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Reviews of Novotel Paris Rueil Malmaison

4 out of 5
Novotel Paris Rueil Malmaison
21 Avenue Edouard Belin, Rueil-Malmaison, Hauts-de-Seine

Reviews

8.4

Very good

Rating 10 - Excellent. 105 out of 270 reviews" "
Rating 8 - Good. 119 out of 270 reviews" "
Rating 6 - Okay. 31 out of 270 reviews" "
Rating 4 - Poor. 11 out of 270 reviews" "
Rating 2 - Terrible. 4 out of 270 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Katherine

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jul 2023

10/10 Excellent

anahi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice, breakfast was good too. It’s quite a distance from the attractions in Paris so each way will cost an average of $38.00 but we never had problems finding an Uber
Stayed 3 nights in Jul 2023

6/10 Okay

Shun Wai

Business traveller
na
Stayed 1 night in May 2023

10/10 Excellent

Katerina

Stayed 1 night in Nov 2022

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022

8/10 Good

Hani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, very close to the metro station and the room was clean. Only problem was the lack of AC. However they were kind enough to give us two fans as we had a big family room. There were a few problems with the room service but they were quickly resolved
Stayed 3 nights in Aug 2022

4/10 Poor

Rune

Travelled with group
Liked: Property conditions & facilities
Disliked: Room comfort
Very warm
Extremely warm - no aircon so had a very bad night. This is apparently a 4 star hotel, but nothing in the minibar and only paper cups for coffee/tea. Will not use this hotel again.
Stayed 1 night in Jun 2022

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Giles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Chukwuedo

Stayed 3 nights in Nov 2021

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were pleasant & the size of the room was excellent. No frills 4 star. Paper cups for tea & limited towels. Breakfast buffet was good
Stayed 1 night in Aug 2021

6/10 Okay

Scarlett, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's absolutely fine for a one-night stay, but as you would expect from a Novotel, it's pretty soulless. It was clean and the staff were very pleasant.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offer for Stuffed toy of rabbit is really nice. My son was happy for this
Stayed 1 night in Feb 2020

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business stay
Good business hotel: had a good location for the company I was visiting and very close to the RER A. Nice not to stay in the center of Paris. The heating wasn't working in my room, so it was rather cold (January). The nice lady in reception brought up an electric heater but ended up giving me a different room - which was goo because the rooms are big and the electric heater would not have warmed it very well.
Stayed 1 night in Jan 2020

10/10 Excellent

said

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family + 8 years child
quiet hotel , good service , breakfast need to be more choices , good car parking but not cheap , the Classic Room is Big
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located; easy to find; really clean; quiet and the staff was wonderful
Stayed 1 night in Nov 2019

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, friendly staff, clean . very close to the train station. Will highly recommend.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location is not an ideal location. It’s very far from the main attractions in Paris. There isn’t any good restaurants in walking distance. The cafe at the hotel didn’t have much options and the food is just edible. The hotel does look new and modern.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient - right around the corner from the RER train that takes you right into the centre of Paris
Stayed 1 night in Mar 2019

8/10 Good

Pieter C. R.

Very friendly at reception. Nice room. Vrry good breakfast. Easy (very close) access by train to Paris and some restaurant nesr Seine river.
Stayed 1 night in Nov 2018

8/10 Good

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good hotel with the facilities you would expect. It was rather quiet as it was a public holiday.
Stayed 1 night in Oct 2018

10/10 Excellent

Ferg, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a quiet area
Hotel is located in a business district, just a 20 min train ride to centre of Paris. Staff are very friendly and welcoming. Breakfast has a good selection and tasty. There is a PS4 in the lobby for kids and nice little bar. I would recommend this hotel, plus the was a charge of extra 30 euro for a late check out, which I found very reasonable.
Stayed 7 nights in Aug 2018

10/10 Excellent

John, Mississippi USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean nice hotel. Staff was very friendly and helpful. The only problem is that the hotel can be difficult to find. The entrance is in a inter court yard and you can't see it from the road. There are signs but most are not viewable from the car and they never really direct you to the entrance.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the station
Very pleasant stay with very friendly and helpful staff.
Stayed 2 nights in Aug 2018

8/10 Good

Jan, Worcestershire

Liked: Cleanliness, staff & service
Superb location very close to metro
Comfortable. Clean. Friendly staff - Anais on reception was welcoming, knowledgable and really helpful and pleasant. Impeccable English too. The hotel is in a business district on the outskirts of Paris. The major plus is the metro station which is very close - 5 minute walk. It takes 30 mins to get to Charles DeGaulle station (Arc de Triomphe). We stayed at a weekend in August. Incredibly quiet area - everything closed - including the hotel restaurant on the evenings at the weekend. We had 4 people in a double/ family room. The kids were in pull out beds with barely any space between them. All beds comfy though! The hotel has secure parking. They have their own garage which is at the bottom of the hill opposite the metro stop. It’s €15 a night if you pay through them. We booked the parking separately online where it was €20 for the 3 days we needed. Easy hotel to find and not far from the main road which made this an easy stop off between Calais and the south of France. Would definitely stay here again if driving.
Stayed 3 nights in Aug 2018

8/10 Good

Rima, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms.Clean. Friendly staff.Good location and good breakfast.
Stayed 9 nights in Jul 2018

8/10 Good

Vivi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
great business hotel

8/10 Good

Stephen Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great business hotel
great hotel with nice staff

10/10 Excellent

Farrukh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well maintained with good location.
Very conveniently located next to the RER station, 5 stops and 10 minutes to central Paris. Clean, well maintained big room and very friendly staff. Good breakfast.

