Front of property

Reviews of Great Eastern Motor Lodge

3.5 out of 5
Great Eastern Motor Lodge
81 Great Eastern Highway, Rivervale, WA

Reviews

8.2

Very good

Rating 10 - Excellent. 351 out of 977 reviews" "
Rating 8 - Good. 422 out of 977 reviews" "
Rating 6 - Okay. 131 out of 977 reviews" "
Rating 4 - Poor. 48 out of 977 reviews" "
Rating 2 - Terrible. 25 out of 977 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Business traveller
It was fantastic to arrive late at the airport and be collected in a clean modern mini bus and not have to go through the drama of cancelled ride share companies- easy check in and late checkout offered as I arrived sooo late - bed was comfortable and room was clean - great service- thanks
Stayed 1 night in Apr 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing clean and nice room quiet and only 2 blocks to get some dinner. And realised after I booked they had a free airport shuttle which was perfect as I was flying out the next morning. Will be staying again
Stayed 1 night in Apr 2024
Response from GEML on 28 Apr 2024
Thank you for your feedback Samuel and we do look forward to welcoming you again.

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Was a qreat place to stay being close to airport. Having the shuttle was convenient and easy. Staff were very friendly and accommodating. Unit was good size, clean. Will definitely stay again
Stayed 1 night in Apr 2024
Response from GEML on 28 Apr 2024
Thank you for your comments Julie and we do look forward to welcoming you again.

8/10 Good

Adrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening reception was very accommodating to all needs at such short notice and transport to the airport was fantastic
Stayed 1 night in Mar 2024
Response from GEML on 25 Apr 2024
Your feedback is much appreciated. Thank you.

8/10 Good

Sandra

Travelled with family
Carpet near kitchen was soaking wet. Kept slipping on kitchen tiles because of this. Curtains had chocolate stains. Airconditioner remote missing so could not adjust temperature.
Stayed 1 night in Apr 2024
Response from GEML on 25 Apr 2024
Your feedback is appreciated and has been given to relevant departments

6/10 Okay

Kristy

Travelled with partner
Liked: Cleanliness, staff & service
I didn’t like that the room that I was in was right next door to the laundry room and people banging and using at 2-3 in the morning couldn’t sleep because of it. The exhaust fan in our bathroom sounded like a plane taking off every time you turned the light on. As to the room supposedly sound proof that was just a joke as the 2 nights that stayed their all we could here most of the night where babies/ kids crying and adults screaming at them. As when we did get some sleep we were awoken by adults been abusive, slamming doors that’s just a few things. While stepping out of my room to have a smoke I even witnessed a mother belting her kid across the head all the way back to their room. I have stayed their before and it was very pleasant that why I thought I would go back but after this weekend I had really don’t think I will be going back their again.
Stayed 2 nights in Apr 2024
Response from GEML on 11 Apr 2024
We regret to hear your stay was not enjoyable. Please note the reception is open 24 hours for any issues during your stay.

4/10 Poor

tatiana

Stayed 2 nights in Apr 2024
Response from GEML on 25 Apr 2024
Thank you for your rating.

10/10 Excellent

Ulrich, Salmon Arm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our flight was delayed for one hour,s we arrived at 11 pm. There were no shuttle available anymore. I had to get an Uber to get to the hotel. That's understandable, no problem.
Stayed 1 night in Apr 2024
Response from GEML on 4 Apr 2024
Your comment is appreciated.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GEML on 4 Apr 2024
Thank you for your rating.

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GEML on 29 Mar 2024
Thank you for your rating

6/10 Okay

Jerzy

Stayed 4 nights in Mar 2024
Response from GEML on 15 Apr 2024
Your rating is appreciated

10/10 Excellent

Leah

Stayed 1 night in Mar 2024
Response from GEML on 7 Apr 2024
Thank you for your rating.

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GEML on 7 Mar 2024
Your rating is appreciated.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Feb 2024
Response from GEML on 7 Mar 2024
Your rating is appreciated.

6/10 Okay

Lucia Magallanes

The pillow smelly and no complimentary bottle water you have to purchase from the reception.
Stayed 3 nights in Feb 2024
Response from GEML on 2 Mar 2024
Your comment has been noted.

10/10 Excellent

Darryl

Stayed 1 night in Feb 2024
Response from GEML on 22 Mar 2024
Thank you for your rating

6/10 Okay

Eric

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Property conditions & facilities
Looks great but a closer look is advised. Aircon had front broken out looked trashy, it did work. Wi Fi was 1.5 d/load & 0 upload. 2 teenagers very critical. Like critical mass. ANNOYING. Shower drain, no grate,blocked by small bottle. Removed it, stank & hairy. Twin b/room taps loose & leaking water into cabinets. Not my problem but will be one soon. Rotten cabinets. Beds like concrete. Little sleep.
Stayed 1 night in Feb 2024
Response from GEML on 24 Feb 2024
Your feedback has been given to management for review.

10/10 Excellent

Sheree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place easy to find and great service
Stayed 1 night in Feb 2024
Response from GEML on 22 Feb 2024
Your feedback is appreciated.

4/10 Poor

Leanne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were cockroaches and ants in the toaster
Stayed 1 night in Feb 2024
Response from GEML on 17 Feb 2024
Your comments have been forwarded to management.

