Outdoor pool, open 8:00 AM to 9:30 AM, pool loungers
Check availability

Reviews of The royal bamboo lodge

2.5 out of 5
The royal bamboo lodge
264, Khlong Sok, Phanom, Surat Thani

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 16 reviews" "
Rating 8 - Good. 1 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Conrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. We stayed at Cottage 8. A/C was sufficient. One improvemwnt could include some antislip mats in the wet bathroom. The smooth tiled floor made it extemely slippery and hazrdous on occassions. The garden around the property was lush with various fruit trees and easy acces to the river adjacent to the property. We felt very safe. Thank you!
Stayed 3 nights in Apr 2024

6/10 Okay

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The property was good but staff will prevent me from staying again. Staff was short with me from the start - asking me what I was there for when I was checking in then cutting me off as if I interrupted them; refusing to answer questions and telling other staff who spoke less English to help me; and most disappointingly misinforming me about park closure saying it was completely off limits to hiking due to wild elephants, but it was only closed to SELF hiking, and OPEN if you hired a guide, which I did not discover until too late. I spent most of my time in my cabin or on my porch, which was generally pleasant. The cabins have tiny windows, so get little natural light. The lights inside are harsh. So it’s really best if you have a somewhere else to go. The bathroom, although immaculate, had gaps in the screens so that mosquitoes and flies were abundant and also due to gaps around the door made their way into the sleeping area. Not a huge deal, but does require some strategizing. The shower was easy to use and a pleasant warm temperature. There were clear instructions on toilet use (do not flush paper, deposit paper in trash bin). It was my first time using a bidet and it was fine. The pool gets full sun, is open 8a-8p, and cleaned every morning. The water is warm and comfortable. The attached restaurant in the front was great - service and food. This is where you want to arrange taxi back up to the bus station.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pam, Tavernier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Angella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Azzedine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, clean, excellent swimming pool and great staff. The lady on the reception was very friendly and very helpful.
Stayed 1 night in Nov 2019
Response from ning on 21 Nov 2019
Dear guests, thank you for checking and compliments. We are very happy that you stay at our lodge. We hope you will enjoy your next destination and welcome you and your family at any time. Sincerely, Team Royal Bamboo Lodge

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again in a heartbeat!
This place was amazing! I was looking for some place with some solitude, this was definitely it. The bungalows are great, the pool is nice, and the service is amazing! They set me up on a trip to the lake which was amazing. The town is great, and the restaurant at the hotel is nice... the only downsides are the bed isn’t very comfortable, and there are these little ants that get in. Also the electrical outlets are on the opposite side of the room from the bed, which is a bit inconvenient... other than that the place is awesome.
Stayed 4 nights in Oct 2019
Response from ning on 29 Oct 2019
Dear guests, thank you for checking and compliments. We are very happy that you stay at our lodge. We hope you will enjoy your next destination and welcome you and your family at any time. Sincerely, Team Royal Bamboo Lodge

