10/10 Excellent
Rosemary
Travelled with partner
16 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival at Issimo, we were greeted with champagne, as if the staff had been eagerly anticipating us. The check-in process was seamless, and we were invited to leave our bags while the concierge guided us through the hotel’s stunning grounds. We explored the restaurant, pool area, and the beautiful spa, designed like an intimate cave. Our spacious room was immaculate, featuring a jacuzzi, stand-up shower, balcony, and a bidet. Just outside our balcony, a curious capuchin monkey peeked at us as if to say, "Welcome," before darting away.
Breakfast each morning was a delightful experience, thanks to the lovely Julia, our attentive server. She greeted us with a vibrant platter of fresh fruit as soon as we sat down, demonstrating her commitment to ensuring we had a wonderful start to our day. Julia was also happy to share her knowledge about Costa Rica.
Dinner featured daily specials, and the staff welcomed personal requests based on available ingredients. Don’t miss the red snapper! Our evening server, Randal, took great pride in his work, always personable and well-informed about local hotspots to explore.
After a week, we truly felt a connection with both Julia and Randal. Issimo is fortunate to have such dedicated team members.
This charming hotel offers a peaceful retreat, perfect for those looking to escape the party scene of nearby Jaco. For us, coming from a bustling city, it was a perfect antidote to the chaos of daily life.
Rosemary
Stayed 7 nights in Oct 2024