Land view from property

Reviews of Mountain View Motel Queenstown

2 out of 5
Mountain View Motel Queenstown
1 Penghana Road, Queenstown, TAS

Reviews

7.2

Good

Rating 10 - Excellent. 42 out of 199 reviews" "
Rating 8 - Good. 71 out of 199 reviews" "
Rating 6 - Okay. 52 out of 199 reviews" "
Rating 4 - Poor. 23 out of 199 reviews" "
Rating 2 - Terrible. 11 out of 199 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

shaay

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Uncomfortable beds dripping taps leaking shower
Stayed 1 night in Apr 2024

6/10 Okay

Cindy

Stayed 1 night in Apr 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service
Good value for money
Stayed 1 night in Mar 2024

8/10 Good

Glenn

Travelled with family
Good location Facilities tired and old
Stayed 1 night in Feb 2024

10/10 Excellent

Ian, Bellevue Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place - had everything I needed.
Stayed 1 night in Feb 2024

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pieter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stay was enjoyable for a small country town, had everything we needed
Stayed 1 night in Feb 2024

6/10 Okay

Scott

A lot of noise from main road
Stayed 2 nights in Feb 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Large spacious room. Very clean and tidy. Loved that we could do our laundry.
Stayed 1 night in Feb 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service
We liked the location and the overall convience of the stay. The room was very clean and well set up. As a budget motel I would say they do very well when it comes to the beds and general set up. It could use a little maintance because of the dripping taps and peeling paint in the bathroom.
Stayed 2 nights in Jan 2024

10/10 Excellent

Josman

Stayed 1 night in Jan 2024

6/10 Okay

Brodie

Travelled with family
Liked: Cleanliness, amenities
The check-in was confusing, they need clearer signage about how the check in process works. The room itself wsa okay though, very quick to warm up with the provided heating and the shower was fantastic!
Stayed 1 night in Dec 2023

2/10 Terrible

Vujadin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Take my word and do not book! The place is not as described absolutely filthy came into the motel the front door was damaged could not open and close properly which was unsafe! The floors were dirty! Smelt bad! Was an IV hospital infusion bag hanging off the curtain rod! I have left the place right away and returned the key didn’t even stay at the place and still got charged for a 3 night stay! No refund aswell after multiple try’s!
Stayed 3 nights in Dec 2023
Response from Henry on 4 Jan 2024
Hi your room was clean and tidy the floor may have been a bit dirty as we have ongoing work ( sand and dirty) the so called iv hospital bag is actually a dehumidifier which takes moisture out of room The room didn’t smell as it was only cleaned the day you went into it an hour beforehand

8/10 Good

Sagar

Stayed 2 nights in Dec 2023

10/10 Excellent

Pam

Travelled with family
Stayed 2 nights in Dec 2023
Response from Henry on 27 Dec 2023
thanks

8/10 Good

Karen

Travelled with family
The property did what was needed for one night, the linen was clean and comfortable, the queen bed was great. The single beds were a bit unstable I was told. The shower was great as were the towels. The unit itself was shabby and the floors need attention (I did not feel comfortable bare footed in the unit.)
Stayed 1 night in Dec 2023
Response from Henry on 27 Dec 2023
thank you for your review

8/10 Good

Garth

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Solar panels being installed, drainage work going on. Limited parking. Motel very old. Noises from surrounding rooms.
Stayed 3 nights in Dec 2023
Response from Henry on 27 Dec 2023
there is a large car park and there is plenty of parking at the front of buildings

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Had every thing you needed
Stayed 4 nights in Nov 2023
Response from Henry on 15 Nov 2023
Thanks for you review hope to see you again

2/10 Terrible

B

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't recommend this property not reliable
Stayed 2 nights in Nov 2023
Response from Henry on 11 Nov 2023
I don’t understand what do you mean not reliable If your gonna give such a low review we’d really like to know why and a real name would be good

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older proprty but clean and comfortable.
Stayed 1 night in Nov 2023
Response from Henry on 15 Nov 2023
Thanks for the review

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town
Stayed 2 nights in Oct 2023
Response from Henry on 15 Nov 2023
Thanks glad you like your stay

6/10 Okay

Andrew

Business traveller
Virtual check in didn’t work for me Tried several times - no success Circumstances meant I had to leave and did not use booking . So unable to give a full review . Not for business travelling
Stayed 1 night in Oct 2023
Response from Henry on 25 Oct 2023
Sorry you didn’t check in all you had to do was call the number on the door and we answer

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
satisfactory stay
Stayed 2 nights in Sep 2023
Response from Henry on 15 Nov 2023
Thanks for the review

