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Reviews of Garden Sea View Resort

4 out of 5
Garden Sea View Resort
207/1 Moo 5 Soi Naklua 12, Pattaya-Naklua Road, Pattaya North, Pattaya, Chonburi

Reviews

6.6
Rating 10 - Excellent. 18 out of 109 reviews" "
Rating 8 - Good. 36 out of 109 reviews" "
Rating 6 - Okay. 26 out of 109 reviews" "
Rating 4 - Poor. 18 out of 109 reviews" "
Rating 2 - Terrible. 11 out of 109 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

7.6/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Simon

Stayed 7 nights in Dec 2023

10/10 Excellent

MARUT, Bangkok

Stayed 1 night in Dec 2023

8/10 Good

Terrence, Fox Lake

Travelled with family
Liked: Cleanliness, staff & service
Beautiful pool adjacent to beach and ocean swim area. The hotel has a lovely beach atmosphere along with ample seating and sunbathing lounges.

8/10 Good

PAUL

Stayed 4 nights in Jun 2022

2/10 Terrible

Steven

Stayed 7 nights in Apr 2022

10/10 Excellent

Rattana

Stayed 2 nights in Feb 2021
Response from Est on 11 Mar 2021
we are appreciated your rating,!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good: Nice and quiet. Quite clean. Friendly staff. Bad: No wifi in the rooms Old and slow AC systems Location is quite far away from city center without any easy transportation options Bulky room key (it's almost the size of a small phone)
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no Wi-Fi in the bedrooms that was a bummer the food and drinks was good at the hotel love having the beach right next to the hotel
Stayed 1 night in Jun 2019
Response from Garden Sea View Resort on 20 Aug 2019
Thank you, we’re appreciated your comments and feedback. we are able to continually monitor and improve both the quality of our products and standards of services provided. we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
the hotel had a nice location on the beach. the hotel staff was very helpful with our arrival since we arrived at 5am. my only negative comment would be the shower curtain had mold on them。
Stayed 1 night in Feb 2019
Response from RD on 7 Feb 2019
Thank you for your feedback, We have take noted and shared to our team for their improvement. Sorry for any inconvenience caused while you were here.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good location, private beach
Good price, valuable with the price. Prime location and private beach. Only one thing should improve is the breakfast.
Stayed 3 nights in Apr 2018

4/10 Poor

mike & karen, australian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at reception were rude and extremely unhelpful !!!! Housekeeping didn't replace toilet paper for the first 3 days. (went and brought our own), room towels were not replaced daily - folded and put back. Bungalow Room was pleasant but needed a thorough clean. Bed linen poor quality. Summary.... Stay elsewhere!
Stayed 5 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Wonderful and very helpful staff in all area. Had a great new year show.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great secret in Pattaya
Great value for the price - nice secluded compound with fabulous huge pool and ocean beach as well. I was not expecting such a grand place and was pleasantly surprised. It was much nicer than many more expensive hotels.

6/10 Okay

Tommy, Notodden, Norway

Liked: Cleanliness
Great for Beach and Sun
Started my trip here because of the beach and withdrawn location.

4/10 Poor

Thongau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Alan

Liked: Staff & service
Hotel definitely showing its age. They advertise a nightly BBQ but does not exist. Room sizes are above average.

6/10 Okay

eric, chantaburi

Swimming pool great , maintenance of the garden around great but room so so for the price , pretty old and fitness room is a joke.

2/10 Terrible

M, Stavanger Norway

Disliked: Staff & service
No sense of service and comfort to guests what's s
I was staying for one night in the grand chalet which is the most expensive in the hotel. All the night my air conditioner was out of function and I called them 05:00 to get it fixed. First that ignored me and said on in 10 minutes but, nothing happened. I called again and that send someone who fixed after 30 minutes. I asked for late check out as I could not sleep because of heat and fixing and they denied. They wake me up at 10:00 and offered me 1 hour late church out until 13:00. After they wake me up I could not go back to sleep, to me this meant even 1,5 hour less sleep!!! I was complaining to manager and her was smiling and saying he was sorry, which made furious, later I understood this is Thai way to say sorry!!! Even he was asking about when I was getting back to my room, which I replied that was not any of his concerns!!