8/10 Good

Kady, boston, ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with easy access to Paris
I went to this hotel with my son and my husband. Overall we had a great experience since the hotel is at a 5 mn walk to the subway. The train then took us to downtown Paris in 15 mn. We only ate breakfast there since it was included in our hotel rate. The food was very good.The lunch/ dinner seem expensive but I guess it is to be expected for Paris. There is a supermarket close by in case one needs to buy groceries/ toiletries. They have free wifi which was one of the appeal of this location in my selection. The room and bed sheets were clean.
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Michelle, Denver, Colorado

Liked: Cleanliness
location
The actual location is okay as far as being close to the train. But there is nothing much in that area. The entrance was super difficult to find and you have to hike with your luggage on a cobblestone street just to get to the front door, it was horrible. There weren’t any nearby restaurants and its in a very quiet area that seems like there are more businesses. The staff was okay and the two front desk ladies were nice and spoke English well, but the 2 gentleman that worked the front desk at night were never very helpful or kind and didn’t speak English very well at all. The room was okay in size to accommodate 3 people but was very noisy early in the morning. I constantly heard chairs and people walking above me like that walls were very thin. I had to request blankets every night because the maids would take them when they cleaned the room and I also had to ask for things like toilet paper because the rolls were so small and there were never any extras. The showers were so difficult to use. I had to also request a person from housekeeping to come to my room to show me how about o turn it on. It was very embarrassing. Overall, I don’t think I would ever stay in another Novotel hotel again.
Stayed 8 nights in Nov 2017

8/10 Good

Peter, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to shops and restaurants
Nice hotel with nice restaurant and bar, the only issue was that because of a public holiday the following day, the restaurant was closed for proper meals. Luckily there was a couple of options a few hundred meters away.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Hotel are out of Paris, have to paid more for transportation.
Response from osvaldo on 1 Jul 2016
Dear client, We very much appreciate your comments regarding your stay at the Novotel Paris Rueil Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, osvaldo

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Peter, Boston

Liked: Staff & service, property conditions & facilities, room comfort
Will go back
This is my 4th stay at the Novotel Paris Rueil Malmaison. Very convenient location west of downtown Paris for a business traveler. Breakfast was very good as well.

10/10 Excellent

Rufaro, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel Review
Enjoyed our stay at the Novotel in Rueil Malmaison, Paris. Friendly and helpful staff who could speak English and beautiful rooms. Would definitely stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
clean and comfortable hotel close to RER (2min) to go to Paris Center (15min)

8/10 Good

Christian, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel outside of Paris
Nice hotel not far from train to downtown. Only complaint was no A/C in the room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

LaTrise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Neil, Oxford

Great hotel for work cost is prohibitive in week
Nice enough hotel not fussy and has all the things you need. Great for work trips but too expensive in the week to be considered for a personal trip. Told the weekend cost drops considerably

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean hotel - not a very exciting location, but good if you need to be in the area. Rooms can feel a little stark, but facilities are good and bed comfortable, everything is clean and in good condition.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel Rueil Malmaison
Good stay at Novotel. Very polite and helpful at reception. The executive room was a bit small I recomend to go for a bigger size.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely Helpful Staff
BEST BITS: All the staff could not have been more helpful. The hotel is situated only 1/2 mile from the antiques fair we were visiting in Chatou, (although about 40 mins on the Metro from central Paris.) The bed was one of the best we have ever slept in - Firm and with excellent pillows - and we are frequent continental travellers. Restaurant surprisingly good for 'hotel food' and there are plenty of others within walking distance if you want a change. NOT SO GOOD BITS: Although we arrived at 18.30 the room was not ready. Car Park charges and breakfast charges were not visible on the net (Expedia) but having made representations we were not charged for parking or some of the breakfasts which was a wonderful surprise. We were also given the quiet room we had requested after the first night when we were facing the main road which was no good for an elderly couple wanting to sleep. If only we could have turned off the air-conditioning and opened the window more than 2" the room would have been perfect.

10/10 Excellent

Jen, Cornwall, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to Paris
Easy to find and park up, staff friendly and helpful, room clean and comfortabl. Would definitely recommend to anyone for a nice, easy stay in a first time visit to the city with great rail links into the major attractions.

10/10 Excellent

Dimitris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel to chose if staying in Paris.
Great value for service hotel. I will definitely use this hotel again. Staff very courteous and helpful. Room was of a very good size, very clean and with excellent room facilities. The hotel was very clean with great restaurant and overall facilities for the guests. The parking facility a great asset. Helps families that would wish to come to France and visit Paris by car. Easy ride by RER to Central Paris and Disney-World Paris. What a great little find this hotel was!!! Very happy indeed!!