Dear Christine, Thank you infinitely for sharing this pleasant review ! All the pleasure was for us to welcome you at our 4-star establishment. The entire team is delighted to hear that you fully enjoyed the great location of The Chess, very convenient to explore Paris ;)We also hope that the quality of the service provided throughout this stay complied with your expectations. Do not hesitate to renew this experience on a next visit to Paris, we will be happy to count you again among our guests, See you soon,The Management

Dear Jessica, Thank you very much for taking the time to share this excellent review ! The entire team of The Chess is delighted to note your full satisfaction regarding the quality of the service provided throughout this stay at our 4-star establishment, and its excellent location, which allowed you to discover Paris in the best possible way ;)We look forward to welcoming you again during a next visit to the City of Light ! See you soon, The Management

Dear guest,Thank you for this nice comment about your stay at the Chess Hotel.It has been such a pleasure to welcome you in our 4-stars hotel, and we are glad that you had a lovely time among us.We hope to see you again in Paris,Kind regards,The Management

Dear Michael, What a pleasure to discover your excellent review ! Receive the warmest thanks from the entire team of The Chess for taking the time to share so much satisfaction regarding the service provided all along this stay at our 4-star hotel, and its excellent location, close to the opera, very convenient to discover our beautiful city ;) Do not hesitate to renew this great experience on a next visit to Paris, we will be happy to count you again among our guests, See you soon

Dear Zohar, I would like to thank you for having taken time to note our hotel and for your review on Expedia that will help us to improve our service.I am very sorry for the problem encountered with smokers as this is forbiden to smoke in our rooms, if reception contacted, I am sure they will manage to ask other guests not to smoke.Our mattress are changed often and the one from your deluxe is a 28cm high, the maximum possible usually very appreciated for its confort : because some guests complained it was too hard, we put on over mattress to make it softer (and I know other guest could prefer not to have it and keep a hard mattress)I am sincerely sorry that the rooms was too dark and I know it could one of the trouble of this deluxe room.As many hotels in Paris where any inch of space is expensive, we are obliged to make choices, and I have to say that the previous hotel did not even have elevator from the ground floor : it's true that our cleaning team is also using it (trolleys and big bags of trash can't be manage by stairs) and you could sometime  see them, usually on early on the morning and in the middle in the afternoon when finishing.Best regards Pierre-Louis

Dear Guest, We thank you very much for taking the time to answer our questionnaire and for your wonderful comments. We look forward to seeing you again soon. cordially Pierre-Louis direction@thechesshotel.com

Dear Deyan We thank you very much for taking the time to answer our questionnaire and for your wonderful comments. We look forward to seeing you again soon. cordially Pierre-Louis direction@thechesshotel.com

Dear Guest, I am sorry if some amenities were missing in your room : could you contact me directly to direction@thechesshotel.com to give me more details ? Looking forward the pleasure to hearing from you Pierre-Louis

Dear Sara, We thank you very much for taking the time to answer our questionnaire and for your wonderful comments. We look forward to seeing you again soon. cordially Pierre-Louis direction@thechesshotel.com

Dear guest, We thank you very much for taking the time to answer our questionnaire and for your wonderful comments. We look forward to seeing you again soon. cordially Pierre-Louis direction@thechesshotel.com

Dear Brien Thanks a lot for this great note ! Best regards Pierre-Louis

We would like to thank you for having taken time to fill our form. We are very happy that you loved being with us. To thank you and for your next stay, use the code FID2018 on our website and you will benefit the best promotion. We hope we will have the pleasure to welcome you again. Best regards Pierre-Louis

Dear Guest, We would like to thank you for having taken time to fill our form. We are very happy that you loved being with us. To thank you and for your next stay, use the code FID2018 on our website and you will benefit the best promotion. We hope we will have the pleasure to welcome you again. Best regards Pierre-Louis