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness
My stay at the GEML was overall good. The room was clean, but outdated. The bed was average, but not uncomfortable. The bathroom was small but functional. It's perfectly fine for a motor lodge and I would stay here again if I was looking for a cheap, quick and easy place to stay.
Stayed 3 nights in Feb 2024
Response from GEML on 17 Feb 2024
Your feedback is appreciated, Thank you.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy location to get to where we needed. Very spacious rooms, quiet to the outside noise being on a busy main road. Happy with the price and ease to get to it.
Stayed 1 night in Feb 2024
Response from GEML on 17 Feb 2024
Thanks for your comment

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Feb 2024
Response from GEML on 8 Feb 2024
Thank you for your rating.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean place to stay. Even had a free shuttle to the airport.
Stayed 1 night in Jan 2024
Response from GEML on 2 Feb 2024
Your feedback is appreciated.

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from GEML on 4 Feb 2024
Your rating is appreciated. Thank you

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GEML on 2 Feb 2024
Thank you for your rating.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to food shops and supermarket. Safe walking area.
Stayed 1 night in Jan 2024
Response from GEML on 2 Feb 2024
Thank you for your rating.

8/10 Good

Marcus

Liked: Amenities
Just need bigger tv other than that all goods
Stayed 1 night in Jan 2024
Response from GEML on 8 Feb 2024
Your feedback has been noted. Thank you for your comments.

6/10 Okay

JEL

Liked: Cleanliness, staff & service
Parking not enough space when full.
Stayed 1 night in Jan 2024
Response from GEML on 8 Feb 2024
Thank you for your feedback.

6/10 Okay

Darren

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from GEML on 4 Feb 2024
Your rating is appreciated. Thank you

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from GEML on 4 Feb 2024
Your rating is appreciated. Thank you

8/10 Good

Nickson

Stayed 1 night in Jan 2024
Response from GEML on 22 Mar 2024
Thank you for your rating

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay with excellent airport shuttle service.
Stayed 1 night in Jan 2024
Response from GEML on 8 Feb 2024
Your feedback is greatly appreciated.

10/10 Excellent

Rhona

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean Lovely gardens
Stayed 1 night in Jan 2024
Response from GEML on 8 Feb 2024
Thanks for your comments.

8/10 Good

Yuri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did the job required. No frills
Stayed 1 night in Jan 2024
Response from GEML on 17 Feb 2024
Your comment is appreciated.

8/10 Good

Jill

Liked: Cleanliness, staff & service
The motel is pretty central to everything. Some of the rooms are a bit tired but are clean and have all you need. I found the staff very helpful and if you need maintenance on anything (dripping tap, broken light etc) it is done very quickly. Have stayed before and will stay again.
Stayed 3 nights in Jan 2024
Response from GEML on 17 Feb 2024
We appreciate your feedback.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel close to airport and Perth city
Stayed 1 night in Jan 2024
Response from GEML on 17 Feb 2024
Thanks for your comment

8/10 Good

Melissa

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from GEML on 4 Feb 2024
Your rating is appreciated. Thank you

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big, and clean. Quiet at night ,close to shops, and there is free shuttle bus to the airport.
Stayed 1 night in Jan 2024
Response from GEML on 17 Feb 2024
Thanks for your comment

10/10 Excellent

Tony

Stayed 1 night in Jan 2024
Response from GEML on 17 Feb 2024
Thank you for your rating.

10/10 Excellent

Chevy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room it was so cute and romantic I also love how family friendly it is
Stayed 1 night in Jan 2024
Response from GEML on 17 Feb 2024
Your feedback is much appreciated, and we hope to welcome you back.

4/10 Poor

Victor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The house keeping (cleaning) was hit and miss, sometimes the bed was made, mostly on our stay it wasn't, same with Vacuuming. Having a room that faced the pool was terrible as at night people were loud talking by the pool, particularly for a 24 hour motel with people arriving and departing at all hours. Staff were civil but not overly polite. Did nothing about the noise. Parking is problematic when it is a full house. The air conditioner is in the living room and struggles on hot days to keep the bedrooms cool.
Stayed 4 nights in Jan 2024
Response from GEML on 17 Feb 2024
Your feedback has been given to management. Thank you.

8/10 Good

philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before, good for airport, friendly staff, very helpful
Stayed 1 night in Jan 2024
Response from GEML on 17 Feb 2024
Thank you for your feedback.

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient airport shuttle and close to plenty of shops. Nice clean rooms and friendly staff.
Stayed 1 night in Jan 2024
Response from GEML on 17 Feb 2024
We hope to welcome you again. Thank you for your feedback.

6/10 Okay

Davron

Stayed 2 nights in Jan 2024
Response from GEML on 8 Feb 2024
Thank you for your rating.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jan 2024
Response from GEML on 4 Feb 2024
Your rating is appreciated. Thank you

8/10 Good

Russell

Stayed 1 night in Jan 2024
Response from GEML on 8 Feb 2024
Thank you for your rating.

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from GEML on 4 Feb 2024
Your rating is appreciated. Thank you

8/10 Good

Michael

It is a good spot to stay price was right and central to where I needed to go
Stayed 3 nights in Jan 2024
Response from GEML on 17 Feb 2024
Good to hear you enjoyed your stay and we look forward to welcoming you back.

8/10 Good

MURRAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city and airport
Stayed 2 nights in Jan 2024
Response from geml on 17 Feb 2024
Thank you.

10/10 Excellent

Philip

Business traveller
Liked: Amenities
Staff were very helpful.
Stayed 1 night in Jan 2024
Response from GEML on 17 Feb 2024
We hope to welcome you again. Thank you for your feedback.