4/10 Poor

Claus

Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Thomas, Bangkok

Disliked: Staff & service, property conditions & facilities, room comfort
It's a shame....
The gardens and sea view are really quite nice. As is the pool. And those things almost made the stay tolerable. But otherwise I was extremely disappointed. Not sure what hotel the other reviewers that I read stayed at, but it couldn't have been this one! Room is very old. Furniture is worn and probably not changed for 20 years. The room was so hot at check in that it took the AC unit one hour to bring it to a comfortable temperature. Check in staff was unfriendly. No free wifi! Really in this day and age. Hotel policy that no pool towels are given out after 5 PM. Does everyone go to their room at that time? A very marginal breakfast buffet. And a dirty beach. It's a shame because this property is beautifully set on the water and could be spectacular. But it's obvious the owners don't care and don't invest. My suggestion is find another place to stay.

2/10 Terrible

peter, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth your while, Chinese bn Russians
The hotel needs a major updating, mold in my bathroom i took the pictures, the beach is filled with garbage thrown by the guests, pool pics look great but look closer, for the price look somewhere else, its pattaya you'll get something better.

6/10 Okay

charles, Bakersfield

Disliked: Cleanliness, property conditions & facilities, room comfort
Fair
Room was a little outdated and ac was weak.

8/10 Good

Mor, Bangkok

Liked: Cleanliness
Nice hotel close to the beach
Nice location to take a rest with family. Good food breakfast

10/10 Excellent

Alisher

Liked: Cleanliness, property conditions & facilities

8/10 Good

ANUPAM, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pattaya visit
Very nice stay for three nights. Good hotel with decent facilities

8/10 Good

Verified traveller

Liked: Room comfort
Value for money
Overall environment in the hotel is good, having private beach, nice and big swimming pool. The only problem was that the room we stayed in Chalet style was quite smelly so we had to ask for the room changing but it seemed all Chalet style having a smell problem. Other than that is nothing. Value for money.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satisfied
Paid for a room that was advertised to have a jet tub but didn't receive. When I went to lobby to bring this to their attention the "lady" feigned to not speak English , even though I had just heard her speaking English to the gentleman before me. So my thai fried explained the issue (in thai ) , to which the lady wouldn't even respond. Very strange Woke in the morning itchy with several bites on our body so slept on the covers the next night. Advertised waterfall in pool was not functioning and buffet breakfast gave us minor travelers stomach.Area around hotel not the greatest and restaurants expensive.

8/10 Good

Neeraj Kumar

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

phil, wales

Disliked: Staff & service, property conditions & facilities
Hotel location and amenities
English speaking people non existent to poor at best, we are a friendly couple but no persons spoke to us at all, had difficulty speaking to all staff, Thai people very polite. Russian and Chinese made up the bulk of the occupancy, no communication with them at all. The hotel is not a four star rating, entertainment consisted of the same two singers every nite. Food for breakfast was for Russian and Chinese and Thai people. Ok for one or two meals other than egg on toast and cornflakes British people were not catered for in any way. Local restaurants catered again for Russian and Chinese people's too. This hotel is not for British people period I'm sorry to say.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

4/10 Poor

KJ, New Zealander

Disliked: Staff & service
The pool was great but the rest was so so.
The staff were rude and dismissive and obviously dont like white people. The room was soso...very run down and the shower didnt work. The pool was beautiful and well looked after. This made it worth being outdoors there. There is a beach adjutting the pool but there were many jelly fish so not entirely safe to swim. The food was pretty bad. I ordered a steak which was like old boot leather. They refused to reimburse but i truly couldnt chew it. I also tried a caesar salad which was covrred in thick dressing but had only three very thin sluces of chicken. My son had a burger. On the side was around 7 french fries ....not very filling for a teen. The desk staff ignored us when we went to check out and made us stand there while chatting with each other even tho they knew we were checking out. They didnt care since we had d already stayed and paid. The place is full of Russian signage. There is very little English even the menu was in Russian and served Russian food like Borscht. Overall it was tolerable but not great.

