You cannot control temperatures in the showers. I had to wash my hair in a utility sink because the shower was so hot I could not stand in it. The staff were VERY rude. One day I was allowed to buy coffee, the next day, it was forbidden. There was a security guard monitoring the kitchen entrance. The lockers in the rooms were so small. I t says that they have free cancellation, which is untrue unless you're willing to change rooms. I got what I paid for - I would not recommend it to anyone. You can take transit, but the neighbourhood at night is so scetchy, that you need to take a taxi, which the front desk wouldn't call for me.