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Ulasan tentang Best Western Plus Heritage Inn Ontario Rancho Cucamonga

2.5 out of 5
Best Western Plus Heritage Inn Ontario Rancho Cucamonga
8179 Spruce Avenue, Rancho Cucamonga, CA

Ulasan

8.8

Cemerlang

Penilaian 10 - Cemerlang. 593 daripada 1000 ulasan" "
Penilaian 8 - Baik. 263 daripada 1000 ulasan" "
Penilaian 6 - Boleh diterima. 85 daripada 1000 ulasan" "
Penilaian 4 - Lemah. 34 daripada 1000 ulasan" "
Penilaian 2 - Teruk. 25 daripada 1000 ulasan" "

9.0/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.8/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Desiree

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice
Menginap 2 malam pada Mac 2024

8/10 Baik

Stanton

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

sheanesha

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2024

10/10 Cemerlang

Jessie

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great to have free airport shuttle available
Menginap 3 malam pada Mei 2024

10/10 Cemerlang

David, Johnson City

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent location with easy access to nearby shopping and restaurants. Friendly staff. Rooms could use an upgrade.
Menginap 5 malam pada Apr 2024

10/10 Cemerlang

James

Sukakan: Kemudahan
Quiet
Menginap 3 malam pada Apr 2024

10/10 Cemerlang

David

Sukakan: Keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024

8/10 Baik

Robert

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Good hotel. Only problem was checking in. Arrived at 10 PM and there was a sign at the front desk that they would be back in 30 Minutes. It was only a 15 minute wait but at 10 PM you are tired and just want to get checked in and get to your room.
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Steven

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great
Menginap 5 malam pada Apr 2024
Respons daripada Daniel Deleon pada 28 Apr 2024
Thank you for the fantastic review!!!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation Manage

10/10 Cemerlang

Brandy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great 😁
Menginap 3 malam pada Mac 2024
Respons daripada Daniel Deleon pada 28 Apr 2024
Thank you for the fantastic review!!!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation Manage

10/10 Cemerlang

girish

.
Menginap 1 malam pada Mac 2024
Respons daripada Daniel Deleon pada 28 Apr 2024
Thank you for the fantastic review!!!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation Manage

10/10 Cemerlang

Luis

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
todo ok
Menginap 1 malam pada Mac 2024
Respons daripada Daniel Deleon pada 28 Apr 2024
Thank you for the fantastic review!!!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation Manager

10/10 Cemerlang

Arianna

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel was an amazing place to stay at for my weekend especially love how the have a mini store in the lobby where you can get los of drinks snack and essentials. Rooms where amazing berry spacious a. In all I loved my spay here
Menginap 2 malam pada Mac 2024
Respons daripada Daniel Deleon pada 28 Apr 2024
Thank you for the fantastic review!!!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation Manager

10/10 Cemerlang

Belinda

Menginap 2 malam pada Mac 2024
Respons daripada Daniel Deleon pada 28 Apr 2024
Thank you for the fantastic review!!!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation Manage

10/10 Cemerlang

Cynthia

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was fine
Menginap 2 malam pada Mac 2024
Respons daripada Daniel Deleon pada 28 Apr 2024
Thank you for the fantastic review!!!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation Manager

10/10 Cemerlang

Patrick

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jan 2024
Respons daripada Daniel Deleon pada 28 Apr 2024
Thank you for the fantastic review!!!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation Manager

8/10 Baik

John

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Clean and quiet property. Enjoyed our stay.
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Natalie

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very comfortable
Menginap 2 malam pada Feb 2024
Respons daripada Daniel Deleon pada 28 Apr 2024
Thank you for the fantastic review!!!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation Manager

8/10 Baik

MOHAMED

Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Estevan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Weve stayed here before and looked forward to returning. It's always clean. The room is well appointed. The staff is pleasant and friendly.
Menginap 3 malam pada Mac 2024
Respons daripada Daniel Deleon pada 28 Apr 2024
Thank you for the fantastic review!!!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation Manager

4/10 Lemah

nara

Mengembara bersama keluarga
Sukakan: Kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
The front desk talk like a robot, they aren’t friendly. The rooms are clean, bathrooms too. They have a coffee machine with different options to pick from 24/7, Ice machines are on each floor. The refrigerators are empty in both rooms. The hotel was quiet at night. This location is in a safe area, near lots of restaurants and shopping centres.
Menginap 1 malam pada Mac 2024
Respons daripada Daniel N Deleon pada 11 Mac 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me.Sincerely,Operation ManagerBest Western Plus Heritage Inn Ontario Rancho Cucamonga

6/10 Boleh diterima

Michael

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Front desk seemed like they were having a bad day, both the morning and night staff when I spoke to them. Random charges when you get there, nice hotel, nice area would stay here again based on that alone.
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Roberto

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice, clean, and quiet.
Menginap 1 malam pada Feb 2024

8/10 Baik

Jessica

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Delicious breakfast included, nice area, room was nice and very clean; friendly staff- highly recommended
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Alexis

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Always love staying here
Menginap 2 malam pada Feb 2024

10/10 Cemerlang

A,K Tax

Menginap 7 malam pada Feb 2024

10/10 Cemerlang

Connie

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
They had a full breakfast starting at 6 AM.
Menginap 1 malam pada Feb 2024

6/10 Boleh diterima

Kay

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Heating in rooms is spotty. Hotel says they have space heaters and blankets though.
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Marisol

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2024

10/10 Cemerlang

Lily

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The Staff was nice and the location is convenient to my place.
Menginap 6 malam pada Jan 2024

6/10 Boleh diterima

Pengembara yang disahkan

Pengembara perniagaan
Place was clean, the gal that checked us in super friendly. When it came to breakfast it was terrible, bummer because that’s one of the reason we chose to stay here
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

nancy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024

8/10 Baik

Kate

Sukakan: Kakitangan & perkhidmatan
Menginap 3 malam pada Feb 2024

10/10 Cemerlang

Trevoc

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Alberto

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 5 malam pada Nov 2023

10/10 Cemerlang

Emilio

Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Graham

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2024

10/10 Cemerlang

ANH

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel was very clean. Free breakfast included, and it was good.
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Christi

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The manager of the property was friendly and Very helpful, hospitable and kind. All the staff we encountered and interacted with were so nice and professional. This was a very clean hotel. We were impressed and will stay again when we’re in the area. Thank you for our pleasant stay!
Menginap 1 malam pada Jan 2024

8/10 Baik

DINAH, san diego

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Good for the price.
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

andrea

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I had a great time
Menginap 1 malam pada Jan 2024

8/10 Baik

Gary

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jan 2024

10/10 Cemerlang

Jennifer

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Judy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jan 2024

8/10 Baik

Lianjun

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Marland

Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Lily

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff are very nice and it's very convenient to the place I work there.
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Marcos

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Bryan

Menginap 2 malam pada Jan 2024

10/10 Cemerlang

Glenn

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024