4/10 Poor

Hilde Elisabeth Falch

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Prayut

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
สะดวกสะบาย
Stayed 1 night in Apr 2021
Response from เอส on 21 Apr 2021
ขอบคุณครับ

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
สิ่งอำนวยความสะดวก ดีมาก สระว่ายน้ำ ติดทะเล เดินทางง่าย
Stayed 1 night in Feb 2021
Response from Est on 9 Mar 2021
ขอบคุณสำหรับการเข้าพักครับ

8/10 Good

Wanchalerm

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2021
Response from Est on 9 Mar 2021
ขอบคุณครับ สำหรับการเข้าพักที่ผ่านมา

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель на севере Паттайи!
Отдыхали в Garden Sea Viev в третий раз. Поэтому понятно, что отель нам нравится! Но... с каждым годом всё меньше! Так как мы отдыхаем как самостоятельные туристы, то в этом году были удивлены большим количеством "пакетников" от "Анекса" и "Пегаса"! В связи с эпидемией короновируса совсем не было в отеле китайских туристов и вообще никаких, кроме наших! На рецепшене совсем сменились все сотрудники. Ну, конечно, кто же наших доставучих вынесет?! В общем и целом отдых прошёл хорошо. Завтраки как всегда на высоте! Территория чистая, море ласковое, номера убирают. Жаль около пляжа пальмы спилили. Зато на территории понаставили много лежаков. Отель рекомендую!
Stayed 9 nights in Mar 2020

8/10 Good

Patrik

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Somchai

Travelled with family
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Jättebra pool och allmänna utrymmen, rummet var lite slitet, gammal tjock tv.
Stayed 1 night in Nov 2019

8/10 Good

Eka, กรุงเทพฯ

Travelled with family and small children
Liked: Cleanliness, staff & service
ชอบตรงที่มีพื้นที่ธรรมชาติมาก ร่มรื่นดี แต่สิ่งอำนวนความสะดวกน้อยมาก สระว่ายน้ำไม่มีเครื่องเล่นอะไรเลย แค่แบ่งโซนกับเล่นระดับ ไม่มีสนามเด็กเล่นหรือที่ทำกิจกรรมสำหรับเด็กเล็ก เน้นธรรมชาติไปพักชิวๆ
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
สระติดทะเล ที่พัก(ชาเลย์) อยู่สบายไม่อึดอัด​ บรรยายกาศเงียบสงบ เหมาะกับเด็กที่ชอบกิจกรรมกลางแจ้ง
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Frühstück perfekt. Pool schmutzig, Treppen marode. Bungalows extrem schmutzig, Bilder bei der Buchung waren andere, als die Bungalows die wir bezogen haben. Personal sehr unfreundlich
Stayed 19 nights in Jul 2019

10/10 Excellent

shailesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uitstekend hotel
Schitterend hotel...comfort uitstekend....Super locatie...echt heel mooi...personeel ook heel erg vriendelijk
Stayed 4 nights in Apr 2019

8/10 Good

Frank, Berlin, de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- gute Lage am Strand - akzteptables Frühstück mit schöner Aussicht - Publikum überwiegend Russen (sehr gesittet und familienfreundlich) - großer Pool mit frühen Sonnenliegenblockierern (wie auch bei Deutschen) - Wanne nicht mehr ganz neu
Stayed 6 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
in 16 tagen keinerlei reinigung ,weder im zimmer noch im bad. das meer voller müll,baden unmöglich. das personal durchgehend unfreundlicjh. nie wieder!!!!
Stayed 2 nights in Dec 2018

8/10 Good

renateundJürgen, neuhausen/Schwarzwald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel mit direktem Zugang zum Meer. Tolle Pool-Landschaft mit Wasserfall. Alle Angestellten stets freundlich und hilfreich, englisch sprechend. Gemütliche Bungalow, saubere Zimmer im Hotel und luxuriöse Chalets und alles umgeben von einem Park mit uralten Bäumen und tropischen Pflanzen.
Stayed 18 nights in Sep 2018

10/10 Excellent

tanawat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ชอบ
ตอนนี้ถ้ามาพัทยาที่นี่คือที่แรกๆที่คิดจะมาพัก ห้องพักแบบชาเล่ต์ดีมากสำหรับครอบครัวเพราะเป็นห้องconnectบรรยากาศภายในรีสอร์ทดีกว้างขวางเงียบสงบ มองเห็นวิวปราสาทสัจธรรมได้พอดี สระว่ายน้ำเด็กๆชอบมาก แต่อาหารเช้าน้อยไปหน่อย
Stayed 1 night in Aug 2018

4/10 Poor

norinor, Japan

Disliked: Cleanliness, property conditions & facilities, room comfort
老朽化の激しい大型ホテル
Stayed 2 nights in Aug 2018