2/10 Terrible
karina Emma, Hyde Park
Travelled with partner
19 Jun 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible horrible terrible awful
This place is only good if u are over 50 and believe that you are in your twenties and would like to be a cougar, you smoke like there is no tomorrow, if you like loud noise 24/7, don’t care to stay in dirty places and if you are a college student with no respect for others.
I stayed 4 days 3 nights after my first night I wanted to leave. I requested several times my sheets to be change not once they came to clean my room, the phone in the room didn’t work, the hair dryer didn’t work, the resort provides you with bottles of water my bottles were open. Bathroom had no soaps.
The electric plugs didn’t work, no internet. Every corner of the resort smell like cigarettes there was no escape of the smell. Our beach towels smell like cigarettes and they hardly have towels for the pool or beach.
There is trash all over the property and the beach. You don’t see people cleaning like in other places.
Restaurants in the resort have like 3 things in the menu chicken steak or fish all cook the same way same sides no way to modify your order the steak house is a joke.
The pools all of them were dirty with mold falling apart, trash flooding.
The loud noises and music don’t stop until after 4 am so forget about resting or getting some sleep. If u want to sleep u need to do it in the morning when most of the people are at the beach or pool.
When u shower the whole room starts smelling like sewage.
Every hall of the resort smells like pee.
karina Emma
Stayed 3 nights in Jun 2024