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Bad energy, book somewhere more friendly
Aggressive attitude at front desk. We were not treated respectfully upon check in when asking simple questions. Very pushy to hussle your money which creates overall bad energy. We lost trust in the hotel. We ended up walking down the street to book another hotel room and tour. We talked to another guest who experienced the same attitude with front desk, they also booked a tour somewhere else. Huts are new and clean, but large signs all over the walls are very uncomfortable and feel like a prison. Many suprise charges, keep track of everything and be on guard if you stay here.
Stayed 3 nights in Apr 2019
Response from ning on 13 Jun 2019
We are thank you for your comments. Regard to the related issue we have already inform you for our hotel policy about deposit 500 bath since the first day you check in at our hotel. This amount we will refund when you check out. We understand that some hotel may not request for the deposit but if there is anything happen they will charge you back later. However, our policy is already clear for all customers that we have to request for this amount due to some customer might forgot to return the key when they check out and we could not charge them back. This time we are try to clarify our reason to you and you are not accepted to pay as our policy but what we get by return is the money that you throw to the face of our staff. This doesn’t meant we are not respect on you but we do our best to meet your satisfaction. Moreover about other policy we are not allow guest to bring food to cook inside the room. We hope you will understand this point as we have hotel sign in all room. We are sorry if this issue might not make you satisfied but you should not give the feedback by criticize us as you know well what the truth is and our staff try the best for you...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy place in a great location
We had a wonderful stay at the Royal Bamboo! We had a fan-only room, and even though it was very hot in the area, the temperature in the room was comfortable. The room was tidy and cozy, the hotel was very well located (maybe 5 mins from the entrance to the national park), and it was quiet and relaxing. The bungalows are very nice, with proper screens on the windows to keep out the bugs. Definitely recommend!
Stayed 2 nights in Mar 2019
Response from ning on 13 Jun 2019
Dear guests, thank you for checking and compliments. We are very happy that you stay at our lodge. We hope you will enjoy your next destination and welcome you and your family at any time. Sincerely, Team Royal Bamboo Lodge

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT stay at Royal Bamboo Lodge
Staying at the Royal Bamboo was great. The staff was super friendly and helpful, especially the front desk staff go out of their way to make things easy. The room was very clean and comfortable. We had a fan in the room and opted to not do AC for an extra cost. It worked fine in Feb, the fan blowing across you during the night keeps you cool. Sure there are occasional tiny bugs and a roach or two, but this is the tropics and you're not in a hermetically sealed cube. The location here is great if you'd like to trek through some of the trails of the park and be able to walk to the entrance from the lodge. However, if your main interest is being walking distance to the lake itself, consider another area as there are only day and overnight trips available as packages here, but I believe that is the general standard unless you plan to hire your own boat. We went on the 1 day lake tour for 1,500 baht/person and it was a REALLY good experience. Be sure to be at the Lodge before 8am if you'd like to do any lake trips. If we were there longer we would have sprung for the overnight, or two night trip on the lake. The pool on site is very refreshing, an excellent setting to cool off, read, or meet other travelers. The restaurant connected to the lodge were really good as well, and you get %10 off for being a guest. There were two but we only went to the Thai Herb restaurant and not the pizza place.
Stayed 1 night in Feb 2019
Response from Noi on 23 Feb 2019
Thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people and value for money
The is a real gem in the heart of Khao Sok. Miss Noi and Ning on reception were absolutely amazing, so friendly and helpful. We booked all of our trips and travel through them with no problems at all. They even threw in a complimentary breakfast for booking with them, and their prices are the same as all the other travel companies. Whilst we were there, it was the festival of Loy Kratong, and Miss Noi made all the guests their very own floral float, and we all went down to the river together to light our candles and set our float off and make our wish, it was a beautiful experience and very much appreciated that we were included in their celebrations, truly lovely. The rooms were spacious, immaculately clean, the bed was very comfortable and the mosquito net is a big plus. Complimentary water every day. They allowed us to leave our bags with them for our overnight stay at the lake. The swimming pool is an absolute bonus in the heat and the humidity of the jungle/rain forest. It was clean, with complimentary towels and plenty of sun beds. The adjoining restaurant served good food and great service. The location, could not be any better, in the heart of it and only minutes walk to the entrance to the National Park. Khao Sok is such a lovely place and the people so friendly This is definitely vaIue for money. If we ever venture to Khao Sok again, we will absolutely stay here. Thank you Miss Noi and Ning for making our stay so memorable and enjoyable. Lovely people.
Stayed 1 night in Nov 2018
Response from Noi on 22 Dec 2018
Thank you very much.

10/10 Excellent

Christella

Stayed 3 nights in Dec 2023

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très sympathique
Joli cadre, dans le centre avec un piscine agréable.
Stayed 1 night in May 2023

2/10 Terrible

Cara

Stayed 2 nights in Feb 2023