct Try and see your self
Stayed 1 night in Apr 2022
Response from Abdulaziz Alshareef on 3 May 2022
Dear Omar Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport. Kind Regards, (EAM) Rooms Division

8/10 Good

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything brand new and spacious. The only downside was the food in the restaurant - tasteless and tough overcooked chicken, virtually raw lamb burger despite a request for medium/well cooking
Stayed 1 night in Feb 2022
Response from EAM/RDM on 3 Mar 2022
Dear Josephine, Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. I shared your comment with the concern department to take an action about it. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport. Kind Regards, (EAM) Rooms Division

8/10 Good

Nauman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with service and room. Staff friendly and nice. Room very good size. Clean room. Breakfast quality is very good. Only problem is there is only one bed in room which can hardly accommodate 2 people (We have 4 ppl in room), they can only provide one extra single bed which also include extra charge. At time of booking we clearly mentioned ages of all 4 guests so they should consider it before booking this room.
Stayed 1 night in Feb 2022
Response from (EAM) Rooms Division on 14 Feb 2022
Dear Nauman, Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a leasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport. Kind Regards, (EAM) Rooms Division

4/10 Poor

Rashid Nawaz

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was very unhappy as I booked room for two adults and my two children who were 13 and 10 years old. They gave us one room with one double bed. After a lot of arguments I was given one guest bed with additional charge. Receptionist was very rude and told me that we only consider under 5s as children and he can give me a baby cot. Although while booking through Expedia I clearly mentioned the ages of my children.
Stayed 1 night in Feb 2022
Response from (EAM) Rooms Division on 13 Feb 2022
Dear Mr Rashid, Warm greetings, First of all, I would like to thank you for your patronage to Radisson Hotel Riyadh Airport! Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations and the inconvenience you have experienced. I know it is a bit late but do allow us to rectify our shortcomings that caused you an unpleasant stay. I have shared your comments with relevant department heads so that it will not happen again. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Please contact me personally if there is anything you need. Brilliantly yours (EAM) Rooms Division

10/10 Excellent

MARIA a

Stayed 1 night in Jan 2024
Response from The Duty Manager on 7 Feb 2024
Thank You. We look forward to seeing you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Duty Manager on 7 Feb 2024
Thank You. We look forward to seeing you again soon.

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos recibieron muy bien, nos dieron un habitación superior y nos regalaron el desayuno
Stayed 1 night in Jan 2024
Response from The Duty Manager on 23 Jan 2024
Dear FranciscoThank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
gerne wieder
absolut freundlicher Empfang - bemüht alle Anfragen zu erledigen. Zimmer sind sehr abgewohnt ! Frühstück und Abend Buffet ist sehr gut - reichliche arabische Auswahl. Aufmerksame Bedienung.
Stayed 1 night in Oct 2023
Response from (EAM) Rooms Division on 31 Oct 2023
Dear Guest,Thank you for choosing to staying with us at Radisson Hotel Riyadh Airport and for your positive review, we are happy to hear that you had an overall pleasant stay at our hotel, we are delighted that you had a pleasant experience while staying with us. Looking forward to welcoming you back at the Radisson Hotel Riyadh Airport.Kind Regards,(EAM) Rooms Division

2/10 Terrible

AMAR

Business traveller
Disliked: Staff & service, property conditions & facilities
Très cher pour un service qui n est pas du tout à la hauteur
Stayed 2 nights in Feb 2023
Response from EAM/RDM on 7 Feb 2023
Dear Thank you for taking the time to share your feedback. While I wish you had a better experience during your stay with us, your feedback helps us to learn from this and to improve our services. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short, thank you again for giving us one more opportunity to serve you again.Sincerely(EAM) Rooms Division

8/10 Good

Sulaiman

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جميل وهاديء
Stayed 1 night in May 2022
Response from EAM/RDM on 2 Jun 2022
عزيزي سليمان, شكرا جزيلا للبقاء معنا خلال زيارتكم الأخيرة إلى الرياض, وتعليقاتكم الإيجابية حول إقامتك معنا بالتأكيد سوف تعززنا وينعكس إيجابا على موظفينا لتطوير وتحسين أدائنا من أجل الوصول إلى مستوى رضا ضيوفنا. شكرا لكم ونتطلع للعمل مرة أخرى معكم. مساعد المدير العام/ مدير عمليات الغرف