The property is nice. It is relatively convenient for the airport. The staff, however, were uniformly unhelpful, dismissive, and unpleasant to deal with. The restaurant only has a buffet option for dinner. I called room service three times and was put on hold for 15 minutes once I finally connected. I went down to the restaurant and placed my room service order in person. Then, I was told I could not charge the order to my room. It ended up working out, but in addition to a frustrating experience at check in where the desk person couldn't find our reservation and then did after I insisted she search again, my advice is stay at the Holiday Inn next door. This hotel is nice enough, but the overworked and unhelpful staff ruin the experience.