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service
It’s an older property, the beds were comfortable, close to town, nice large rooms.
Stayed 1 night in Sep 2023
Response from Henry on 27 Sept 2023
Glad you enjoyed your stay

2/10 Terrible

Evgeny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Practically it is not Motel, it must be called Budget. Awfully place. Room is dirty, you can hear what the people disuses in the opposite room. Terrible place to stay. No staff on property, only one keybox on reception, they just give you a code to open whole keys and you need to find yours.
Stayed 1 night in May 2023
Response from Henry on 27 Sept 2023
I’m sorry you didn’t enjoy your stay I can guarantee our rooms are clean No we don’t pay someone to be on sight especially this time a year as we are a small business and very quiet during winter months

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking close to the town.
Stayed 2 nights in Apr 2023

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and suites out needs.
Stayed 1 night in Apr 2023

6/10 Okay

Anastasia

Liked: Cleanliness
Loved the view of Queenstown from the carpark. The whole complex is old & rundown and the room smelt very musty. It was weird that the office was closed & you needed to ring a mobile number to check in - this should have been communicated as part of the confirmation. All in all, I would definitely not stay again unless the place had a major revamp.
Stayed 2 nights in Apr 2023

6/10 Okay

hongqi

Stayed 1 night in Apr 2023

8/10 Good

Jac

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable motel. Loved the big fluffy towels. Walls a little thin. Good heater
Stayed 3 nights in Mar 2023

4/10 Poor

Noel

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor quality, pickers hut, type accom. only. Remote check in was different!! tv didn't work. Lamps didn't work. Bathroom facilities poor. Would not have minded any of that had we KNOWN that is what it was like so poorly advertised on your site
Stayed 1 night in Mar 2023

6/10 Okay

Karen

The room was clean. Bathroom was small. The units are to close together.
Stayed 1 night in Mar 2023

8/10 Good

Domenic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and nice view to mountains
Stayed 2 nights in Mar 2023

6/10 Okay

Wendy

Travelled with family
Disliked: Property conditions & facilities
Room was neat & tidy but very dated. Walls are thin, could hear our neighbours talking & tv. One part of the flooring under the carpet needs repair. Desperately needs a refurbishment.
Stayed 1 night in Mar 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Location was central & handy to all attractions
Stayed 1 night in Mar 2023

4/10 Poor

Isabelle

Stayed 1 night in Mar 2023

6/10 Okay

Tracy

Travelled with partner
Comfortable room but smelt very Smokey from cigarettes previously?!
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Management were very friendly and the property was fully equipped and ready.
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Happy With Our Stay
We had a lovely stay, while the property was old it was clean and comfortable.
Stayed 2 nights in Mar 2023
Response from Henry on 8 Mar 2023
thank you for taken the time to give us a review

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Henry on 8 Mar 2023
thank you

6/10 Okay

KEN

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Virtual check in is not good . No meals available also no good . Room ok .
Stayed 1 night in Mar 2023
Response from Henry on 6 Mar 2023
Hi Ken im sure somebody was very quick to check you in also there are breakfast menus in folder in rooms and also pamphlets on where to go to eat

10/10 Excellent

Robert

Stayed 1 night in Feb 2023
Response from Henry on 6 Mar 2023
thanks for your great review

10/10 Excellent

marie louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Very comfortable and very affordable love it.
Stayed 2 nights in Feb 2023
Response from Henry on 6 Mar 2023
glad you had a nice time

8/10 Good

Sharron

Travelled with partner
Liked: Staff & service
Great position and had what you needed but very out dated and in need of a make over
Stayed 1 night in Feb 2023
Response from Henry on 8 Mar 2023
thank you for your review

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old rundown
Stayed 5 nights in Feb 2023

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Henry on 6 Mar 2023
thank you hope to see you again

6/10 Okay

Gordon

Travelled with partner
Liked: Cleanliness, staff & service
The property needed a bit of an update, however, it was clean & comfortable. No power points in bathroom which was inconvenient..
Stayed 3 nights in Feb 2023
Response from Henry on 8 Mar 2023
thanks we will look into the issue with the bathroom

6/10 Okay

Fabian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Need to fix noisy leaking toilet and door that won't close.

8/10 Good

Jim

Travelled with partner
Liked: Staff & service
Budget Motel get what you pay for. If shower curtain fitted would save area getting soaked. Pity curtains didn’t quite cover windows so got daylight in room early. Handy for town centre.
Stayed 2 nights in Feb 2023
Response from Henry on 24 Feb 2023
hi Jim thanks for the feed back we will look into these issues